Firefox Support Forum

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

I am working on a new computer with Kubuntu and have FF installed via .deb.

On my previous computer, I could drag files from the downloads dropdown (eg download a file and then drag it into gmail as an attachment).

Now this is not possible. Instead, I need to go to the downloads folder in order to drag and drop a file. An extra step and rather annoying.

The problem is persists in Safe Mode.

Is there any way to get the old functionality back?

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of virtual memory problems. Changing win10 advanced system settings from performance for programs to background services seems to have restored Firefox performance in my case, see: 10 advanced system settings win10 advanced system settings performance programs vs background services Is there an about:config option that would allow one to achieve the same "programs" limiting option as before? This laptop has 16 gig of memory and I used to successfully have even better Firefox performance with windows virtual memory turned off, but eventually I would get crashes. I can understand why Firefox was modified in a way to better localize the source of crashes, but in my case it has degraded performance. Thanks Mozilla for a great product I have valued for years!!!!

Hello Community,

I have always found the "Save Image As..." menu command when right-clicking with the mouse in order to save an image. Recently the website where I download these images from has implemented an automatic zoom feature that changed this standard menu (now appearing with commands such as "Save Page As...", "Save Page to Pocket", "Select All", etc...). I cannot access any command that directly relates to the underlying image and so I am not able to save it. The website developers assured me that with their own browser (not Firefox, I presume) the "Save Image As..." option is still available, suggesting me to install a different one. I believe the reason of this change in behaviour is because the mouse does not find a direct link to the image any more (as if there was a layer in between running a script to enlarge the image).

My question: is there any other way to access the menu option I need? Why should other browsers be able to "see through" the image and have the standard menu?

Thank you for any suggestion.

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so. Why can't the cursor just be in the Google search field?

I could search in the address field, but I'd have to highlight/delete the address. So it's easier to just click in the Google search field. But I rather just have the cursor be in the search field automatically. Is there a way to get that done? Or is that asking too much?

Hello,

This is a weird issue that's been plaguing me for years. Only recently have I spotted the common factor.

On two Windows 10 computers, sometimes when I copy/paste a link in Firefox, my keyboard input language switches from Canadian Multilingual Standard to US English. On my desktop, I don't even have US English installed as an input method, yet it still switches to it. I've even made registry changes to specifically remove it, to no avail. Disabling the option to switch languages via keyboard shortcut also makes no difference.

This seems to happen completely randomly. I'll ctrl+c/ctrl+v a link and the language will change. Putting it back to CMD and ctrl+c/ctrl+v again and it won't change. The change only happens when I copy/paste a link from Firefox. Maybe one out of every 15-20 times on the large scale, but sometimes it will happen twice in a row, or not at all for a week.

Does anyone have any insight on this issue, or how I can fix it permanently? It's such a weird issue and it's infrequent enough, but every time it happens it feels like tripping in a full sprint. Very unpleasant.

Currently running 113.0.1 (64-bit), but again, this has been plaguing me for years. I first thought it was a Windows install issue, but it's happening on two different systems. Thanks in advance

Im experiencing the same issue issue as in this Archived Question: https://support.mozilla.org/en-US/questions/1349572

When I try to print specifically in black and white, Firefox starts the printing and send the pages to the printer for printing. But this process does not get beyond 2 pages. After 30-60 seconds of loading, the 2 pages print and firefox just shows a generic error "That an error has occurred".

My testing: - Remove and re-add printer -> Same issue - Try in Acrobat -> Same issue - Try in Chrome -> No issue - Try with other Printer -> Works when not B/W, same issue with B/W - Try with same printer not B/W -> Works - Reset printer settings manually -> Same issue - Tried to delete Firefox Caches/Cookies etc. -> Same issue - Reset Firefox Print settings -> Same issue - Firefox already up to date - Printed to Microsoft Print to PDF, then Printed that -> Works - Opened the file in Word: > Noticed that there are black pages when looking at the print preview > Noticed in Adobe Acrobat, that some pages are wider and some slimmer. > After more testing: The printer prints the first page and the 1st page after a wider page, then stops. > So if the 1st Page is a wider page -> Prints 2 pages > If the 1st page is slimmer -> Only prints the first page. (Filetype is already PDF/A)

Currently the workaround is to set Acrobat as default option when opening Acrobat and this should solve the issue. But this seems like some form of bug when Firefox has different PDF Formats/Page width/? (not sure what is is either).

