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Old Firefox data folder

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delet… (read more)

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...

Asked by stevenpotts 1 day ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

updated firefox & profile data lost (bookmarks, addons...) - which Profile to activate?

updated my wife's computer firefox to 115.24.0 (esr) and the profile data is lost (bookmarks, addons...). Went to about:profile and it says PROFILE IN USE: default esr w… (read more)

updated my wife's computer firefox to 115.24.0 (esr) and the profile data is lost (bookmarks, addons...).

Went to about:profile and it says PROFILE IN USE: default esr which is the 5th out of six profiles, top to bottom. It should tell me the creation date for each profile.

The 6th in line says "profile: default -release" Is the last in line the NEWEST profile? Should I set that one to be active ( ie the "default profile)?

This usage of the word DEFAULT in multiple meanings is confusing The display should number each profile and tell the user which is the oldest to newest.

This is acting like it is a new version, not a mere update - the user should be warned before he is allowed to perform that process, and given links to what will need to be done to retrieve the previous Profile.

Asked by FireFoxSucks 3 weeks ago

bookmarks didn't load from earlier firefox

I just update firefox but all my none of my bookmarks loaded. I share my computer with my husband. He has a different account on this same computer and his bookmarks ar… (read more)

I just update firefox but all my none of my bookmarks loaded. I share my computer with my husband. He has a different account on this same computer and his bookmarks are showing up on my side, but mine are nowhere to be found. Previously we have had separate bookmark lists and all was fine. I don't know where my bookmarks went.

How do I get them back and put on "my side" and still have my husband's on his side?

Asked by rsbradley 3 weeks ago

Last reply by rsbradley 3 weeks ago

profiles

I did not ask for and do not want profiles at all. It seems this was added when firefox updated? How do I get back to the old version with no profiles. It also lost all m… (read more)

I did not ask for and do not want profiles at all. It seems this was added when firefox updated? How do I get back to the old version with no profiles. It also lost all my bookmarks etc. Help would be appreciated.

Asked by john60 1 month ago

Last reply by Paul 1 month ago

Firefox Profiles

I have a bunch of profiles set up via "about:profiles". Some of these are associated with different Mozilla accounts, some are not. Today, I wanted to rearrange those pro… (read more)

I have a bunch of profiles set up via "about:profiles". Some of these are associated with different Mozilla accounts, some are not. Today, I wanted to rearrange those profiles to put some older profiles that I do not use as often lower on the page than more recent profiles. I thought I remembered there being an overview text file that included a number for each profile, the folder that profile's information was stored in, etc. When I went looking for that file, I could not find it, so I went looking for help articles and discovered that there is a new profile management tool.

When I tried using the new profile manager via "about:profilemanager", none of my current profiles are visible, so I cannot use that tool to reorder my profiles.

I would be grateful if you could point me to an article explaining how to reorder the profiles in "about:profiles". If that is not possible, I would appreciate a help article explaining the rationale for making these two uses of the word "profile" distinct, the ways in which these profiles are different from each other, and how to transfer settings from the older version to the newer version. I have everything set up just the way I like it within my current profiles and really do not want to have to recreate them from scratch...

Asked by Jenn Broekman 1 month ago

Last reply by Ed 1 month ago

Removing profile star from Firefox icon on taskbar

With the new update came profiles, which is pretty useless for me. However, it bugs me that the firefox icon on the taskbar now has the profiles' star on it. Is there a w… (read more)

With the new update came profiles, which is pretty useless for me. However, it bugs me that the firefox icon on the taskbar now has the profiles' star on it. Is there a way to remove this?

Asked by Alex Swales 1 month ago

Last reply by Alex Swales 1 month ago

"Launch profile in new browser" button is missing

After a recent Firefox update my bookmarks went missing. Mozilla informs me that to recover them I need to go to about:profiles. There the "Launch profile in new browser"… (read more)

After a recent Firefox update my bookmarks went missing. Mozilla informs me that to recover them I need to go to about:profiles. There the "Launch profile in new browser" button is missing. Mozilla instructions advise me to click on it to begin the process to recover my missing bookmarks. If you know of a way to recover the missing button or know of another way I can recover my book marks I'd appreciate it. Thank you.

Asked by Stourley Kracklite 1 month ago

How do I migrate to the new profile manager from the old one?

