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When opening new tabs, sometimes they just stay blank and do not work.

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will s… (read more)

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will still not work. I have to keep opening tabs until I can get one to work. It is really annoying and if it doesn't get fixed I will have to change to a different browser. I have tried resetting firefox and debugging it.

Asked by jjordell 5 days ago

Issues with groupwatch services

When I'm watching any groupwatch shows through hulu, prime, or disney+ the show constantly speeds up and slows down, I'm not sure what causes this but its been happening … (read more)

When I'm watching any groupwatch shows through hulu, prime, or disney+ the show constantly speeds up and slows down, I'm not sure what causes this but its been happening for years at this point.

Asked by alexcaputo312 3 days ago

Firefox very slug after update to 96.0, 96.01 slihtly better but still sluggish

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10… (read more)

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10 to 12 windows open with more than 10 tabs in each window, although many were inactive, alongside Apple Mail and often one or two other apps open such as Preview, VLC or TextEdit; whereas immediately after update to Firefox 96.0 to taking 10 minutes to load a tab when only 2 or 3 tabs were open, and unable to play youtube videos without continuous breaks totalling far more than the video itself, and unable to play embedded videos in BBC news website when only 2 or 3 tabs open in one window with no other apps running, other apps were very sluggish when Firefox running; all other apps ran fine, as normal when Firefox was not running.

Firefox 96.0.1 improved it's ability. Youtube videos will mostly play now if there is only 2 or 3 tabs open, as with BBC embedded videos, tabs are often now taking 3 to 5 minutes to load.

Downloads were like night & day, Firefox was happily working until updated to FF 96, immediately after update FF was almost impossible to use, updating to 96.0.1 created a little more usability, but still cumbersome and very sluggish to the point of pretty well unusable. Was running FF on 2011 Mac Mini, OS 10.12.6 with 16GB RAM

Asked by peterchandler108 6 days ago

Your system has run out of application memory

On a MacBook Air with MacOS Monterey 12.1, I use Firefox 96.0.2 and Thunderbird 91.5.0. I bought this MacBook in October 2021, with 16 GB of unified RAM and 1 TB of main … (read more)

On a MacBook Air with MacOS Monterey 12.1, I use Firefox 96.0.2 and Thunderbird 91.5.0. I bought this MacBook in October 2021, with 16 GB of unified RAM and 1 TB of main memory, of which 380 GB are available. Annoyingly, I get the message "Your system has run out of application memory." regularly, seriously interrupting my work, because I have to force quit Firefox and/or Thunderbird. This even happens about a day after restart.

In a typical instance, memory usage is: DeepL 67.7 MB Firefox 2.03 GB Preview 334.1 MB Thunderbird 907.4 MB Finder 75.0 MB

The answers I see on Mozilla Support do not solve my problem. In ~/Library/Application\ Support/Firefox/Profiles/aurrzm6j.default and in ~/Library/Caches/Firefox/Profiles/aurrzm6j.default, I see nothing whose name relates to Firefox.

After many and long telephone sessions with Apple Support, they conclude that my hardware, in particular the RAM module, is perfectly fine and the problem lies with lacking adaptation of the Mozilla software to the system I use.

My questions to Mozilla: Is this a known problem? Does it occur with other users as well? What is Mozilla's stand on Apple's assessment?

Sincerely, Joachim von zur Gathen

Asked by gathen 10 hours ago

Devtools inspector, right mouse click on menu, freezes Firefox.

Win 7 64 bit. Latest FF update, 96.0.2 Right mouse click on open page brings up menu box. Clicking on devtools inspector and screen grays out. FF locks up. ctrl-alt-del … (read more)

Win 7 64 bit. Latest FF update, 96.0.2 Right mouse click on open page brings up menu box. Clicking on devtools inspector and screen grays out. FF locks up. ctrl-alt-del and kill the process the only remedy

Asked by RyanT 6 hours ago

Tryb prywatny/incognito i aktualizacja ff

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy je… (read more)

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy jest dostępna aktualizacja przeglądarki) ta nie ładuje się w ogóle (w znaczeniu próbuje niby coś załadować ale nic się nie dzieje - sprawdzone na kilku rozmaitych adresach), ze starych (wcześniej otwartych) można korzystać bez problemu. Pomaga dopiero ponowne uruchomienie liska znaczy aktualizacja i ponowne otwarcie linku w trybie prywatnym/incognito. (nie znalazło mi nic w bazie pomocy o tym - jak gdzieś już jest pytanie (z rozwiązaniem) to poproszę o namiary.

Asked by veana 4 days ago

Lost History after Crash

So while using FF, I think it was a combination of too many programs opened and too many tabs (and an old potato PC laptop) suddenly the whole display turned black probab… (read more)

So while using FF, I think it was a combination of too many programs opened and too many tabs (and an old potato PC laptop) suddenly the whole display turned black probably because of all those reasons, i waited a min but nothing, so i shut it down manually in order to restart it.

As i re opened firefox i finished the search that caused the "crash" i guess and only later i realized that all my history (an awful lot) is gone. Tried using an old Windows restore point of december but nothing. After i looked up that history is stored in the places.sqlite file i went into the profile folder and found a places.sqlite.corupt file. Does anyone know how can i repair it ?... Pleaseeee help me retrive my history. Thanks a lot.

