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support pages BROKEN

I have the Dark Reader extension, because white screens HURT MY EYES. This is an accessibility issue! ALL of your support pages do not recognize or respond to the dark r… (read more)

I have the Dark Reader extension, because white screens HURT MY EYES. This is an accessibility issue! ALL of your support pages do not recognize or respond to the dark reader extension, and leave the page backgrounds WHITE! I can barely stand to write this! UGH! Thank you for fixing this!

Asked by sentientliquid 2 months ago

Using a Shortcut folder as homepage

I’m currently using Windows 10 Firefox v.124.0.1 and am set to auto update. For some time now I’ve been trying to make use of the option to set homepage as a shortcut fo… (read more)

I’m currently using Windows 10 Firefox v.124.0.1 and am set to auto update. For some time now I’ve been trying to make use of the option to set homepage as a shortcut folder as described: Settings/Home/Homepage and new windows where one of the options is: ‘Choose a Bookmark to be your Home Page. If you choose a folder, the Bookmarks in that folder will be opened in Tabs.’ You then need to delete the existing homepage and select the desired shortcut folder. This works but after it appears to be a static rather than dynamic selection as regardless of any changes made to the indicated folder, the homepage does not change. Am I doing something wrong or expecting too much. Thanks John

Asked by john266 2 months ago

Can't navigate search suggestions with arrow keys on some sites

Previously I've been able to select search suggestions using the keyboard when typing into a search bar. As of a few days ago this no longer works on some sites like YouT… (read more)

Previously I've been able to select search suggestions using the keyboard when typing into a search bar. As of a few days ago this no longer works on some sites like YouTube, but does work on others like Google. The issue is not to do with num lock or scroll lock, and my browser is up to date (124.0.1 Ubuntu Snap version).

Asked by goofmuffin 2 months ago

How can I permanently turn off Firefox's "update available" pop-up reminder?

I use Firefox version 103, the old version that is perfectly compatible with an extension I always use. I love this old version, and I don't want to update it to the new … (read more)

I use Firefox version 103, the old version that is perfectly compatible with an extension I always use. I love this old version, and I don't want to update it to the new version. But the update reminder pops up many times everyday. it's so annoying. I used "about config" to turn it off (see photo 2); it works a bit, but the popup still there once daily after the configuration. I want to turn it off permanently. Is there any way to do it? Thank you very much!!

Asked by wongbouwing 2 months ago

Last reply by Agent virtuel 2 months ago

Disable Contextual Menu on SHIFT+Right Click in Firefox

I'm seeking assistance with disabling the browser contextual menu specifically on SHIFT+Right Click for my webpage. While this functionality is working as intended on oth… (read more)

I'm seeking assistance with disabling the browser contextual menu specifically on SHIFT+Right Click for my webpage. While this functionality is working as intended on other browsers, Firefox seems to be an exception. Is there a recommended approach to achieve this on Firefox? Any insights or guidance would be greatly appreciated.

Asked by AMAN SINGH 2 months ago

re: problem with browser for computer course

Hi, I am just wondering can you help me with my problem. I am currently doing a ICDL Essentials course with E-College and I am having a problem with ICDL connect as par… (read more)

Hi,

I am just wondering can you help me with my problem. I am currently doing a ICDL Essentials course with E-College and I am having a problem with ICDL connect as part of the course. It's something about a PSI In-application plugin if you know what I mean by that ??? it won't accept this plugin for some reason, can you help me with this problem please thanks.

Thanking you, Kind Regards, Siobhan Mc Brearty.

Asked by siobhan30killybegs 2 months ago

Streaming sound problem

On my new Samsung Galaxy (win11), streamed programmes deliver no sound via the built-in speakers in Firefox, only via plugged-in headphones. In Edge the sound comes via e… (read more)

On my new Samsung Galaxy (win11), streamed programmes deliver no sound via the built-in speakers in Firefox, only via plugged-in headphones. In Edge the sound comes via either channel. How do I fix this?

Asked by andrew245 2 months ago

How do I make the character under the caret visible?

On linux terminal the text should change color but how do I do that on firefox? By the way I have these settings for the caret ui.caretBlinkTime 0 ui.caretWidth 7 Not b… (read more)

On linux terminal the text should change color but how do I do that on firefox? By the way I have these settings for the caret ui.caretBlinkTime 0 ui.caretWidth 7 Not being able to see the character under the caret is problematic, would be nice if anyone knows what to do.

Asked by Hooper 2 months ago

Upgraded to 124.0.1 was on 123.0.1, said I could fill in PDF forms and doesn't work

When FF loaded for first time after update had message about being able to fill in PDF documents. Even said give it a try on a option block. Then it displayed a form wit… (read more)

When FF loaded for first time after update had message about being able to fill in PDF documents. Even said give it a try on a option block. Then it displayed a form with blanks to enter name etc. However I wasn't able to enter name or data in the fields they sent me for trying it out. I could do other things with PDF FF displayed, draw, add text box, but not enter data on the form they sent to try it out. Wish I had saved the PDF they sent to show the new feature.

