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no trace of logins.json on update

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've… (read more)

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've found the advice about copying key4.db & logins.json from the Old Firefox data folder that has appeared on my desktop. The problem is I can see key4.db but there is no trace of logins.json. I have show hidden files enabled. Have tried searching the folder and still got no trace. NB there was also no logins.json in new profile folder until I created an account for this support posting, although I realise it may not create until a log on is saved.

The issue is the missing passwords are computer generated and only saved in my firefox browser, and there were definitely some saved with usernames etc.

I noticed a comment that logons.json is a text document. I only have 4 of those - AlternateServices, pkcs11, SecurityPreloadState & SiteSecurityService State. I assume none of these could be logins under a different name?

Asked by krffji 5 days ago

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I've lost on my passwords!

I have my firefox account on 2 computers. In one of the two, I've suddenly lost all my saved passwords. I noticed that after a firefox update, there's an extra installati… (read more)

I have my firefox account on 2 computers. In one of the two, I've suddenly lost all my saved passwords. I noticed that after a firefox update, there's an extra installation folder (now at C:\Program Files(x86) and the "old" installation was at C:\Program Files. How do I copy the saved passwords file from one folder to another? By the way, all my saved passwords are shown perfectly on the other computer... is there a way to migrate them?

Thanks

(Windows 10, Firefox 63.0)

Asked by talxcore 2 years ago

Answered by FredMcD 2 years ago

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FIREFOX UPDATED AND NOW ALL MY SAVED PASSWORDS HAVE DISAPPEARED. I CANT GET IN FACEBOOK BECAUSE EVERY TIME I LOG OUT THEY SAY I HAVE THE WRONG PASSWORD SO I NEE

Firefox updated and lost all my saved passwords. I can not access my Facebook because Facebook is screwed up every time I log out of FB. and log back in Fb. tells me wron… (read more)

Firefox updated and lost all my saved passwords. I can not access my Facebook because Facebook is screwed up every time I log out of FB. and log back in Fb. tells me wrong password for 2 years it has been this way. I need my saved passwords because Firefox used to log me in Facebook every time i went there but after the update that is gone as well ????? I know nothing about computers and was lucky enough to only waste 2 hours trying to figure out how to do this ???? I have no freaking idea how I will ever get an answer to get help so I hope everyone enjoyed reading this amusing problem!!! Fuck computers and computer life I should have filed a law suit against Texas A&M for forcing me to use these demonic pieces of excrement!!!

Asked by kylejennings 2 years ago

Last reply by FredMcD 2 years ago

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ff updated automatically to 63.0.3, all passwords are gone,

Hello, last time I used FF has to be years ago (using Chrome atm). Since I needed a specific password that hasn't been stored in Chrome, I started FF. I saw that some upd… (read more)

Hello,

last time I used FF has to be years ago (using Chrome atm). Since I needed a specific password that hasn't been stored in Chrome, I started FF. I saw that some updates where automatically downloaded and installed, couldn't use FF in the meantime. After everything was finished, I restarted FF, opened the pw manager and there was..nothing. All my pws were gone. I did use a master password.

When checking my profile folder (C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\xa8859ne.default-1489772138976) there was no logins.json but logins.json.corrupt, with 198KB. When I opened this file using the notepad everything was blank.

I searched the web and tried different proposed solutions, like this one (https://support.mozilla.org/de/questions/1222750): >>>>>>>>>> Essentially this is it, although my login.json files had .corrupt on the end like login.json.corrupt ...

You can force Firefox to re-import your old passwords. Here's how: 1. In the location bar, type "about:config" (without the quotes) and press <Enter>. 2. Click [I'll be careful, I Promise!] 3. Search for the preference: signon.importedFromSqlite 4. Right click on signon.importedFromSqlite, and select "Reset". 5. Go to Help-->Troubleshooting_Information, then click on [Open Folder]. That will open Windows Explorer in your Firefox profile. 6. Close Firefox 7. In your profile folder, delete the file "logins.json".

