Firefox stops working occasionally

Hello, this is a basic question however nugging me all the time. About 2 months ago I switched from using Chrome to Mozilla. However about once every 2 days my Mozilla f… (read more)

Hello,

this is a basic question however nugging me all the time. About 2 months ago I switched from using Chrome to Mozilla. However about once every 2 days my Mozilla freeze for about 20 sec and not responding. It is not about the amount of tabs/windows I am working on, it happens quite randomly. I do have gaming laptop with lots of CPU and RAM if you may ask. Is there any way to get rid of occasional crashing? Any IT hack much appreciated :)

Regards

Asked by rafallifesoldier 1 week ago

Last reply by rafallifesoldier 6 days ago

firefox 88 too slow

After migrating from Firefox 87 to 88.0.1 under linux-64 (debian 10), the browser became very slow. Typing has a delay of 2-3 seconds between end of type and appearence o… (read more)

After migrating from Firefox 87 to 88.0.1 under linux-64 (debian 10), the browser became very slow. Typing has a delay of 2-3 seconds between end of type and appearence on screen. Same for loading pages. Migrating back to firefox 87 is a nuisance since part of the setup is lost and mozilla keeps insisting daily to switch to firefox 88. The articles in "Fix slowness" do not seem to help.

Any suggestion?

Asked by mario.natiello 1 week ago

Last reply by mario.natiello 5 days ago

Ubuntu garbage data increases exponentially

# Ubuntu garbage data increases exponentially ## Intro and context Hello. I am a power user that works in software and web development. I have been using Firefox on… (read more)

# Ubuntu garbage data increases exponentially
## Intro and context

Hello. I am a power user that works in software and web development. I have been using Firefox on and on for most my life, but full time as my main browser since late 2018. One thing I love Firefox for is its lightness on memory compared to that of Google Chrome, and also its open web standards, open source, privacy, ethical owners, and customizations. I have been using Windows 10 up until July 9th 2020 before I switched to my first main Linux desktop. I have always kept my eye on CPU and RAM usage, as high CPU drains battery and running out of RAM results in a system crash. I actively keep many tabs open (less than 100 but more than 60) I ensure that they are light. I mostly have GitHub tabs open, but I keep a few other things open as well, mostly Wikipedia/wiktionary and duckduckgo tabs, a pcloud (file service) tab, but sometimes a youtube tab or two (rarely a reddit tab)

## Issue

I have been noting that garbage collection is getting exponentially worse over time. When I got my laptop, I was able to keep 2-3 fully packed profiles open at all times, and never having to close Firefox until shutdown (after about 12-16 hours uptime) I rely heavily on Firefox profiles for organization. It has been getting exponentially worse. Starting in late 2020, I had to reduce the max number of open profiles to 2, and in 2021. In early January, I had to start closing the profiles once a day to free up 2-3+ GiB of RAM (swap doesn't change much, that is the garbage data that isn't being cleared, it normally ends up at 800 MiB to 1.7 GiB by the end of the day) and now (as of January 22nd 2021) I have to close Firefox 2-3 times a day to prevent my system from getting overloaded, as Firefox eats through 1-2 gigabytes of RAM per hour, even when idle. I have noticed several processes titled `web content` that use 200-600 MiB each (there is usually 2-7 of them) I am wondering what I can do for Firefox to prevent high RAM usage. For reference, here is my main profile in idle mode:

Mozilla is refusing to let me upload images right now, so I will link them

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile1_Idle_1.22.2021.png

Here is my usual 2nd profile in idle mode:

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile2_Idle_1.22.2021.png

Here is the RAM and SWAP usage before my 2nd refresh today (uptime: 8 hours 46 minutes)

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Open_1.22.2021.png

And here it is with Firefox and Nautilus closed (I forgot about nautilus before getting the first 2 pics, it uses a lot of memory depending on its usage):

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Closed_1.22.2021.png

I have lately suspected that GitHub may have gotten heavier, or is sending too much data via AJAX methods, but I am not entirely sure.

