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Unable to sign up with google

I cant sign up to a website such as wikihow.com with my google account. Whenever I try to sign up with my google account , there is either no response or a popup that dis… (read more)

I cant sign up to a website such as wikihow.com with my google account. Whenever I try to sign up with my google account , there is either no response or a popup that disappears immediately showing CONNECTING. I have tried to sign up on other sites as well to cross check it but unfortunately there's also same result. Could anybody help me out in this regard?

Thanks so much.

Asked by Aneek 6 days ago

Firefox hangs when I press XF86Calculator / XF86Mail (special Calculator/Mail buttons)

I have a few special buttons on my keyboard (Calculator / Mail). I've set them (on lxde-rc.xml) to run a simple bash script (Volume up / down using pactl). Unfortunately,… (read more)

I have a few special buttons on my keyboard (Calculator / Mail). I've set them (on lxde-rc.xml) to run a simple bash script (Volume up / down using pactl). Unfortunately, I've noticed that only on Firefox hangs when I press these buttons (tested with terminal/slack/IDEs/Chrome, no issues). It's a ~2 seconds hang that prevents me from doing anything (tried scrolling/typing/clicking, nothing).

Any way to see what is actually happening / disable this behavior?

Asked by Asaf 6 days ago

Surface Pro Pen scrolling

when i use the surface pen, it does not work for scrolling up or down like the finger movement on the touchscreen. It's really annoying, it work on other browsers but not… (read more)

when i use the surface pen, it does not work for scrolling up or down like the finger movement on the touchscreen. It's really annoying, it work on other browsers but not on Firefox.

Asked by Mauro 6 days ago

I get verification failed error on iCloud website

I only get this error with Firefox, not other browsers. I tried to clear all history, cookies etc and disabled my extensions. Still got this error. It started after I upd… (read more)

I only get this error with Firefox, not other browsers. I tried to clear all history, cookies etc and disabled my extensions. Still got this error. It started after I updated Firefox to the last version.

Asked by merveb.duman 6 days ago

Last reply by merveb.duman 6 days ago

firefix send

I am logged into Firefox. I click use Firefox send. I select a file. Number of times then it comes up log in. I am already logged into Firefox. My picture and name is i… (read more)

I am logged into Firefox. I click use Firefox send. I select a file. Number of times then it comes up log in. I am already logged into Firefox. My picture and name is in the top right hand corner. I put in my email then password. Comes up Something went wrong! Try Firefox send. I reinstalled Firefox. No matter what I can not use Firefox Send. I have in the past but it has been awhile. Can you fix this so I can use Firefox send. Thank you Frank

Asked by Frank Morrell 6 days ago

Last reply by Frank Morrell 4 days ago

Firefox preventing computer from sleeping - powercfg showing audio playing when no audio playing

Hello, I love Firefox. Thanks for making it and please keep up the good work. I used Firefox for years, switched to Chrome for about 10 and have now come back to Firefo… (read more)

Hello,

I love Firefox. Thanks for making it and please keep up the good work. I used Firefox for years, switched to Chrome for about 10 and have now come back to Firefox again. Love the browser.tabs.unloadOnLowMemory config option. This was crucial to me returning to Firefox and I suggest you make this the default.

Anyway...

The issue I'm writing this for is that Firefox seems to be preventing my computer from sleeping. When I run

powercfg /requests

from a command prompt run as administrator, I get the following info: SYSTEM: [DRIVER] Realtek High Definition Audio (HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251259&REV_1000\5&26841d0a&0&00) An audio stream is currently in use. [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe [PROCESS] \Device\HarddiskVolume9\Program Files (x86)\Mozilla Firefox\firefox.exe

This seems to show Firefox running audio that is preventing the computer from sleeping. However, none of the tabs are currently playing any audio. Thought I'd report the issue here.

Asked by the_new_mr 1 week ago

Last reply by the_new_mr 6 days ago

Wrong IPv6 in cache

Hello, Sometimes Firefox is having a wrong IPv6 in cache. Using the extension SixOrNot, I can see for rss.forumanalogue.fr the following IPv6 2001:41d0:fecf:8900:216:3eff… (read more)

Hello,

Sometimes Firefox is having a wrong IPv6 in cache. Using the extension SixOrNot, I can see for rss.forumanalogue.fr the following IPv6 2001:41d0:fecf:8900:216:3eff:fe65:97bc, with the note "Cache". However, this IP corresponds to toot.forumanalogue.fr and the actual IPv6 for rss.forumanalogue.fr is 2001:41d0:fecf:8900:216:3eff:fef1:20a2. In order to temporary fix the issue, I perform a dig and it solves the issue for a while.

