Firefox Support Forum

when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

Do you get the error in Thunderbird or in the browser? What browser?

   But, if I copy link and copy into browser it works fine. 

Is that the same browser as the one which opens when you click the link in Thunderbird (a.k.a. your default browser)?

In answer to these questions: I use Chrome or Duck Duck Go. Duck Duck Go is my default browser. If I copy and paste link from email in browser it opens, but if I click on link in email I get the error message above. Also when you reply the email is a do not reply email so I can't reply back. Please include a good email so I can answer any questions you may have. Thank you

Using Mac OSX El Capitan 10.11.6 and Firefox 75.15.0 esr

I have a number of desktops defined in "spaces" and each app goes into one. Something odd has happened with Firefox.

When I select a different Window from the Window dropdown, or from the Dock, sometimes there is a "sliding sideways" effect.

And if I go into Firefox by going to the Dock and tapping its icon - it goes to one window; BUT if go to the Dock and tap again, it changes to another window. I think, always the same two.

So its sort of behaving like "spaces" does, but when I view all the "desktops" in the selection view at the top of the screen, I only see one containing Firefox windows.

Its really annoying when the window changes like that, and I don't know how to get them into a single grouping. I have quit & reopened many times, but it persists.

If I knew which of the Firefox Windows were in each of these glitchy "pseudo-groups" then I might quit all of one group, and then re-open them. Not sure if there are just two such pseudo-groups, or more.

After switching to Firefox from Chrome, after Chrome started acting wierd, especially when it came to youtube, I haven't been able to pay for Ubereats deliveries, all that happens is it stays on the checkout page. making me bring up my phone and pay that way as I can still use the basket I put together.

Tried to report it to Ubereats but whoever was on the other side of the chat, seemed to think the problem was with the phone app and closed the ticket without solving anything.

How someone here can help figure out why it's happing.

I've already tried disabling my adblockers and security, no luck

I've attached my list of extensions just in case

Hi, lately I have been having issues with updates. When Firefox browser in MacOS gets update, it ask me to sign in to all platforms again. This wasn't the case at all before.

Looking forward to the responses.

Thanks!

The PTL network stopped working for playing live tv, it's the only live broadcast I have trouble with, all other PTL network features work fine, it does not matter what performance setting is used.

Pls look to my crash reports and help me know what is their source. Thanks!

