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Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and dat… (read more)

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Asked by Astonished_Firefox_User 5 months ago

Facebook won't load via Firefox

Hello I'm using a Mac with 15.0.1. I downloaded Firefox a couple of days ago. All seems to be working fine. I've not made any settings changes and all websites seem to b… (read more)

Hello

I'm using a Mac with 15.0.1. I downloaded Firefox a couple of days ago. All seems to be working fine. I've not made any settings changes and all websites seem to be operating as expected. However, I cannot get Facebook to load at all. I know that when I tried using Mozilla Firefox in the past I had the same problem and eventually just gave up. When I enter www.facebook.com with a URL and press enter, I get the following: "

Unable to connect

Firefox can’t establish a connection to the server at facebook.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.
   If you are trying to load a local network page, please check that Firefox has been granted Local Network permissions in the macOS Privacy & Security settings.

"

It's important to note that I have not made any changes to the default settings. I have not in any way configured or changed any settings at all. So I would expect this to work out of the box. Firefox is: 137.0.1 (aarch64).

Not sure why this is happening and why I need to go through so many directions to trying work out why a simple website won't work. Any help would be really appreciated.

Asked by Matoe_itches 2 months ago

Mute and Pin icons misaligned

Dear Firefox Support, I have recently reinstalled my operating system, migrating from Manjaro to Arch Linux. I have retained my config files, all is working well except … (read more)

Dear Firefox Support,

I have recently reinstalled my operating system, migrating from Manjaro to Arch Linux. I have retained my config files, all is working well except the following (minor) issue: - The pinned sites at the New tab page seem to have their pins, - and the tab bar mute audio icon seems to be slightly misaligned.

I thought it had to do with some fonts missing from my system, but while I have presumably installed every font I had beforehand, the issue still persists.

Any help would be greatly appreciated.

Thank you!

Asked by Silgrond 3 months ago

How can I make images not zoom with OS zoom setting?

I have a Firefox 136 on Ubuntu 20.04. Recently I've discovered that images on websites I view through Firefox are scaled with OS zoom setting (which is set to 125%) even… (read more)

I have a Firefox 136 on Ubuntu 20.04.

Recently I've discovered that images on websites I view through Firefox are scaled with OS zoom setting (which is set to 125%) even when the browser zoom is 100%.

View -> Zoom -> Zoom Text Only setting does not help with this.

How can I make images in web pages I view through Firefox to display exactly at their size, without any kind of zoom irrespective of any OS zoom setting?

Asked by beloborodov.i.b 2 months ago

Firefox stopped loading

Good evening (or morning, depending on your time of day) As of about 3 days ago, in the middle of browsing, Firefox stopped loading any and all pages I tried to go to. … (read more)

Good evening (or morning, depending on your time of day)

As of about 3 days ago, in the middle of browsing, Firefox stopped loading any and all pages I tried to go to. There are occasional times where, if Firefox initially opens from a link, it will start to load the page, but then stop partway and, although it claims to be loading, will make zero progress and eventually time out. Since then, I have done a Firefox refresh, full uninstall and reinstall of the program, defragmented and done a virus scan of my computer to no results and still have had no luck fixing the issue. I've tried opening the troubleshoot mode, but any attempts to do so have been met in error, as Firefox closes to reopen, but never reopens and instead gives a crash report that it states can't be sent. In fact, that crash report that can't be sent shows up for every time Firefox closes, making the app not even open until I clear that report. I've attached pictures of the browser console that I've not had any luck assessing, the problem loading page that is not showing the same timeout error it had previously, and the crash report that it states cannot be sent.

If anyone has any solutions, that would be wonderful and I'd be extremely grateful. Thank you very much in advance.

Asked by Dementisxyz 2 months ago

2 of 6 windows not visible

I'm on a 2017 Macbook Pro. I believe I was using Firefox 137.0 but have now gone back to the last saved update session file which is 133.0.3. When I close Firefox, it cl… (read more)

I'm on a 2017 Macbook Pro. I believe I was using Firefox 137.0 but have now gone back to the last saved update session file which is 133.0.3.

