Firefox Community Forum

I use Firefox on all my computers and phone, because its ability to save my browsing history and sync across devices has been unparalleled. This is invaluable because a certain website I frequent has a nasty habit of eliminating and locking its pages. (I’ve asked them about it and they plan to continue doing this.) Without the exact link and all the metadata from my browsing history, I cannot retrieve those pages.

This past weekend when I went to recover a page, I discovered that FireFox has only six months of my history, not the many years I expected. I checked my pre-update profile, and it had no history either. I have some computers that have been offline for a few months so maybe they have versions old enough to still have my history.

How do I get my history back and how do I avoid FF destroying my history without my consent in the future?

To Whom It May Concern:

I was able to login to ChatGPT before January 30, 2025.

I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT.

Some extensions I had at the time are:

Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt.

These are all extensions I actually use.

And prior to January 30, 2025, I did not have a problem.

But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login.

I am not using a VPN.

I cleared my Cache.

I disabled my Extensions.

I tried to login in a Private Window.

I even refreshed Firefox and it still would not work.

I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked.

But I don't want to use Google if I can avoid it.

Please help me with this.

For several weeks now, I have been unable to upload videos to a group in Facebook using Firefox. Previously, I posted a video almost daily. The loading wheel keeps spinning. This in Windows 11 Pro version 24H2 with Firefox 135.0 (64 bits).

Hello,

I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This means I cannot navigate automated phone menus (IVRs) or input PIN codes when required.

Issue Details:

   When I press the numbers on my keyboard or the on-screen dial pad during a call, no tones are recognized by the receiving system.
   The issue occurs only in Firefox. The same function works fine in other browsers like Chrome.
   I have confirmed that my microphone and audio settings are working properly.
   WebRTC is enabled (media.peerconnection.enabled = true in about:config).
   The issue persists even in a fresh Firefox profile with no extensions enabled.

every single time I attempt to "finish account setup" I click the verify button, enter my email and password, and I get a bad request error.

Every single time

Help me return to correct settings in Firefox so I can enjoy playing "June's Journey" and "Pearl's Peril"(which isn't opening). As I explained in my question, there's a wide band across top of "JJ" game which appeared, as well.

 About one week ago, I was trying to re-set use of my debit card, was unable to as I'd probably severely cancelled it 6 months ago. I don't have a clue as to what the connection between these two activities have to do with each other but it's all I have to go on.

Thank you for any help! I've asked Wooga to give me some steps; I tried following them but Pearl Problems continue to plague me.

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

I save an article on pocker, I click next to the pocket box it goes away, but when I go to print the article it shows the pocket box, that is a change in the software, how do I fix this?

I'm on a page I want to save to bookmarks. I double click the star and select the bookmark list, then save - but the page is not showing on the list. The list was recovered from another browser but was originally Firefox. Should I start a new bookmark list and if so how do I import all the categories and book mark?

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Lost ability to drag and drop.

FF 134.0.1 Apple M1 Max Macbook Sequoia 15.0.1

GIVEN I download a file WHEN I drag from "recent downloads" in toolbar to g.drive THEN nothing is moved, nothing is under cursor

expected: file drops into g.drive from downloads

GIVEN I have a window up with many tabs WHEN I select a tab and pull it to make a new window THEN nothing is under cursor, and I don't get a new window

expected: new window created from open tab

Hello,

I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blocking the options on my whole Facebook program, so now I can't edit/undo anything on my FB page. I know it's within Firefox as it doesn't happen on the other browsers when I am using FB.

I tried to look it up but can't find anything to help me. I was hoping I could end up talking to a real person as I know it can get confusing but perhaps you can give me step by step instructions?

I need to know how to UNDO blocking an element. I've attached an image but I'm not sure if it fully explains what I'm dealing with.

Thanks, Ellen Claxton

FF sometimes doesn't open links from email, and sometimes other links in a site. Frustrating when I need that download but can't get it. I disabled all my extensions, closed and reopened FF, but it didn't change anything. Had this problem with Brave too and it got so bad it was inopperable and had to delete it. I'm using Google for DNS.

Any help is appreciated

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

I am having difficulties opening certain web site or click on emails to open a web page. I have been copying the addresses and pasting in Chrome to successfully open these websites. I have been a Firefox user for many years and never had this problem. I an using Windows 11 64 bit.

Please help!

Charles Simonet

I am using a Hammerspoon on MacOs to do my window management. This allows me to move windows around to different areas and monitors using my own hotkeys. For all other applications, this works perfectly. Windows move to the target area/screen instantly when I press a hotkey. However, Firefox always needs some "encouragement". On every key-press, it moves towards the desired location & size, but never gets there in one go.

After some googling, I recently found another question on this forum that seemed to fix the problem. It is this question: https://support.mozilla.org/en-US/questions/1438695

By setting `ui.prefersReducedMotion` to 1, Firefox stops its animation-stuff and does exactly what is expected when the windowmanager gives the window a series of `(x, y, w, h)` instructions. So, that seemed like the fix I needed.

But... I typically don't reboot my mac for weeks on end and I noticed that after "some time", Firefox reverts back to its old behaviour. I have not yet figured out if there is a minimum amount of time before this happens, or if it has something to do with locking/unlocking my mac. At the moment the only way to fix it again is to restart Firefox.

I know reducing animations in MacOS' accessibility-settings probably fixes it for good, but that is not what I want. That would remove _all_ animations from all of the apps and the OS. How can I help investigate this?