bp-5d83f21d-e9a3-4919-b261-b32e00240306 3/6/2024, 3:48 PM bp-c29bc46a-766a-431e-8c6f-a3f240240306 3/6/2024, 3:48 PM bp-db463552-8944-477d-ad07-463320240306 3/6/2024, 3:48 PM bp-01ee8ef8-42d1-4bdb-bc39-2e9270240306 3/6/2024, 3:47 PM bp-3a2d5212-a83e-483f-9e41-090c20240306 3/6/2024, 3:47 PM bp-98d7ca67-4a45-43a1-86d9-d6e880240306 3/6/2024, 3:47 PM bp-599d5639-26c7-492a-b31a-0bdbe0240306 3/6/2024, 3:47 PM bp-994482af-c279-4c2f-b967-f6f3d0240306 3/6/2024, 3:47 PM bp-02499e5e-79dc-4fc0-a02f-abd540240306 3/6/2024, 3:47 PM bp-09dd2f32-6f81-40c0-86a9-cee6b0240306 3/6/2024, 3:47 PM bp-74f14713-2705-4a71-b5b9-612360240306 3/6/2024, 3:47 PM bp-2815fc45-eb90-42d9-86e5-1867e0240306 3/6/2024, 3:47 PM bp-148a9269-9d10-485e-9c28-a00640240306 3/6/2024, 3:47 PM bp-315298c1-89e9-432d-9250-83c0c0240306 3/6/2024, 3:47 PM bp-eb2801f1-e21f-4cba-a751-355810240306 3/6/2024, 3:47 PM bp-27fe08e8-d48d-43a5-8949-8fc9c0240306 3/6/2024, 3:47 PM bp-e3816a84-2a64-4884-9785-890430240306 3/6/2024, 3:47 PM bp-ddf9b1d1-0c22-4b10-a464-95a690240306 3/6/2024, 3:47 PM bp-9542834e-ed41-4472-8b4b-302950240306 3/6/2024, 3:47 PM bp-5863fd88-99ef-4585-8b4e-9bb630240306 3/6/2024, 3:47 PM bp-fd632df5-fd19-40f8-b135-828510240306 3/6/2024, 3:47 PM bp-66021aa4-59be-4cf8-868c-3fd350240306 3/6/2024, 3:47 PM bp-13f0ad37-f261-4606-a1f7-4c4e80240306 3/6/2024, 3:47 PM bp-1a2c650b-c31a-43da-8b9f-682200240306 3/6/2024, 3:47 PM bp-da787002-0383-4868-893e-4a0700240306 3/6/2024, 3:47 PM bp-46a3db01-ff24-4928-9764-967230240306 3/6/2024, 3:47 PM bp-ac5237a3-de5c-4792-b538-6b7c60240306 3/6/2024, 3:47 PM bp-40d0daac-0252-4a0a-8218-ddd850240306 3/6/2024, 3:47 PM bp-9513a448-1a8d-43c9-92b4-dbe840240306 3/6/2024, 3:47 PM bp-cc5335ed-c6b2-4ea5-a995-5b7eb0240306 3/6/2024, 3:47 PM bp-386cb76c-58fd-4b87-890e-c667e0240306 3/6/2024, 3:47 PM bp-e6250204-bb22-4553-8749-bf24a0240306 3/6/2024, 3:47 PM bp-21f46e8b-d57f-4509-9cc4-8451d0240306 3/6/2024, 3:47 PM bp-8a894fc7-3ca5-4565-895c-0a1fe0240306 3/6/2024, 3:47 PM bp-6e3f7365-83e4-4a91-8980-5bd180240306 3/6/2024, 3:47 PM bp-7dcbc8ab-9cae-4425-af0d-f8ea90240306 3/6/2024, 3:47 PM bp-57ffa8fb-e7ce-405b-9529-feb010240306 3/6/2024, 3:47 PM bp-81972970-d971-4eb6-b092-18e2d0240306 3/6/2024, 3:47 PM bp-52fa8779-f0cc-4277-8284-c3eef0240306 3/6/2024, 3:47 PM bp-1e71647e-3b6c-4bcc-9a88-884ea0240306 3/6/2024, 3:47 PM bp-4f49ddb5-ffd7-4711-a838-449d50240306 3/6/2024, 3:47 PM bp-80034189-481a-4666-9754-953b60240306 3/6/2024, 3:47 PM bp-8c0f5af5-b04f-4b1f-8bf3-53f190240306 3/6/2024, 3:47 PM bp-825c7fb6-7152-4f25-8510-43fb60240306 3/6/2024, 3:47 PM bp-ed4d6796-171d-4575-801a-413ad0240306 3/6/2024, 3:47 PM bp-f9a4a401-3caf-46a6-b848-2ec100240306 3/6/2024, 3:47 PM bp-4585d2ef-8d76-4571-a0fe-42ae10240306 3/6/2024, 3:47 PM bp-cef10afe-7b8e-460c-9850-a78da0240306 3/6/2024, 3:47 PM bp-da26ef80-829b-4a5c-bc69-adff20240306 3/6/2024, 3:47 PM bp-553d4953-8daa-4aa3-871d-b4a320240306 3/6/2024, 3:47 PM bp-d0a8c30f-8001-45c6-b753-afb960240306 3/6/2024, 3:47 PM bp-8142916b-dde8-474c-8976-c5a590240306 3/6/2024, 3:47 PM bp-f6fdd332-9194-40f1-b82d-b20890240306 3/6/2024, 3:46 PM bp-9715ac82-1b25-4213-8538-856be0240306 3/6/2024, 3:46 PM bp-c2ec12c7-5f43-4bd9-90b0-bcdfb0240306 3/6/2024, 3:46 PM bp-7c0ae240-89ca-4819-8ad4-2be070240306 3/6/2024, 3:46 PM bp-ed85bac6-1b97-4931-aa60-2a23b0240306 3/6/2024, 3:46 PM bp-065ccb10-12ce-46df-9a4e-f84460240306 3/6/2024, 3:46 PM bp-ee959d30-d612-4430-bf6b-971f90240306 3/6/2024, 3:46 PM bp-77a446c9-eb27-4709-ada6-e65ac0240306 3/6/2024, 3:46 PM bp-900dc7fa-1197-4a55-8184-43c3d0240306 3/6/2024, 3:46 PM bp-3dbeea17-f3ad-4c9b-9604-b13b50240306 3/6/2024, 3:46 PM bp-0f6526b7-5e27-48ba-81d2-f4bca0240306 3/6/2024, 3:46 PM bp-cb23ba2b-a3f1-47be-ae1e-18b730240306 3/6/2024, 3:46 PM bp-055f554e-a296-4764-bb94-6a1b90240306 3/6/2024, 3:46 PM bp-c6eb1acf-2b8f-487d-adfc-4e6de0240306 3/6/2024, 3:46 PM bp-a19e5f1c-0965-481c-8faf-172460240306 3/6/2024, 3:46 PM bp-00657e48-d180-4439-b649-1025d0240306 3/6/2024, 3:46 PM bp-979b2b67-4199-451e-9460-00a180240306 3/6/2024, 3:46 PM bp-227e43ba-6989-4b16-8cb6-05fa90230322 3/22/2023, 8:00 PM bp-2f678ce7-907b-400b-9960-d59270200531 5/31/2020, 3:5

