Showing questions tagged: Show all questions

Weird distorted audio on you tube videos only. No problem using Edge browser

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube video… (read more)

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Asked by alan133b 1 week ago

Last reply by alan133b 5 days ago

Hulu does not accept password

When using Firefox to access Hulu Hulu does not accept my password though it does let me reset my password. I CAN access Hulu using DuckDuckGo and IE. Have not been able … (read more)

When using Firefox to access Hulu Hulu does not accept my password though it does let me reset my password. I CAN access Hulu using DuckDuckGo and IE. Have not been able to get through to Hulu.

Asked by jwnova 6 days ago

Open With pop-up window not showing

Hello, I've recently installed 127.0 (64-bit) and although I've set browser.download.start_downloads_in_tmp_dir to true, and rebooted my PC, I still don't get the 'Open … (read more)

Hello,

I've recently installed 127.0 (64-bit) and although I've set browser.download.start_downloads_in_tmp_dir to true, and rebooted my PC, I still don't get the 'Open With' pop-up - the file goes directly into Downloads.

I'm on Ubuntu 22.04 LTS (jammy jellyfish).

Please advise me what I'm doing wrong.

Asked by chris.leake 6 days ago

trying to play sweet tooth town and i have an annoying message coming up

at the top of the page, i get a window that says "This page is slowing down Firefox. To speed up your browser, stop this page. Then it has a box with the word STOP in it… (read more)

at the top of the page, i get a window that says "This page is slowing down Firefox. To speed up your browser, stop this page. Then it has a box with the word STOP in it.

   what the heck is this and how do i make it go away?  I push the button that says stop, but it starts right up again

Asked by Claudia Hawkins 6 days ago

Context Menu, 7th item cannot open in New Tab

When I open a bookmark folder and right-click on the 7th item down I cannot select Open in New Tab because the context menu is jammed up against the top of the screen (I … (read more)

When I open a bookmark folder and right-click on the 7th item down I cannot select Open in New Tab because the context menu is jammed up against the top of the screen (I believe it is called the Title Bar where resides the date and some of the system menus,) and the Open in New Tab at the top of the context menu is present, will not highlight and cannot be selected with the mouse.

FF 126.0.1 Host: Laptop AB BIOS: INSYDE Corp. 3.19 (05/29/2023) OS: Pop!_OS 22.04 LTS x86_64 DE: GNOME 42.9 (x11) Kernel: Linux 6.8.0-76060800daily20240311-generic Shell: bash 5.1.16

Asked by qpackard 6 days ago

Last reply by qpackard 6 days ago

Blank pages

I have noticed a few websites will go to blank pages. Today, while trying to log into my Microsoft account, I was able to enter the login id and then the password, but w… (read more)

I have noticed a few websites will go to blank pages. Today, while trying to log into my Microsoft account, I was able to enter the login id and then the password, but when I went to enter the website I arrived at a blank page. I tried the control-shift-R fix, from this website, but it was of no value.

Asked by tdninlos 6 days ago

Firefox issue

When I try to view my pictures... Firefox has started to ask, every time... "how do I want to view this JPG file. I must choose, Firefox, Internet explorer and so forth.… (read more)

When I try to view my pictures... Firefox has started to ask, every time... "how do I want to view this JPG file.

I must choose, Firefox, Internet explorer and so forth. I choose Firefox and it opens.

BUT.....

How do I get this message to STOP.... every blasted time I click on my pictures.

There's some stuff in the "about:config" that someone changed from true to false... I think...

What do I change back... so this annoying pop up.... stops....

Asked by madelene caselli 6 days ago

Update Flash Required??

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has… (read more)

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has not been used in many years but I still get that message on Firefox. I can easily play on three other browsers without receiving that message. I have switched from Firefox for that reason but I really would prefer Firefox as my default browser. What can I do? Yes, I am using the most current version of Firefox 127.0 (64 bit). My extensions are AdBlock+, Gmail mail checker. That's it. The same thing happens in troubleshooting mode too. I am using Windows 11. Please, suggestions are welcome.

Asked by Judy Holland 1 week ago

Last reply by Judy Holland 6 days ago

Firefox not working

Firefox works only in troubleshoot mode, and will not copy and paste, I tried and deleted and re-installed, no change, is there a way to run a diagnostic? . other browse… (read more)

Firefox works only in troubleshoot mode, and will not copy and paste, I tried and deleted and re-installed, no change, is there a way to run a diagnostic? . other browsers are fine.

Asked by SunnyFilms 6 days ago

Cannot Login to Hulu using Firefox after 2 years of no problems

I have been accessing Hulu using Firefox for almost two years. Yesterday Hulu started giving me this message "we couldn't log you in. Please check email and password and … (read more)

I have been accessing Hulu using Firefox for almost two years. Yesterday Hulu started giving me this message "we couldn't log you in. Please check email and password and try again." I have reset my password 5-6 times with no luck. I talked to Hulu which had me try certain things with no luck. As a last resort they recommend I delete Firefox and reinstall. BTW, I CAN access Hulu using DuckDuckGo and Microsoft Edge. Any help out there? Thanks.

jwnova

Asked by jwnova 6 days ago

Remove "website" suggestion during search

I wish to be able to remove the very first line in the search list is it possible to only show what "firefox suggest" ? I tried to change the settings but nothing … (read more)

I wish to be able to remove the very first line in the search list

is it possible to only show what "firefox suggest" ?