The next time you start Firefox, it should re-import your passwords from your old passwords file. <<<<<<<<<<

Didn't work. I tried using a program called "Firefox Password Recovery" (https://www.top-password.com/blog/how-to-recover-firefox-saved-passwords-from-logins-json/) - didn't work.

I also tried opening the logins.json.corrupt file in Scratchpad & hit the "pretty print" button (https://support.mozilla.org/en-US/questions/1085322); what I got is this: >>>>>>>>>> /* Exception: Error while performing task "pretty-print": Error: Unexpected character ' <<<<<<<<<<

I also tried renaming logins.json.corrupt to login.json - didn't work.

I used to have a key3.db and a key4.db file. After logging into a site using FF and saving the password the key3.db file was gone and a login.json file (containing said information) has been created.

Still, I can't extract the passwords stored in logins.json.corrupt.

Any help would be greatly appreciated! Regards

Asked by sangok 2 years ago

Last reply by FredMcD 2 years ago

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Firefox wipes saved passwords...AGAIN!

Getting fed up Firefox randomly doing this (others have had this happen too) - for no obvious reason the saved logins and passwords section in Options is completely wiped… (read more)

Getting fed up Firefox randomly doing this (others have had this happen too) - for no obvious reason the saved logins and passwords section in Options is completely wiped. I love Firefox but this problem is making me want to move to another browser sadly. Bank log-ins, etc all gone...AGAIN.

Asked by andrewhodgson 2 years ago

Last reply by andrewhodgson 2 years ago

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All passwords are gone

After a recent update all of my passwords are gone (as well as history, bookmarks, etc) One post says to replace the key3.db and logins.json files to restore them. Howeve… (read more)

After a recent update all of my passwords are gone (as well as history, bookmarks, etc)

One post says to replace the key3.db and logins.json files to restore them. However, the current folder does not contain a key3.db file. Only a key4.db file.

Asked by Skiddingme 2 years ago

Last reply by cor-el 2 years ago

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How its possible that I lost all saved passwords in website?

Hello. Today I noted that all my passwords saved in Mozilla disappeared. I didn`t clear any information from Browser using "clear history". No one use my laptop. How it's… (read more)

Hello.

Today I noted that all my passwords saved in Mozilla disappeared. I didn`t clear any information from Browser using "clear history". No one use my laptop. How it's possible?

Asked by Justyna.B 2 years ago

Last reply by cor-el 2 years ago

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all my passwrds are gone

went to pull up my saved passwords and they are ALL GONE! Everything I've read online is if NO help. I am not a programmer. What the hell Firefox why would you do that… (read more)

went to pull up my saved passwords and they are ALL GONE! Everything I've read online is if NO help. I am not a programmer. What the hell Firefox why would you do that!!!!!! Can someone please give me a simple answer , i know they are there it should not be that hard to restore or find them for god sakes!!!!!!!!!!!!!!!!!!!

Asked by peggyjd 2 years ago

Last reply by peggyjd 2 years ago

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Saved logins disapeared

Dear Firefox team, I use Saved Logins and today after firing up my computer and Firefox, all my logins disappeared. I did not change my password so it should be business … (read more)

Dear Firefox team,

I use Saved Logins and today after firing up my computer and Firefox, all my logins disappeared. I did not change my password so it should be business as usual. I resynced my laptop with my phone and still nothing appears in my desktop Firefox.

I have collected a lot of logins and should all be there, not sure what to do. I use Ubuntu 18.04 as an OS.

Thanks!

