Windows folder shown in Group-By when opened from Firefox

Hi All I disabled the group-by option everywhere in my Win 11 home. Now I can open any folder and avoid that useless feature... except if I open the download folder from … (read more)

Hi All

I disabled the group-by option everywhere in my Win 11 home. Now I can open any folder and avoid that useless feature... except if I open the download folder from Firefox.

Details: - if I open my Downloads folder from the desktop shortcut I get it normal (no group-by) - if I click the folder icon close to the downloaded file in Firefox Library/Downloads window, then the windows folder is shown with Group-by enabled - the same happens if I click the folder icon close to the downloaded file in Firefox's download toolbar icon

Does this happen to others? Thank you Stefano

Asked by steluci 14 hours ago

firefox browser

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. T… (read more)

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. The edge and brave browsers don't do this.

Asked by 99broekstra 6 hours ago

Show All download opens about:downloads instead of Library

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list fro… (read more)

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list from the library. Is there any way to force Firefox to open the Library when I click on see all download please? Thanks

Asked by Nad 1 hour ago

Can't download anything, dialog box never appears

Starting last night Firefox will not let me download anything. If I click on a download link, my Mac toolbar goes gray like normal, but no download dialog box ever appear… (read more)

Starting last night Firefox will not let me download anything. If I click on a download link, my Mac toolbar goes gray like normal, but no download dialog box ever appears. I have confirmed the dialog box isn't hiding behind any open windows on my desktop, and I have tried rebooting my system with no change.

Please help me fix this.

Asked by VincentBrick 31 minutes ago

My bookmarks have disappeared

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup f… (read more)

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup file.

Asked by charlie47 12 minutes ago

Sync Does NOT Work With Version 88.0 Ubuntu (Linux).. Original Version On Xtra-PC USB ThumbDrive Did !

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (doc… (read more)

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Asked by nm4dgdcs 6 days ago

Page jumps to the top after refresh

Good day. My use case is the following. I use Firefox Developer Edition for developing websites. Usually the development happens on a certain part of the page. Most of th… (read more)

Good day.

My use case is the following. I use Firefox Developer Edition for developing websites. Usually the development happens on a certain part of the page. Most of the times it is not on the top of the page, so you have to scroll down to it.

Sometimes when the page is refreshed a jump to the top happens. So then I need to scroll down again. It takes a lot of time and concentration away if it happens dozens of times a day.

It often happens after I did some changes to the files on the page. It usually does not happen when I refresh the page a couple of times (when I purpously want to reproduce this problem).

I did try running Firefox in Safe mode, but it didn't help.

What can be done to fix this problem on my side? Is this a bug in Firefox itself?

Asked by vasart 2 days ago

new computer firefox install wipes custom home page on all devices

This has happened to me on 3 different computers. Today, I installed Modicia linux operating system on a new computer. Then, I installed Firefox browser. I logged int… (read more)

This has happened to me on 3 different computers.

Today, I installed Modicia linux operating system on a new computer. Then, I installed Firefox browser. I logged into Firefox the normal way and all my book marks and passwords etc... were imported into the browser, but when I clicked the "Home" button, my customized home page was gone. There were just a couple buttons pre-configured to whatever the default thing is showing twitter and 2 or 3 other buttons, but not what I had spent 3 hours configuring on my other computers. This has only happened on a new install of Firefox.

When I went back to my old computer and started Firefox, they were all gone!!! All of them. How do I get them back without programming each individual button all over again? The picture shows what it looks like NOW. Before installing Firefox on this new computer, all 32 buttons on my home page were individually configured with URLs and custom icons. Walt

Asked by WalterRamjet 3 days ago

amazon Doesn't display or function once logged in on Firefox

Seems like after installing the latest update Firefox will not allow Amazon to function or display properly after signing in to Amazon. I can sign in using any other brow… (read more)

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Asked by Ugly1 3 days ago

Last reply by Ugly1 3 days ago

Firefox 100 Linux Vertical Scroll Bar

Running Firefox 100.0 on Linux Mint 20.3 Mate 1.26 I've noticed that websites like my bank use a "sub window" that slides in from the right to display the running balance… (read more)

