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  • Archived

Customize the location of print headers and footers?

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)? I prefer the header to be url only, in the center. … (read more)

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)?

I prefer the header to be url only, in the center. While the footer has page on left; title in the center, and date on the right.

This used to be easy to accomplish with print options in older versions, then -- as the print dialog changed (and actually improved a lot in most *other* ways) I had to turn to about:config modifications like those described in the 1/27/21 reply here: https://support.mozilla.org/en-US/questions/1323433. But now I can't seem to find any way to have any control over print headers besides "on" and "off."

One problem I find with having both page title and url on top is that these can be long, causing one or both to be truncated.

I'm using Firefox 115.3esr.

Asked by Rick216 1 year ago

Answered by zeroknight 1 year ago

  • Solved

Background image change

I cannot change the background image when my Firefox app opens on my MS Windows laptop. During set-up, the system had me select an image, but I want to change it as I fin… (read more)

I cannot change the background image when my Firefox app opens on my MS Windows laptop. During set-up, the system had me select an image, but I want to change it as I find it distracting. Thanks!

Asked by Noah Henson 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

bookmarks

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever yo… (read more)

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever you have done to firefox, mozilla I hate to say I don't like it at all.. thanks

Asked by lis152 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

This video does not load in FireFox but works fine in Edge / Chrome / Safari

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4 … (read more)

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4

Asked by John Clark 1 week ago

Answered by John Clark 5 days ago

  • Solved

FireFox crashes on startup - even in safe mode - with reportID inside

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4… (read more)

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4 - Initial crash caused by opening and quickly closing (IF that succeeded before crash) a onedrive share link - Cannot start firefox any more, also not in safe mode - the only thing that works is launching it with a fresh profile.

The report ID is bp-a8c824fc-a7fb-4290-a72b-b63160250620

Ideally I can resolve this without needing to refresh or start over with a new profile

Asked by Sintel 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Using Firefox the comment sections on foxnews.com disappeared

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worke… (read more)

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worked on Firefox.

Asked by Janet Frazer 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

‘How do I move the "Home" icon to the left side where it used to be before the latest update?’ for ‘Firefox’

I recently needed to reinstall Firefox to attempt to deal with an issue. It turned out Firefox was not the cause but when the new browser opened, it did not have the Home… (read more)

I recently needed to reinstall Firefox to attempt to deal with an issue. It turned out Firefox was not the cause but when the new browser opened, it did not have the Home icon on the toolbar.

I went to "Customize toolbar" and added it but now it shows up on the far right end of the toolbar. It used to be to the left of the URL area. I tried to grab it with the mouse and drag it but it won't move.

Every time I need to jump to a home page I end up going where it used to be. I realize this is small potatoes but is there any way to get it back where it used to be?

Asked by caladie 2 weeks ago

Answered by caladie 2 weeks ago

  • Solved

No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (read more)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Asked by computerdown 2 weeks ago

Answered by computerdown 2 weeks ago

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  • Locked

Why does "Delete cookies and site data when Firefox is closed" keep getting set randomly?

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT … (read more)

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

Asked by Will Totten 1 week ago

Answered by Denys 1 week ago

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  • Locked

Update Firefox funktioniert nicht

Sehr geehrtes Team, ich wurde aufgefordert, ein Upload zu starten bei Firefox. Das habe ich versucht. Ich erhalte die Meldung 'Couldn't load XPCOM' Was muss ich tun, u… (read more)

Sehr geehrtes Team, ich wurde aufgefordert, ein Upload zu starten bei Firefox. Das habe ich versucht. Ich erhalte die Meldung 'Couldn't load XPCOM' Was muss ich tun, um Firefox wieder zu starten ?? Wird dringend wg. Kontoprüfungen benötigt ! Kann dieses evtl. an fehlender Kapazität liegen ? Z.Zt. habe ich 371 MB von 111 KB zur Verfügung. Ich bitte Sie, mir schnell zu helfen - Danke vielmals. MfG Karin Gähler Telefon +49 [phone number removed]

Asked by Karin Gähler 2 weeks ago

Answered by Denys 2 weeks ago

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  • Archived

Terminal command to determine if ESR is installed (OS X)

Google provides a different key to differentiate installed copies of Google Chrome (standard or "Google Chrome for Work") in this file: "/Applications/Google Chrome.app… (read more)

Google provides a different key to differentiate installed copies of Google Chrome (standard or "Google Chrome for Work") in this file:

"/Applications/Google Chrome.app/Contents/Info.plist"

Google Chrome:
<key>KSBrandID</key>
<string>GGRM</string>

Google Chrome for Work:
<key>KSBrandID</key>
<string>GGRO</string>

Is there such an identifier on Firefox vs Firefox ESR?