It is a rather new issue (few weeks).

What is going on?

Asked by clement3 4 days ago

Last reply by clement3 3 days ago

Getting a 403 on addons.mozilla.org

Hi, I'm getting a forbidden message when I tried to access the addon store just now. I tried accessing it with a VPN and it works. So I'm getting a feeling that I am ban… (read more)

Hi, I'm getting a forbidden message when I tried to access the addon store just now. I tried accessing it with a VPN and it works. So I'm getting a feeling that I am banned or blacklisted. But WHY?! Can anyone help?

Asked by acclotephoacc 2 days ago

Last reply by acclotephoacc 2 days ago

'Save Image' crashes Firefox

Hi, Until recently the right click, 'save image as' method of saving a site image has worked flawlessly, now it goes into a death spiral & crashes Firefox. See image … (read more)

Hi, Until recently the right click, 'save image as' method of saving a site image has worked flawlessly, now it goes into a death spiral & crashes Firefox. See image attached.

Am running Win10, 64 bit. Win is up to date. Firefox is 77.0.1 (64 bit)

Have run the diagnostics/help files suggested in the help files to no effect. Have similarly run Brave which is also doing the same thing whereas Edge doesn't seem to be affected.

Have deleted & re-installed both Firefox & Brave without change.

What am I not doing right?

Thanks

Asked by Dave 4 hours ago

Last reply by Dave 1 hour ago

Firefox on Windows 10: no access to internet, unable to access different pages (Options page, about:config, about:support, Help > Troubleshooting Information, etc.)

Hi Support, since few weeks I am unable to use any Firefox version (from older to the newest) with Windows 10. The issue is really weird because I can start the Firefox a… (read more)

Hi Support,

since few weeks I am unable to use any Firefox version (from older to the newest) with Windows 10. The issue is really weird because I can start the Firefox application; however, I am unable to connect to internet and I cannot open many Firefox pages like Options, about:config, about:support, Help> Troubleshooting information, etc.

The issue occurs for both standard Firefox installs and with Portable Firefox installs from different sources (Portableapps.com, Winpenpack, etc.). Restarting in Safe Mode has not helped.

I am looking for suggestions on how to troubleshoot this issue and hopefully solve it, as Firefox is my preferred browser.

Thanks in advance for any help you may provide! Best regards, Viki

Asked by vkroon 2 days ago

Last reply by vkroon 1 day ago

Clicking on images dowsn't work

I am using Firefox Browser Version 76.01. (64-bit). When logged in to google account through Mozilla Firefox, I cannot log out of by clicking on the profile picture, as t… (read more)

I am using Firefox Browser Version 76.01. (64-bit). When logged in to google account through Mozilla Firefox, I cannot log out of by clicking on the profile picture, as the click does not open the log out menu. And when using google image search, when an image is clicked it is unresponsive and the picture I clicked doesn't load. What can I DO? I tried many options which are there in various forums, but none of it solves the problem. Desperately thinking of abandoning using Firefox.

Asked by nanduannur 1 week ago

Last reply by nanduannur 1 week ago

youtube videos not loading, only spinning circle || issue after latest update

since update I can't open you tube videos, site is working & can search get previews but when click to open it don't play only try to load & keeps spinning circle… (read more)

since update I can't open you tube videos, site is working & can search get previews but when click to open it don't play only try to load & keeps spinning circle on black background. Cleared cache & cookies, deleted temp files, refresh Firefox but no help. Not using any add-on other than anti virus (updated), no plug-in used. No issue with other sites only concern is you tube video not playing. However, in private window video is playing without any problem. Other browser working fine, facing this issue after latest update - 77.0.1 (64-bit). No issue before update.

Asked by Sunil Kinra 21 hours ago

Last reply by Sunil Kinra 14 hours ago

Firefox stops working whenever i connect my bluetooth headphones

I just need a answer please as to why Firefox wont work whenever I connect my Bluetooth headphones. Every time i connect my Bluetooth headphones to my laptop i try to pla… (read more)

I just need a answer please as to why Firefox wont work whenever I connect my Bluetooth headphones. Every time i connect my Bluetooth headphones to my laptop i try to play a video and it doesn't work and if i try to open a new tab it wont load or if i try to play a video on Youtube or even look something up it just doesn't it just sits there loading and I've waited long amounts of time but it just won't load.the video will say its played and i'll give you an example it'll be in the middle of the video and i connect my bluetooth headphones and its just stays at the 10 minute mark and its not on paused but it never plays.

