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Location

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my locatio… (read more)

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my location?

Asked by Tommy Pressley 3 days ago

Last reply by TyDraniu 3 days ago

Stopping App / Computer Pop-ups ~ Notifications

Hello: I'm not certain if this question comes under Firefox or not: How do you stop a specific computer software program-app pop-up notification (popping out from the l… (read more)

Hello:

I'm not certain if this question comes under Firefox or not:

How do you stop a specific computer software program-app pop-up notification (popping out from the lower right corner of your computer)?

As an example, I have a utility program, IOBIT Malware System Care that pops-up various notifications such as "update notice," "renew," "discount sale" or whatever notice or ads that is 'pushed'.

-I went to my Windows 11 list of installed app "notifications" and this program is not listed. -I tried contacting tech support but they haven't responded. -I went to Firefox 'Settings' -> Privacy & Security->Permissions and then I opened up 'Exceptions' to see if I can block something. It wants me to put in a specific website. The issue is not a website but coming within a software / app program.

So how and where do I stop a "pushed' notification? I assume it's coming in via my browser / Firefox?

Thank you in advance,

Steven

Asked by StevenB 5 days ago

Last reply by Denys 5 days ago

Cannot add saved Credit Cards

I have all options enabled to save addresses and credit cards. When I try to manually add a credit card, hitting the Save button does nothing. When I use a credit card … (read more)

I have all options enabled to save addresses and credit cards.

When I try to manually add a credit card, hitting the Save button does nothing.

When I use a credit card on a site, Firefox prompts me to save the card, I confirm that I want to save it, yet it isn't saved.

Asked by richard28 1 week ago

Last reply by jonzn4SUSE 5 days ago

How to prevent an url from redirection and force to open that original url instead?

Hello Hello sometimes websites redirect away from the requierd adress to something wrong. Samples: https://www.writelatex.com/read/sjchktdtqwcm This redirects to https:/… (read more)

Hello Hello sometimes websites redirect away from the requierd adress to something wrong.

Samples: https://www.writelatex.com/read/sjchktdtqwcm This redirects to https://www.overleaf.com/

https://plus.google.com/u/0/110765980098077923527/posts/JpSZhceCDXE this redirects to https://workspaceupdates.googleblog.com/2023/04/new-community-features-for-google-chat-and-an-update-currents%20.html

How can i force such sites to stay at the link-address ans open that properly instead of even trying to redirect?

Best regards Maxi

Asked by Drachenbauer 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

OCSP Must-Staple Behavior Observations in Firefox

Subject: OCSP Must-Staple Behavior Observations in Firefox (Including iOS Platform) Dear Firefox Team, We have been conducting tests involving certificates with the OCS… (read more)

Subject: OCSP Must-Staple Behavior Observations in Firefox (Including iOS Platform)

Dear Firefox Team,

We have been conducting tests involving certificates with the OCSP Must-Staple extension and would like to share several observations regarding Firefox’s behavior across different platforms:

General Compliance with Must-Staple: On most platforms, Firefox correctly enforces the Must-Staple extension. That is, if a certificate includes the Must-Staple flag and the web server fails to provide a stapled OCSP response, the connection is appropriately terminated.

Unexpected Behavior on iOS: However, we have observed that Firefox on iOS does not appear to enforce this requirement consistently. Even when the server does not provide a stapled OCSP response, the browser still establishes the TLS connection. We are unsure whether this is due to platform limitations or an implementation inconsistency.

Redundant OCSP Requests Despite Stapling: Additionally, we found that Firefox still initiates an OCSP request even when a valid stapled response has already been provided by the server. This behavior not only degrades performance but may also introduce privacy concerns, it contrary to the original privacy and efficiency goals of OCSP Stapling.

Asked by hengsheng wang 2 weeks ago

Last reply by Denys 1 week ago

saved passwords are visible to other linux users

At home we have a shared computer with Ubuntu and Firefox as main browser. Each family member has its own Linux user. We use the functionality of Firefox saving password… (read more)

At home we have a shared computer with Ubuntu and Firefox as main browser. Each family member has its own Linux user.

We use the functionality of Firefox saving passwords, however we've noticed that these passwords are visible between the Linux users. So, for instance if two of us use the same website, somehow our user/pass get are visible to each other. Is this behavior expected? How can we set FF to make the user/pass visible only to the Linux user who is using it?

Cheers

Asked by jaro24 2 weeks ago

Last reply by Denys 2 weeks ago

FIREFOX NOTICE ABOUT BROWSING SECURITY PROTECTION

I WAS ON A SITE AND IT BROUGHT UP THE COOKIE PAGE FOR FIREFOX TO PROTECT ME FROM PEOPLE OR COMPANIES FROM TRACKING MY BROWSING AND I COULD NOT GET BACK TO MY PURCHASE PAG… (read more)

I WAS ON A SITE AND IT BROUGHT UP THE COOKIE PAGE FOR FIREFOX TO PROTECT ME FROM PEOPLE OR COMPANIES FROM TRACKING MY BROWSING AND I COULD NOT GET BACK TO MY PURCHASE PAGE APP ACOOUNT I WAS ON. SO WHAT HAPPEN & WHY DID THIS COME UP?

