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  • Archived

My Firefox 72.0.2 doesn't save history at all

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everythi… (read more)

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everything. I even created a new profile.... no good. Uninstalled and re-installed.... no good. Places integrity checker says the database is sane. I checked my system care software and disabled any privacy sweeps months ago. My older (a few years back) firefox used to save everything....

Asked by musicweb1 1 year ago

Last reply by jscher2000 1 year ago

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  • Archived

deleted all my tabs and bookmarks

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I like… (read more)

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I liked and worked perfectly and when I installed I now have none of my tabs and bookmarks. My pc is nearly unusable and I am now out of business until I can get them back if I can. It will be months to try to get back to where I was and will never get all of what I had. Is there any way to fix this? I need help immediately.

Asked by helpful55 7 months ago

Answered by gsfc12 7 months ago

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lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (read more)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Asked by pantelisgeorgiou 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

My passwords are all gone and now I can't save any new ones either?

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is… (read more)

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is still there and I can open it in Notepad but everything is encrypted!!! Also, it says I don’t have a Master Password anymore, but I never cleared it! And when I go to change it I get a “unable to change” error!!! I also can’t save any new logins, no logins can be saved now!! I’ve searched google for hours and tried everything but nothing works!! And no, I don’t have the “logins.json.corrupted” file everyone mentions on other threads for this issue, my file is still logins.json!

Please help me!!!!!!

Asked by !~* B a B y D o LL *~! 1 year ago

Answered by !~* B a B y D o LL *~! 1 year ago

  • Archived

Clearing cache also clears all logins!

Hi All, Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Ca… (read more)

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ

Asked by RASelkirk 1 year ago

Last reply by RASelkirk 1 year ago

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Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (read more)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Asked by gulfbeach47 1 year ago

Answered by gulfbeach47 1 year ago

  • Archived

Firefox Sync just updated my bookmarks to how they were in 2016

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off t… (read more)

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

  1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
  2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

Asked by sparrowtwo 6 months ago

Last reply by sparrowtwo 5 months ago

  • Solved

Lost all my Google account passwords from stored passwords on firefox

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google accoun… (read more)

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help.

Asked by vvons 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Archived

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (read more)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 1 year ago

Last reply by dravafox 1 year ago

  • Archived

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (read more)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Asked by ginchinchili 1 year ago

Last reply by ginchinchili 1 year ago

  • Archived

THE NEW FIREFOX UPDATES HAVE QUIT REMEMBERING MY LOGIN INFORMATION

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when… (read more)

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when I view logins in the settings mode, they are all listed there with the correct passwords. I am not technical and would sincerely appreciate a tutorial of some kind as to how to correct this egregious oversite on behalf of the Mozilla team.

Asked by c13563 6 months ago

Last reply by FredMcD 3 months ago

  • Archived

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 8 months ago

Last reply by cor-el 7 months ago

  • Solved

jsonlz4 file did not import bookmarks when I chose the restore/choose file option

I needed to have Windows 10 wiped and reinstalled from my laptop, and the guy who did it cloned my files to save everything. I saw instructions on another post on how to … (read more)

I needed to have Windows 10 wiped and reinstalled from my laptop, and the guy who did it cloned my files to save everything. I saw instructions on another post on how to find the bookmarks file under Profile, but it didn't do anything after confirming that it would wipe out all current bookmarks. What am I doing wrong?

Asked by jayhutchison 5 months ago

Answered by jayhutchison 4 months ago

  • Solved
  • Archived

My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (read more)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Asked by dddcod5 2 years ago

Answered by dddcod5 1 year ago

  • Archived

Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (read more)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Asked by steenwinther 1 year ago

Last reply by steen.winther 1 year ago

  • Archived

Prevent Updating Again And Again And Again......

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this i… (read more)

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this in options but this doesn't prevent automatic updates: a known issue. I have tried all manner of about: config settings registry edits etc. but I still cannot prevent Firefox from updating. As Firefox apparently cannot update without removing all my settings addins etc. it becomes more and more like I am having to hold its hand each and every time. Gone are the days when software worked for you, now you have to sist back and continually waste time restoring settings and addins: but only if Firefox decides they remain of use, whether I want them or not. I then have to either start from scratch by manually reinstalling them, or find another as Firefox no longer lists them. I find this "we know better than you " attitude is unnacceptable. Does anyone else share my thoughts that software should do what the end user wants it to and not what the provider wants?

Asked by Les 1 year ago

Last reply by Les 11 months ago

I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (read more)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Asked by Quasar3.1415 4 months ago

Last reply by cor-el 4 months ago

  • Archived

I randomly lose bookmarks. I save them to a subfolder and check that they are in fact there. a few days later, gone. Yes, I tried restoring and checked history.

The backup is a week old. The history is incomplete. BUT it was there yesterday. It's happened before, and doesn't seem related to updates. Any thoughts?

Asked by Damit 1 year ago

Last reply by Damit 1 year ago

  • Archived

PASSWORDS AND LOGINS NOT SAVING FROM DAY TO DAY

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be.… (read more)

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be. I have also cleared my cookies and browsing history but it makes no difference, when I log in the following day none have been saved. Please help - I am at my wits end.

Asked by jill.sumbler 7 months ago

Last reply by jill.sumbler 7 months ago