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  • Archived

Can no longer drag from downloads or copy images

Using latest version of Firefox - 116.0 Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy i… (read more)

Using latest version of Firefox - 116.0

Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy images from pages.

I will right click, copy image and it just does not go into my clipboard.

In terms of the Downloads, I'd always download audio or video files and drag them straight into Premiere Pro - I can no longer do this. I cannot drag it outside of Premiere either, so it's not an Adobe bug.

Any help would be greatly appreciated, Thanks

Asked by adampelka26 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox v122 --profile option is not working properly

Hi, I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap) and when using the --profile option to specify the startup pr… (read more)

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...


============================================================
 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home


============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0


BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

Asked by Sanjiyan 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Middle click not working

I switched to Firefox DE because I wasn't able to install 3rd party extensions. Just now, my middle click isn't working. I can't use the middle click to open/close tabs a… (read more)

I switched to Firefox DE because I wasn't able to install 3rd party extensions. Just now, my middle click isn't working. I can't use the middle click to open/close tabs and to open links in a new tab. I checked my settings, tried a new profile, nothing works except in normal Firefox, the middle mouse does work, but I don't want to switch to that. My middle click also works in Edge and other apps, but please fix this issue as soon as possible. Thank you.


PS. Please add biometrics to Firefox, like how Google did with Chrome.

Asked by j.r.cudd2008 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

searches in address bar

I do not want my searches to be reflected in the address bar. I believe in prior versions of Firefox there was a checkbox to delete that provision. I'm using Firefox 12… (read more)

I do not want my searches to be reflected in the address bar. I believe in prior versions of Firefox there was a checkbox to delete that provision. I'm using Firefox 123.0 64-bit with Windows 10 and have been through the setting and more tools areas but found no way to remove that function. I did try the about:config suggestions but still have no joy.

Asked by stevespangler2008 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Getting many email notifications for the same data breach in Firefox Monitor

Over the last five hours, I have gotten 27 emails from Firefox Monitor for this data breach, for the same email address. I have already marked the breach as resolved in M… (read more)

Over the last five hours, I have gotten 27 emails from Firefox Monitor for this data breach, for the same email address. I have already marked the breach as resolved in Monitor but I keep getting emails. Is there anything I can do about it?

Asked by Lucidiot 1 year ago

Answered by Lucidiot 1 year ago

  • Solved
  • Archived

Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 2 years ago

Answered by SunnySkyez 2 years ago

  • Archived

When dragging a tab into a new window, how do you stop it from being full screen like previous window

I am wondering if it is at all possible to adjust the settings when pulling a tab into a new window. For example, if I am running Firefox fullscreen I would like the tab … (read more)

I am wondering if it is at all possible to adjust the settings when pulling a tab into a new window. For example, if I am running Firefox fullscreen I would like the tab that I pull to be opened in windowed form. I noticed that this is typically the case when using Chromium-based browsers, but noticed that on Firefox it stays in the format as the previous window. (if already windowed the pulled tab will also be windowed) is there a way to ensure that the pulled tab will always be windowed?

Asked by Grimprovise 3 years ago

Last reply by Grimprovise 3 years ago

  • Archived

Youtube Video Hanghing up when on another tab

I'm having an issue that seems to Lock up YouTube on Firefox. I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in… (read more)

I'm having an issue that seems to Lock up YouTube on Firefox.

I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in FF Beta 119.

If i play a Video on YT then switch tab to do something else then go back to YT it lock up the video window. I do not have this happen on Chrome or Edge.

I have tried refreshing the browser and still have this issue.

PC Specs: Razer Razer Blade 15 Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz Installed RAM 32.0 GB (31.8 GB usable) GPU NVIDIA RTX 3060


Here is link to short video of the issue described.

https://drive.google.com/file/d/1yYxQkUPZbIOOYnW31LzMM7R8NI0_kZY9/view?usp=share_link

Asked by 3_Pocket 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

search results lagging behind on firefox developer edition

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, t… (read more)

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, the words underneath the actual typing bar will lag behind. if i type slowly it doesnt do this...

Asked by somukingcorn 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Deleted items on mozilla are also deleted in file manager.

hi!, so i downloaded a couple videos on mozilla, i saw them in my downloads but i didn't open them, now i delete them from mozilla and they were automatically deleted fro… (read more)

hi!, so i downloaded a couple videos on mozilla, i saw them in my downloads but i didn't open them, now i delete them from mozilla and they were automatically deleted from dowloads and i can't find them in my recycle bin either.Is there a way to get them back?

Asked by NJ 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox Developer edition error message "Failed tor read configuration file " on startup

Hello, I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit) I always have Firefox updates so version before th… (read more)

Hello,

I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit)

I always have Firefox updates so version before that was the 116.b08

After the update on startup I get the error message attached I close it and then Firefox runs normally but this happens on every time I run Firefox.

