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Lost my Firefox bookmarks when Microsoft Support deleted my apps

I had hundreds of bookmarks. One week ago Microsoft Tech was on my computer and when finished had deleted apps including Firefox. When this happened my bookmarks (website… (read more)

I had hundreds of bookmarks. One week ago Microsoft Tech was on my computer and when finished had deleted apps including Firefox. When this happened my bookmarks (website pages) disappeared. These were specific pages I needed to save for the book I am writing. Is there a way to recover them? I tried the fix that is listed on the site, but it isn't applicable. I exclusively use Firefox and Duck Duck Go. Help!! Help!!

Asked by JKD 1 year ago

Last reply by JKD 1 year ago

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Print Preview freezing/crashing tab with column layout

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avo… (read more)

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avoid breaking these items over the page barrier. (In fact, there are two grids on the page, one after the other). The website looks and works fine on screen, and both screen and print work great on Chromium browsers. But on Firefox, using ctrl+P or developer tools' print view causes the page to hang and the tab to ultimately crash.

I know it has something to do with handling the grid layout CSS as the print preview worked fine until I made the change from a traditional row-grid to a column-grid.

The site creates a variable amount of content based on user options at the top of the page. If the content generated is quite small (avoiding a page break?), the print preview works fine. In the link below, I've included some GET variables to guarantee a long amount of content to reliably reproduce the issue.

The site in question.

Asked by jb44 1 year ago

Answered by EGV 1 year ago

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Compact mode: bookmark spacing/padding in Firefox 112.0 on Windows 10 - (since version 89?)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I nav… (read more)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I navigate bookmarks on the bookmark bar.

I believe this was a change instituted around version 89 (in a nutshell, I could see more - twice as many? - bookmarks listed within a bookmark folder with version 88/before. The vertical whitespace between bookmarks within a folder is excessive and makes it much more necessary to scroll within a (long) list of bookmarks in a folder when looking for one.

There was a procedure posted in the discussion below on how to set and enable "compact density".

Bookmark Padding in New Firefox Versions 2 https://support.mozilla.org/en-US/questions/1369996

The procedure below was attempted - browser.compactmode.show enabled, browser restarted, however, I cannot fin "Customize Toolbar" and "compact".

"go to - about:config search - "browser.compactmode.show" - change to TRUE , then close that window go to - Customize Toolbar at the bottom of that page, there a box called Density. Click that, you'll see "compact (not supported)" Apparently, it IS supported because I chose that. (it looked like it ignored my choice) After I closed Customize Toolbar, the bookmarks were compact spaced again. Exactly how I need them."

Is this fixable/solvable?

Asked by wb0gaz 1 year ago

Answered by cor-el 1 year ago

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Firefox using FIDO2 Security Keys

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communi… (read more)

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communicate with the USB port, as it doesn't make any difference whether the USB Security Key is plugged in or not, the error returned is always the same and the Security Key does not light up.

I believe Firefox's WebAuth code must be fine, as it works on Windows, which is why I think it's some kind of permissions problem. Chrome works perfectly with the Security Keys on my computer.

I've used a number of sites (I've listed a couple below) where you can test your Security Key with Firefox on KDE Neon and the error is always "UnknownError: The operation failed for an unknown transient reason":

https://www.token2.com/tools/fido2-test/ https://demo.yubico.com/webauthn-technical/registration

I cannot log into Bugzilla with GitHub as my GitHub login uses a Security Key as the second factor.

Asked by dave353 1 year ago

Answered by cor-el 1 year ago

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"This page is slowing down Fire Fox. To speed up your browser, stoip this page"

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page… (read more)

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page". When I go into Safe Mode, I can get to those sites. How can I get rid of this message/problem? Fire Fox has current update as does my Mac.