When I close Firefox, it clearly recognises all the open windows as it asks if I want to close all 6 windows. When I reopen Firefox it briefly shows all the windows in position but before it reopens all the tabs in those windows, 2 of them disappear. If I open a new tab and start typing something I know is in those missing windows it suggests "Switch to tab". If I click on that the current window dulls as if the requested window and its tabs have become active but the entire window is invisible. I have tried renaming xulstore and localstore and tried deleting xulstore entirely. Neither worked. It's possible that I hit some mental combination of shift, command and something near the 3 or 4 keys on the keyboard as I was trying to take a quick screenshot on a website before a pop up reappeared. This was the last session where everything was as it should be. I wish I hadn't gone back to the saved update session from December as its clear the app still recognises the windows are "there". I've reopened it so many times since having deleted tabs, cookies, whatnot that the session I was in before things went pear shaped is now long gone. If I click on the icon for recent browsing it shows 6 windows and I subsequently deleted some tabs from the missing windows that might've been an issue, were recent, or might use more power like Youtube or news sites. On restarting, the 2 missing windows remain invisible. In the words of Penelope Pitstop. "Hayulp!" Any guidance or tissues gratefully received.

Asked by darthapeth 2 months ago

Firefox keeps going to the Desktop for uploads even though I keep uploading from Downlods folder.

I run a blog and upload items daily, but EVERY. SINGLE. TIME. it opens the Desktop folder and not the last one that was used which is the downloads. So every time I have … (read more)

I run a blog and upload items daily, but EVERY. SINGLE. TIME. it opens the Desktop folder and not the last one that was used which is the downloads. So every time I have to point it to the Download folder for the file I want to upload. How do I stop it from doing that it's really annoying.

Asked by Rodney Hubbard 2 months ago

editing compatibility.ini safe?

Hello, i had to switch from beta to regular, but when i tried to, my profile said --------------------------- Firefox This profile was last used with a newer vers… (read more)

Hello, i had to switch from beta to regular, but when i tried to, my profile said

---------------------------

Firefox


This profile was last used with a newer version of this application. Please create a new profile.


OK


Something about corruption risk. But i wanted to keep the profile because i customized with a lot of plugins, themes, already.

So i edited the INI file the version number with the newer version number and then it worked and as far as i can see there are no problems. Is this okay?

Asked by alebxe 3 months ago

Lack of continuous updating of information

Hello , In this site with ( https://demo.saringold.com/user/trading/544272 ) link , Site information such as buying and selling is not updated (green and red options) an… (read more)

Hello , In this site with ( https://demo.saringold.com/user/trading/544272 ) link , Site information such as buying and selling is not updated (green and red options) and I have to update the pages continuously. I would appreciate it if you could look into the issue.

Asked by ahmadreza Ebrahimi 2 months ago

zoom level keeps moving

WHEN I AM ON FIREFOX AND LOOKING AT A PAGE AND I SCROLL THE PAGE AUTOMATICALLY GETS SMALLER AS I SCROLL i HAVE Facebook SET TO 90 AND AS I SCROLL IT CONTINUES TO MO… (read more)

WHEN I AM ON FIREFOX AND LOOKING AT A PAGE AND I SCROLL THE PAGE AUTOMATICALLY GETS SMALLER AS I SCROLL i HAVE Facebook SET TO 90 AND AS I SCROLL IT CONTINUES TO MOVE. WHY IF IT KEEPS DOI G THIS I WILL BE REMOVIN YEARS OF USING FIREFOX I STARTED WHEN IT STARTED BUT NOW WITH THIS GOING ON I AM TIRED OF HAVING TO KEEP THE PAGE AT 90 WHEN I STARYED TYPING EHEE OT WASA T 90 NO i SEE 50

Asked by Mary 2 months ago

Desktop Firefox

I run a website in Jamaica - www,quickgallopja.com. The website has a longstanding connection with Google Sheets for displaying statistics. Lately, however, the display o… (read more)

I run a website in Jamaica - www,quickgallopja.com. The website has a longstanding connection with Google Sheets for displaying statistics. Lately, however, the display of my stats on Firefox has not been working as it should. Please advise a possible solution.