Running Firefox 100.0 on Linux Mint 20.3 Mate 1.26 I've noticed that websites like my bank use a "sub window" that slides in from the right to display the running balances. Prior to version 100, this worked perfectly with dual scroll bars, one for the main window and one for the "sub" window. Now, with version 100, the "sub" window has no scroll bar. I can control the window by using the keyboard up/down arrows, but the scroll bar for the "sub" window is non existent. You cannot have access to my bank account, but you can duplicate the problem with Google. Simply search for say, a celebrity, click on one of the displayed images, and the window that displays on the right used to have it's own scroll bar, beside the bar that controlled the main window. Sub window scroll bar is now gone. It seems you folks violated one of the Cardinal Sins of Programming: IF IT AIN'T BROKE, DON'T FIX IT. Scroll bars worked great before, Not sure whose idea it was to "improve" them. Rolling a Firefox update backwards is a logistical nightmare. Is there a possibility of a fix coming out soon or are we to live with this as a "feature"??? Thanks for your time.

Asked by Merlinof2 1 day ago

Last reply by Merlinof2 4 hours ago

Firefox versions above 86.0.1 crash out on Saves and Save As with Windows 8.1

Whenever I try to update to a new version of Firefox from v86.0.1, they frequently crash out while trying to use a Save or Save As command. I have tried with multiple ve… (read more)

Whenever I try to update to a new version of Firefox from v86.0.1, they frequently crash out while trying to use a Save or Save As command. I have tried with multiple versions up to this v100, and they still do it. I have always had to revert back to the v86. I have tried most fixes that are shown on your help site, and in the Firefox settings. I am using the following hardware:

Processor AMD A10-7700K Radeon R7, 10 Compute Cores 4C+6G, 3400 Mhz, 2 Core(s), 4 Logical Processor(s)


AMD R70-370 Direct X 11 12-gigs of RAM 2-gigs of Graphics Card RAM Windows 8.1 version


Thank you very much for your help.

Asked by hulettterry885 6 days ago

Amazon prime videos stopped playing

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox bu… (read more)

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox but the issue remains.

Asked by Cheechako 3 days ago

v. 100.0 (64-bit Windows 10) hangs with disk access

Ever since the Firefox upgrade to v100.0 (Win10 64-bit), Firefox locks up whenever it spawns a new, external process. This happens most frequently whenever the website to… (read more)

Ever since the Firefox upgrade to v100.0 (Win10 64-bit), Firefox locks up whenever it spawns a new, external process. This happens most frequently whenever the website to which I'm connected (doesn't matter which one) attempts to print or read in a file on the hard drive. This is especially true for email sites, where these functions are most often called from within FireFox. No error code appears and it's not immediately evident that Firefox even has an issue. It just becomes completely unresponsive. I have to call up the Task Manager and kill the Firefox tasks to exit. When I reinvoke Firefox, it restarts the tabs I had open at the time I killed it. This never happened before v100.0, and does not happen in any other browser. I have a friend with a Windows 10 machine who has exactly the same problem.

Any suggestions?

Asked by Dylan Paine 3 days ago

Firefox Browser vs. Mozilla Firefox Browser in Win10

Last year someone asked about 2 Firefox for Android applications; I just had two different copies of Firefox installed on my Win 10 laptop (one in an attempt by Microsoft… (read more)

Last year someone asked about 2 Firefox for Android applications; I just had two different copies of Firefox installed on my Win 10 laptop (one in an attempt by Microsoft to upgrade to Win 11) where all my data was in the old app named 'Mozilla Firefox') while the newly installed app was just 'Firefox' and had none of my data. I did not attempt that new install, it seems Microsoft did ?? They also mentioned wanting to redirect the new Firefox to specific Domain Name Service servers, rather than the traditional server addresses provided by the local network. Anyone know what's going on?