Asked by blablabla0216 1 year ago

Last reply by thomasrose17 11 months ago

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The Ping Website Pull downs don't work

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blo… (read more)

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blocked. I am unable to use clubs, bags pld putters pull downs. I am using custom setting cookies, tracking, cryptominers, fingerprinters. It must be a setting and I am unable to solve my problem. If I use Brave browser my pull downs for the clubs etc works fine. I am also using the duck duck go extension in my firefox 112.0.1. Do you have any ideas? Thank you

Asked by hack2er 1 year ago

Last reply by zeroknight 11 months ago

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pages won't load "Not Secure"

How about you let ME decide if I wish to continue to a site. I have several bookmarked sites that I know are secure, yet because the http address is odd? firefox won't l… (read more)

How about you let ME decide if I wish to continue to a site. I have several bookmarked sites that I know are secure, yet because the http address is odd? firefox won't load the pages, where as Internet exploder will access them.

Asked by Steve 1 year ago

Last reply by jscher2000 - Support Volunteer 11 months ago

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How to permanently disable update notifications in Firefox

I have automatic updates turned off in Firefox, however, the browser will periodically pop up a window in the top right corner, upon firefox startup, asking me if I wish … (read more)

I have automatic updates turned off in Firefox, however, the browser will periodically pop up a window in the top right corner, upon firefox startup, asking me if I wish to update.

How can I permanently stop this window from appearing?

This pop-up window is a problem because the situation is occurring on the PC of my mother, who is elderly. If she accidentally closes the pop-up in the wrong way, by clicking on the "update" option, the next time Firefox starts it will attempt to update and open a new Windows security window asking for an administrator password, which she doesn't have. This leads to confusion and she is then unable to operate the PC, which can be a health and safety risk.

tl;dr : Please add an option for permanently disabling this update notification pop-up window because it is a safety risk.

Asked by markb77 11 months ago

Last reply by cor-el 11 months ago

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Change Firefox profile Language

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settin… (read more)

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Asked by Gurpreet 1 year ago

Last reply by cor-el 1 year ago

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I added extensions that don't appear on any toolbar or in the "Customize" option - how do I get them onto the screen?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown b… (read more)

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

Asked by Blue Sun 1 year ago

Answered by cor-el 1 year ago

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After update to 112 firefox starts with ugly blank white dummy UI before loading

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It … (read more)

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Asked by Piterk 1 year ago

Answered by Piterk 1 year ago

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Firefox not loading Instagram

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot att… (read more)

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Asked by FireFoxFan1 1 year ago

Last reply by DjFunkyDog 1 year ago

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Hotmail not loading

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says: Something wen… (read more)

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says:

Something went wrong. Please try the recommended actions below. Refresh the application. (in a button)

I've followed its advice, to no effect. I've re-booted and turned everything off overnight (twice) but it's still not working. This only happens on Mozilla Firefox, my preferred browser. I have done nothing to alter any settings or opened, or even received, any dubious emails. All the other saved sites and randomly visited ones are functioning as normal.

Any idea why this suddenly started happening? is it a Firefox issue or a Hotmail problem?

Mark (Scotland, G.B.)

Asked by markwillmill 1 year ago

Last reply by sunnywarm76 1 year ago

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Firefox Privacy Settings

Hello everyone! I am new here, and this is my first question. So, please help me out and leave an answer for me. I would really appreciate it if you did so. I was at the… (read more)

Hello everyone! I am new here, and this is my first question. So, please help me out and leave an answer for me. I would really appreciate it if you did so.

I was at the Firefox settings, and on the location permission settings, there was a web address requested my location and it started with "moz-extension://." I can easily guess that it is from the Mozilla Extension, but I was curious and wanted to know what it was and where it came from exactly. But I wasn’t allowed to copy and paste. Therefore, I am asking you guys. I have only been using the Firefox browser for a few days, so my knowledge about it is like a blank sheet of paper, and you guys are welcome to write anything and everything on it, and I will learn from it. So, please come and give me a helping hand. Thank you.

For your references I have attached the web address in question. I think I have to either allow or not allow permission rather quickly. Thank you.

Asked by jaero171 1 year ago

Last reply by zeroknight 1 year ago