Asked by Jer 2 months ago

How Hide tool bar & bookmarks bar in pop-up windows, Firefox 124 mac OS

I Use Mac OS Firefox as my primary client for Gmail, and I always compose emails in a pop-out window. Ever since Firefox 124, these pop-out windows include the tool bar a… (read more)

I Use Mac OS Firefox as my primary client for Gmail, and I always compose emails in a pop-out window. Ever since Firefox 124, these pop-out windows include the tool bar and bookmarks bar, eating up a bunch of space. I do want those bars displayed on my main firefox window, I don't want them displayed on the pop-up Gmail compose windows. Is there anyway to get Firefox revert back to this old behavior?

Asked by rhinoscope 2 months ago

Certain URL Name not Reload/Refresh the Page When User Click Buttons/Links inside that Domain Name

For introduction, sorry if My English was very bad. Suppose I was in YouTube (https://youtube.com) domain name, then from that URL, I went to https://youtube.com/history… (read more)

For introduction, sorry if My English was very bad.

Suppose I was in YouTube (https://youtube.com) domain name, then from that URL, I went to https://youtube.com/history (that is, all in the same domain name YouTube, but different URL) by clicking the history button. The same I did when I clicked https://chat.openai.com/c/d93ac426-c5d1-451b-abc4-fc82739f..... from https://chat.openai.com/c/d93df...... (went from one chat to another) or to https://chat.openai.com/ (went from current to new chat) by clicking the list of chats at leftmost vertical panel. When I saw the top left corner of Firefox browser, the "round circle arrow" reload button was not change to "X" or any other symbol specified that the page was going to different link (different URL). Previously I have had went to this https://github.com/microsoft/playwright/issues/15781 page, and mostly not specified the problems at all. I went to ChatGPT and it said that "I must change the 'false' to 'true' of browser.tabs.remote.separateContentProcess object/variable in about:config. When I searched for that, it seems I found browser.tabs.remote.separatePrivilegedContentProcess" and I have had toggle this to ensure if YouTube, ChatGPT, or other domain will refresh/reload the page when it went to different URL in the same domain, but nothing happens.

The problem is, this is not happen in Chrome Browser. Because of Firefox is my default browser, multi-functional, configurable, I want to make this behavior can also happens in Firefox rather than Chrome. Is there any solution of this?

Asked by zyxwvut153 2 months ago

Firefox update also installed Keeper password manager

Updated to Firefox 124.0.1 on March 28 (from 123.0.1, which was installed on March 12). This update also installed the Keeper password manager addon. This is a work PC s… (read more)

Updated to Firefox 124.0.1 on March 28 (from 123.0.1, which was installed on March 12). This update also installed the Keeper password manager addon.

This is a work PC so it's locked down by IT admin, including extensions on FF. I have no access to about:addons ("Blocked Page - Your organisation has blocked access to this page or web site") and it's impossible to install Xpis.

However, extracting info from extension.json shows that Keeper® Password Manager & Digital Vault Version: 16.8.1 was installed at the time the update to FF 124.0.1 happened. See images.

How can this happen? What can be done to remove Keeper, given that I don't have access to about:addons?

Possibly relevant: I do have some extensions that I had installed before Firefox extension access and install was locked down by Admin (lock down of FF was done remotely through some kind of policy), including LastPass.

torata

Asked by Justin Hollingworth 2 months ago

Hide the youtube vertical scroll bar in full screen mode (+ add-ons questions on mozilla.org)

Hello, I'm using a PC with windows 11 and my Firefox is up-to-date 124.0.1 (64 bits). 1- It's been several years since a "full screen <=> rest of page" transition… (read more)

Hello,

I'm using a PC with windows 11 and my Firefox is up-to-date 124.0.1 (64 bits).

1- It's been several years since a "full screen <=> rest of page" transition was implemented on youtube (using the scroll wheel for example). Is there a way to completely hide YouTube's vertical scrollbar in full screen mode?

I've checked with Opera and Edge browsers and their behaviors are normal in my mind, as the bar is simply hidden in full-screen mode, no matter where I move the cursor. https://ibb.co/nkJzb8S

On Firefox, it is hidden but only if you don't move the mouse or hold the cursor over the scroll bar. https://ibb.co/VW3JTzp Is this an expected behavior in Firefox?

Otherwise, I've tried a couple of "hide scrollbar" style add-ons, but nothing worked, at least for this particular vertical bar, in full screen mode. I also tried the Troubleshoot mode, and to delete the internet cache with no more success. Here's how it looks in pictures (moving ones :) ) to make it clearer https://www.youtube.com/watch?v=UrJa60LHEws

2- Another question please, why are add-ons disabled on mozilla.org pages, and is there a way to enable some of them on there ?

Thanks for your attention and any help you can provide. Damien F.

Asked by damien-france 2 months ago