Firefox Support Forum

I am running MacOS 12.3 (Monterey) on a MacMini M1. It has not been able to complete a successful Time Machine backup since April 1st. Prior to April 1st Time Machine backed-up fine. The error message is on the accompanying image. I called Apple Tech Support and they really did not know the causation, though we did tell Time Machine to skip the mentioned file. The back up was then successful.

I, unfortunately, do not remember the version of Firefox, other than esr and that I updated a month or two ago. I am pretty sure the version number was in the 90's. I did update to 91.6 esr tonight.

Thank you.

AOL Mail and Twitter no longer load starting today using the Firefox browser. Have restarted and pretty much spent a couple hours trying to fix on my own. AOL keeps trying to load the mail but won't...but works great on my IPAD and my IPhone. Same with Twitter...it's just stuck on the loading screen. Cleared history and cache but nothing works. HELP.

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely? What cons of deleting this folder? and why Firefox doesn't clean this folder periodically?

This is a self-hosted extension, that initially seemed to be updating. Using File > Open, the current installed version is 1.8.61

In the approved extension's (1.8.61) manifest:

 "browser_specific_settings": {
   "gecko": {
     "id": "fasty@a_domain.com",
     "update_url": "https://a_domain.com/appextension/updates.json"
   }
 },

After tapping Check For Updates, I can see the following in Browser Console:

11:28:34.044 XHR GET https://a_domain.com/appextension/updates.json [HTTP/2 200 OK 254ms] 11:28:34.201 1651073314201 addons.update-checker DEBUG Found an update entry for fasty@a_domain.com version 1.8.61 11:28:34.201 1651073314201 addons.update-checker DEBUG Found an update entry for fasty@a_domain.com version 1.8.7

Here is where the issue gets interesting. Having downloaded all the xpi files, supposedly signed, today while attempting to manually install a newer version, Firefox oftentimes complains "This add-on could not be installed because it has not been verified." The Console reports:

12:06:36.478 1651075596478 addons.xpi WARN Download of https://a_domain.com/appextension/fasty-1.8.7-fx.xpi failed: signature is required but missing

According to the Developer Hub, the resulting xpi has been signed.

I don't know what to try to get automatic updates to work. Please suggest.

David

Dear sirs,

I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping using firefox.  I am a research scientist and infectious disease specialist.  My publications can easily be found by googling/searching "Stephen Beres".  I am having a difficulty that when I connect to the National Center for Biological Information (NCBI) Microbial Genomes Database (https://www.ncbi.nlm.nih.gov/genome/browse#!/prokaryotes/) to search genetic/genomic information for microbial pathogens relevant to my research, the page in firefox no longer displays properly  allowing me to conduct searches of the database.  This is not a problem if I switch to safari and plug in the exact same URL.  I cannot be loyal to firefox if it does not work.

I just installed a VPN on my Mac, and now my cloud-based videoconferencing software has the camera turned off, and I can't turn it back on. Is this a Firefox issue? Is there a setting I need to change? Thanks!

In the middle of accessing information about my printer (which is not working right) Firefox is blocking me from a page supposedly due to a security risk. How do I get around this?

I have two laptops. My old laptop login to Firefox no problem. My new laptop does not allow the password of my old laptop. MAC. I use Keychain settings to recover my password on my old one. Use it in the new one and it says it is incorrect. Solution?

About 6 months ago I moved from a Dell to a MacBook. I have given up Google and am now using Firefox rather than Safari. But sometimes I'm forced to use Safari because the page I'm looking at doesn't lay out properly. There's text on top of text, etc. But things lay out fine on Safari. I don't want to give up Firefox but I need to be able to read the page. Is there a fix for this?

Hi folks! Am setting up my Firefox again after a laptop repair and finally decided to try out customising my theme.

I am having difficulty finding the settings to tweak colours for the following (areas highlighted in red in image):

• Sidebar background (the lighter part of it) - is this area something I can tweak from Firefox, or is it controlled by the extension's dev?
• bookmarks bar text colour -- i don't see any options to modify the bookmarks toolbar in Firefox Colour. Currently it's really hard to see the text :/
• Right hand dropdown menu background and text colours -- can I tweak these? Where do I find the setting?

TIA!

If I recall correctly, there was a Firefox update several weeks ago. Since that time, there have been at least three occasions where a URL I manually enter initially takes me to the intended site, but is interrupted immediately by a message, such as "Checking Browser." This quickly disappears and I notice the browser begins accessing other pages in rapid succession, until I closed the window (in the attached screenshot, the browser history is in reverse chronological order). Never experienced anything like that in my 28 years on the web. What might be going on? Thanks.

One of my folders is lost. I know the bookmarks are in bookmarks as I can search on one or more. However, I can to know what folder they/it is in. Example: folder FOOD is lost, but I can search on hamburger and it shows up. etc. A one by one search takes a lot of time. I would like for the folder to show up in what other folder it is lost in.

HELLO! I've got 2 MacBook Pro’s- #1= OS-Ventura/ #2= OS-HighSierra:

I'm having trouble bookmarking individual item page at Lowes.com. Hoping someone can help me with this problem. I "used" to be able to save an individual item page I want research later from Lowe's in my Bookmarks. When I go to access it later I get this message:

Access Denied You don't have permission to access "http://www.lowes.com/pd/No-Dig-Actual-3-37-ft-x-4-12-ft-Grand-Empire-Powder-coated-Steel-Pressed-Point-Decorative-Metal-Fence-Panel/3028522" on this server. Reference #18.cc69dc17.1685628277.1a0b49de.

However I can save the whole page showing “all” the items with no problems. This happens on both Macs, 2 different OS. I have deleted cookies, cache, history continually and nothing works. It happens in Safe Mode as well, I even refreshed FireFox and it still happens. It happens in Safari also.

So I ask myself why "now" is this happening when it never did before? Is there a setting I need to look at? Any ideas would be greatly appreciated. Thank You!

(may have the wrong 'topic' from drop-down list) MacOS Ventura 13.4 I've tried this with Safari, Chrome and now Opera - FireFox is the only one that gets an error: "We’re sorry. Due to technical issues we are unable to process your request at this time. Please try again later."

This happens when on the TD bank site when I try to get to my "Statements & Documents" session. I've contacted TD and they won't provide what is going on to cause the above error to be generated, and because other browsers aren't having a problem it's now a Firefox issue.

I'm not sure how to proceed since I can't get further details from TD bank and don't see what needs to change to allow Firefox to work.

Any suggestions as to what setting or debugging I can try appreciated.