I have been using the old profile manager in Firefox. How do I migrate to the new profile manager? When opening it, none of my profiles from the old manager are there. I… (read more)

I have been using the old profile manager in Firefox. How do I migrate to the new profile manager? When opening it, none of my profiles from the old manager are there.

I have tried manually copying files from the old profile to one I created with the new manager, but no bookmarks, passwords, or anything was saved, only extensions.

What do I do? Will Mozilla release a tool of some sort?

Asked by Bob Ol 1 month ago

your message is wrong!?!??!

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant … (read more)

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant se my mails?!?!!?

Asked by asbjorn1 1 month ago

Last reply by James (On Leave) 1 month ago

Profle data lost when upgraded

When i upgraded Firefox my old profile doesn't show up now. I found my old profile under about:profiles but when i click on the Launch profile in new browser i get this m… (read more)

When i upgraded Firefox my old profile doesn't show up now. I found my old profile under about:profiles but when i click on the Launch profile in new browser i get this message, "You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox" I did create a new profile but how do i get my old saved data, add ons etc to the new profile?

Asked by shawkins74 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

XULRunner Error

Every other day, I open FireFox and may get the following error: XULRunner - This profile was last used with a newer version of this application. Please create a new pr… (read more)

Every other day, I open FireFox and may get the following error: XULRunner - This profile was last used with a newer version of this application. Please create a new profile. Also, this error may come up while I already have had FireFox open for a while. Once this error comes up, I check the version, and sometimes the version is older than what it was, meaning, FireFox reverted back to an older version on it's own. I created a new profile, but the error comes back. I removed FireFox and all folders, and the error still comes back. There is nothing I can do to stop the error from showing up again. See attached images. I am on Windows 11 23H2, all windows updates caught up, and the current FireFox browser version is 138.03.

Asked by myskes 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Multiple profiles in Firefox.

Darling team the Firefox. I returned to Firefox again years ago, having stopped using the splendid browser. But due to fashion or following trends, I migrated to a brows… (read more)

Darling team the Firefox.

I returned to Firefox again years ago, having stopped using the splendid browser. But due to fashion or following trends, I migrated to a browser from another company. I've returned to my beloved Firefox, which has brought me so much joy. However top me with a terrible unknown.

The browser I stopped using. It has an attractive simple, and useful home screen for selecting accounts for the user, which multiple accounts.

I haven't found any similarity in my dear Firefox.

Do you have a feasible solution, since searching the internet, the community is clamoring for it.

Sincerely,

Twö

Asked by TheWorkStation 1001 2 months ago

possible to add a comment line to a profile/dirctory?

Have had lots of problems with ffox. everything was ok, until i had a HD failure, and needed to change /update Windows 11 info. 1) I had a dual login setup (for two dif… (read more)

Have had lots of problems with ffox. everything was ok, until i had a HD failure, and needed to change /update Windows 11 info.

1) I had a dual login setup (for two different id's) selected at startup. I now have about 10 different '.default' directories I am attempting to recover.

a) is there a place in the backup (default) directories that will show me the name of the acccount i was using? b) is there a way to put a comment in the (new directories) I will be re-creating? c) is there a way to put the new profile in a different spot (instead of (example: %APPDATA%\Mozilla\Firefox\Profiles\) perhaps something like %APPDATA%\Mozilla\Firefox\Profiles\user1 instead??

very time consuming and difficult. I am using the directory dates to try and find the best one... thanks in advance

Asked by MB-Duck 2 months ago

Profile Recovery

Recovered files and data from a failed M.2 SSD onto a USB. Did a clean install including reinstallation of Firefox on the failed machine. How do I recover the Firefox p… (read more)

Recovered files and data from a failed M.2 SSD onto a USB. Did a clean install including reinstallation of Firefox on the failed machine. How do I recover the Firefox profile from the recovery USB so it can be transferred onto the restored machine?

Asked by WhiteBimmer 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Restoring profile after clean MacOS install

I had to do a clean reinstall of MacOS. I've copied my old profile info from Time Machine to /[user]/Library/Application Support/Firefox/Profiles, but when I open Firefox… (read more)

I had to do a clean reinstall of MacOS. I've copied my old profile info from Time Machine to /[user]/Library/Application Support/Firefox/Profiles, but when I open Firefox, it doesn't find the data. What am I doing wrong?

Asked by Barubiito 2 months ago