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  • Archived

Firefox won't open a new window when I right click the icon

I've had no problem with Firefox until yesterday. When I right-click the Firefox icon it won't open a new window. I've never had this problem before. At the time this o… (read more)

I've had no problem with Firefox until yesterday. When I right-click the Firefox icon it won't open a new window. I've never had this problem before. At the time this occurred I started having problems with the Windows 10 start up not opening and not displaying my apps and the Windows Picture editor presenting me with a black screen and not allowing me to import photos from my camera or iPhone. I uninstalled and re-installed Firefox and it still doesn't open a new window when I right click the icon. I can't find information on how to solve this anywhere and am hoping someone here can help me. Thank you for any help you can provide.

Asked by jingleny 2 years ago

Answered by FredMcD 2 years ago

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last search or typed word not display its own, but each time I need to type

I am unable to find my last typed words in website, i use one website but when i type a starting work it will appear me to select. but its not happening. Please help … (read more)

I am unable to find my last typed words in website, i use one website but when i type a starting work it will appear me to select. but its not happening. Please help

Asked by fazilsy 2 years ago

Last reply by fazilsy 1 year ago

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  • Archived

my firefox and chrome toolbars are live synced, if i change one they both change, but they were seperate but are now merged. how do i stop this

somehow the bookmarks toolbar on chrome now reflects my Firefox bookmarks and all my chrome bookmarks seem to have been sent to the end of the "merged" bookmarks toolbar.… (read more)

somehow the bookmarks toolbar on chrome now reflects my Firefox bookmarks and all my chrome bookmarks seem to have been sent to the end of the "merged" bookmarks toolbar. to find them i need to hit the >> and scroll down a long list.

If i move them around on chrome or firefox the changes are reflected on the other browser.

If i delete one it deletes from both.

How do i unlink the two, and how the heck did they become linked?

I run two different browsers at work for different purposes so each has a different set of required bookmarks.

Asked by Tim B 2 years ago

Answered by the-edmeister 1 year ago

  • Archived

Import didn't work

Hi, after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I w… (read more)

Hi,

after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I was under the impression that you could choose what to clean and what to keep, but apparently I was wrong. I now have a clean install and all, but everything is reset - back to default.

I do have the old files on my desktop and tried to import them like mentioned here: https://support.mozilla.org/en-US/questions/1212433 But it didn't work at all. And to be honest ... I don't remember all of my passwords, which is what I truly need from my old files.

Asked by b.funk09 2 years ago

Last reply by FredMcD 1 year ago

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I can see random people's information on log in pages

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email a… (read more)

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email addresses and phone numbers. When I go to one website, it automatically logs in to someone else's account and I have no idea who the person is. each time I click on the link, it brings up a new random person's account and info. It's not just happening on one website. I have no idea how this is happening and I worry that my account information is popping up on other peoples screens just like theirs is popping up on mine. I don't even know who to contact to try to resolve the problem. I even tried to call the Federal Trade Commision, but they didn't seem to care or want to help.

Asked by kimbowmansmith 2 years ago

Last reply by FredMcD 1 year ago

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Lost bookmarks when updated to Firefox 72.0.2 on Mac

Morning, Updated to Firefox 72.0.2 on a Mac this am and lost all of my bookmarks. Never had this happen ever with Firefox. I have 4 profiles but cannot find the file with… (read more)

Morning, Updated to Firefox 72.0.2 on a Mac this am and lost all of my bookmarks. Never had this happen ever with Firefox. I have 4 profiles but cannot find the file with old bookmarks. Any help would be appreciated since this is really bothersome and shouldn't happen.

Asked by adamsadow 1 year ago

Last reply by FredMcD 1 year ago

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How can I set the FullScreen Mozilla Window to a specific size? e.g actual screen size is 1680x1050, but set the Mozilla fullscreen window to be 1680x950

I have an application which takes up about 122px across the bottom of my screen. I would like to run Mozilla without the url address box and other controls displayed, as … (read more)

I have an application which takes up about 122px across the bottom of my screen.