Thanks, Don

Asked by donmontalvo 9 years ago

Answered by donmontalvo 9 years ago

  • Solved

I have no bookmarks or bookmark bar this morning.

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sigh… (read more)

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

Asked by Diane Bowers 2 weeks ago

Answered by Diane Bowers 1 week ago

  • Solved

Firefox browser open link on a new tab but displays nothing

Hello I have a problem, namely at work when I click a link to a photo, the Firefox browser open a new tab but displays nothing (white background), but when I hover over t… (read more)

Hello I have a problem, namely at work when I click a link to a photo, the Firefox browser open a new tab but displays nothing (white background), but when I hover over the link and click enter, what should appear is what should be there. Where in the settings can I change it so that such links do not have to be approved by enter.

Asked by linuxmdv 2 weeks ago

Answered by linuxmdv 2 weeks ago

  • Solved

caret_left_24_filled.svg ??

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything… (read more)

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything to worry about? I haven't opened it.

Thanks for any enlightenment you can offer!

Asked by Julie 2 weeks ago

Answered by Denys 2 weeks ago

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  • Archived

Firefox suddenly is slower than ever and been using for decades

Hi, I was a former IT person for decades and used Firefox because I love it. But lately, it isn't usable for me. Seemingly happened out of nowhere within the past few we… (read more)

Hi,

I was a former IT person for decades and used Firefox because I love it. But lately, it isn't usable for me. Seemingly happened out of nowhere within the past few weeks.

I tried all the troubleshooting steps in the guides on your support forum, but nothing worked. So I tried the following:

1. Uninstalled Firefox using Windows Uninstaller 2. Deleted every single Mozilla folder from within the user profile to the program files folders, local roaming folders, etc. - EVERYTHING. 3. Went into the Windows Registry and also deleted Mozilla folders within the local machine and current user folders. 4. Rebooted computer 5. Went to Getfirefox.com and reinstalled Firefox. 6. Logged into a brand spanking new Firefox installation

Still SLOW as molasses. Frustrating. I can't work. It is literally 4x slower than any other browser now. I use Firefox for 90% of my web stuff, the other browsers 10% of the time for testing. But as it goes now, I cannot use Firefox anymore after decades of using it.

Anything else I can try? Maybe I missed something when I scrubbed it and reinstalled? Why suddenly is it this slow? Any ideas?

I will try next to log into a different Windows profile I guess and see if that improves it. Maybe my Windows profile is jacked up, although, I thought removing all Mozilla folders from within my Windows profile would be enough, so I am not so sure that will fix it. I will try though.

Any help you can provide would be much appreciated.

Thanks,

Mark

Asked by markob17 1 year ago

Answered by markob17 1 year ago

  • Solved

Error code when trying to log in to Yahoo email accts

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and … (read more)

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and my computer several times. I deleted old history which I do several times a week anyway. I called AT&T support team but they just suggested logging on to another browser. So I tried Edge and was able to access the emails successfully. I even "refreshed" Firefox and nothing changed except I had to replace several quick links. I checked for updates and discovered my Firefox browser is up to date. My Android cell phone has no issues with the emails. I have one on Firefox browser and one with Chrome on my cell phone and no issues with either one. I have been using the same log in link for many years. I even explored the new way to log in called "Currently.com" for yahoo mail. Still won't work on Firefox. But it does work on Edge. I would prefer to continue using Firefox for browser but need to use Edge til I figure this out. Any suggestions would be greatly appreciated. (BTW wifi IS on and the connection for everything else works fine.

Here is the message I get when I try to log in: "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over." Legal policy center Privacy policy Terms of use Accessibility Your privacy choices ©2025 AT&T Intellectual Property. All rights reserved.

Asked by k4233 5 months ago

Answered by k4233 4 months ago

  • Solved

Text in my Bookmarks bar turned black

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back… (read more)

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back to white? Thank you for your help.

Asked by Bob 6 days ago

Answered by Bob 4 days ago

  • Solved

Startup

I have the box ticked in Settings for previous tabs to be installed on Startup but it isn't happening although it used to. I was trying to get rid of caches (what are th… (read more)

I have the box ticked in Settings for previous tabs to be installed on Startup but it isn't happening although it used to. I was trying to get rid of caches (what are they?) and must have done something.

Asked by trasna 2 weeks ago

Answered by trasna 2 weeks ago