Asked by bob_ferguson1 3 days ago

Hardware Accelerated Video Not Working

I'm not able to get hardware accelerated video decode working on Firefox developer 101.0b7 on Arch linux X11 with VA-API. This is verified by a lack of Video activity in … (read more)

I'm not able to get hardware accelerated video decode working on Firefox developer 101.0b7 on Arch linux X11 with VA-API. This is verified by a lack of Video activity in intel-gpu-top

There is also no obvious error message. On youtube videos I sometimes see

[2022-05-16T17:36:32Z ERROR mp4parse] Found 2 nul bytes in "\u{0}\u{0}" [2022-05-16T17:36:32Z ERROR mp4parse] Found 2 nul bytes in "\u{0}\u{0}" [2022-05-16T17:36:32Z ERROR mp4parse] Found 2 nul bytes in "\u{0}\u{0}" [2022-05-16T17:36:32Z ERROR mp4parse] Found 2 nul bytes in "\u{0}\u{0}"

but on Big Buck Bunny from https://test-videos.co.uk/vids/bigbuckbunny/mp4/h264/1080/Big_Buck_Bunny_1080_10s_1MB.mp4 I don't get that output and everything looks normal:

libva info: VA-API version 1.14.0 libva info: Trying to open /usr/lib/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_14 libva info: va_openDriver() returns 0

but the video decode in intel-gpu-top shows 0%.

VA-API is confirmed to be working in mpv, if I play that same big buck bunny video in mpv I see 10-20% video decode usage.

vainfo shows

vainfo: VA-API version: 1.14 (libva 2.14.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 22.4.1 () vainfo: Supported profile and entrypoints

     VAProfileNone                   :	VAEntrypointVideoProc
     VAProfileNone                   :	VAEntrypointStats
     VAProfileMPEG2Simple            :	VAEntrypointVLD
     VAProfileMPEG2Simple            :	VAEntrypointEncSlice
     VAProfileMPEG2Main              :	VAEntrypointVLD
     VAProfileMPEG2Main              :	VAEntrypointEncSlice
     VAProfileH264Main               :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointEncSlice
     VAProfileH264Main               :	VAEntrypointFEI
     VAProfileH264Main               :	VAEntrypointEncSliceLP
     VAProfileH264High               :	VAEntrypointVLD
     VAProfileH264High               :	VAEntrypointEncSlice
     VAProfileH264High               :	VAEntrypointFEI
     VAProfileH264High               :	VAEntrypointEncSliceLP
     VAProfileVC1Simple              :	VAEntrypointVLD
     VAProfileVC1Main                :	VAEntrypointVLD
     VAProfileVC1Advanced            :	VAEntrypointVLD
     VAProfileJPEGBaseline           :	VAEntrypointVLD
     VAProfileJPEGBaseline           :	VAEntrypointEncPicture
     VAProfileH264ConstrainedBaseline:	VAEntrypointVLD
     VAProfileH264ConstrainedBaseline:	VAEntrypointEncSlice
     VAProfileH264ConstrainedBaseline:	VAEntrypointFEI
     VAProfileH264ConstrainedBaseline:	VAEntrypointEncSliceLP
     VAProfileVP8Version0_3          :	VAEntrypointVLD
     VAProfileVP8Version0_3          :	VAEntrypointEncSlice
     VAProfileHEVCMain               :	VAEntrypointVLD
     VAProfileHEVCMain               :	VAEntrypointEncSlice
     VAProfileHEVCMain               :	VAEntrypointFEI
     VAProfileHEVCMain10             :	VAEntrypointVLD
     VAProfileHEVCMain10             :	VAEntrypointEncSlice
     VAProfileVP9Profile0            :	VAEntrypointVLD
     VAProfileVP9Profile2            :	VAEntrypointVLD

As far as I know all flags are set properly (according to https://wiki.archlinux.org/title/firefox#Hardware_video_acceleration) and I have set MOZ_DISABLE_RDD_SANDBOX=1

Asked by max.ehr 3 days ago