I would like to run Mozilla without the url address box and other controls displayed, as in Fullscreen mode, but for Mozilla to only take up the ScreenSpace above the application, e.g only use 950px Height of the 1050 px Height available.

The other application is made to reserve ScreenSpace, however this reserved screenspace doesn't seem to function when the Windows Desktop is not loaded, and So the Fullscreen mode Mozilla expands beneath the application.

How can I set the Mozilla Window in FullScreen mode to maintain a specific Size?

Asked by conaird 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

pdfjs.disabled=true is ignored and opens PDF always in the internal PDF viewer

Try the following public url to open with Acrobat Reader or set the download option in FireFox options: https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&am… (read more)

Try the following public url to open with Acrobat Reader or set the download option in FireFox options: https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04203920 It will open always in the built-in PDF Viewer of FireFox. pdfjs.disabled is set to true. Any idea how to change this?

OS: Windows 10 1909 64-bit Browser: FireFox 64-bit Browser version: 72.0.1

Asked by robert.scharpf 1 year ago

Last reply by jscher2000 1 year ago

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  • Archived

incognito browing and all the sudden my entire page opens to a walmart ad..I don't go to walmart why is this going on this morning

Incognito, opened a newspaper page, then my medical site to see abt apt, then walmart took over my entire page not a little ad, the entire page. This happened twice. I cl… (read more)

Incognito, opened a newspaper page, then my medical site to see abt apt, then walmart took over my entire page not a little ad, the entire page. This happened twice. I cleared my cache, but I was and always am incognito. Why is this happening. I feel like restarting my computer from factory at this point I do not want anything taking over my page.

Asked by momknowsnotech 1 year ago

Answered by jscher2000 1 year ago

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Getting Malware/Virus message on downloads

When downloading MP3s from Easynews, I'm getting a message that the file contains Malware/Virus. I have been getting this with various MP3 files regardless of source. I… (read more)

When downloading MP3s from Easynews, I'm getting a message that the file contains Malware/Virus. I have been getting this with various MP3 files regardless of source. I finally proceeded with downloading one. I scanned with Malwarebytes and Norton and neither detected a problem. Any ideas?

Asked by Trainman52 2 years ago

Last reply by Trainman52 1 year ago

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Windows 7-to-10 -- how to keep bookmarks, saved passwords, and settings?

I'm finally moving to Windows 10 with a new computer. I want to keep my Firefox bookmarks, saved passwords, and (if possible) settings from my old Windows 7 computer. Aft… (read more)

I'm finally moving to Windows 10 with a new computer. I want to keep my Firefox bookmarks, saved passwords, and (if possible) settings from my old Windows 7 computer.

After installing Firefox on my new computer, do I need to do anything more than copy to the new (10) computer the final profile from my old (7) computer?

Asked by K in NC 2 years ago

Last reply by clarityjane 1 year ago

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  • Archived

How do I report an issue with Firefox?

The issue is that Firefox is caching security certificates rather than loading them fresh. This doesn't become an issue until the cached security certificate expires, the… (read more)

The issue is that Firefox is caching security certificates rather than loading them fresh.

This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"

The solution is Ctrl+F5 and voila the website loads without issue.

However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.

Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.

Thanks, Dr. Pat

Asked by pat31 1 year ago

Answered by Andrew 1 year ago

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  • Archived

Firefox, after last update, will no longer load the following URL correctly "https://www.mapquest.com/routeplanner/copy-paste". Other browsers work. Why?

No error message displays. Using Friefox 72.0.2. This works: paste "https://www.mapquest.com/routeplanner" in the address bar and then select "copy-paste". But pasting … (read more)

No error message displays. Using Friefox 72.0.2. This works: paste "https://www.mapquest.com/routeplanner" in the address bar and then select "copy-paste". But pasting "https://www.mapquest.com/routeplanner/copy-paste" directly in the address bar results in what looks like an incomplete page load.

Asked by alan.pietrovito 2 years ago

Answered by alan.pietrovito 1 year ago