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Unable to connect

Hi, I have this error response when connecting to a website I have used to login fine earlier. And suddenly I got this below error message. I have disabled proxy and stil… (read more)

Hi, I have this error response when connecting to a website I have used to login fine earlier. And suddenly I got this below error message. I have disabled proxy and still the same. Unable to connect

Firefox can’t establish a connection to the server at support.broadcom.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Appreciate your support. Thanks.

Asked by jamjam9326 6 days ago

Last reply by jamjam9326 6 days ago

laptop go to sleep while streaming video on web

i use firefox 79 win 10 enterprise 64bit asus a455 laptop, recently updating from 72/73 (not sure,cant remember) my problem is, my laptop go to sleep while streaming on y… (read more)

i use firefox 79 win 10 enterprise 64bit asus a455 laptop, recently updating from 72/73 (not sure,cant remember) my problem is, my laptop go to sleep while streaming on youtube or streaming football on any site i got this problem from since previous version FF 72/73 (cant remember for sure) i decide to update to 79 till now, and get same problems. disable add-on not help, but other browsers like opera/chrome doesnt have same issue

Asked by egominds 6 days ago

Font rendering poorly in Firefox only

Hello, I have a website on Wordpress that uses google fonts (called via css). The fonts have always worked perfectly up until very recently when I noticed they started r… (read more)

Hello,

I have a website on Wordpress that uses google fonts (called via css). The fonts have always worked perfectly up until very recently when I noticed they started rendering improperly. I checked other browsers and found that the fonts render fine in Chrome but not in Firefox or the Firefox-based Pale Moon browser.

I've included screen shots from Firefox 80.0.1 (my default) and Chrome. The Firefox screen can be differentiated by the "Edit this post" link.

The most confounding aspect, to me, is that this is a recent development as they used to render in all browsers without issue. Would anyone have any insight into what may be causing this?

Asked by wynden 1 week ago

Last reply by wynden 6 days ago

Firefox Dev Tools Accessibility

Hi there. I'm a blind web developer and I was wondering if there is some way to make the Firefox developer console more screen reader friendly. As it stands, I have no wa… (read more)

Hi there. I'm a blind web developer and I was wondering if there is some way to make the Firefox developer console more screen reader friendly. As it stands, I have no way of viewing JavaScript runtime errors or much of anything besides the element hierarchy when inspecting an element, and even this only provides very little information. I ask because there seems to be a big focus lately on testing for accessibility, but the tools to do so seem completely inaccessible themselves.

I would welcome any suggestions on how to use/improve the dev tools with a screen reader (I'm using NVDA) or an add-on I can down load that would be more friendly to me. I saw a mention of one called "Firebug", but that appears to be an outdated post.

Asked by phoenixtilea 1 month ago

Last reply by phoenixtilea 1 month ago

messages.google.com not loading

EDIT: Question retracted. The answer was to "turn it off and back on again" (i.e. close and restart firefox). Site works fine now with all addons and tracking protecti… (read more)

EDIT: Question retracted. The answer was to "turn it off and back on again" (i.e. close and restart firefox). Site works fine now with all addons and tracking protections enabled.

messages.google.com isn't working for me anymore. This is with Firefox 80.0.1 (64-bit) on Windows. All I get is a blank page. The network monitor indicates a bunch of things are "Blocked", but I don't see where it explains why they were blocked. I've disabled all addons, set tracking protections to standard, and disabled Enhanced Tracking Protection for messages.google.com.

Am I missing something?

Asked by firefox980 6 days ago

Amazon Marketing link

Cannot remove (link such as) https://www.amazon.com/?tag=admarketus from drop down URL Address bar when I want to enter a new search on a new tab. I assume the info prev… (read more)

Cannot remove (link such as) https://www.amazon.com/?tag=admarketus from drop down URL Address bar when I want to enter a new search on a new tab. I assume the info prevents anonymity when using amazon sites

Attached image shows the information in "about:config". Can it (they) be removed for more privacy?