I tried to change the settings but nothing happen

Asked by swann.sanchez9 5 days ago

Spectrum.net

It seems according to spectrum they are having problems with firefox browser for spectrum customers to sign into spectrum.net. Anything on fire fox side? Contracted spect… (read more)

It seems according to spectrum they are having problems with firefox browser for spectrum customers to sign into spectrum.net. Anything on fire fox side? Contracted spectrum yesterday and today and I can not get any specifics.

Asked by gloryrealm22 5 days ago

gmail is showing Firefox as an authorized app with access to gmail account

Can you tell me why gmail is recently (within the past 2 months) showing that Firefox has authorized access to my gmail account? It is sometimes showing up as accessing … (read more)

Can you tell me why gmail is recently (within the past 2 months) showing that Firefox has authorized access to my gmail account? It is sometimes showing up as accessing the account minutes before I even log in. It never did this before, but I use a security key to access my gmail account--could this be causing it? The security key mfr says there is no way it can be the key causing this and suggested contacting Firefox. I have reinstalled Firefox and the same thing happens. I have never given Firefox or any other application access to my gmail account. Thank you for any answers you can provide.

Asked by hvheartsforhair 6 days ago

Using Duolingo with Firefox 127.0.1

I can no longer use Duolingo (macOS Monterey 12.7.5) because the pages get stuck loading. I've cleared the cache and cookies for it and it still doesn't work. In addition… (read more)

I can no longer use Duolingo (macOS Monterey 12.7.5) because the pages get stuck loading. I've cleared the cache and cookies for it and it still doesn't work. In addition, I've submitted multiple bug reports to Duolingo. Apparently the developers there pay zero attention to these. I want to use Duolingo on my iMac and I love using Firefox as my browser. WHAT is the problem and how can I fix it???

Asked by HMH 5 days ago

Suddenly kicked off Costco web site while using.

While on the Costco web site making an order I was suddenly kicked off and cannot log in. This is the message. You don't have permission to access "http://www.co… (read more)

While on the Costco web site making an order I was suddenly kicked off and cannot log in. This is the message. You don't have permission to access "http://www.costco.com/" on this server.

Reference #18.91163e17.1718898363.697af0

https://errors.edgesuite.net/18.91163e17.1718898363.697af0ssage.









www.costco.com/" on this server.

Reference #18.91163e17.1718898363.697a

Asked by dmnoll 5 days ago

Auto starting

Have used firefox for several years, In the last few weeks it began "auto starting" when I wake up my computer with windows 10. I do not want it to start automatically. … (read more)

Have used firefox for several years, In the last few weeks it began "auto starting" when I wake up my computer with windows 10. I do not want it to start automatically. The box in settings for auto start is NOT checked.

Asked by ajeventide 5 days ago

Yahoo homepage/yahoo email login link routed to wrong page

Several months ago, I couldn't log in to my Yahoo email accounts. For reasons yet to be explained, the two step verification ended up with a message saying they were hav… (read more)

Several months ago, I couldn't log in to my Yahoo email accounts. For reasons yet to be explained, the two step verification ended up with a message saying they were having trouble, and try again later. No amount of waiting for later worked.

Maybe what I'm asking about now is unrelated, but yesterday I tried again. When I go here Yahoo | Mail, Weather, Search, Politics, News, Finance, Sports , and select either of the links

link text

I am directed here link text

link text

Instead of here (these came from Chrome)

Welcome to Yahoo Mail

https://i.postimg.cc/c45Qp77L/yahoo5.jpg

When I use that url in Firefox, I am taken here

link text

If I try to add a Yahoo account in that situation, it becomes clear that IS only for adding other other AT&T accounts.

I tried using about:support - Troubleshooting Information to clear the startup cache, and in safe mode, but it did not help.

I talked to ATT&T. They have been having these sorts of Firefox related problems for months now, which they have reported to Mozilla month ago (which confirms my past troubles as well), but for whatever reason Mozilla hasn't acted on it.

But here is the weird part for me. Aside from my main profile, I have a Firefox "basic" profile. It has no addons, but It has basically the same settings with my main profile, and, because it hasn't been updated in a while, I believe it has most of the same about:config tweaks as well.

In that profile, It 'Yahoo works '. What could constitute a difference between this starter profile and one that's running in safe mode to create this problem. Can you think of an about:config tweak that could be responsible for all this?

Do we have any idea whats causing this.

Asked by noel_envode 4 days ago

How to Optimize Firefox for Home Improvement Websites?

Hello Mozilla Support Community, I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize… (read more)

Hello Mozilla Support Community,

I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize my site for better performance and user experience on Firefox. Are there specific settings or extensions that you recommend for enhancing the browsing experience on home improvement websites? Any tips on ensuring compatibility and speed would be greatly appreciated!

Thank you for your help!

Asked by Ahmad Shehzad 4 days ago