Asked by Gianluk 2 days ago

Mozilla conflicts with Google, Microsoft Windows

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your person… (read more)

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your personal information, which iif you don't comply, creates conflicts with every other program. I just bought this lapper a year ago and already had to reinstall WIn 10 twice. I am one inch away from going with Google Chrome, which is just as bad but at least doesn't conflict with Windows, which is equally as invasive and worthless. I'm not a brain surgeon able to digest your "tools" in developer-ese. Help!

Asked by Will Wright 2 weeks ago

Last reply by Will Wright 6 days ago

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (read more)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Asked by ArneStockholm 5 days ago

Last reply by ArneStockholm 4 days ago

Firefox is MUCH slower, even in safe mode, than other browsers

Firefox is MUCH slower, even in safe mode, than other browsers. The picture that shows a download speed of 223.44 Mbps is Chrome with all extensions enabled. The second … (read more)

Firefox is MUCH slower, even in safe mode, than other browsers. The picture that shows a download speed of 223.44 Mbps is Chrome with all extensions enabled. The second picture shows Firefox in Safe Mode with my internet security on pause. How do I fix?

Thanks.

Asked by SNY 3 days ago

Last reply by SNY 3 days ago

Latest update has my files on google docs not loading properly

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts c… (read more)

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts could not be loaded. please reload'. This seems to only happen in firefox and is fine in chrome and as well as when I downgraged to ff95 on my old profile. Back on 96.0.2, I've tried clearing cookies and cache, safe-mode, setting theme to default, all to no avail. Are there any other ways I could troubleshoot this issue? I've attached an image that shows what the text looks like on chrome and the latest version of firefox.

Asked by bradwist 4 days ago

Last reply by bradwist 4 days ago

Save As Dialog causes FireFox Crash

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.… (read more)

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.01 on Windows 10. Latest Nightly also installed and this problem is not on the nightly.

Asked by nekromantik 6 days ago

Last reply by nekromantik 6 days ago

PR-CONECT-RESET-ERROR

Why am I getting this PR-CONNECt-RESET-ERROR message when try to go to secure websites before the latest Firefox update? How can I correct it or should I change my permi… (read more)

Why am I getting this PR-CONNECt-RESET-ERROR message when try to go to secure websites before the latest Firefox update?

How can I correct it or should I change my permissions to allow access to these sites, several which are .gov?

Asked by thekwa 3 days ago

Last reply by thekwa 1 hour ago

Repeatedly crashes . but only on this machine.

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same d… (read more)

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same distros ( linux mint 20.3 ) radeon video cards , amd family cpu's This machine is AMD FX(tm)-6300 Six-Core Processor × 6 the video card atm is AMD PITCAIRN (DRM 2.50.0, 5.4.0-94-generic, LLVM 12.0.0) though i had the same crash issue with a nVidia graphics card. Memory is Corsair and the memtest86 reports no errors. This is where i get a bit lost. Memory issues or hardware defects might explain this but where's one to begin ? Trouble is , no other application ever crashes and it's rock solid. So is FF to point a finger at or something else ? That's the objective of me submitting this report. Try to find out what's really at fault here and fix it.

The crashes happen at all times. It can also be right at starting FF and never even reaching the main window. I tried with and without the --safe-mode and it's the same that also happens.

So i submitted one of the crash reports ID: 656264f4-7867-4c55-8b36-0637e0220114

The report can be found here : https://crash-stats.mozilla.org/report/index/656264f4-7867-4c55-8b36-0637e0220114

Since there's so many i hesitate to put them all up , there's dozens since the system reinstall yesterday , i reinstalled the whole OS again yesterday to try to get rid of the bug. Any help to solve this once and for all will be highly appreciated . :) thanks for reading

FuzzyTheBear

Asked by FuzzyTheBear 1 week ago

Last reply by FuzzyTheBear 1 day ago

Cannot stream verizon tv on pc after recent firefox updates

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that tod… (read more)

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that today's update would fix this but it did not.

As suggested, I un-checked the DRM Content box but that did not resolve the issue. Nor did disabling the Widevine plug-in. When I did that, I receive the message, "You must enable DRM to play some audio or video on this page.. When I click the Enable DRM button, I see the same spinning red circle.

Since I have no issues watching Verizon TV on Chrome, this appears to be a Firefox/Widevine issue. Hopefully, it will be resolved shortly.

Asked by jddempsey88 2 days ago

Last reply by jddempsey88 11 hours ago

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (read more)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 2 weeks ago

Last reply by juanathan 5 days ago

Weird red logo showing in some websites on Firefox

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've alre… (read more)

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've already tried 4 antiviruses, 3 antimalware, and I've tried reinstalling the browser cleanly but the issue keeps happening. The other browsers (Chrome, Opera, Edge) are working just fine. The issue happens only on some websites and not at all of them. What should I do now? Thank you!

Asked by ligiaflg 1 day ago

Last reply by ligiaflg 9 hours ago