Firefox Support Forum

Referencing these threads: 1281774 1307368 1317055 https://support.mozilla.org/en-US/questions/1333680 (I posted a reply to this thread, but I can't view it and the moderator has apparently closed it thinking this problem has gone away)

We can ascertain that NOTHING seems to help this condition. In fact these threads apply to me as Win 7 / 64 bit apply to me. This started probably about 1.5 years ago.

I too have this problem and yes, it is random. BUT once locked in with this condition, it may "get stuck" for another 5 attempts for the same link. BEST Example, I do surveys every Friday and Saturday night. I use my netscape (AOL) email account. At random, while clicking on the survey link the tab will come up blank and no matter what you do, you CANNOT get this tab to do ANYTHING. No reload, no clicking on a new bookmark, no clicking on home, or typing in the address bar and pressing enter on THAT particular tab. How often does it happen? Maybe 12 times a month (during survey time: maybe every other weekend).

One step further on this. My wife's account on the PC actually does this on a DAILY BASIS REPEATEDLY EVERY DAY when she opens FireFox. In her case, it can ONLY be solved by closing and reopening FireFox after waiting like...say...2 minutes after previously opening it? I have tried opening new tabs etc as mentioned above (including the old right clicky trick and using the "Open in new tab" function). Kinda silly when you have like 27 tabs of blankness. Considering it is her account on the Pc, ok, maybe the "refresh" function might work on her? BZZZT! Nope.

Current version. I can attest that a PC at my 2 jobs that both have Win 7 and at least one, if not both, have 64 bit versions and do NOT display this malady. Also, I did re-install FF about 2 years ago for some other problem. I just ran the troubleshooting more...no go. Per this lead, try https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0... and guess what? No such help . Anyone have have something to kill this bug?

Hi there

I experience an issue with Firefox on one of my computers only. Windows 10, just updated to version 92.0 (but to be fair this is an issue that lasts for years now). I cannot receive any Tab from my other computer or smartphone, nor can i share (i don't see the option in the list when i right click on a tab). Of course it is connected to sync with all my other 4 devices. Maybe there shall be some "user preference" on that specific computer that should be reset ?

Thanks in advance for giving hints and leads, hopefully that should not be too serious.

I generally have loads of tabs open, and until recently this wasn’t an issue (perhaps until last upgrade?), but now, I can hardly move between tabs, the drop down list showing tab selection doesn’t work, nor does the left/right arrows. When I delete a tab, it leaves a ‘space’ where the tab was, only ‘back filling’ after I’ve opened up another tab to full screen mode and then minimised it again, at which point it goes to the very left-most tab and the only way I can get to tabs further down the list, is by deleting them in the manner described. I’ve actually got 2 laptops (Win 7 & 8.1), and it’s now happening on both of them. This might have something to do with memory management/the computer’s page file, but as things stand, I’m SERIOUSLY going to be switching to another browser - despite sticking with Firefox for many-a-year. BTW, I’m actually writing this on my phone, as I couldn’t now do it on either of my laptops (hence I’m currently unable to attach anything/provide screen grabs etc. I guess the only way to ‘clear’ this issue, would be to either close/restart Firefox or my laptop - neither of which I really want to do. Is there a way that I can use an earlier version of the browser and prevent it automatically updating? Yours, a now very frustrated longtime user,

Francis Beardsell

I have had a trip to Europe recently and ever since my return (to Canada), I do not see Pocket articles on New Tab page. I know that Pocket in New Tab page is currently available only in North America. Is it this trip or new version 92 that cause this problem. I want my pocket articles back. Any suggestions?

Help!! How do I hide the tab bar in version 92?

I put off updating to version 92 because I knew what would happen: I'd have to jump through hoops to hide the tab bar again. I NEVER use tabs. I have a wide screen monitor and I prefer opening new windows to using tabs. In that way I can look at 2 or more pages at the same time.