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firefox constantly freezing on different website

the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use… (read more)

the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use chrome but firefox is unstable. It freezes and I have to open task manager to try to close it and there are dozens of firefox tasks running.

Before you ask: this is a new laptop, windows 11 is updated, all the drivers, etc are updated too. I do not use extensions.

Asked by k stephens 5 months ago

Last reply by zeroknight 5 months ago

suddenly im getting no sound on this browser

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and … (read more)

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and Chrome plays youtrube sounds just fine. I listen on headphones and when i unjack, i still can only hear Chrome's browser play sounds. It seems like its not my comp, its the browser itself and it's only happened recently. i have yet to uninstall the browser and re-install, but i think if i use the Mozilla backup program to save my bookmarks, it will save whatever setting is causing the problem as well and re-installing will get me nowhere. anyone have any clue? i'm sure it's something simple but i cant figure it out

Asked by judgeraye 5 months ago

Last reply by hamzaseo456 5 months ago

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (read more)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 5 months ago

Last reply by jonzn4SUSE 5 months ago

Google Websites (Youtube, Google Search, Drive...) constantly intermittent

Since a few months, I'm having problems sometime to access Googles websites : Youtube, Google Search, Drive... Sometimes, it does load very fast (i do have Fiber opt… (read more)

Since a few months, I'm having problems sometime to access Googles websites : Youtube, Google Search, Drive... Sometimes, it does load very fast (i do have Fiber optic) but sometimes, it will take between 2 and 10 minute to load one Google Search page. Reloading doesn't do anything. It's often on site at the time that is "disable". Other website (Netflix, Amazon... never have any issue, even during thoses moments) My other computer (a mac) doesn't have this issue, and I have no issues if i use the Private mode. Also, other browser doesn't seems to have this issue.

I have some extensions : uBlock Origin, I don't care about cookies and Speed Dial. Disabling thoses doesn't seems to affect this problem. I finally uninstall Firefox, and reinstalled it (with my preference) and still the problem persist.

Does someone have any tips to solve this issue ?

Thank you

Firefox 123.0.1 (64bit) Windows 11

Asked by come.bocabeille 5 months ago

Last reply by cor-el 5 months ago

"nextSibling"

Hi, Suddenly today I am having an issue(s) with ebay. When I go to add something to my cart I get a brief pop up that I am unable to interact with before it disappears. I… (read more)

Hi, Suddenly today I am having an issue(s) with ebay. When I go to add something to my cart I get a brief pop up that I am unable to interact with before it disappears. I reset and cleared everything and attempted to relogin to ebay. The password field suddenly would show. I insured all the plugins were disabled and I disabled the tracking protection.

Only after I rebooted into troubleshooting mode could I get the password field and afterward I was able to add an item to my cart. I tried adding a different item into my cart after turning off the troubleshooting mode and once again an item with not add to my cart.

I ran console and I get some errors Uncaught Error: Permission denied to access property "nextSibling"

   L https://www.ebay.com/itm/134977664567?itmprp=cksum:1349776645672ef33921788a4796b076e01c21c8128d|enc:AQAJAAABcLSVkHmTL63bebovD9RfpraPWbY9f4anjbziTIaEIOVXg2DWhVLks3Lfqff9vxxfjIh4XEXusIehlT2iEH8%2BCxXNySMxlDIQJ3g86%2Bx3AAIAq9gznqdGSR72ksP41kjzPN1reUbVsJuld0S4i4qXlQfTmkMeIJTCXTM8mLpr7ju2fMvruDu87ZX%2B4bShOvD%2B4iSSDPULmfU46CsRxJcc%2BXvFGuQFSFgz3SCOos1Dzh7zDcyVt4n35MtRwnY3LrOn6KeKdU5kMCciSC4AMmChS6ArNfIwZPnCyuXxqV1rktEYOSaz9VX2Xf4mxdFMtXYMw92H5GgPEB%2FrtPy0WmU5iS13DgNVBqLdf6DJ2oR8ahzHFl7%2Fv6xz50do3a6Aek%2F%2BMZZx7BwIDbkmBjuq%2FiOAM47q4LjfeYQE86OPRKxDFVscDkdkgse3pPCNpD8uOXivR7%2ByOmmh9KUfZB9q77KNj4OIgSJj88X5VBEXXsVUS4iW|ampid:PL_CLK|clp:4429486&itmmeta=01HS4F82HJ01J0A50V90R1CMK5 line 2 > injectedScript:68

134977664567:68:1262 Loading failed for the <script> with source “https://ir.ebaystatic.com/rs/v/dxtuvtkk2q3hpkc1xveeo13iaek.js”. tt.html:1:1 Some cookies are misusing the recommended “SameSite“ attribute 12 The resource at “https://ir.ebaystatic.com/cr/v/c1/market-sans/v1.0/MarketSans-Regular-WebS.woff2” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. 134977664567 Uncaught Error: Permission denied to access property "nextSibling"

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   g https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:34
   getSiblingsOfAncestors https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:34
   getSiblingsOfAncestors https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:34
   trap https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:34
   _getTrapCallback https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:36
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item-page_2_0-hoEGJLoB.js:34:6712

