Why did I receive an email saying my Mozilla account would be closed in 7 days unless I signed in?

I received an email that said my account would be closed in 7 days unless I signed in. I leave my Mozilla tabs permanently open and use them every day. I tried to sign i… (read more)

I received an email that said my account would be closed in 7 days unless I signed in.

I leave my Mozilla tabs permanently open and use them every day. I tried to sign in as instructed and got an "unknown error" about 3 times. Then I was sent to a page talking about Windows 10. I have the extension; that's not a problem for me.

Closing Mozilla and possibly losing all those open tabs would be a BIG problem. Evidently I'm signed in now. I hope everything is OK with my Mozilla account.

Solved 1

How do I unblock a site I accidentally blocked?

I have two desktop computers. both were fine. Now when I try to access a site i have gone to innumerable times it says "Blocked access". I can still get to the site on t… (read more)

I have two desktop computers. both were fine. Now when I try to access a site i have gone to innumerable times it says "Blocked access". I can still get to the site on the other computer, but it is annoying to have to hop back & forth. I looked at the settings page, but I have no idea what I need to change to regain access.

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How do I know if firefox is running on my computer? and if it is running how can I turn it off? Printer installation instructions say "shut off VPN" to allow softwasr installation?

windoows 102 dressktop with ESET antivirus software. Is firefox running and if YES, how can I turn Firefox VPN OFF or pause it for two or three hours while I update prin… (read more)

windoows 102 dressktop with ESET antivirus software. Is firefox running and if YES, how can I turn Firefox VPN OFF or pause it for two or three hours while I update printer software?

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problems accessing E-Bay

Since April 27th have been various situations where this msg occurs: Access Denied You don't have permission to access ht tp :// signin.ebay.com/logout/confirm?" on this … (read more)

Since April 27th have been various situations where this msg occurs: Access Denied You don't have permission to access ht tp :// signin.ebay.com/logout/confirm?" on this server. Reference #18.17fc3117.1778464971.41591197 An error has occurred

Although the letters in the reference can be different.

1. Trying to open E-Bay with an icon presented in Firefox for E-Pay, or searching Google for 'E-Bay Login', in Firefox, Edge, and Chrome this msg occurs. 2. If I can sign on, when opening searchers from a folder the searches:

	A. Some searches have the words, and show items for sale, but the rest have the access denied msg where the search words should appear. 
Will send a pic when can sign on.

2. If E-Bay will open, sometimes all searches will load ALL with the search words visible in all tabs, but when click on a link for an item to sell, the access denied msg occurs. Sometimes a few searches will load with the name of the search in the tab, but other searches will load with the will load with the words access denied, and the mas when clicked. 3. Some website like Arkaim of some such issued this msg: Your IPv4 Address 104.187.9.142 received a bad risk score. 4. Left msg on Firefox about above, no response, left 2 msgs on E-Bay Technical Support, no response, Microsoft no help, Dell no help, AT & T sent new Gateway/Modem.

IP address changed, and IPv4 changed to  IPv6. Same problem.

At & T said the old router was slower than I paid for: Speed Test 210.6, 29.7 New router 475.5, 225.8. Google AI says clear cache: Clear Cache on Desktop (Chrome, Edge, Firefox) [1, 2, 3] 1. Open Menu: Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac). 2. Time Range: Select "All time" to clear everything. 3. Select Data: Check "Cookies and other site data" and "Cached images and files". 4. Clear: Click "Clear data" or "Clear Now". 5. Restart: Close and reopen the browser. [1, 2, 3, 4, 5] I saved the icon of Network & Internet, Internet Options to delete temporary files, history, cookies, saved passwords, and web info (same Thiong??????) Lastly Google AI recommended editing the DNS to Google (8.8.8.8) or Cloudflare (1.1.1.1). Any danger in doing this?

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How to remove hidden bookmarks which are not listed under "Manage Bookmarks"?

There are urls saved in my firefox which are not listed under "Manage Bookmarks". At least one is my own bookmark i already deleted. All others seem to be basically adv… (read more)

There are urls saved in my firefox which are not listed under "Manage Bookmarks". At least one is my own bookmark i already deleted. All others seem to be basically advertisement. Urls i never visited and don`t want suggested to me. I do not use a firefox account and my settings are set to only suggest my bookmarks in the url bar. How to remove this Garbage?

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Changes in metadata tags in Microsoft 365 not updating due to cache issues

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show th… (read more)

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show the old values. Refreshing the page and deleting the cache does not solve the issue. Only uninstalling and then reinstalling Firefox resolves the issue. The problem does not occur in Microsoft Edge.

Open

Can I add Firefox free VPN to only one computer, my laptop, as my destop has Proton VPN?