Asked by coisa_dois 6 days ago

Windows 10 re-installment

Last night I had to re-install Firefox because I couldn't connect with internet Since last night and up to now I've tried multiple solutions, however, the re-installed Fi… (read more)

Last night I had to re-install Firefox because I couldn't connect with internet

Since last night and up to now I've tried multiple solutions, however, the re-installed Firefox is not working as previously (just yesterday afternoon) - for example, on the left all my screens are partly hidden - also desktop doesn't show up, then search is not responding correctly and adding to the taskbar is practically as good as out of order. Unfortunately I've also detected that the re-installment come with demand of using - bing - which I do not use, as I'm very familiar with Firefox & Google which I've been using at least for over a decade an are very Happy with. However - bing - kept popping up, until finally today/afternoon the facility to dismiss - bing - suddenly & fanally was available so it got by-passed, although as much as possible, as it rears its presence still somehow every now & then. On top of all this, I also don't have Desktop

Asked by Benedict 6 days ago

Right clicking results in an empty options box

When I right click on a web page to save an image or copy something the pop up box that comes on right clicking is blank. Any one facing this issue? FireFox please fix th… (read more)

When I right click on a web page to save an image or copy something the pop up box that comes on right clicking is blank. Any one facing this issue? FireFox please fix this.

I've uploaded an image, and that's what happens on right clicking.

Asked by yadhuyadhunandhan 6 days ago

Problem

I have the latest Firefox installed on my Windows 10. The problem is whenever I Left-Click It randomly goes back (To the previous page).... Doesn't matter where I click … (read more)

I have the latest Firefox installed on my Windows 10. The problem is whenever I Left-Click It randomly goes back (To the previous page).... Doesn't matter where I click it just happens in every 3 or 4 clicks ... This is so disturbing.I have tried Changing Mouse but it didn't work I have done everything with the mouse drivers but still didn't work.

Asked by Umar Farooq 6 days ago

DESDE LA ACTUALIZACION DE HOY NO FUNCIONA BIEN

Buenos dias, hoy se ha actualizado el programa y no funcion bien. No puedo crear tareas. No funciona bien la bandeja de entrada. Llevo toda la mañana peleando con ello y … (read more)

Buenos dias,

hoy se ha actualizado el programa y no funcion bien. No puedo crear tareas. No funciona bien la bandeja de entrada. Llevo toda la mañana peleando con ello y no puedo avanzar.

Que puedo hacer?

Asked by ptoledotapizados 5 days ago

Screen Keyboard disappears after about 1 second. How to keep it on screen?

Screen Keyboard disappears after about 1 second. How to keep it on screen? This happens only in Mozilla Firefox, not in Chrome or Edge, or any other apps that I use. Ther… (read more)

Screen Keyboard disappears after about 1 second. How to keep it on screen?

This happens only in Mozilla Firefox, not in Chrome or Edge, or any other apps that I use. Therefore neither I nor Microsoft Tech Support thinks that this is a Microsoft or Microsoft Surface issue.

Can you help me to have the screen stay up until I close it, as it does on all other apps?

Thanks,

Rick

Asked by Rick 5 days ago

Firefox will not scroll nextdoor.com pages properly

Firefox seems to jump back to previous posts rather than smoothly scroll the posts on nextdoor.com. Have particularly had this problem on the 'topics' pages. Chrome and S… (read more)

Firefox seems to jump back to previous posts rather than smoothly scroll the posts on nextdoor.com. Have particularly had this problem on the 'topics' pages. Chrome and Safari do not have the issue.

Asked by Ralph 1 week ago

Last reply by Ralph 5 days ago

"Plugins will be installed shortly" but never actually install (Widevine + H264)

Hi, Problem as described in the title. I've read some similar questions and answers, but nothing ever helped. I already tried the following steps (none of them helped): -… (read more)

Hi,

Problem as described in the title. I've read some similar questions and answers, but nothing ever helped.

I already tried the following steps (none of them helped): - Checking for updates - Toggling DRM on/off - Uninstall Firefox completely (delete profiles, too and so on) - Changing some DRM or Plugin related config in about:config like media.peerconnection.video.h264 (and of course reverting it after that) - Looking for XHR requests when toggling DRM on/off or visting a site with DRM content. I couldn't figure out what I'm actually looking for, though... - Switching off Firewall/Antivirus or the TLS filtering (Eset) for a moment - Looking for suspicious requests in some router protocols or dashboards or whatever

Thanks in advance!

Asked by Volatilize 2 weeks ago

Last reply by Volatilize 5 days ago

Lag/Hanging when typing

Hello, If I open Youtube/Amazon/Reddit, basically any site and go to type in the search bar, the entire tab lags out. I can still move between tabs, but I cant interact w… (read more)

Hello,

If I open Youtube/Amazon/Reddit, basically any site and go to type in the search bar, the entire tab lags out. I can still move between tabs, but I cant interact with the tab that I typed in, and it will eventually catch up with the letter I typed.

