• Archived

Firefox opens 2nd window instead of using the open one

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started hap… (read more)

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started happening and I don't know what I might have done to cause it. Using Windows 8.1.

Asked by R C 2 years ago

Last reply by zeroknight 2 years ago

  • Solved
  • Archived

Stop Files From Automatically Saved to Backup Folder

If I download a .PDF file (or anything else) Firefox asks where I want to save the file and I can change the name of the file. The file is then downloaded to my selected… (read more)

If I download a .PDF file (or anything else) Firefox asks where I want to save the file and I can change the name of the file. The file is then downloaded to my selected folder on my PC. BUT a copy of the file, with original name, is also stored in my C: downloads folder. How can I stop that? I know how I can change the default folder but I do not want any default download folder, I want to be asked "Where?", "Name?" and the ONLY copy of download goes to that location.

Asked by wingrider6 2 years ago

Answered by cor-el 2 years ago

  • Archived

Why am I seeing pop-up windows with ads for this online women's cloting store: https://www.lightinthebox.com

Why am I seeing pop-up windows with ads for this online women's cloting store: https://www.lightinthebox.com … (read more)

Why am I seeing pop-up windows with ads for this online women's cloting store: https://www.lightinthebox.com

Asked by graham.richardson 2 years ago

Last reply by zeroknight 2 years ago

  • Archived

Can Firefox bookmarks and/or passwords be transferred from old hard drive?

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwor… (read more)

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwords into the formats that make importing easy. So I have the original hard drive where Firefox was located on (with Windows 10). Is there a way to copy/paste/import any folders and/or files from the original hard drive to the one on the new computer to transfer the bookmarks and/or passwords?

Asked by sunsrfsnow4me 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Lost tabs - no current support text solves the issue - no sessionstore.jsonlz4 ever appears

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again a… (read more)

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

Asked by bikenrightnow 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

I can't locate the option to bookmark multiple tabs just the current tab

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expe… (read more)

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expected. Sometimes, the browser opens with just a new home page and the pinned and other tabs have closed. I can sometimes see the 16ish tabs in history and reopen them. More recently, I find that they are not in history as a number of tabs so I have to set them up again. This rarely happened on my old PC and if it did I would have bookmarked a group of open tabs that I used regularly.

The failsafe FF General setting is as follows: Startup, Open previous windows and tabs.

I don't know how I can stop losing my open Tabs but if I was able to bookmark all the open tabs to be used in case of a problem I would feel more secure.

How do I bookmark ALL or several my open tabs?

Asked by PhilG 2 years ago

Answered by PhilG 2 years ago

  • Archived

Simple Tab Groups Resources

I have been using Simple Tab Groups (STG) for a long time now. I am curious if putting tabs into groups saves any resources, i.e. is only the open group using resources (… (read more)

I have been using Simple Tab Groups (STG) for a long time now. I am curious if putting tabs into groups saves any resources, i.e. is only the open group using resources (CUP/RAM), or is STG purely organizational in that all the tabs still use the same amount of resources as if they weren't grouped? If it is the latter, do you know of an add-on that would save resources? Thanks

Asked by Geoffrey Eargle 2 years ago

Last reply by zeroknight 2 years ago

  • Archived

Prime, Netflix, Disney+ unsupported in Firefox

Similar issue to the other posters. Firefox doesn't support streaming from amazon, netflix, or disney+. I have windows 10, a PC, an updated version of the browser, DRM co… (read more)

Similar issue to the other posters. Firefox doesn't support streaming from amazon, netflix, or disney+. I have windows 10, a PC, an updated version of the browser, DRM content is allowed, and my widevine plugin has been updated as of today (12/10/23). Disabling all of my extensions did nothing to help. I can stream on apps and other browsers. Please work on a fix soon, or let us know what to do. Thanks.

Asked by RB 2 years ago

Last reply by zeroknight 2 years ago

  • Locked
  • Archived

New bookmarks I didn't add

I have noticed 3 new bookmarks I never added for 2 websites I've visited recently show up in my bookmarks bar. I did a scan with Avast One (free version) and it says no … (read more)

I have noticed 3 new bookmarks I never added for 2 websites I've visited recently show up in my bookmarks bar.

I did a scan with Avast One (free version) and it says no viruses or malware found

Any thoughts on what's adding the 3 bookmarks?

Thanks.

Windows 10 Firefox 120.0.1 64bit

Asked by aGlobetrOtterEric 2 years ago

Last reply by Paul 2 years ago

  • Archived

Question about: "Your browser is being managed by your organization."

