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My shopify website is not loading in Firefox

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies seve… (read more)

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

Asked by sirhclluk 2 years ago

Last reply by cor-el 2 years ago

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Imported Passwords Not Showing In Firefox Under "Saved Logins" After Resetting PC

Hi, I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.' During the import, I was logged into my… (read more)

Hi,

I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.'

During the import, I was logged into my Firefox account as well.

But, after resetting PC, I downloaded the Firefox and logged on with my Firefox account, and there are only 29 passwords showing up, rest of the passwords are not there.

And, now I do not have access to that .csv file as well.

I am on Windows 11 and had reset my PC with option to 'Keep My Files' so there is no data loss as per my side or on the hard disk drive.

Please help me to get those passwords back. They are extremely important to me.

Thanks in advance!

Asked by Karan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How do I stop Firefox from constantly popping up that there is a new version?

The last time I updated Firefox it forgot my open tabs and browsing history. I never want to update Firefox again so how do I disable this annoying popup about a new vers… (read more)

The last time I updated Firefox it forgot my open tabs and browsing history. I never want to update Firefox again so how do I disable this annoying popup about a new version? If I cannot eliminate this I will change to another browser.

Asked by s.wisher 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
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Recover cached images from previous version of webpage

I use Pinterest quite a bit and somehow a great deal of pins have disappeared. This happened once before when I was using Chrome, and I was able to go digging into my c… (read more)

I use Pinterest quite a bit and somehow a great deal of pins have disappeared.

This happened once before when I was using Chrome, and I was able to go digging into my cached files and find the cached versions of the thumbnails of my Pins, so I could somewhat recreate them based on that.

I'm not sure how to go about that with Firefox. Would any information (specifically images) be stored from a previous version of a webpage?

Thank you!

Asked by complicaits 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How do I eliminate tracking protection globally?

The "shield" icon for turning off tracking protection cannot be turned off completely. It seems you have to do this for every single website. This feature (curse) makes a… (read more)

The "shield" icon for turning off tracking protection cannot be turned off completely. It seems you have to do this for every single website. This feature (curse) makes almost all websites non-functional. How do I turn this off completely? If I cannot eliminate this I will change to another browser.

Asked by s.wisher 2 years ago

Last reply by cor-el 2 years ago

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Firefox loads page very slowly on random occassions

Firefox has been loading webpages very slowly at random intervals each day. Sometimes it works fine, other times it can take several minutes for a single page to load. Th… (read more)

Firefox has been loading webpages very slowly at random intervals each day. Sometimes it works fine, other times it can take several minutes for a single page to load. The browser itself also seems to run a bit slowly when this happens as well, it can take more than one click to close it.

I've tried just about everything in [this article], none of it works.

Asked by Tyrannodokuro 2 years ago

Last reply by Tyrannodokuro 2 years ago

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Add-ons manger web page turn it off how?

Accidentally clicked on the Add-ons widget on the right side of the menu bar and now "add-ons manager" web page opens every time I open Firefox. How do I stop that page … (read more)

Accidentally clicked on the Add-ons widget on the right side of the menu bar and now "add-ons manager" web page opens every time I open Firefox.

How do I stop that page from loading?

Asked by dbwhip43 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox app download won't complete because "VCRUNTIME140_1.dll is missing"

I had Firefox installed as my default browser. Then it crashed and I couldn't 'repair' it. So I uninstalled then tried to re-install but each time that fails because I ge… (read more)

I had Firefox installed as my default browser. Then it crashed and I couldn't 'repair' it. So I uninstalled then tried to re-install but each time that fails because I get a message that VCRUNTIME140_1.dll is not present

Asked by dandmharran 2 years ago

Last reply by cor-el 2 years ago

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Firefox New Tab number of links per row changes

Firefox opens with a new tab containing 8 links per row. However, all subsequent new tabs have only 6 links per row. They used to always have 8 links per row. Why? A … (read more)

Firefox opens with a new tab containing 8 links per row. However, all subsequent new tabs have only 6 links per row. They used to always have 8 links per row. Why? A bug or a configuration change? I have made no changes.

Asked by mii78 2 years ago

Answered by cor-el 2 years ago

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Access Denied

For the past year or so, I keep getting this message when trying to access the grocery store website. I'm not really sure what to do to correct this problem or why it st… (read more)

For the past year or so, I keep getting this message when trying to access the grocery store website. I'm not really sure what to do to correct this problem or why it started happening. You don't have permission to access "http://www.kingsoopers.com/?" on this server.

Reference #18.13903a17.1684424374.5719945a

Asked by Jeanne Mathews Connally 2 years ago

Last reply by Jeanne Mathews Connally 2 years ago

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Firefox Consistently Crashes After Closing

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes af… (read more)

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

Asked by Allan 2 years ago

Answered by Allan 2 years ago

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Unable to load Javascript in OWA

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have … (read more)

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have no problem to access OneDrive and my other MS apps. I get in both cases a "failed to load Javascript" error messages, failing to load the "chunk 5016797" in mail, and the "chunk 917352" in calendar. Refreshing the tabs, restarting FF, restarting the computer, restarting FF in troubleshooting mode (no extensions) as suggested in an existing thread on this topic, updating FF and updating Windows (still Win8.1, though), didn't help. I access normally both mail and calendar in Chrome, but want to keep and use FF as my main browser. Can you help fixing this JS issue ? Many thanks

Asked by govaerts_marc 2 years ago

Last reply by govaerts_marc 2 years ago

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Samoczynne zamykanie sie programu Firefox

Samoczynne zamykanie sie programu Firefox (awarie) lub pojedynczych stron przy próbie przejścia na te strony. Nazwa: Firefox Wersja: 113.0.1 ID kompilacji: 20230511191846… (read more)

Samoczynne zamykanie sie programu Firefox (awarie) lub pojedynczych stron przy próbie przejścia na te strony. Nazwa: Firefox Wersja: 113.0.1 ID kompilacji: 20230511191846 ID dystrybucji: canonical Identyfikator programu: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:109.0) Gecko/20100101 Firefox/113.0 System operacyjny: Linux 4.15.0-211-generic #222-Ubuntu SMP Tue Apr 18 18:55:00 UTC 2023 Maszyna: Fujitsu Lifebook E8110, procesor Intel Core 2, T5600@1,83 Ghz, Pamięć: 3345MB, płyta główna Fujistsu FJNB1AF

Asked by MandB 2 years ago

Last reply by cor-el 2 years ago

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firefox 114b5 does not save form data

Firefox 114b5 does not remember form history. I have tested two different websites. I have form history enabled - see attached browser_settings.png. Attached is a screen… (read more)

Firefox 114b5 does not remember form history. I have tested two different websites.

I have form history enabled - see attached browser_settings.png. Attached is a screenshot of the moz_formhistory table in the formhistory.sqlite file.

What do I need to do to enable form history on all websites?

Asked by mwestout1 2 years ago

Answered by cor-el 2 years ago