Showing questions tagged: Show all questions

Firefox tab crashes during test run with Smartbears TestComplete

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the … (read more)

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

Asked by m.hesse 10 hours ago

  • Solved

FireFox latest ver, download window resize to smaller fail - now 1/4-ish screen

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon Issue: On this FireFox latest version, the download window cannot be resized to smaller … (read more)

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon

Issue: On this FireFox latest version, the download window cannot be resized to smaller than (roughly) 1/4 of entire screen. (screen-shot attached.)

Attempted: Mouse left-click grab of all corners & sides to drag window smaller - failed!

Note: Download window can be resized *bigger*, showing this window has now been coded with a very large minimum size that is almost 1/4 of full screen

- this was not the case in previous versions.

Micro-annoyances add up, people switch to Chrome (sorry to use the "C" word!)

Asked by batcomputer 1 week ago

Answered by batcomputer 1 week ago

Youtube doesn't begin playback in latest firefox

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playb… (read more)

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playback just doesn't work on any video at all, not even youtube shorts. This seems to be a problem only with firefox version 106.0.1 and 106.0.2 on my system. I downgraded to firefox version 105.0.3 and had no issue with youtube playback.

Asked by wurstchen 1 month ago

Last reply by Dropa 1 month ago

Unable to save credit card details for autofill

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens.… (read more)

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens. I can cancel the form, but of course the data is lost.

Any ideas?

Asked by Rich vdH 1 week ago

Last reply by jonzn4SUSE 3 days ago

  • Solved

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

Yahoo mail tabs close automatically

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or swi… (read more)

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or switching to another Firefox tab but most of the time it happens randomly

I've turned on the setting in Firefox to get notified before closing a tab and also tried pinning the Yahoo tab but the glitch still happens. I'm not using private mode.

Asked by vivivi 3 weeks ago

Intel Graphics driver stops responding

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics … (read more)

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics driver stops working, which causes Firefox to hang on a white screen. The windows warning is something close to "Intel graphics driver stopped responding and has recovered". The only way I can start Firefox is in troubleshoot mode. I tried disabling hardware acceleration, which solves the problem but I'd like to keep using the GPU so it's not really a good solution. So I forced Firefox to use the NVIDIA GPU (gtx 960m) on the NVIDIA control panel. This worked, Firefox starts and works as normal again but within just a few hours has already caused the NVIDIA GPU drivers to stop responding once, prompting Firefox to stop responding too and hang on a white screen. Restarting Firefox fixed the problem. This might have been a fluke but I'd like to keep using the Intel integrated GPU, if possible.

I'm using Windows 8.1 and my laptop has an i7-4720HQ (Intel HD Graphics 4600) and a GTX 960m. I'm using the latest version of Firefox 106.0.2

Any idea what might be causing the problem? I haven't had any trouble with either GPU on any other occasion

Asked by walkingthyroid 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

  • Solved

Firefox keeps crashing when it opens.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan … (read more)

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

Asked by chris502 1 month ago

Answered by TyDraniu 1 month ago

Firefox Private Browsing

I recently added the Firefox Private Browsing feature and I believe I made a mistake. Since then my computer often slows to a crawl and I have to restart it to get it to … (read more)

I recently added the Firefox Private Browsing feature and I believe I made a mistake. Since then my computer often slows to a crawl and I have to restart it to get it to function normally. I wish to delete the Firefox Private Browsing feature to end any burden it may be on my computer. I do mean delete and not disable.

How can I remove the Firefox Private Browsing feature?

Sincerely,

Michael Brandt [email removed from public]

Asked by michaelbrandt362 1 month ago

Last reply by michaelbrandt362 1 month ago

Lost frames on YouTube video.

After I upgrade Firefox to Version 105, it seems had problem with play video on YouTube as huge lost of frames, and still happened in Version 105.0.2. Attachment 1 is to … (read more)

After I upgrade Firefox to Version 105, it seems had problem with play video on YouTube as huge lost of frames, and still happened in Version 105.0.2. Attachment 1 is to play video with Firefox and attachment 2 is with Safari. And the battery usage with Firefox when play video is about 3 times faster than usual.

