Showing questions tagged: Show all questions

Firefox problem latest Version 370.0.2 (aarch64) on macOS 15.4.1

I am seeing a new problem with the latest Firefox version 370.0.2 (aarch64). When I try to load a link, Firefox seems to go into a sort of "spasm" with repeated attempts… (read more)

I am seeing a new problem with the latest Firefox version 370.0.2 (aarch64).

When I try to load a link, Firefox seems to go into a sort of "spasm" with repeated attempts to load the link via multiple new web pages.

The link finally loads, however if the link is a login page I can get login failures due to multiple login attempts (e.g. Microsoft login fails authentication due to multiple attempts.)

Please can you help with this ASAP.

Many thanks AJ

Asked by aj.winter537 4 days ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Website doesn’t load in Firefox but works in Chrome and Edge

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message … (read more)

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message like “The connection was reset” or “Network error”.

The strange thing is that it works perfectly in Chrome and Microsoft Edge on the same devices and network.

Here’s what I’ve already tried: • Cleared Firefox cache and cookies • Created a new Firefox profile using firefox.exe -P • Disabled and fully uninstalled ESET antivirus • Turned off Windows Firewall • Reset DNS and Winsock via Command Prompt (ipconfig /flushdns, netsh winsock reset) • Checked proxy settings (set to “No proxy”) • Tried with HTTP3 disabled (network.http.http3.enabled = false) • Tried from two different PCs and networks — same result • The certificate shown is from “Sectigo”, not ESET, so it seems to be correct now

Still, Firefox is the only browser where this specific site doesn’t load. I’d appreciate any ideas or help!

Thank you!

Asked by Bohdan Savka 3 days ago

Last reply by Agent virtuel 1 day ago

Firefox

Created Gmail account for gmail.com. Where my name or initial should appear, it says "Finish setup" I have checked circles that I want, but it still says "Finish setup.… (read more)

Created Gmail account for gmail.com.

Where my name or initial should appear, it says "Finish setup"

I have checked circles that I want, but it still says "Finish setup."

What can I do?

Asked by Roy Smith 5 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

problem loading page

The server at 192.168.1.1 is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to lo… (read more)

The server at 192.168.1.1 is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

How do I change the time out to a longer time?

Asked by sog22 4 days ago

Last reply by jonzn4SUSE 2 days ago

Bookmark favicons consistently disappearing

Basically title. Every time I close the browser and re-open it, the favicons disappear. I use the favicons to navigate to websites on my bookmark toolbar, but they're mi… (read more)

Basically title.

Every time I close the browser and re-open it, the favicons disappear. I use the favicons to navigate to websites on my bookmark toolbar, but they're missing from my regular bookmarks, too.

I found an old thread that appeared similar, and the solution was to take a working copy of the favicons.db file and re-import it if it breaks (while the browser application is closed). However, this did not work.

Any help would be greatly appreciated.

Asked by S 3 weeks ago

Last reply by TechHorse 2 days ago

Crashes!! Endless crashes!!

Endless crashes, going on for months (4-5) and no sign of any fixes. As far as I'm concerned, Firefox is totally broken and I'll have to switch away. It's unusable. A cra… (read more)

Endless crashes, going on for months (4-5) and no sign of any fixes. As far as I'm concerned, Firefox is totally broken and I'll have to switch away. It's unusable. A crash every ten minutes.

Asked by Peter Croft 3 months ago

Last reply by Wayne Mery 2 days ago

Keep getting " Network Protocol Error Firefox has experienced a network protocol violation that cannot be repaired" on multiple sites

Attempted resolution of problem as directed with AVG Internet Security App to no avail. Firefox is up to date; DuckDuckGo browser using Firefox core has no problems … (read more)

Attempted resolution of problem as directed with AVG Internet Security App to no avail. Firefox is up to date; DuckDuckGo browser using Firefox core has no problems

Asked by doug.crate 3 days ago

Last reply by markwarner22 3 days ago

Incomplete downloads with WeTransfer

Beforehand, I must say that I am a big fan of Firefox, I've been an user since the beginning. However, sadly I am switching to Safari due to the fact that I work with fi… (read more)

Beforehand, I must say that I am a big fan of Firefox, I've been an user since the beginning. However, sadly I am switching to Safari due to the fact that I work with file transfers through Wetransfer platform and fro some unknown reason I get incomplete downloads from Firefox. I tried all the steps and procedures to refresh, uninstall, reinstall, troubleshoot mode and even switching accounts. Furthermore, nothing worked. I hope you guys can fix this issue and have me back. I'll be delighted. Thank you and until next time!

Cristian

Asked by nuestratele2412 3 days ago

Last reply by markwarner22 3 days ago

BOOKMARKS - Why are they bad now?

(on a mac book pro 2021-Ventura 13.7.2) 1 - first time sending FireFox bug issue. I took 1/2hr to type out my book mark issues, as specific detail as possible so it w… (read more)

(on a mac book pro 2021-Ventura 13.7.2)

  1. 1 - first time sending FireFox bug issue. I took 1/2hr to type out my book mark issues, as specific detail as possible so it would be clear why your NEW Update messed up your BOOKMARK function - a first time and was DONE. went to bottom to click Submit. Saw the ask for Images, made the screenshots, uploaded screen shots here, saw your Button for "Data share"- not sure what this is but wanted to help you/help me, so I clicked it, said something next suggesting I Data share manually - link for HOW to Data share manual, decided was too much for my time right now - clicked the top window Arrow "Back" to THIS page AND 40MIN OF INFO WAS GONE!!!!

Don't put a button and ask for info suggesting I click or I move away from a page to HELP YOU !!! then lose all the work I just did. DON'T WASTE MY TIME!!! OMG - WTF!!! this is not a "fun thing" to spend time on during a busy day or ever. now don't care to re-type it and am leaving with bad experience. well done!

"Volunteers" - why are volunteers doing Firefox support work for free?

See attached screen shots. Bottom line-GO BACK TO THE OLD BOOKMARK FUNCTION where I can add a new bookmark AND put it in folder where I want it in 1 step.

Asked by sunnykcarey 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

reopen previous session option is missing from the history menu

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We trie… (read more)

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We tried reinstalling FF. No luck.

Is there a way to reopen the previous session?

Has that feature been deleted?

Asked by Philtopia 1 week ago

Last reply by jonzn4SUSE 3 days ago