Asked by lokiX2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Opening devtools make tab unresponsive

I am developing a website (using AstroJS, but i don't think that's the problem) and since yesterday I am experiencing issues when opening devtools. Once I open devtools t… (read more)

I am developing a website (using AstroJS, but i don't think that's the problem) and since yesterday I am experiencing issues when opening devtools. Once I open devtools the whole FF tab becomes unresponsive, I cannot even refresh the page until they are done loading. I can change devtool tabs from 'inspector' to 'console' to 'network' etc but especially 'network' and 'debug' tabs are blank.

I run a 'performance' capture and got these results. In the test I have only opened the devtools and switched to the inspector tab which is unresponsive. The CPU usage is at around 90% however, I don't really know how to read the finding and understand what the problem is.

So anyone that can help me understand what is going on here?

Asked by cgeopapa 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Page jumps to the top after refresh

Good day. My use case is the following. I use Firefox Developer Edition for developing websites. Usually the development happens on a certain part of the page. Most of t… (read more)

Good day.

My use case is the following. I use Firefox Developer Edition for developing websites. Usually the development happens on a certain part of the page. Most of the times it is not on the top of the page, so you have to scroll down to it.

Sometimes when the page is refreshed a jump to the top happens. So then I need to scroll down again. It takes a lot of time and concentration away if it happens dozens of times a day.

It often happens after I did some changes to the files on the page. It usually does not happen when I refresh the page a couple of times (when I purpously want to reproduce this problem).

I did try running Firefox in Safe mode, but it didn't help.

What can be done to fix this problem on my side? Is this a bug in Firefox itself?

Asked by vasart 3 years ago

Last reply by vasart 3 years ago

  • Archived

Firefox reverted back a few years, need to install my old firefox data

After a update my browser was running very slow, I'm not sure what I did but my whole browser, including history and bookmarks and add ons reverted back years. But I have… (read more)

After a update my browser was running very slow, I'm not sure what I did but my whole browser, including history and bookmarks and add ons reverted back years. But I have a whole folder of Old Firefox Data which is from today.

How do I get this back on there and get everything back to normal?

Asked by TheImmortalLowlife 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Show Google search URL in address bar, don't overwrite it with the original search string

Steps to reproduce: 1. Have Google as the default search engine. 2. Type a search string into the address bar. 3. The address bar briefly shows a URL for the Google Se… (read more)

Steps to reproduce:

1. Have Google as the default search engine.

2. Type a search string into the address bar.

3. The address bar briefly shows a URL for the Google Search results.

4. The address bar is very quickly overwritten with the original search string.

See screenshot for example.

How do I stop step #4 happening? I want the URL to remain in the address bar, for example to be able to give somebody a link which executes the google search.

I think this is new in FF121.

Asked by pg_78 1 year ago

Answered by pg_78 1 year ago

  • Solved
  • Archived

saved passwords.

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of ot… (read more)

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of other devices. Can a user on the previous PC sign in with a password that is saved in Firefox?

Asked by mccg.cetin 1 year ago

Answered by cor-el 1 year ago

  • Archived

Mozila Tab

Hi Mozilla Suport teams, i am currently using the mozilla for the developer version and the app runs flawlessly, and i love it. But i have some suggestion for the develop… (read more)

Hi Mozilla Suport teams, i am currently using the mozilla for the developer version and the app runs flawlessly, and i love it. But i have some suggestion for the developer at mozilla to make a tab that can group the tab into a fresh tab like the google chrome has, and since i open so many tab in this browser, i would absolutely love it where the feature of grouping tab is available for me, so i can group them in name and leave it there, rahter than open up more than 10+ tabs in a window. Thank you so much

Asked by nokromanx 1 year ago

Last reply by Paul 1 year ago

  • Archived

Error "The WidevineCdm plugin has crashed" on Ubuntu 22.04 when use Prime Video

Rodrigo Viana Rocha detect the right problem in AppArmor configuration and fixit Netflix on Firefox: "The WidevineCdm plugin has crashed" … (read more)

Rodrigo Viana Rocha detect the right problem in AppArmor configuration and fixit Netflix on Firefox: "The WidevineCdm plugin has crashed"

Asked by Pedro 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to load "accounts.firefox.com" - regardless of browser - can't Sign in to use Sync as a result - Win11

Hi all, I've got a puzzling problem with just one desktop PC on my network, and only in Windows 11 (fully updated) - the same PC when booted into another OS (Ubuntu) work… (read more)

Hi all, I've got a puzzling problem with just one desktop PC on my network, and only in Windows 11 (fully updated) - the same PC when booted into another OS (Ubuntu) works without any issues.

I have a fresh install of the latest Firefox as well as the Developers Edition. MS Edge is also updated to the latest build, yet none of them can load the "accounts.firefox.com" page.

All I get is a completely blank page, save for a blue circle on the top left corner. I've tried all the usual resetting, Troubleshooting Mode... etc, (issue is present in Troubleshooting Mode) and pretty much stumped at this point.

All other websites I've tested with all browsers don't seem to have any issues at all, including the likes of "accounts.microsoft.com" or "accounts.google.com".

Google hasn't turned up with any results matching exactly what I'm seeing with this particular machine/problem... hoping someone can help pointing me in the right direction.

Thanks in advance,

Asked by red2thebones 1 year ago

Last reply by cor-el 1 year ago