Asked by karlangell101 2 months ago

Truist Bank connection

I get the following error when trying to connect to my bank. It worked fine yesterday and didn't perform any updates or make any browser changes. If I go into troubleshoo… (read more)

I get the following error when trying to connect to my bank. It worked fine yesterday and didn't perform any updates or make any browser changes. If I go into troubleshoot mode, I don't encounter this issue. I have no issues on a different computer. How do i fix this?

Thanks

type "about:blank" title "Bad Request" status 400 detail "Failed to convert 'userIdEncrypted' with value: " instance "/dias/authenticate"

Asked by tomippolito63 2 months ago

YouTube Music not working & not loading

Hi, so basically for the past few days my YouTube Premium has randomly stopped showing me my YouTube Music and it refuses to work. The page still loads, it just doesn't p… (read more)

Hi, so basically for the past few days my YouTube Premium has randomly stopped showing me my YouTube Music and it refuses to work. The page still loads, it just doesn't play any songs. I've tried reloading the page, checking my internet connection, resetting the browser & computer, clearing cache, deleting cookies, turning off all my extensions, signing out, doing everything I can really think of and it's still not working. When I check on Chrome and on mobile it's perfectly fine, so I have no idea what the issue is. I've tried to see if other people have had this issue as well but they either never got answers or I tried a solution and it didn't work for me. I have the latest version of Firefox as well. Could really use some help, thank you !

Asked by Ren 2 months ago

help!

help! youTube cuts off after 10 seconds if they get going at all. Most don't. most tabs only show the first couple paragraphs, I can't log in to my bank, or the IRS, … (read more)

help! youTube cuts off after 10 seconds if they get going at all. Most don't. most tabs only show the first couple paragraphs, I can't log in to my bank, or the IRS, can't print recipes. Many tabs have a 'bouncy ball-dot' in front of them. Everything seems stalled... except somethings are normal, like Duolingo. Is this because of the recent update?

 WTF????

Asked by ske17 2 months ago

click on certain web page items, nothing happens

in many websites, clicking on certain links does nothing, eg, an arrow or plus sign thta's supposed to shoe more info. but when i use safari, these same links work fine! … (read more)

in many websites, clicking on certain links does nothing, eg, an arrow or plus sign thta's supposed to shoe more info. but when i use safari, these same links work fine! i have many times tried making those websites exceptions in blocking pop-ups, cleared cache and cookies, and customized them to accept all cookies... but still the problem remains.

please see uploaded images (safari showing the + opens after i clicked it, firefox showing how that option stays closed)

please tell me what to do to fix it!

Asked by z. ixa 3 months ago

Unable to install new version

I received an Firefix update notification and was unable to install it desoite several attempts. I disabled my anti-virus and still not successful, worse, I lost my old … (read more)

I received an Firefix update notification and was unable to install it desoite several attempts. I disabled my anti-virus and still not successful, worse, I lost my old Firefox browser which disappeared from laptop. I am unable to acdess the web unless I try anither browser intalled with my Windows 11 OS. I need your help please to restore Firefix in my laptop whatever version it is.

Thank you in advance.

Paul El Sidaoui Fan of Mozilla/Firefox

Asked by Pboulos 3 months ago

Error 429 screen with Firefox - not other browsers

Getting an 'Error 429' screen when I try to open www.realestate.com.au - which I use regularly so quite odd to receive this message. Not same issue if using Chrome, Edge,… (read more)

Getting an 'Error 429' screen when I try to open www.realestate.com.au - which I use regularly so quite odd to receive this message. Not same issue if using Chrome, Edge, etc, so appears to be just Firefox issue?

Asked by wendyjlang 2 months ago