Firefox Support Forum

I have selected the option "Restore previous session". Normally, it works fine, but if the last Firefox window closed before was in private mode, it doesn't - instead I get the last sessions of this private window. I'm not quite sure, but I think this behavior was different (= Firefox restores always the tabs from the last non-private window) before one of the last updates.

Hey, I made Firefox browser my main browser on my new MacBook Pro. Now I have a Problem with the Colors on my BenQ SW2700. The colors are not the same in the browser as in my finder. or any other software to show my pics. Can you help me?

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I have followed all the instructions re how to delete bookmarks. Nothing works. Each time I try to mark all and delete - they multiply - by doubles or triples -- and then the whole Mozilla crashes. This happened to me with Chrome, and by now I have over 50,000 chrome bookmarks. I have uninstalled chrome, installed Mozilla and it is the only online platform on my laptop now. For some odd reason, several sets of my Chrome bookmarks showed up on the Mozilla. I made sure that nothing is syncing. I still can't delete all the bookmarks. Only one by one. And if I delete one, it adds itself at the bottom of the list. I'm in deep despair. It's probably a malware that my Norton does not detect.

Hello,

I have used Firefox as my default browser for years and I've been very happy with it. Now it seems as though I'm almost being "pushed" into using Edge with Windows 10. What I need is some encouragement to continue to use Firefox. That means I need some very good reasons to keep using Firefox instead switching to Edge as my default browser.

Having said that I just tried to italicize the word "pushed" in the paragraph above and it did not work. Then I tried to make it bold and that didn't work either. Does anyone know the answer to either of these questions?

Last question. Is it possible to get Google out of my life?? Everywhere I turn it's Google, Google, Google ....

I just sent in an email regarding the above information in the SUBJECT LINE. This is the address I was attempting to reach, it is a Microsoft address: No HTTP resource was found that matches the request URI 'https://ci.office.net

It was a response to one of their questions

Hi there, I'm trying to duplicate an item in figma ( an web based design tool ). But, every time I try to do it by pressing ctrl+d , the bookmark option pops up. How can i fix this?

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data?

I have tried this from a previous question https://support.mozilla.org/en-US/questions/1242818

Set services.sync.prefs.sync.lightweightThemes to False, but this does not work.

Did it on both macOS machines, closed and restarted the browser, and changing the theme on one browser ends up changing the theme on the other machine.

Is there any way to have to separate themes on two different machines?

Thank you!

Spectrum.net has changed their login page as of March 17, 2021. I am unable to login under Firefox and get Spectrum error 'IDID-1060'. I tried Edge and Chrome browsers with no problems. I contacted Spectrum and they say it's a Firefox issue. I've tried removing extensions, clearing caches, starting in Firefox 'safe mode', disable VPN but nothing works! I would prefer NOT to reset Firefox as I don't want to lose my changes. I'm on version Firefox 86.0.1 and Windows 10 20H2. Does anyone else have this problem or can suggest other troubleshooting ideas?

Received this message: -- Firefox can’t find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

How do I fix this?

I have a long-standing Firefox account under a primary email ("email1") with a secondary email (email2). I've gotten locked out. Firefox won't let me sign in under email2; it requires email1 for sign in.

For email1, I know the password but have set up two-factor authentication. I have my authentication device and authenticator app. But, perversely, there is no app entry for Firefox. I have Microsoft's app but I have used it only for Microsoft-related sites.

How the Devil I could have enabled 2-factor authentication but lost the Firefox entry for it in the app, I neither know nor understand.

I have access to both email1 and email2. I know all the answers to every secret question I've ever answered. I know everything about me there is to know. I am me after al.

Is there any information, any combination of facts, that might satisfy Firefox that I own my account and let me turnoff 2-factor authentication?

For example, I have both Chrome and Safari accounts set up with the same username and emails, and have access to them. My user name is absolutely unique across the internet. I guarantee that no one other than me has ever used it or could ever duplicate the scheme I used to create it. I have so many accounts set up under that username that it must be patently apparent that the one at Firefox in that username is mine. Perhaps that would satisfy Firefox that I own the same-configured account at Firefox.

Can I get the attention of a live person at Firefox, one that can reason independently, one that can recognize the obvious and certain fact that the account belongs to me?

What can i do? Please don't tell me nothing. I don't care about losing the data. I just want my email addresses freed up so I can open another account.

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 tabs open. How do I get all that to open on the other computer "desktop?" On the desktop, the Firefox "synced tabs" sidebar is open and showing all the laptop open tabs...

I am logged into the same Firefox account on both computers which have different names in my Firefox account.

THAAANKS!!!

Здравствуйте. Прошу прощения, на английском языке я не умеюб разговаривать, а писать с помощью переводчика, тогда вы вовсе не сможете понять о чем я говорю. Прошу помощи, у Вас, в браузере. Собственно ОС: Windows 7 Ultimate x64 Версия Firefox: 86.0.1 x64

Проблема состоит в том, что браузер перестал воспроизводить любые звуки с любых страниц. При этом, в микшере громкости всё включено, в т.ч. сам браузер. Переустанавливать браузер пробовал, проблема не решилась.

Обращаю внимание на то, что драйвера все стоят, звук есть везде, кроме Firefox.

В чём проблема и как её решить? Заранее спасибо. С уважением, Cobretti Ford

I am unable to access https://mybenefitwallet.com/ from Firefox 86.0.1 on Fedora Linux. Same Firefox in Windows works just fine. The error I get when accessing that site is:

Secure Connection Failed

An error occurred during a connection to mybenefitwallet.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Suddenly my printer won't print in duplicate mode/flip on long edge but prints with one side the reverse of the other. That doesn't happen with Chrome or Edge. Anyone know what has changed/how to fix it?

I did not know until now that the Firefox Notes service was being discontinued. Now, the app disappeared from my phone and there is no option to get the synced notes as the Firefox Notes status article mentions. I have some important information on there. Is there a way to recover it?

FIREFOX even in safe mode failing to allow login to Spectrum.net. EDGE and OPERA do allow, problem began approximately 3-14-2021. The login process ends up with a message "We're sorry, something has gone wrong. Please try again." LASTPASS is NOT the cause.

Thanks Fred, but none of the suggestions helped, and most of them did not apply. The site does load, but the verification process acts differently now than it previously did (and still does with the other browsers). There are now several "redirecting to" messages displayed that did not happen prior to this. Also, in FIREFOX I used the username/password reset option, after/during which the login succeeded. NOTE that the problem is a LOGIN problem and not a connection problem. Nothing else in my computer has changed; same security software running as it was before Firefox started this failure. I don't think any updates to any of those happened at the time of failure. There was a major WIN-10 update, and I did experience some problems as a result, and I do not recall if Firefox started to fail at that time. I don't think the update was connected, but not sure. Everything else still works normal (and well) in Firefox.