Asked by jai2the 1 week ago

Last reply by jai2the 11 hours ago

Computer crashed, Firefox history is gone and will not be saved

Hi everybody, I'm running Firefox 77.0 on my 2014 rMBP with OSX 10.11.6. A few hours ago my OS crashed and I reset my computer. Once I did this, I opened everything back … (read more)

Hi everybody, I'm running Firefox 77.0 on my 2014 rMBP with OSX 10.11.6. A few hours ago my OS crashed and I reset my computer. Once I did this, I opened everything back as it was pre-crash and all my Firefox tabs and absolutely everything else loaded correctly except for my history.

Every time I type a word, no previously visited URLs will load up in my URL field, I checked my History and it seems to have deleted 99% of every site I've visited. The recently closed tabs and windows are still there, and I can reload them if I press cmd+shift+t, however the rest of my actual history seems to be gone. I've reset (normally) my computer a couple more times, repaired disk permissions and whatnot and for some reason it won't even save whatever other sites I've now visited since it was wiped. Am I screwed here?

Asked by nodigits 2 days ago

Last reply by nodigits 1 day ago

Crashing constantly since 76 update

Hi, I'm really annoyed and even think about dropping firefox completely... There's nothing much to add: it simply crashing randomly. Sites crashing as well as entire brow… (read more)

Hi, I'm really annoyed and even think about dropping firefox completely...

There's nothing much to add: it simply crashing randomly. Sites crashing as well as entire browser...

bp-30cb2b8f-70e2-444a-8f41-5f6760200531 bp-15c4dee4-1917-4e03-bb64-558a60200531

Asked by cyberpooh 4 days ago

Last reply by cyberpooh 9 hours ago

Crash at startup if Firefox not properly quit before shutdown Debian Buster

Hello, One of my last Crash ID report : 49e3c347-5deb-4659-b9d1-281b00200514 I experiment this problem on two of my computers. Both are running Debian Buster. If I don't … (read more)

Hello,

One of my last Crash ID report : 49e3c347-5deb-4659-b9d1-281b00200514

I experiment this problem on two of my computers. Both are running Debian Buster. If I don't forget to quit Firefox before shutting down my computer, then I believe I won't have problem the next time I switch on my computer and launch Firefox.

However, as most of the time, if I shutdown my computer with Firefox still being open, it seems that Debian Buster doesn't close properly Firefox. In fact, if Firefox was still open when I switch off my computer, I can be sure (100% of the time) that at the next startup, Firefox won't be able to launch the previous session and I'll have to "restore my last tabs".

No other software seem to suffer from the way Debian Buster switch off. Only Firefox.

Thank you for any help one could give me,

Regards, Thatoo

Asked by Thatoo 2 weeks ago

Last reply by Thatoo 7 hours ago

FF slow, jittery and sometimes freezes (uses loads of RAM)

FF didn't used to be so slow. It now get really slow and uses a lot of RAM to the extend that my disk is full and I have to shutdown FF. I do have like 30 tabs open, with… (read more)

FF didn't used to be so slow. It now get really slow and uses a lot of RAM to the extend that my disk is full and I have to shutdown FF.

I do have like 30 tabs open, with one or two Slack-like web apps. However, I'm not using them all at the same time. In the first couple of quantum releases it didn't used to be this slow, never mind pre-quantum performance. Oh and I'm not gonna compare to Chrome or Chromium.

Any help with this? Is it the extensions causing it?

  • Also I never found a proper replacement to legacy Tab Session Manager (the quantum one is no where near as good).

Asked by lookintolearn 5 days ago

Last reply by lookintolearn 3 days ago

I can't open a site. Problem is persisting a long time ago and never solved

I can't open a site via https://<ip-address>. How is this possible using one of the most popular browser in the world? In google chrome, edge, internet explorer, sa… (read more)

I can't open a site via https://<ip-address>. How is this possible using one of the most popular browser in the world? In google chrome, edge, internet explorer, safari are working normally. Below the information about the error.

I'm trying to connect to a particular webbrowser tool. So we have two servers installed one is 36 and the other is 37 as the image attached.

Secure Connection Failed

An error occurred during a connection to 10.32.209.36. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by polli.luiz 2 days ago

Last reply by polli.luiz 6 hours ago