My desktop has the entire Proton collection of apps loaded. This includes a paid VPN. I want a VPN for my laptop as well....is it possible to load Firefox free VPN to j… (read more)

My desktop has the entire Proton collection of apps loaded. This includes a paid VPN. I want a VPN for my laptop as well....is it possible to load Firefox free VPN to just my laptop? Or, if the addition of free VPN is universal to all Firefox installations, is there a way to deactivate the Firefox VPN on a certain separate device? Thanks for your time!

Solved 2

Weird Navigation Issues

I'm a decades long time Firefox user, and I always keep Firefox updated automatically to whatever is the current version. I've never had any substantial issues with Firef… (read more)

I'm a decades long time Firefox user, and I always keep Firefox updated automatically to whatever is the current version. I've never had any substantial issues with Firefox in the past, but recently I've encountered some rather drastic issues.

Background: I'm ex-IT, so I tend to be ultra-conscientious about security and performance updates all across my system. I'm also highly alert for any signs that my system or apps might be compromised in any way.

Recently, I started noticing that I was unable to scroll with my keypad or keyboard on certain sub-windows and certain pop-ups in some web sites (not all). I could scroll these sub-windows/pop-ups only by touch screen, and until today that has always worked. I've been using this workaround, because I haven't had time to really look into the issue. Most sites worked fine, but many would not.

Today, however, I logged into what I know to be a legitimate web site, https://blueshieldca.com, for some important information, but this time I found I was unable to scroll ANYthing on the site using my keypad, keyboard, or touch screen. I could change pages through the on-site menus, but couldn't navigate further at all on any page. I can see that there is more information cut off at the bottom of the page, but I simply can't scroll the page to view it. I almost never use MS Edge browser, but I tried it today, and I'm not having the same problem using Edge.

I'm also having a slightly different, but similar (related?), Firefox issue with the typical cookie-settings-preferences prompts that appear initially on most web sites. Any time I try to arrow over the cookie prompts, they immediately disappear. I'm completely unable to accept, change, or set cookie preferences on any sites.

I've reviewed all my settings in Firefox and all the add-ons I use. In Firefox itself, I run the following extensions: Brave (default search), DuckDuckGo Privacy Essentials, Ghostery Private Search for Firefox, Malwarebytes Browser Guard, Privacy Badger, and Express VPN (disabled) - I do not run any browser-specific VPN, but I always use Nord VPN on my system. The configuration options are overwhelming, and in spite of investigating every avenue I can think of, I haven't been able to find either a cause or a fix. I'm sure hoping you guys can help me figure this out!

My system is Windows 11 Home (25H2), 64-Bit, on a DELL XPS 13, 32GB RAM, 1TB SSD drive (1/3 free), about 3 years old. In addition to the browser-specific security software mentioned above, I run Bitdefender Security. I haven't made any changes or specific updates to any apps that I can link to the inception of this problem.

Any ideas will be greatly appreciated!

Solved 1

facebook searches not being remembered

After a recent firefox download, I noticed that on my 3 Mac computers, all using firefox on facebook, that none of my searches are being remembered anymore. But on Chrom… (read more)

After a recent firefox download, I noticed that on my 3 Mac computers, all using firefox on facebook, that none of my searches are being remembered anymore. But on Chrome they are remembered.

Does anyone else have this problem and what can be done about it. Facebook is useless for me without being able to use the search feature properly.

-Martha

Open 2

Not so much a question as a complaint....why so many stories on the Mozilla homepage require the reader to subscribe to the particular story source, just to read that one story

I'm an 81 yr old white male. I've chosen Firefox as my browser for 2 reasons. I feel that it keeps me relatively safe, and I enjoy the stories you choose for the home … (read more)

I'm an 81 yr old white male. I've chosen Firefox as my browser for 2 reasons. I feel that it keeps me relatively safe, and I enjoy the stories you choose for the home page. The problem is that over the years,, many stories on the homepage require the reader to subscribe to the story's source in order to read it.

For a man my age, that's nuts.....subscribe just to read that one story.....not gonna do it. Consequently, I've had to look elsewhere that which I wish to read. I recommend that you research other periodicals that might allow reading without the required subscription.

Scott Geesey Chester, VA

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I've lost ALL my bookmarks and cannot import a bookmark HTML file.

I have tried to follow various help files, but can't recover any bookmarks. Everything bookmark related seems to have completely disappeared. I have the current bookmarks… (read more)

I have tried to follow various help files, but can't recover any bookmarks. Everything bookmark related seems to have completely disappeared. I have the current bookmarks backup from my laptop, but when i go to the bookmark library and click on "import bookmarks from HTML" nothing happens. I am on an iMac OS 12.7.3, Firefox 150.02

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