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Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... I… (read more)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by 1319324245 2 years ago

Answered by 1319324245 1 year ago

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Security of Firefox: Is It Still Secure?

Greetings everyone, I know this may sound like a strange question, but I'm very serious. I just read an article that says Firefox is in danger of being shut down I've al… (read more)

Greetings everyone,

I know this may sound like a strange question, but I'm very serious.

I just read an article that says Firefox is in danger of being shut down

I've always seen Firefox as the most trustworthy web browser and so I was planning on using Firefox as my main web browser for the long term. However, after reading this article I've become very anxious.

Article link: https://news.slashdot.org/story/20/08/15/1955237/can-firefox-be-saved

I'd really appreciate any advice.

Asked by Helpless_Quest 2 years ago

Last reply by AliceWyman 1 year ago

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Firefox 79.00 - questions/answers do not show up on NewEgg website

Questions and answers do not show up on NewEgg website. I have another PC with same version of FF and it works fine. Can't find the diff in setups. Questions & An… (read more)

Questions and answers do not show up on NewEgg website. I have another PC with same version of FF and it works fine. Can't find the diff in setups. Questions & Answers should be as in second pic.

Thanks!

Asked by photonak 2 years ago

Answered by photonak 2 years ago

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Firefox has begun to crash frequently all of a sudden

I have tried all the normal remedial measures to prevent crashing Crashes in safe mode Firefox 79 current Windows 10 updates current RAM checked with Memtest 86 - ok Re… (read more)

I have tried all the normal remedial measures to prevent crashing

Crashes in safe mode Firefox 79 current Windows 10 updates current RAM checked with Memtest 86 - ok Reset Firefox - no change still crashes Drivers updated Adobe flash current Malwarebytes installed - no malware AVG free installed - no virus or malware detected

Asked by lorenwille 2 years ago

Answered by lorenwille 1 year ago

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Checkbox not selected

Hello, Since the last update, I noticed that the check-boxes were not checked after clicking. Test on firefox https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/… (read more)

Asked by huols4m 2 years ago

Answered by huols4m 1 year ago

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clear URL bar history

Even after I "Clear All History" (Everything + all check boxes), when I go to URL bar, it still suggests sites from my history. How can I clear URL bar history? Thanks … (read more)

Even after I "Clear All History" (Everything + all check boxes), when I go to URL bar, it still suggests sites from my history.

How can I clear URL bar history?

Thanks

Asked by ecoutinho 1 year ago

Answered by ecoutinho 1 year ago

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Developer Edition icon and functionality missing

Last night, I noticed that the usual Dock icon for Firefox developer Edition had changed from Blue Fox to what looked like the App Store brush/pencil triangle. I restarte… (read more)

Last night, I noticed that the usual Dock icon for Firefox developer Edition had changed from Blue Fox to what looked like the App Store brush/pencil triangle. I restarted but it persisted. Removed the application and re-downloaded and re-installed, but same issue. I then noticed that all the Tools -> Web Developer tools had gone from the menu. Likewise, doing Firefox -> About inserted 'about:preferences' in the search bar, but nothing else happened. Tried launching the settings from the right side hamburger menu, again nothing happened.

Read around a bit, and deleted one of two profiles from ~/Library/ApplicationSupport/..., then tried re-install and restart the Developer Edition, but that complained that a profile was missing. Restored the profile I deleted, but same problem as before.

I'm stumped. Can anyone help with this one please? I'm on Mac, latest version of Mojave.

Thanks

Asked by Tony Dunn 2 years ago

Answered by Tony Dunn 1 year ago

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I Can't Use my Firefox in Windows 7 anymore.

I inadvertently hid My Firefox on Windows 7. When I tried to restore it I got this message, "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I… (read more)

I inadvertently hid My Firefox on Windows 7. When I tried to restore it I got this message, "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I was previously asked by someone if I restored a Profile folder from a backup and didn't include profiles.ini. I didn't know I had to be aware of that. At this point the back up versions are gone and I cannot find a profile folder in any Mozilla folder. I tried uninstalling and reinstalling to no avail.