This started yesterday. I tried working in safe mode, resetting firefox to default settings, and reinstalling entirely.

Any ideas?

Asked by fenixisafailure 5 days ago

Sometimes no scolling in active Firefox window

Hello, I'm using the Logitech M705 mouse with Logitech Options Driver v.8.20.329 under Windows 10 Home 2004 (19041.450) and I have the problem that, from time to time, in… (read more)

Hello,

I'm using the Logitech M705 mouse with Logitech Options Driver v.8.20.329 under Windows 10 Home 2004 (19041.450) and I have the problem that, from time to time, in the Firefox (always up to date) window the scroll wheel doesn't work as long as the window is active. If I activate another window and move the mouse only over the Firefox window, I can scroll there. As soon as I click into the Firefox window (and activate it), the scrolling wheel doesn't work anymore. Sometimes just opening and closing Logitech Options solved the problem, sometimes it helped to stop all Logitech tasks, but most of the time I had to restart the computer.

I've tried different versions of Logitech Options as well as of Logitech SetPoint, if they could be installed. But the problem kept occurring. (I'm back tothe last Logitech Options.)

Since the problem doesn't affect any other application, Logitech support says, that it must be a Firefox problem.

I would appreciate help that can permanently disable the problem. Because it is very annoying when it occurs.

I can't intentionally cause the problem. But let me know, if there's a way to provide some kind of log file.

Thanks a lot!

With kind regards Michael.

Asked by michael.schwarzer 5 days ago

Intermittent tab crashes when opening a new tab and auto-disabling of extensions as a result

I'm not very tech-savvy and not a native English speaker, so please bear with me :) Now to my problem: Recently my tabs started crashing occaisionaly. The tab crashes see… (read more)

I'm not very tech-savvy and not a native English speaker, so please bear with me :)

Now to my problem:

Recently my tabs started crashing occaisionaly. The tab crashes seem to only appear when it's a new tab while tabs that were already open remain stable and don't crash. However if a new tab crashes, it disables my extensions automatically for all tabs, i.e. those tabs that were already open and perfectly functioning and any new tab that I open after the crash. When I say "disable", I don't mean that the toggle in the extension settings is moved to "disabled", it's more like the extensions just stop working despite being set to "enabled".

When reloading the tabs the extensions keep not working. Closing the browser and re-opening it solves the problem but only until I run into another crashing new tab.

I've checked about:crashes but there are no crash reports. When the "Gah! Your Tab Just Crashed" screen appears, there's no option to send a report, I can only close the tab or restore it. I also can't seem to find a pattern in the crashes other than them happening when opening a new tab. It doesn't look like the number of open tabs has an influence on the crashes. Not every new tab crashes.

Asked by Nana 5 days ago

CBS shows don't play in Firefox

With the most recent version of Firefox (80.0.1 64-bit), the free videos at cbs.com no longer play, even with AdBlock turned off. That wasn't the case with earlier versio… (read more)

With the most recent version of Firefox (80.0.1 64-bit), the free videos at cbs.com no longer play, even with AdBlock turned off. That wasn't the case with earlier versions of the browser. However, everything at abc.com, nbc.com, YouTube, and Netflix play as always. I contacted CBS about this matter but, after a four-week wait, have not had a response. Fortunately, I can watch the free CBS content if I use Google Chrome and/or Microsoft Edge. Because of that, I wonder if the problem lies with Firefox and not CBS. None of the so-called solutions I've read here at Mozilla Support--regarding the playing of videos--has worked.

Asked by willlad-f 6 days ago

Last reply by willlad-f 5 days ago

key triggers and mouse triggers of movements

is if you are in the secure password web site the keytriggers out en the mouse movement triggers out in the browser else they always know your password and know how you f… (read more)

is if you are in the secure password web site the keytriggers out en the mouse movement triggers out in the browser else they always know your password and know how you failed and forget or thry to log in on not legal account, of cours ethe best is mac adress and tc/ip adres of youre computer system and communiaction channel to give trough to the inlog page on the web server

Asked by AS Scheer 5 days ago

firefox lockwise issue text encoding

Dear friends, my lockwise is somehow broken. Not all, but at least half of the listed website log-ins stopped working and the wrong text encoding is displayed. I cannot… (read more)

Dear friends, my lockwise is somehow broken. Not all, but at least half of the listed website log-ins stopped working and the wrong text encoding is displayed. I cannot log in anymore and copying is not possible either. See the screenshots attached. Thank you really much for your help! Best regards, Lukas

Asked by lukas4386 4 days ago