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weird font appearing sometimes in different websites

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific … (read more)

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific parts of text within a website in a strange font (its always that "hand-written" font). On the example attached, it was a simple google search.

Asked by sotnasonun 5 hours ago

Last reply by cor-el 1 minute ago

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 1 week ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Bugzilla API - Update Bug Doesn't Work

I have installed Bugzilla. I am trying to use API to update bug status on sending a PUT message to API. I get response which is as below. But the neither is status update… (read more)

I have installed Bugzilla. I am trying to use API to update bug status on sending a PUT message to API. I get response which is as below. But the neither is status updated nor do I get the status in the response. Can someone please help? {

   "bugs": [
       {
           "changes": {},
           "id": 31,
           "last_change_time": "2022-09-23T04:29:58Z",
           "alias": []
       }
   ]

}

Sorry if this is not the right forum, please guide me to the right one.

Asked by munthakrao 7 hours ago

Last reply by Paul 3 hours ago

Firefox loops at office.com login

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dum… (read more)

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dump me back to the sign in screen: I have refreshed, re-installed, installed a previous version, used Revouninstaller to get rid of all traces of Firefox, deleted the Mozilla folders from the appdata folder and reinstalled + tried using a private window. No joy with anything. I believe this is the key phrase from the error message (quoted below): "client request loop"


Microsoft Sign in

Sorry, but we’re having trouble signing you in. AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: e25fd55c-5c0d-4a3e-b932-ee17a8120100 Correlation Id: a5936cb9-243a-486e-b498-d31061e6e534 Timestamp: 2022-08-28T19:07:12Z Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

If I try to login @ outlook.office.365.com, I get

500 Something went wrong. UmVwZWF0aW5nIHJlZGlyZWN0cyBkZXRlY3RlZC4gPEJSPjxCUj5DbGljayA8YSBo cmVmPSIvb3dhL2xvZ29mZi5vd2EiPmhlcmU8L2E+IHRvIHNpZ24gb3V0Lg== (Ba se64)

Asked by webmanager1 1 month ago

Last reply by BrendanJernigan 5 hours ago

Proces uruchamiający wyłączony z powodu awarii

Od dwóch dni program firefox nie ładuje na moim urządzeniu żadnych stron internetowych. Nie następuje żaden proces wczytywania, nie mam możliwości odświeżenia strony, cof… (read more)

Od dwóch dni program firefox nie ładuje na moim urządzeniu żadnych stron internetowych. Nie następuje żaden proces wczytywania, nie mam możliwości odświeżenia strony, cofnięcia ani przywrócenia, absolutnie żadna strona nie chcę się wczytać (nawet firefox.support).

Próbowałam każdej możliwej porady jaką znalazłam na waszej stornie. Wyczyściłam dane ciasteczek, dane witryn, odszukałam folder profilu i usunęłam plik parent.lock, sprawdziłam aktualizację, zaktualizowałam oprogramowanie w komputerze. Sprawdziłam w menadżeru zadań czy jakieś firefox nie działa w tle po zamknięciu, zamknęłam procesy w tle, potem ponownie uruchomiłam komputer i ciągle bez zmian. Znalazłam folder firefoxa i upewniłam się, że we właściwościach jest jako plik "tylko do odczytu" no i jeszcze dla pewności sprawdziłam poprawność konfiguracji daty, godziny i strefy czasowej w systemie operacyjnym, żeby sprawdzić czy przeglądarka nie ma problemów z weryfikacją.

Żadne z powyższych działań nie przyniosło najmniejszych efektów. Załączam screen obrazujący jedyne co wyświetla przeglądarka

Asked by wiki2641 10 hours ago

Last reply by TyDraniu 8 hours ago

Login Request Expired is locking me out of school email

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the… (read more)

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the application" with the accompanying tab reading: "Universal Prompt Error".

Regardless of my logging out and trying again, and rebooting my computer, contacting the school's IT dept, I continue to be locked out through Firefox. Chrome will let me in.

Please help me resolve this problem.

Asked by 1tuck249 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Problems Viewing Videos

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lo… (read more)

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lose control of my mouse and couldn't close Firefox or access Task Manager. Basically, nothing worked. About 3 months ago I tried Firefox again and was so happy because I was able to use it again with no problems--UNTIL the past 2 Firefox updates. Now it's back to the same old problem and I'm back to using Chrome. Why is this happening and is there any solution?

Asked by GinaWA 1 day ago

Last reply by RachelGomez161999 1 day ago

Firefox ask where to save downloaded file crashes the browser.

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version. Suddenly I get the "Firefox (not responding)" status when trying to d… (read more)

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version.

Suddenly I get the "Firefox (not responding)" status when trying to download files when:

  1. the "Always ask you where to save files" checkbox is checked OR
  2. when trying to change the default folder where files should be saved to.

Dowloading to the default downloads folder is in order and files download just fine.

Update: I just tried to upload a profile pic to my Firefox account and the same thing happened - it looks like a permissions issue, probably related to latest MacOS?

Asked by Jayx 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

I can no longert load a particular website only on firefox

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge. The e… (read more)

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge.

The error message I receive is:

"Secure Connection Failed

An error occurred during a connection to www.bdo.com.ph. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

Please assist.

Asked by rblevy2 5 months ago

Last reply by koch.bidyut.koch 1 day ago

Not loading some websites.

Since the latest upgrade (I now have Firefox 105.0.1) I can't upload many web pages on Firefox. If I close Firefox then open it again, the site usually loads. However, I … (read more)

Since the latest upgrade (I now have Firefox 105.0.1) I can't upload many web pages on Firefox. If I close Firefox then open it again, the site usually loads. However, I have to repeat the process for other sites. I'm spending all my time closing and opening Firefox. Can anyone help? The problem has only arisen over the last few days.

Asked by Tommo 2 days ago

Last reply by jonzn4SUSE 1 day ago

I using Kaspersky for protection in my comp. But what happen with Firefox don't work in this computer.under my name.

I need to install Firefox in this computer. Is not working, I need this to play my Farmville2 is still no work. Please do something, I need this. att. Raquel R Orlang … (read more)

I need to install Firefox in this computer. Is not working, I need this to play my Farmville2 is still no work. Please do something, I need this. att. Raquel R Orlang

Asked by Raquel R Orlang 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Does Mozilla have a plan to significantly speed up Firefox?

The performance of Firefox is very poor compared to Chrome. Chrome is much faster. Both in page processing and multimedia playback performance on the web. Chrome's benchm… (read more)

The performance of Firefox is very poor compared to Chrome. Chrome is much faster. Both in page processing and multimedia playback performance on the web. Chrome's benchmark score is at least 4x times higher than Firefox. Doesn't Mozilla have a plan to significantly increase the browser's performance and processing speed and multimedia playback performance? I have been waiting for years, but Mozilla has not made significant progress. My system is slow and it is stuck playing multimedia (for example, playing videos and stories on Instagram). Don't have a plan to significantly increase the performance and speed of web and media processing?

Asked by saadi.shamsaee 2 days ago

Last reply by cor-el 2 days ago

How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 3 days ago

Last reply by RachelGomez161999 2 days ago

Youtube videos are choppy when not in fullscreen

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit f… (read more)

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit full screen mode it seems as if frames are being skipped. I am using LocalCDN, Ublock Origin, and container tabs.

Is there any reason for this to be occuring?

Thanks

Asked by Wotan 2 days ago

Last reply by Spencer 2 days ago