Asked by guypoetry 2 years ago

Answered by FredMcD 2 years ago

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Add-Ons removed from Toolbar (& stop working) when I ask Firefox to Never Remember History

As the Title suggests. My Add-Ons are all removed from my Toolbar and stop functioning whenever I set my History settings to "Never Remember History." I have tried uninst… (read more)

As the Title suggests.

My Add-Ons are all removed from my Toolbar and stop functioning whenever I set my History settings to "Never Remember History."

I have tried uninstalling and re-installing the Add-On's, refreshing Firefox, uninstalling/reinstalling Firefox. But none of this works.

I want to be able to use my Add-On's AND have Firefox not remember my history. It used to work before, but now it just won't let me.

Any suggestions?

Asked by penndumonium 2 years ago

Answered by cor-el 2 years ago

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Why Firefox pdf reader can't find or copy russian symbols across file?

So, I try to migrate from Chrome. I open pdf in Chrome, select some text "альтаир" and now I have exactly "альтаир" in buffer (clipboard). Then find "альтаир". So ok, I … (read more)

So, I try to migrate from Chrome. I open pdf in Chrome, select some text "альтаир" and now I have exactly "альтаир" in buffer (clipboard). Then find "альтаир". So ok, I finded all "альтаир". I open pdf in Firefox, select some text "альтаир" and there is problem with coding Î ̧Ú‡Ë . So, of course, if I write "альтаир" in find window - it will not work. WAIDW ? Thanks!

Asked by Orbb 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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"Sorry. We've locked your account."

what are the steps now.. ? I have access to that email but for some odd reason mozilla doesn't deem that email to be worthy? "The confirmation email we sent to ********* … (read more)

what are the steps now.. ? I have access to that email but for some odd reason mozilla doesn't deem that email to be worthy?

"The confirmation email we sent to ********* was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account."

Asked by ScatteredCaribou 1 year ago

Answered by ScatteredCaribou 1 year ago

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Can't get it to install correctly - will not work!

Firefox worked fine for me until last week. I tried to install a new copy and I get the following message - THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL … (read more)

Firefox worked fine for me until last week. I tried to install a new copy and I get the following message -

THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL WAS NOT FOUND. REINSTALLING THE PROGRAM MAY FIX THE PROBLEM.

No matter what I do, I cannot get this to install.

It appears to install but when I open Firefox and try to navigate to a website it is dead in the water. Will not connect to internet!

Please help!

Asked by Gary Watson 1 year ago

Answered by FredMcD 1 year ago

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Saved user ID for websites. how do i delete them?

Everytime I enter a user ID for a website, there is a list of USER IDs that pop up for other websites as well. How do i delete them and not have them pop up everytime i … (read more)

Everytime I enter a user ID for a website, there is a list of USER IDs that pop up for other websites as well. How do i delete them and not have them pop up everytime i log onto a website?

I go to firefox settings and go to the password section and nothing is listed there.

Asked by kyee8057 1 year ago

Answered by cor-el 1 year ago

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saving bookmarks to synced folders

Hello, I recently synced my devices and when I try to save a bookmark to a folder on my Windows 7 computer, I click on "choose", but folders don't come up, even though th… (read more)

Hello, I recently synced my devices and when I try to save a bookmark to a folder on my Windows 7 computer, I click on "choose", but folders don't come up, even though they've been synced to this computer. I have to save everything to 'other bookmarks' and then drag them to a folder. Is there a way to fix this? TYIA!

Asked by RoseThorn 1 year ago

Answered by cor-el 1 year ago

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locked out of my sync account

email was returned that you sent me because I was setting up a new server at the time if you could resend the email the new server is up now. My email is bryan@bryanmarsh… (read more)

email was returned that you sent me because I was setting up a new server at the time if you could resend the email the new server is up now. My email is bryan@bryanmarsh.navy Thank You Bryan

Asked by Bryan Marsh 1 year ago

Answered by Bryan Marsh 1 year ago

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not able to search on firefox

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_… (read more)

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_1.dll is missing, which I later manually added to system32 as well as sysWOW64. The problem started yesterday. please help

Asked by shreyas singh 1 year ago

Answered by FredMcD 1 year ago