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Hi There. Please can someone try to help me.. I know VERY little about computers. I have windows 8.1 and firefox. All works perfectly and always has. I do NOT have any … (read more)

Hi There. Please can someone try to help me..

I know VERY little about computers. I have windows 8.1 and firefox. All works perfectly and always has.

I do NOT have any other "devices" I am disabled and cannot use a telephone so do not have one, well, only the old sort i use to get one time passcodes.

In the last few days, everytime i have had to make a payment to anywhere, i have had the onetime passcode "authentification" thingy pop up from Mastercard. Not a problem, works perfectly.

Enter virgin media..

When i try to pay their bill, the "authentification" thing does not load properly and hence it is impossible to proceed. Virgin media are worse than useless and insist it is something wrong with my computer. If that is the case, why does every other website on the entire internet work properly then, apart from theirs..

I have added a screen shot of their web page..

If i refresh it, a different screen comes up, i have added a screen shot of that too..

Anyone got any ideas??

Thank you.. john.

Asked by john.lewis87 3 weeks ago

  • Archived

Firefox Crashing/Not Responding

For a number of days now my Firefox Browser has been stopping/freezing whatever you want to call it, mostly accompanied with banner at top of screen stating that "Mozilla… (read more)

For a number of days now my Firefox Browser has been stopping/freezing whatever you want to call it, mostly accompanied with banner at top of screen stating that "Mozilla Firefox Unresponsive". It has been happening constantly (every few minutes for a few days now), but unlike in the past I have NOT gotten any of the "Mozilla Crash Report" boxes to send. First, whats happening with Firefox that it keeps crashing so much? Second, why have I not been receiving any Mozilla Crash Reports to send?

I would appreciate a reply soon as it's come to the point I may have to switch to another browser to stop the constant disruptions while using my computer.

Thanking you in Advance Patti Tray

Asked by PatTra 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sept 2022 updates: keyboard not recognized

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonizati… (read more)

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

Asked by david.orear 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Scrolling one finger on bookmarks dropdown menu.

I have just applied a firefox update, and I notice that I can no longer touch scroll the bookmarks dropdown menu with one finger, only with two. The single finger is set … (read more)

I have just applied a firefox update, and I notice that I can no longer touch scroll the bookmarks dropdown menu with one finger, only with two. The single finger is set to select. Is there any way to change this and return to one finger scrolling of the dropdown menuu ? Thanks in Advance.

Asked by rene.schipperus 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

ebay won't open or operate correctly (continually asks for password when remain logged in is checked), but is fine on Opera

As stated in title. I have ebay as one of my main page widget-thingys but have also tried typing in the address to the main search bar - it simply will not open, but will… (read more)

As stated in title. I have ebay as one of my main page widget-thingys but have also tried typing in the address to the main search bar - it simply will not open, but will in Opera browser just fine. I also changed the address for the box to what it comes up as in Opera, but still won't work.

Asked by swager 1 year ago

Last reply by Dropa 1 year ago

  • Archived

IDM extension not working

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue… (read more)

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?

Asked by John Sullivan 1 year ago

Last reply by magedmjaher 1 year ago

  • Archived

New computer/bookmark transfer

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new devic… (read more)

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new device when it recognizes my email

Asked by scalerails 1 year ago

Last reply by Paul 1 year ago

  • Archived

website error

Hi, I receive every week a newsletter, where are listed special offers more info, etc. Firefox always blocks this page and redirect it to 404 page of this website. Howev… (read more)

Hi, I receive every week a newsletter, where are listed special offers more info, etc. Firefox always blocks this page and redirect it to 404 page of this website. However, when I copy the same link from the newsletter and load it to Chrome, there is no problem. Here is the example: 'Actual Link: 'https://www.newsletter.reallusion.com/click.html?x=a62e&lc=K7G&mc=b&s=wm4&u=v&z=SOOKj4J& Result in Firefox: https://www.newsletter.reallusion.com/error404.html This is very annoying and makes me to want to switch to Chrome as a default browser unless there is an option in Firefox how to fix it.

Please let me know

animall14

Asked by animall14 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

toggle transcripts timestamps

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? … (read more)

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? Thanks for your help.

Asked by d3131l 2 years ago

Last reply by d3131l 2 years ago

  • Archived

Commander email server on Firefox

Hello, I have intermittent problems of not receiving certain emails on my Commander.net.au server. For reasons unknown emails which contain documents such as newsletters … (read more)

Hello, I have intermittent problems of not receiving certain emails on my Commander.net.au server. For reasons unknown emails which contain documents such as newsletters or greeting cards do not arrive in my email account. I have checked with the sender and they have definitely been sent to the correct address but never arrive. Commander claim there is no firewall to prevent this from happening. Is there a Firefox firewall that is stopping these emails?? Many thanks, Steve

Asked by casm7907 2 years ago

Last reply by casm7907 2 years ago

  • Archived

video playback

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of strea… (read more)

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of streaming transmission but do not know how to determine which is failing. For example, the streaming daily report on Democracynow.org fails while the reports on http://www.bbc.com/news/video_and_audio/international does not. This has been a problem for weeks now. I view both of these sites every day but must now use Microsoft Edge (ugh) to view democracynow.org.

Asked by jwbjr253 2 years ago

Last reply by cor-el 2 years ago

  • Archived

new 2023 update stops links

Had Firefox for many years. Generally, install updates automatically. Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hov… (read more)

Had Firefox for many years. Generally, install updates automatically.

Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hover over, view and copy links, and they don't show up. Try to advance pictures in a rotation display - no response. The only change was the auto update.

Asked by Doc 1 year ago

Last reply by cor-el 1 year ago

  • Archived

the browser

Hello there people. Before we get started a little info on me. I am old, decrepit and broken plus a little bit of a moron. Now we have that out the way here is my problem… (read more)

Hello there people. Before we get started a little info on me. I am old, decrepit and broken plus a little bit of a moron. Now we have that out the way here is my problem. I have a fairly old windows laptop running 8.1. I am absolutly certain that Microsoft are deliberately sabotaging it so it will no longer work! Not to much of a problem as my brother has given me a Mac. My problem is when I try to sync things on the Mac. Everything seems to be in a different place or hidden on the Mac. Is there a way I can get firefox to look exactly the same on the Mac as it does on windows?

If you need any more info I will gladly supply it if I can.

Many thanks Mark

Asked by mark 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access denied

Why am I getting this message? Access Denied You don't have permission to access "http://www.stubhub.com/" on this server. Reference #18.926bdc17.1659290068.83c76cd6 … (read more)

Why am I getting this message?

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server.

Reference #18.926bdc17.1659290068.83c76cd6

Asked by waiteondeck 2 years ago

Last reply by cor-el 2 years ago