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Internet Download Manager (IDM)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no… (read more)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Asked by lps5005 4 months ago

Last reply by markwarner22 4 months ago

Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 1 week ago

Last reply by maxglitz 5 hours ago

Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 1 month ago

Last reply by krupkaa2 1 month ago

Picture in Picture for app suddenly stopped working

Only hours after my previous use of the picture in picture function to watch YouTube via the mobile site on the app browser, the function suddenly stopped working. It w… (read more)

Only hours after my previous use of the picture in picture function to watch YouTube via the mobile site on the app browser, the function suddenly stopped working.

It would play the videos when I was in other tabs, and with the app itself closed. However, as soon as I opened it as a picture in picture window, the video paused and refused to restart playing.

This far, I have:

  • cleared the cache
  • force quit the app and restarted
  • double checked that picture in picture was enabled (it was)
  • made sure the app is up to date (it is) and compatible with my phone (it is)
  • made sure the Video Background Play Fit was still enabled and up to date (it is)

None of these issues has resolved the issue. As the issue is specific to the play to play function, and is not effected by closing the browser or switching tabs, I believe it is an issue with the function, not the site.

Asked by Sabra Schirm 2 days ago

Last reply by Samara Nix 42 2 days ago

How to create a shortcut/tile to add to Home page

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. On… (read more)

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. One of the sites I had pinned to the Home page has changed. I can remove the old link (tile), but how do I add the new link as a tile? The help articles no longer provide any information about how to do this. Just "pinning' the page adds it to the toolbar, where I don't want it, but does not add it to the Home page. Do I have to just close and open that site a bunch of times in order to get it to appear???? There should be a more sensible way.

Asked by goodyarn 4 months ago

Last reply by cor-el 4 months ago

obtenir ls informations en français

Bonjour J'utilise Firefox et Thunderbird depuis plusieurs années et je contribue modestement au financement de vos activités. j'ai sélectionné la langue française mais t… (read more)

Bonjour J'utilise Firefox et Thunderbird depuis plusieurs années et je contribue modestement au financement de vos activités.

j'ai sélectionné la langue française mais toutes vos explications sont en anglais...? C'est dommage je ne peux profiter de vos nouveaux développements.

Merci de me dire comment accéder aux infos en Français. Continuez à développer des logiciels qui ne proviennent pas de Google...

Asked by TETU 3 months ago

Last reply by TETU 3 months ago

DuckDuckGo searches not working

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches… (read more)

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

Asked by alj5 1 week ago

Last reply by James 6 days ago

Websites not loading correct, links do nothing when clicked

Websites not loading correct, links do nothing when clicked on. the pictures included are Firefox with broken links and webpage (https://www.mbusa.com/en/home) and two of… (read more)

Websites not loading correct, links do nothing when clicked on. the pictures included are Firefox with broken links and webpage (https://www.mbusa.com/en/home) and two of edge with correctly functioning page and drop down link.

I have tried clearing cache, refreshing Firefox and reinstalling Firefox not sure why this just started happening today, but this also occurs on other websites as well; Marriott will let me right click and open in new tab but not let me click on the link. The Mercedes-Benz (photos) will not even let me open in new tab. any suggestions would be most grateful, tyia

Asked by philskra1011 1 week ago

Language

Bonjour, I can't no more change the language in my settings. I have allways thie message : « Firefox can’t update your languages right now. Check that you are conne… (read more)

Bonjour,

I can't no more change the language in my settings. I have allways thie message : « Firefox can’t update your languages right now. Check that you are connected to the internet or try again. » Why ? Thank you. Best's

Gérard

Asked by bouquet.gerard 1 day ago

Last reply by bouquet.gerard 22 hours ago

Messed up context menu?

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save i… (read more)

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save image as" function

Asked by lainesheldonhoule 1 month ago

Last reply by TyDraniu 1 month ago

Access denied on a web-site...

I'm get an Access Denied for a web-site I have frequently accessed. Only Firefox on my laptop has this issue. Edge and Chrome are able to access the web site. Firefox giv… (read more)

I'm get an Access Denied for a web-site I have frequently accessed. Only Firefox on my laptop has this issue. Edge and Chrome are able to access the web site. Firefox gives me the following error:

You don't have permission to access "http://www.nfm.com/" on this server.

Reference #18.2551db17.1742794951.7a007681

https://errors.edgesuite.net/18.2551db17.1742794951.7a007681

=========================================

I have cleared my cache and data and cookies and nothing works. Able to access it from my phone's firefox browser.

Asked by kurtcampbell 4 days ago

Last reply by ronaldbellah 2 days ago

  • Solved

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 5 months ago

Answered by Paul 5 months ago