Asked by mihai.suta 2 years ago

Last reply by cor-el 2 years ago

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My passwords vanish each week, or vanish when I am in GAME mode

Something is deleting my passwords in FF. Mostly when my laptop is in sleep mode, or when in game mode without the firewall set to game mode. But as is, if I use the fire… (read more)

Something is deleting my passwords in FF. Mostly when my laptop is in sleep mode, or when in game mode without the firewall set to game mode. But as is, if I use the firewall to stop everything behind, there is still something that starts and deletes my passwords when it think I am not using the laptop... Is there something that will protect the passwords in FF? Anyone got an idea of what can be doing this?

I am not visiting bad websites, I surf carefully, Windows is always up to date, as is my firewall and antivirus program. I have not downloaded any programs. It all started after my update of the program System Mechanic was done. So now I am in a support war with them, but they say I am the only one with this problem... I'm getting an ulcer here... :-(

Any ideas out there on what can be the problem or having a solution?

Asked by torxic 2 years ago

Answered by FredMcD 2 years ago

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  • Archived

Firefox is NOT remembering my passwords. Just began.

I checked the only other response that I see (about:preferences#security), which I cannot enter as a URL. I lost all of my logins/passwords tonight, after reinstalling v … (read more)

I checked the only other response that I see (about:preferences#security), which I cannot enter as a URL.

I lost all of my logins/passwords tonight, after reinstalling v 66.0.2. I created a couple of passwords, including here. They are NOT in my saved logins. That has never happened before.

I always save logins. And I always update my logins when I change them.

This is becoming tedious.

Thank you.

Asked by CiaoBella1 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Logins don't sync with my android device. How do I recover logins using sync?

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folder… (read more)

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folders on my laptop but the saved logins list resets to empty. That is no longer an option.

I am using sync with an android device which still has all the logins saved. Sync, however doesn't update my laptop to sync the devices. I really want these passwords back and could use some advice on hot to do that. I'm not sure why sync doesn't sync the two devices and yes I have synced both devices.

Asked by billcbos 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I moved the login.json file to try export login details but now I cannot find the saved details anymore.

So when trying to clean out my mum's old computer (This one) I accidentally moved the logins.json file (the encrypted login file) and now I am not able to access the logi… (read more)

So when trying to clean out my mum's old computer (This one) I accidentally moved the logins.json file (the encrypted login file) and now I am not able to access the login details anymore despite putting the file back into the correct location. There are many important passwords and login details that I need to access so I would really appreciate it if you could help me. Thank you.

Asked by JaydenFathers 2 years ago

Last reply by JaydenFathers 2 years ago

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How do I recover login data from another device?

After an update of Firefox, I lost all my login data on my computer. I noticed that there is a corrupt login file (logins.json.corrupt) but it is 0 bytes, empty. I have m… (read more)

After an update of Firefox, I lost all my login data on my computer. I noticed that there is a corrupt login file (logins.json.corrupt) but it is 0 bytes, empty. I have my login data on my phone, I stopped sync so that I don't lose that. How do I recover login data from connected (android) device? I could not find if I can retrieve login file from android device or not, I believe it is only accessible through the app.

Asked by alicethedreamer 2 years ago

Last reply by alicethedreamer 2 years ago

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  • Archived

Problem at exporting passwords

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and … (read more)

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and it worked, so i didn't think to much about it. So i reset the pc without cheking if the passwords actually worked (yuh, my bad). The problem is that apparently mozilla doesn't recognize the files, or something, cause when i open "Logins and passwords" it's empty. I don't know what to do, please help me.

Asked by jcfplanck 2 years ago

Answered by cor-el 2 years ago

  • Archived

My saved logins are gone from all of the devices, is there a way to recover them?

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any… (read more)

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any new plugins. They were all present a day or two ago and I noticed something was wrong when firefox stopped autofilling the login data. is there a way to check what's going on and what caused this? and also how to I get them back?

Asked by arsena 2 years ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Hi, AVG user, passwords have dissapeared again. Followed the last fix process with the add-on, but not worked. Any ideas folks? Thanks Eden.

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail… (read more)

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail. Thanks.

Asked by Eden 2 years ago

Answered by McCoy 2 years ago