Can someone please alleviate my sudden sudden onset of paranoia and tell me that this is what I suspect it is? That it's just your standard dev tools any user would have,… (read more)

Can someone please alleviate my sudden sudden onset of paranoia and tell me that this is what I suspect it is? That it's just your standard dev tools any user would have, and that a company could configure in deployment to work phones. I exceeded my IT tech talk comfort-level about 32 words ago, and now I'm faking it. I'll try to project confidence.

I don't believe I've ever used InTune on any personal device, but I have on work phones in the past. I mention InTune only because the last time I did use it to load company apps onto a personal phone was in 2016, and it would feel pretty creepy if this had managed to migrate across several years and several organizations to land on my new phone. And, to be clear, I really didn't get uncomfortable until I saw the apps under Flagfox, with an IP tracker, etc. I have a couple exes who have psycho exes; the kind who manipulate their child into putting a keylogger on their ex-wife's machines.

Screenshots in order of rising alarm and intensity of goosebumps.

Thanks- Dave.

LoL... As soon as I hit Share Data, I see those apps bringing up my data to help you troubleshoot, thereby answering my question, but I'll post it anyway. Hopefully, someone gets a laugh out of it.

Asked by davidwbrown66 2 years ago

Last reply by cor-el 2 years ago

  • Archived

login goes into change password that is coninuously looping

This happens with multiple sites, so it is a Firefox BUG issue. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my l… (read more)

This happens with multiple sites, so it is a Firefox BUG issue.

  1. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my login.
  2. 2 - I type in my login name, example: "email@domain.com"
  3. 3 - Surprisingly it says choose another email, that one is in use.
  4. 4 - SO, I go back out and try again only THIS time I try logging in with my email because it is ME, not a new person
  5. 5 - Then it sends me to a NEW window to change my pwd.

I enter NEW pwd twice. It sends me back to the login page, I enter my new info and it sends me back to enter my NEWER password twice again. I fall for it and enter ANOTHER NEW PWD.

  1. 6 - It sends me back out to login AGAIN, then it asks me to enter my NEW password twice again.
  2. 7 - repeat #6 indefinitely

This has happened to me at my bank and Microsoft office download. These two companies are NOT related. But I am using Firefox both times. SUGGESTIONS??? My bank locked me out for too many attempts to get in. On and ON and ON and ON.

Asked by cherilm93 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

bookmarks search returns 9 results

I've used Firefox forever, have a lot of bookmarks, when searching bookmarks max 9 results display. Usually can finally find by adding search criteria, but getting har… (read more)

I've used Firefox forever, have a lot of bookmarks, when searching bookmarks max 9 results display. Usually can finally find by adding search criteria, but getting hard to find. Is there a way to return more results in a search keywords than 9? Cannot find an option to to that. Thanks.

Asked by ekp4944 2 years ago

Answered by zeroknight 2 years ago

  • Archived

I think I've been hacked

I was recently on Reddit and when I went to post a comment I noticed that it went to a user name called Far_Sheepherder_104 ,but they were using my email address , it als… (read more)

I was recently on Reddit and when I went to post a comment I noticed that it went to a user name called Far_Sheepherder_104 ,but they were using my email address , it also showed me that the account was using a Galaxy s20 & I don't have that type of phone and I never have had an s20. Can you please advise me on what I need to do.

Asked by MBL 1 year ago

Last reply by Paul 1 year ago

  • Archived

Tab Groups replacement app

Does anyone out there know of a replacement for the Tab Groups replacement app? I have not updated Firefox past the v.55 only because I don't think it would work w/ any … (read more)

Does anyone out there know of a replacement for the Tab Groups replacement app? I have not updated Firefox past the v.55 only because I don't think it would work w/ any newer versions. I have found this to be the very best app I have ever used as I need to do a lot of research online and need something that will show all the windows and tabs on one page so I can easily go back and forth to a particular group quickly. Without this, I would have to spend hours finding the info and would only have one window in which to work. Ideally, a replacement would be able to use all the window/tab info I now have. Is there some way I could use this in some sort of legacy mode? I have several legacy apps, but can't readily recall how to do so. I think I tried this w/ the Tab Groups app and it didn't work, but am not certain. Suggestions much appreciated! Thanks, Wolfgang

Asked by Wolfgang 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

inquiry

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login dat… (read more)

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login data that have been added to exceptions are not cleared (deleted) when closing the browser: How this setting should be done (what options are selected) Privacy and security - clearing history when closing the browser Privacy and security - deletion of cookies and site data on closing (exceptions - allow) Please reply Regards Zbigniew M zbigniew14@gmail.com

Asked by zbigniew14 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Lost tabs after refreshing Firefox.

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them? … (read more)

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?

Asked by lilou k. 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Please add better support for .mp4 video playback.

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No … (read more)

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q


Pretty much a URL string like example.com/videosample.mp4

Asked by DestructiveBurn 2 years ago

Last reply by James 1 year ago