    1. System specs

Device: `Dell XPS 13 9XXX`

Operating system: `Ubuntu 20.04 (Focal Fossa)`

Linux Kernel version: `5.4.0-48-generic`

Processor type: `Intel Core i5 10th generation`

Processor specs: `Intel® Core™ i5-1035G1 CPU @ 1.00GHz × 8`

Processor mode: `x64`

Desktop environment: `GNOME 3.36.1`

Windowing system: `X Desktop environment 11`

Memory: `7.4 GiB (8 GB)`

SWAP file: `2.0 GiB`

Firefox version: `84.0.1` - I haven't updated in a while due to fear of memory increase and instability

Number of Firefox profiles: `61` - no new profiles created since December 26th 2020

I am wondering what I should do about this. I work with hundreds of projects, so I can't close too many tabs, as it becomes hard to access and manage. I intend to close 16 tabs in the next month, as I am freeing up some projects.

***

Asked by SeanPM 3 months ago

Last reply by SeanPM 4 days ago

Firefox insanley lagging in Ubuntu 21.04 LTS

I use Firefox on Ubuntu 21.04 LTS and recently started facing delay of 3-4 seconds while trying to open any add-ons in top bar or even when trying to navigate application… (read more)

I use Firefox on Ubuntu 21.04 LTS and recently started facing delay of 3-4 seconds while trying to open any add-ons in top bar or even when trying to navigate application menu. I recently moved from windows to Ubuntu, no such lag or delay was there in windows.

What I tried- I tried to troubleshoot this problem with the help of troubleshooter present in Firefox and used the 'Refresh Firefox' option but still it was lagging too much. I also tried to remove all add-ons but still it was of no use. My system is fast enough to handle Firefox.

Asked by jackhammervyom 1 week ago

Last reply by jackhammervyom 4 days ago

UI freeze when opening bookmarks or history from library menu in Firefox 89/90

Hi! Been test driving Proton and quite liking it, but on both FF 89 and 90 im running into issue where opening bookmarks or history via library menu freezes browser ui. R… (read more)

Hi!

Been test driving Proton and quite liking it, but on both FF 89 and 90 im running into issue where opening bookmarks or history via library menu freezes browser ui. Restoring and maximizing window restores the functionality again until next time i try to access said menus. After restoring and maximizing it seems like all the actions i've tried happen at once. See video https://imgur.com/a/8f2tl0l. I have roughly 100 bookmarks, so that shouldn't be an issue.

This happens also on completely fresh install without any backups and new profile. As soon as I import my bookmarks or even bookmark couple new, random sites without restoring old bookmarks, this problem begins manifesting itself.

I've tried troubleshooting mode and that helps, but im still sure what causes the issue as just disabling hardware acceleration does not help and I have no other themes or extensions active atm. Just in case I've also tried updating graphics drivers to no avail.

Stable FF does not display such issue.

Asked by twofort 1 week ago

Last reply by twofort 3 days ago

MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING error after new server cert installed (self signed).

After installed some expired certs on a server in house, I try and bring up a management page that worked fine prior. The error is: The server presented a certificate tha… (read more)

After installed some expired certs on a server in house, I try and bring up a management page that worked fine prior. The error is: The server presented a certificate that contains an invalid encoding of an integer. Common causes include negative serial numbers, negative RSA moduli, and encodings that are longer than necessary.

Error code: MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING

How can this be worked around, a setting of some sort maybe?

Thanks for any input

Asked by sbhesser 1 month ago

Last reply by sbhesser 2 days ago

High contrast mode

If the high contrast mode is enabled in the Windows operating system, the content is not displayed in the Firefox browser in the selected mode. I ask you to make the -ms-… (read more)

If the high contrast mode is enabled in the Windows operating system, the content is not displayed in the Firefox browser in the selected mode. I ask you to make the -ms-high-contrast function work in Firefox.

