Showing questions tagged: Show all questions

Stop Updates!!!

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, st… (read more)

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, stopped what I was doing and did the ridiculous update, it still continues! I can move on to a different non-Mozilla browser if I have too. Return the option to not update and/or do it manually. FF127.0.2

Asked by TxsChef 4 months ago

Last reply by Doc 2 months ago

intrusive ads occupy the right side of the screen. the are always three. i erase one and another apppears.

I keep getting intrusive mozilla / Mcaffee advertising banners on my screen when firefox is open. avast won't stop them. It only affects my new dell laptop windows 11 c… (read more)

I keep getting intrusive mozilla / Mcaffee advertising banners on my screen when firefox is open. avast won't stop them. It only affects my new dell laptop windows 11 computer. It looks like the code for firefox has been invaded. How do I block updates to firefox or get ride of the adds?

Asked by Ken Hilliard 4 months ago

Last reply by James 4 months ago

Firefox startup

I started up Firefox this morning and received to following message XULRunner Error: Platform version '127.0.2 is not compatible.... i found this error on the intern… (read more)

I started up Firefox this morning and received to following message

XULRunner Error: Platform version '127.0.2 is not compatible....

i found this error on the internet, proposed solution, I uninstalled Firefox and found my profiles... NO WHAT DO I DO....?

Asked by leastman 4 months ago

Last reply by TyDraniu 4 months ago

Windows 7, 8.x Support (ESR 115) ends in september - right?

Hello everyone, support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article Is this still the current stat… (read more)

Hello everyone,

support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article

Is this still the current status or are there any plans to support the old Windows versions for a little longer?

Thanks and regards, Martin

Asked by m.fessler1 4 months ago

Last reply by James 1 month ago

I have just re-installed Windows10 on my pc.

I have just re-installed Windows10 on my pc. I assumed that once I had downloaded Firefox and then signed in I would have the same bookmarks and saved passwords. Is this… (read more)

I have just re-installed Windows10 on my pc. I assumed that once I had downloaded Firefox and then signed in I would have the same bookmarks and saved passwords. Is this a possibility? or am I expecting too much?

Asked by mariopin 3 months ago

Last reply by Paul 3 months ago

Mozilla Firefox

When I attempt to watch videos on YouTube, the playback is consistently choppy. This occurs regardless of the video’s quality setting, and it happens both on Wi-Fi and ce… (read more)

When I attempt to watch videos on YouTube, the playback is consistently choppy. This occurs regardless of the video’s quality setting, and it happens both on Wi-Fi and cellular data. The video frequently pauses to buffer, even though the loading bar indicates that the video has already buffered up to a certain point. Additionally, I notice a significant drop in video quality, and the screen sometimes freezes while the audio continues to play. The problem persists across different videos and channels, suggesting it is not specific to any particular content.

Asked by wadikarharshal1999 3 months ago

Last reply by TyDraniu 3 months ago

Last update issues

Since the last update (was executed today in my case 16-07-2024), firefox has been very slow and freezing and crashing. Also, somehow it is the only browser that can't ha… (read more)

Since the last update (was executed today in my case 16-07-2024), firefox has been very slow and freezing and crashing. Also, somehow it is the only browser that can't handle yahoo finance new charts and keeps freezing....so many issues in a short span of time, please check. I have tried other browsers and things seem to work fine there, so, it is not my computer or OS.

Asked by a.hassona 3 months ago

Last reply by Amir Qureshi 3 months ago

Lost access to Firefox

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:… (read more)

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:

XUL Runner Error: Platform version '127.0.2 is not compatible with minVersion>=127.0.1 maxVersion<=127.0.1

My OS is Windows 10.

I would be most grateful for any advice on how to regain access to Firefox.

Asked by David 3 months ago

Last reply by cor-el 3 months ago

Can not disable auto update on Firefox/Linux

Please advise how to disable automatic updates on Firefox running on Linux Kubuntu. Solutions posted on mozilla.org do not work because stated disable options are not av… (read more)

Please advise how to disable automatic updates on Firefox running on Linux Kubuntu. Solutions posted on mozilla.org do not work because stated disable options are not available(see screenshot). I have set app.auto.update to false in about:config but this does not disable updates. I have been repeatedly advised not to disable updates so I am aware of the so called risk. I am very tired of every update breaking a reliable browser and having to repair/fix/workaround each and every time. Please provide a viable solution.

Asked by martrw1 3 months ago

Last reply by James 3 months ago

Mac OS 12.7.5

Firefox will not run on my Apple Desktop any more. I have re-installed several times - still comes up "not responding" and I have to force quit. I am running OS 12.7.5 … (read more)

Firefox will not run on my Apple Desktop any more. I have re-installed several times - still comes up "not responding" and I have to force quit.

I am running OS 12.7.5

Asked by dr.sax 3 months ago

Last reply by jonzn4SUSE 3 months ago

downloading latest version of Firefox

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox… (read more)

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox 78; update to..." Would love any help. Shan

Asked by jpgringo19 3 months ago

Last reply by James 3 months ago