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   <anonymous> https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:6
   load https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:2
   C https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   v https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   d https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   <anonymous> https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:7
   load https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:2
   C https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   v https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   d https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   <anonymous> https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:7
   load https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:2
   C https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   v https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   d https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   <anonymous> https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:9
   load https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:2
   C https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   v https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   d https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   <anonymous> https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:10
   load https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:2
   C https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   v https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   d https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   <anonymous> https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:15
   load https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:2
   C https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   v https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   d https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   <anonymous> https://ir.ebaystatic.com/rs/c/item-page_2_0-hoEGJLoB.js:15
   load https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:2
   C https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   D https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   E https://ir.ebaystatic.com/rs/c/inception-sShm4SdP.js:1
   <anonymous> https://www.ebay.com/itm/134977664567?itmprp=cksum:1349776645672ef33921788a4796b076e01c21c8128d|enc:AQAJAAABcLSVkHmTL63bebovD9RfpraPWbY9f4anjbziTIaEIOVXg2DWhVLks3Lfqff9vxxfjIh4XEXusIehlT2iEH8%2BCxXNySMxlDIQJ3g86%2Bx3AAIAq9gznqdGSR72ksP41kjzPN1reUbVsJuld0S4i4qXlQfTmkMeIJTCXTM8mLpr7ju2fMvruDu87ZX%2B4bShOvD%2B4iSSDPULmfU46CsRxJcc%2BXvFGuQFSFgz3SCOos1Dzh7zDcyVt4n35MtRwnY3LrOn6KeKdU5kMCciSC4AMmChS6ArNfIwZPnCyuXxqV1rktEYOSaz9VX2Xf4mxdFMtXYMw92H5GgPEB%2FrtPy0WmU5iS13DgNVBqLdf6DJ2oR8ahzHFl7%2Fv6xz50do3a6Aek%2F%2BMZZx7BwIDbkmBjuq%2FiOAM47q4LjfeYQE86OPRKxDFVscDkdkgse3pPCNpD8uOXivR7%2ByOmmh9KUfZB9q77KNj4OIgSJj88X5VBEXXsVUS4iW|ampid:PL_CLK|clp:4429486&itmmeta=01HS4F82HJ01J0A50V90R1CMK5:131


thank you

Asked by neoreppu 5 months ago

Last reply by cor-el 5 months ago

Firefox continuously crashes

Firefox has been crashing every time I open it over the past several days. I've updated it, and it also crashed while in troubleshoot mode. Here is one of the submitted… (read more)

Firefox has been crashing every time I open it over the past several days. I've updated it, and it also crashed while in troubleshoot mode. Here is one of the submitted crash report IDs bp-cd4fe2dc-4bba-46f3-ba6e-867200240317. Any help is really appreciated.

Asked by David Juarez 5 months ago

Last reply by zeroknight 5 months ago

403 Forbidden Message

I can access every website on my Firefox browser apart from a Holiday Forum I use all the time https://www.thedibb.co.uk/forums/index.php I would be grateful for some h… (read more)

I can access every website on my Firefox browser apart from a Holiday Forum I use all the time

https://www.thedibb.co.uk/forums/index.php

I would be grateful for some help please. I have contacted the site Moderators and they confirm no changes have been made at their end.

Asked by Graham Lloyd 5 months ago

Last reply by zeroknight 5 months ago

can't access hulu on firefox - new problem

I can't access hulu from firefox - it happened last night - but can access it from chrome. I get "we encountered error in switching profiles" message. When I contacted hu… (read more)

I can't access hulu from firefox - it happened last night - but can access it from chrome. I get "we encountered error in switching profiles" message. When I contacted hulu they suggested it was a problem with firefox not being updated but it is . Please help

Asked by jendee 5 months ago

Last reply by jonzn4SUSE 5 months ago

Super + key behavior

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as exp… (read more)

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as expected in the other applications, but not in Firefox input fields. If the site is capturing the key presses, it will handle the super + key as usual. For example, GitHub will surround the selected word with ` symbols on grave key press. This problem is not limited to super + grave, but any other letter. For example, Super + q is expected to produce the letter "q", but in Firefox it produces nothing.

I'm trying to identify why the Super + key behavior in Firefox is different from other systems and if I should open a bug or not. Maybe this is the same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=1626609. Thunderbird has the same problem.

Firefox: 123.0.1

Asked by tenor 5 months ago

Last reply by cor-el 5 months ago

Logon Fails, Again

I posted about a month ago that I was having problems with logging on various websites with FF. A reader had me uninstall/reinstall and that fixed the issue. Now it's b… (read more)

I posted about a month ago that I was having problems with logging on various websites with FF. A reader had me uninstall/reinstall and that fixed the issue. Now it's back again. I get error messages like "something went wrong" when trying to logon to various websites, or told to reload, but it just keeps happening. It's a bit random. No problems with Edge. I need this solved to use FF.

Asked by dbissett 5 months ago

Last reply by zeroknight 5 months ago

All updates were disabled - Add-on "could not be verified for use in Firefox and has been disabled."

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager co… (read more)

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

Asked by `Lex 5 months ago

Last reply by cor-el 5 months ago

Unable to connect to specific web site

I keep getting the message "The requested URL was rejected. Please consult with your administrator. Your support ID is: 8011674450284568349", when I try to go to the bcb… (read more)

I keep getting the message "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 8011674450284568349", when I try to go to the bcbsri web site. I have tried clearing the cache and site data multiple times and restarting the computer, without having any luck. it occurs on both Firefox and Google browsers.

Asked by mcterra 5 months ago

Last reply by cor-el 5 months ago

Some webpages don’t work in Firefox

Hello, I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up.… (read more)

Hello,

I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up. I am running windows 10 22H2.

Any help would be appreciated

Thanks

Asked by Matthew Few 5 months ago

Last reply by zeroknight 5 months ago

Secure Connection Failed An error occurred during a connection to EBAY

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs) E-Bay says try Chrome browser, but that… (read more)

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

Asked by johnlk99 5 months ago

Last reply by zeroknight 5 months ago