Asked by sergyshir 1 week ago

Last reply by sergyshir 2 days ago

Another Small windoow moving on with high border

I am very very tired from this black border.. I have also tried by uninstall & install firfox setup again & again many times but this problem cant be fixed. Kind… (read more)

I am very very tired from this black border.. I have also tried by uninstall & install firfox setup again & again many times but this problem cant be fixed. Kindly help me as soon as possible..

Kindly assist me step by step ..How can i fix this problem.

Asked by Kamal Oberoi 5 months ago

Last reply by Kamal Oberoi 1 day ago

FireFox gets eroor code when I start it.

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all da… (read more)

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all day long. Why?

Asked by Nightowl 1 week ago

Last reply by Nightowl 1 day ago

Graphic artifacts on videos and frequent tab crashes

Hello, I've been getting an error for some time now. Firefox tabs suddenly crash (usually media tabs with video, like Twitch or video conference sites) and I can't seem t… (read more)

Hello,

I've been getting an error for some time now. Firefox tabs suddenly crash (usually media tabs with video, like Twitch or video conference sites) and I can't seem to find a solution. But most importantly, many videos or live streams show graphic artifacts. You can check it in the attached screenshot). I have tried many things to solve it, but none worked. This is what I tried:

  • Changing cables and monitors.
  • Disabling extensions and plugins.
  • Disabling hardware acceleration.
  • Installing Firefox from scratch.
  • Installing an old version.
  • Installing Nightly.
  • Removing the GPU. The issue persisted with a different video card and with integrated graphics. So the GPU is not the issue.
  • Trying using another OS. I thought my Windows install might have been corrupt, but it also happened in Ubuntu.
  • Trying other browsers. I tried Chrome (which resulted in the issue as well) and Edge (which surprisingly did fine, it's my only solution right now).

I would love to keep using Firefox but it's a pain to watch media like this. I don't know if the issue might be from the motherboard or another component. Between the crashes and this I can't use it normally.

I can try providing any details needed to solve the problem. Could you please help me? I don't know what else I can try.

Asked by Orphen 1 month ago

Last reply by Orphen 1 day ago

Math formula in Moodle course displayed as plain Latex code since version 88

Recently (a few days), I have noticed that math formulas are displayed as plain Latex code in a Moodle-based course viewed on my windows Firefox browser. There is no prob… (read more)

Recently (a few days), I have noticed that math formulas are displayed as plain Latex code in a Moodle-based course viewed on my windows Firefox browser. There is no problem with other browsers and android devices. It seems to be related to the automatic update to the version 88 of the Firefox browser. Is any one else facing this problem? Does anybody know a solution?

Asked by tava 1 week ago

Last reply by tava 1 day ago

Armenian fonts

After the latest Mozilla browser update, the Armenian font/text is not visible in a normal way as before. It looks much smaller and the font is different, narrower and le… (read more)

After the latest Mozilla browser update, the Armenian font/text is not visible in a normal way as before. It looks much smaller and the font is different, narrower and less vivid. And playing with "Language and Appearance | Fonts and Colors" in Settings does not help... Please help resolve.

Asked by govivafood 1 month ago

Last reply by govivafood 1 day ago

Firefox not rendering Draftkings Lineups page correctly...

Please go to https://au.draftkings.com/lineup You can see that Google Chrome v90.0.4430.85 (64-bit) loads it correctly. Firefox v88 (64-bit) does NOT load the page correc… (read more)

Please go to https://au.draftkings.com/lineup

You can see that Google Chrome v90.0.4430.85 (64-bit) loads it correctly.

Firefox v88 (64-bit) does NOT load the page correctly.

Please refer to attached images for more information.

Could others please comment if they get the same issue or not?

How can I solve the issue?

Thanks all....