Id like to avoid downloading an extension, so do any of you know of a better solution?

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Hello,

I recently tried to renew a subscription to continue getting alerts for the ISS flyover times. I entered the info to renew, and was told a code was emailed to my address. After 8 attempts over 2 days to receive the code (which was never sent or in my spam folder), I used Chrome to fill out the form, and immediately received the code.

To log on here to ask this question I used Firefox (and I have Thunderbird for my email) and repeated tries got me no verification code. Switched to Chrome and instantly got the verification email.

Just trying to figure out what is preventing me from receiving authentication codes after typing in legit requests with Firefox.

I am using Win7 (x64) with the latest updates of Firefox and Thunderbird. Any help would be appreciated. Thanks!

Hi, By accident I changed a setting somewhare and now I can't share screen when using Google meets. I use a MacBook Air M2 2022 and run version Ventura 13.4 and Firefox version 113.0.2. I have googled the problem and had help from Apple support so I have already; - checked settings in my Mac - checked settings in Google Meet - deleted cash memory in Firefox - rebooting my computor - run Google Meet in Safari and screen sharing works

I don't dare to reinstall Firefox because then I will lose lots of data. What have I not done that this community could help me understand.

Thanks in advance.

Best, Fredrik

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i enter to use its always the same. This happen a few days ago and have been troubleshooting my self since. now i need your own help. I have reinstalled it, reset settings, taking it off and on the firewall. Removed all plugins for it. and always come to same conclution. I got the latets installer from the wepside, to make sure its up to the newest version.

Before this issue, it ran fine, no issues what so ever. and one day i needed it was stuck on this problem.

I am useing it on a laptop. atm returned to chrome for help.

picture shows the issuse not able to load, no matter the wepside.

I used to use Firefox about 19 years or more The last two years..... FireFox was enable the auto-translate of Youtube videos in Arabic language automatically ........ Then it stopped working since four months

I thought that the "Improve Youtube extension" was the reason. I contacted the developer and said:

Its misunderstanding of the feature :( afaik as is today Improve Youtube will use the subtitle language to switch on CC if its provided in this language by video author, it doesnt switch auto-translate. Ill look into making it enable auto-translate if requested CC is missing.

Today I noticed that all videos have Arabic CC ..... Mmm, the feature has returned to work again! without any interference from me In order... to make sure the reason...... I disable all my FireFox extensions, and it is surprising that the automatic translation is still working and I recorded a video to see for yourself how to work directly once you enter the video

https://drive.google.com/file/d/1NzHPZDUlQFzEExPCqHuWXC6xXb0bOR6B/view?usp=sharing

In your opinion, what is the explanation for that?

I know that YouTube has options for displaying / enable auto-translate always ... but it is only for the English language .... I am talking about the translation of the Arabic language in all videos Sooooo A feature from YouTube itself or what? And if it was, why did it stop in the past four months, and now it has returned to work?

This problem is getting worse all the time. Seems like each upgrade it gets worse. I shut down FF expecting it to restore all the tabs when restarting. But... Gone. Currently Mac OS 13.3.1 (22E261) FF Version: 113.0.1 (64-bit)

I've been searching for a way to hide the tab bar and reclaim that space. Some sources on the web set to change some settings in about:config and edit userChrome.css, but this did not work. This question links to an add-on to do it, but the link is broken:

https://support.mozilla.org/en-US/questions/1331617

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

Is there any way to turn off the button "Open video in a new tab" that appears when you hover on an Instagram video? This button is blocking a button from an extension that I want to use.