Firefox Support Forum

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

My firefox collapsed a couple of times (I don't blame it my browsing contained around 40 tabs XD). However, when I restarted the browser all of my addons went missing also I cannot add any new addons tried the ones recommended by the browser. I also tried to update the browser and all the troubleshooting options I could find. The issue is not detected by any troubleshooting I tried. So please help me restore somehow my addons or at least make me able to install addons at all. Thanks

When I click on Fedex tacking, fedex link goes round and round. Same when I click on search link my my local library. Works fine in Edge. How to fix? Same on other PC in our home, using Firefox. Thanks

About every month or so Firefox decides to delete my login info and i have to relog everywhere again.

While this is not a critical issue, its a very annoying one.

My cookie settings are on standard, and the "Delete cookies and site data when Firefox is closed" square is unticked. I use Dashlane for my passwords but ive used it for a long time before on mozilla and other browsers and i've never had issues with it.

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am looking for a new internet browser that is more like the one you use to have. I DO NOT LIKE THE NEW VERSION!!!!!!!

for some reason firefox decided it is fun to mess around with my browser and decided to prevent me from making saved logins,this is so frustrating why does firefox like to do this.

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me to the second/third (for two or three tabs). Other keyboard shortcuts are not glitched like this. Why is this happening and how I can fix it?

I have already reinstalled Firefox and restarted my computer, but neither of those have done anything.

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site and I think it may be unsafe. Pls advise.

Hello, as of yesterday, I noticed that my Google searches were displaced by ads. If I search something, Google would normally display a short summary and a little piece of information at the top of the page, but instead the first ~10 results are all ads, one of the top ones always being yahoo.com. Same goes for searching for translations "[Any word] + language" normally results in the translation tool being displayed at the top, but again just ads.

I have scanned my PC for viruses (with the Windows Defender and Bitdefender) but at least they didn't find anything. When I deactivate all my extensions (Which is only Adblocker, ironically), nothing changes. When I browse in Safe Mode, the ads do not appear. I have already cleared my Cache etc. but that didn't do too much. No I installed a Scriptblocker and with that, Google is back to normal again. But of course, even if that workaround works, I'd also like to know what is causing this. (I also checked with Chrome for example, the problem is Firefox specific)

Any ideas what I could try next or what the problem might be?

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Build 22621.2861 This is a reasonably new Acer Nitro PC (August 2023) with a solid state drive.

When I double click the Firefox Icon a large white box opens on my PC and remains that way for 10-15 seconds, then the white box fills-in with the Firefox screen. Once opened, Firefox works perfectly.

I tried the troubleshooter and Firefox starts instantly, as it did previously. I have no Extensions, Themes, or Plugins. I even disabled: OpenH264 Video Codec and Widevine Content Decryption Module. I tried Google and DuckDuck as the Search engine with no difference.

Any suggestions?

Thanks for your help.

I've been through the about:config settings for browser.sessionstore and as far as I can tell there's no reason for this behavior. Basically, I can restore closed tabs by right-clicking the top bar and selecting the option, but the ctrl + shift + t shortcut is incredibly inconsistent. Sometimes it works as intended and sometimes the only way to reopen those tabs is the right-click menu. Does anyone else have this issue? I've not seen any posts about it.