Asked by Anne Marie 2 weeks ago

Last reply by Denys 2 weeks ago

Lỗi truy cập trang web nội bộ qua VPN trên Firefox phiên bản mới

Kính gửi đội ngũ hỗ trợ Firefox, Tôi hiện đang sử dụng iPhone 15 và đã cài đặt phiên bản mới nhất của Firefox. Tôi cũng sử dụng VPN qua ứng dụng Secure Access, được công… (read more)

Kính gửi đội ngũ hỗ trợ Firefox,

Tôi hiện đang sử dụng iPhone 15 và đã cài đặt phiên bản mới nhất của Firefox. Tôi cũng sử dụng VPN qua ứng dụng Secure Access, được công ty cấp chứng chỉ trên thiết bị di động.

Trước đây, khi sử dụng phiên bản Firefox cũ hơn, tôi có thể bật VPN và truy cập trang web nội bộ của công ty mà không gặp vấn đề gì. Tuy nhiên, kể từ khi cập nhật lên phiên bản Firefox mới nhất, tôi không thể truy cập trang web đó nữa. Thỉnh thoảng, Firefox hiển thị lỗi "This Connection is Untrusted", có biểu tượng "Visit site anyway", và khi tôi nhấp vào, tôi có thể vào được.

Do trang web nội bộ của công ty đang sử dụng phiên bản SSL cũ và không thể thay đổi, tôi cần tìm một giải pháp để tiếp tục sử dụng VPN và truy cập trang web nội bộ như trước đây.

Mong đội ngũ hỗ trợ Firefox giúp tôi tìm cách khắc phục vấn đề này. Trân thành cám ơn

Asked by Linh To 1 month ago

Last reply by Pierre N. 2 weeks ago

infection alerts

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these message… (read more)

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these messages are valid, or a scam ? Turned computer off and back on--messages keep popping up.

Asked by nealsun 2 weeks ago

Last reply by Denys 2 weeks ago

free youtube downloader wants my age from Firefox to download music videos? huh?

Free youtube downloader wants my age from Firefox to download popular music videos. I am logged in to FireFox and Free YouTube downloader identifies FireFox as my default… (read more)

Free youtube downloader wants my age from Firefox to download popular music videos. I am logged in to FireFox and Free YouTube downloader identifies FireFox as my default browser.

This is really an error for Free YouTube Downloader to correct, but many FireFox users must have solved this already. Any advice?

Thank you!

Asked by Smith 2 weeks ago

Last reply by Hassan 2 weeks ago

Warning from Malwarebyte using Mozilla firefox

Hello, When I try to use Mozilla firefox, using this rather than Google chrome I get the following warning from Malwarebyte: Exploit.PayloadProcess.Block, making me fee… (read more)

Hello, When I try to use Mozilla firefox, using this rather than Google chrome I get the following warning from Malwarebyte: Exploit.PayloadProcess.Block, making me feel uneasy. Best wishes, Torbjørn Borgen Lindhardt, Denmark

Asked by Torbjørn Lindhardt 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Opting out from Targeted Cookies on Firefox

Kaiser has installed a 3rd Party cookie. "We may also place a persistent third-party cookie (provided by Google) on your hard drive if you sign on to kp.org." The way to… (read more)

Kaiser has installed a 3rd Party cookie. "We may also place a persistent third-party cookie (provided by Google) on your hard drive if you sign on to kp.org."

The way to opt out is to go on the following website and opt out. However, only 3 out of the 51 companies could opt out on Firefox. It claims that the browser setting is prevent it from opting out. https://optout.networkadvertising.org/?c=1

Asked by teeemm.emails 3 weeks ago

Last reply by Denys 3 weeks ago

"Permanent" Container behavior

I would be grateful for some information on container behavior, i.e. I created "permanent" (as opposed to temporary) containers for sites where I want that site's cookies… (read more)

I would be grateful for some information on container behavior, i.e. I created "permanent" (as opposed to temporary) containers for sites where I want that site's cookies & site data preserved in a container, so I can click "Clear Cookies/History" (or "Clear... when Firefox closes) and the items stored in PERMANENT containers are left alone, while all else is deleted. "Clear ...." doesn't appear to be respecting the permanent containers I have set up precisely to preserve these sites' cookies & data.

I'm not sure what the point of Permanent Containers is, if not to preserve those sites' data, for the sites' later use when you set Firefox to Clear Cookies and Site Data whenever Firefox Closes (or Clear Cookies & Site Data with one click). I expected it to respect data in Permanent containers, as exceptions. Else why not just use separate Temporary Containers for everything? Why bother with Permanent Containers if everything is going to be deleted when Firefox closes, whether it's marked "Permanent" or not? Is there a solution for this? Thanks, -AnneF

Asked by Anne 3 weeks ago

Last reply by Denys 3 weeks ago