How can I get an unlock code, Mozilla has locked my account?

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why wou… (read more)

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Open 1 11 98

Firefox just updated to version 153 and now crashes regularly - Windows 10 OS

My PC was just updated to Firefox 153 and since the app seems to freeze regularly - particularly when accessing (older) silly games such as Bubble Pet Saga - a simplistic… (read more)

My PC was just updated to Firefox 153 and since the app seems to freeze regularly - particularly when accessing (older) silly games such as Bubble Pet Saga - a simplistic CBC game. https://www.cbc.ca/kids/games/play/bubble-pet-saga

I run Windows 10 on an older HP

Thanks Jim

Open 1 3

unable to load X.com. Shows Firefox Enhanced Tracking as "stirct". in FireFox settings, it show i'm at "standard, not Strict"

unable to load X.com. Shows Firefox Enhanced Tracking as "strict". in FireFox settings, it show i'm at "standard, not Strict". Have refreshed tabs as instructed. No chang… (read more)

unable to load X.com. Shows Firefox Enhanced Tracking as "strict". in FireFox settings, it show i'm at "standard, not Strict". Have refreshed tabs as instructed. No change. Still cant load X.com.

Open 1 3 10

Unable to load Facebook

I am unable to load my Facebook . have Googled the problem but am anable to perform most of their advice. I am running W11 and have emptied the cache but this didn't fix … (read more)

I am unable to load my Facebook . have Googled the problem but am anable to perform most of their advice. I am running W11 and have emptied the cache but this didn't fix the problem. Please help !!

Open 5 2 49

There is one site I can't get to.

There is a site I visit regularly that will not connect. I get an error 429 code. This doesn't happen with any other site I've used recently, and I can access the site … (read more)

There is a site I visit regularly that will not connect. I get an error 429 code. This doesn't happen with any other site I've used recently, and I can access the site with my iPad. I've tried clearing cookies and restarting the computer, but still can't get to this site. Any ideas?

Open 4 2 50

Bookmarks gone after update.

Hello Mozilla Team, I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's u… (read more)

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

Open 3 2 10

Why does Firefox automatically update when I have selected for that NOT to happen?

I have Firefox set to NOT update unless I tell it to. However, it still updates on its own without asking me if it should. So every time Firefox updates, I have to close … (read more)

I have Firefox set to NOT update unless I tell it to. However, it still updates on its own without asking me if it should. So every time Firefox updates, I have to close the app and log back in to everything that I was using. Since, I use browser based software for work and need to open and close tabs pretty much all day. Thus, the ability to NOT update is actually fairly crucial to getting my work done.

Open 3 2 50

How do I turn off ad blocking for a website request?

How do I answer this request? I cannot find any "ad blocking". Your browser prevents the display of ads, ads help to run and improve this site. We show only one ad per pa… (read more)

How do I answer this request? I cannot find any "ad blocking".

Your browser prevents the display of ads, ads help to run and improve this site. We show only one ad per page. Please turn off ad blocking, thank you.

Open 1 2 40