I use latest version of macOS Monterey with Intel CPU. If anyone could help me find the problem, I will be appreciated.

Asked by Orange 1 month ago

Firefox stalling, unresponsive, then won't launch

Hi, This problem has been happening more over the last 6-8 months, and to the best of my knowledge nothing has significantly changed with the OS or settings that would be… (read more)

Hi, This problem has been happening more over the last 6-8 months, and to the best of my knowledge nothing has significantly changed with the OS or settings that would be in conflict. What typically happens is I will have a new page not load and just spin as if it's trying to load and it won't, or I will have links on sites not load correctly, and getting errors in that vein like.

I'll quit Firefox and relaunch it and I get the error you see in the attached screenshot. I'll have to download the most current version, reinstall, and then it launches and functions perfectly. Until it doesn't, and from what I've noticed, there really isn't a pattern I can see as to why and when it happens. I'm currently on a MacBook Pro using OS 11.2.3 (Big Sur). There is another Mac in the office, I believe on OS Montery (not sure what exact version) both on the Apple M1 Chip, and it happens to that user too and the same fix is the only way to get it back to functioning.

So far, I haven't had anyone on Windows let me know of any similar situation happening and I'm at a loss as to what could be causing the issue. Thanks, Heath

Asked by eisberg.h 1 month ago

  • Solved

Error message "You need to enable JavaScript to run this app." continues

Hi all I'm a happy user of FF but have started to see issues with JavaScript (error message: You need to enable JavaScript to run this app.). I do the about:config correc… (read more)

Hi all

I'm a happy user of FF but have started to see issues with JavaScript (error message: You need to enable JavaScript to run this app.). I do the about:config correction and it sometimes works, but now the error is spreading to involve other pages - a page worked yesterday doesn't work today.

Is it just me?

//Allan, Sweden

Asked by Allan Andersen 2 months ago

Answered by Paul 2 months ago

The Connection was reset error- Nothing works on Firefox, other browsers work fine

Getting various error messages. Made no changes to firefox this morning. Was working fine, closed browser after doing some work, came back, firefox doesn't work. Error … (read more)

Getting various error messages. Made no changes to firefox this morning. Was working fine, closed browser after doing some work, came back, firefox doesn't work.

Error messages: 1. When opening a new page or tab- The connection was reset. The connection to the server was reset while the page was loadng.

2. Going to a saved bookmark on my toolbar (bookmarks still show) when clicking on a bookmark - Secure Connection Failed. An error occurred during a connection to twitter.com PR_CONNECT_RESET_ERROR

Asked by erick4 2 months ago

Videos Not Working`

No video players work with Firefox but they work fine in Chrome I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, rei… (read more)

No video players work with Firefox but they work fine in Chrome

I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, reinstalled/reset firefox, restarted my computer, updated my GPU drivers, changed every setting such as autoplay, hardware acceleration etc., disabled all enhancements, and more.

Nothing fixes this. I get error codes on every site i try, twitch, streamable, etc. None play videos.

Asked by boe44178 3 months ago

Last reply by James 3 months ago

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM SETTING(125%)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my page… (read more)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my pages normally. This display enlargement started immediately after the Mozilla browser update of 103.0 64bit!!

Asked by WPENNEWELL 4 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Yahoo mail on laptop

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments… (read more)

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

Asked by medieval_lady1 4 months ago

Last reply by jonzn4SUSE 4 months ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by ken177 3 weeks ago

Firefox slow

For the past few weeks Firefox has become VERY slow, refuses to load many web pages, displays security messages and is generally unusable. I have tried solutions from the… (read more)

For the past few weeks Firefox has become VERY slow, refuses to load many web pages, displays security messages and is generally unusable. I have tried solutions from the troubleshooting page, reset Firefox, checked time and date but nothing makes any difference. Other browsers work as normal. Any suggestions please?

Asked by david.harvey425 5 months ago

Last reply by jonzn4SUSE 5 months ago