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  • Archived

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 9 months ago

Last reply by bkilinc 3 months ago

  • Archived

Webroot blocking Firefox 97.0 (64-bit) functionality

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine… (read more)

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine, and by processes of elimination I found it to be Webroot that was causing the dysfunction. I've already opened a support ticket with Webroot, but I wanted to make Mozilla aware of this conflict and to ask if there is anything that I can do to remedy this besides completely disabling my anti-virus/spyware to use Firefox?

Asked by sodonnell37401 11 months ago

Last reply by James 11 months ago

  • Archived

Remove sneakily installed saving option of download

Hi guys, I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it. I check… (read more)

Hi guys,

I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it.

I checked the extensions and add-ons, nothing suspicious was found.

Can you please help me remove it?

Asked by 865285807 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Java not working

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to cont… (read more)

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to continue using Firefox. Is there a solution?

Asked by SG 10 months ago

Last reply by Terry 8 months ago

  • Archived

Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (read more)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 9 months ago

Last reply by rob.nash1984 5 months ago

  • Archived

Restore previous session

Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't h… (read more)

Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't have any problem to restore. Any tips on how to restore? Thanks

Asked by cyrus3 1 year ago

Last reply by robertinorbit 1 year ago

  • Archived

Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgroun… (read more)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal 1 year ago

Last reply by Paul 9 months ago

  • Archived

tabs didn't restore. Under history, restore closed tabs , restore closed windows are greyed out under "sync" . I never set up sync. How do I get my tabs back???These are pages I have open every day all the time and hassle to reload all of them

Tell me how to fix this issue! tabs didn't restore when I just opened FF. Under history, restore closed tabs and restore closed windows are greyed out under "sync" . I ne… (read more)

Tell me how to fix this issue! tabs didn't restore when I just opened FF. Under history, restore closed tabs and restore closed windows are greyed out under "sync" . I never set up sync. How do I get my tabs back???These are pages I have open every day all the time and hassle to reload all of them

Asked by KELev 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Removing Total Adblock.

On the Total Adblock site it gives these directions for removing the program: "Mozilla Firefox Uninstalling Adblock from your Mozilla Firefox browser is very simple and … (read more)

On the Total Adblock site it gives these directions for removing the program: "Mozilla Firefox Uninstalling Adblock from your Mozilla Firefox browser is very simple and can be done within a few clicks. Go to the Extensions Page on Mozilla Firefox copy this link into the address bar of your browser:about:addons

Find Total Adblock within your plugins . Click the 3 Dots. Click Remove."

I do not know where the "extensions page" is. Nor where to find it. While I have been using personal computers for decades, I am still a complete beginner when it comes to any technical jargon. If someone would kindly give me directions in English about getting rid of this annoying extension/program? I would deeply appreciate it.

Asked by MozSupIsCrap 1 year ago

Last reply by Bithiah 1 year ago