Asked by da4ig 2 weeks ago

Last reply by da4ig 5 hours ago

search feature did not work for Hertz

I wanted to check a Hertz reservation. I typed Hertz into the Firefox bar at the top and selected the first entry that had the Hertz logo followed by https:\\www.Hertz.… (read more)

I wanted to check a Hertz reservation. I typed Hertz into the Firefox bar at the top and selected the first entry that had the Hertz logo followed by https:\\www.Hertz.com. I clicked that entry and only a white page came up. I tried reloading and nothing happened. Eventually, I opened a new window and again typed Hertz in the bar. This time i scrolled way down and found a google symbol next to the word Hertz. I clicked that and it worked. How can I automatically search with Google so that I don't have trouble accessing sites?

Asked by peggywarner 6 days ago

Change Auto-Complete

Hello! I don't like to use DuckDuckGo, therefore I changed the Default Search Engine which works quite well. In addition I removed DuckDuckGo from the Search Shortcuts. N… (read more)

Hello!

I don't like to use DuckDuckGo, therefore I changed the Default Search Engine which works quite well. In addition I removed DuckDuckGo from the Search Shortcuts.

Nevertheless when I open a new tab and just type in "d" the first suggestion from auto-complete is always DuckDuckGo. This is quite annoying since one of my favourite websites starts with "d" as well. Is there a possibility to force auto-complete to suggest a specific website when I tipe in "d" or at least prevent auto-complete from suggesting DuckDuckGo?

Thanks!

Asked by gentilissima 1 week ago

Last reply by gentilissima 6 days ago

Where did my extension go?

I had a YouTube download installer that worked great. I used it yesterday. Today the button is gone from all my Firefox YouTube pages. Nothing changed It’s just gon… (read more)

I had a YouTube download installer that worked great. I used it yesterday. Today the button is gone from all my Firefox YouTube pages. Nothing changed It’s just gone. It says it’s enabled, when I look at my list of extensions, so I can’t re download or install. Firefox says it’s there. But it’s just gone. What do I do?

Asked by aborman 6 days ago

Upload of video file hangs up

Uploading large video file to YouTube video (2GB). Upload hangs some times at .9GB , 1.2GB 1.5GB. Finally I will get it uploaded. after a couple of hours trying. Any help… (read more)

Uploading large video file to YouTube video (2GB). Upload hangs some times at .9GB , 1.2GB 1.5GB. Finally I will get it uploaded. after a couple of hours trying. Any help or ideas would be appreciated. Running Dell XPS 15 9500. Processor Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz, Installed RAM 64.0 GB (63.8 GB usable), 64-bit operating system, x64-based processor Windows 10 Pro, Version 20H2, OS Build 19042.964, Firefox version 88.0.1 (64-bit) and up to date.

Asked by drharper 6 days ago

Secure passwords

Mozilla offers a secure password but when I try to login. Mozilla does not seem to remember anything about it so the login fails. the generated password is something I wo… (read more)

Mozilla offers a secure password but when I try to login. Mozilla does not seem to remember anything about it so the login fails. the generated password is something I would never remember of random letters and numbers. Twc

Asked by twcarlisle9 6 days ago

Walgreens.com

I can no longer log in to Walgreens.com if I use Firefox (default browser). I get the following error message: "We are sorry for the inconvenience, but this service is … (read more)

I can no longer log in to Walgreens.com if I use Firefox (default browser). I get the following error message: "We are sorry for the inconvenience, but this service is currently unavailable. Please try again later." But I have no problem if I use MSEdge. This used to be an infrequent error message that would last for a few hours; now it's continual.

Asked by clark2595 6 days ago

From a "dinosauer." Users want to remove g-mail, incl. spam. How would I transfer old outdated browser to Firefox?

Users have desktop with "outdated browser". Automatically about 10 days past Google reformatted e mail, etc. To A slower beta google. We R dinosasauers with some things … (read more)

Users have desktop with "outdated browser". Automatically about 10 days past Google reformatted e mail, etc. To A slower beta google. We R dinosasauers with some things and asking the right question is everything. We want to transfer g mail to Firefox or eliminate G mail spam altogether. Is this possible?

Asked by jw34790 6 days ago