The last few days Firefox 115.8esr started to give me a "Gah. Your tab just crashed." whenever I try to load somes pages, also sometimes it shutdowns as soon as a video is played in youtube.

Here's recenet Submitted Report IDs:

bp-de0d03ed-13d4-4dbf-9180-264f60240306 3/6/2024, 11:11 PM bp-1d1c1723-da9c-4a10-aec4-f3e450240305 3/5/2024, 3:34 AM bp-705c466c-f051-4ec7-a787-b71ae0240305 3/5/2024, 2:14 AM bp-c9656a28-c95e-4536-9339-7ddbe0240304 3/4/2024, 11:23 PM

Thanks in advance for your help.

PS/ disable hardware acceleration in Firefox, didn't fix it.

I'm having this insanely irritating bug where when I have my DAW software, specifically FL Studio, open at the same time as Firefox, and I try to pull up any sort of video or content, whether that be Youtube, Twitch, Dropbox or Google Drive files, or even videos just being queued up by Twitter or Reddit in the background, there'll be a chance that Firefox sort of "crashes," and goes all white (or grey with the default theme) for up to dozens of seconds, and forces the video to reload, or it just breaks the player.

​I need to be able to use my browser and my DAW at the same time to preview and drag files into it, and to work with video, so closing one or the other isn't an option. I've tried everything short of a drive wipe and OS reinstall; I've tried making a new profile, disabling extensions, disabling hardware acceleration, the troubleshoot mode, and even a complete wipe and reinstall of both Firefox and FL Studio. Nothing has worked.

​Has anyone else had that issue and hopefully been able to fix it? Or does anyone know any way to alleviate this? Thank you!

​I'm using Windows 11 Pro on a Framework 13 with an AMD 7840U with all the latest updates and drivers, and can provide specifics if needed.

Firefox will not load images at launch with my VPN on. And text is all garbled. Other browsers such as Chrome and Safari work fine with the VPN on.

On a MackBook Pro, M3 chip, Sonoma 14.3.1, and the latest ver. of Firefox.

Commbank commonwealth bank upcoming bills/ payments not opening or working. All other operations in the Commbank site work - just not the tabs to do with Bills/bpay/upcoming payments:

I've tried the clearing of all cache a number of times as previous suggestions and still doesn't work.

It spins the "Loading" symbol for about 20 seconds then puts the message in the image.

Not working: Bills and Upcoming payments Previous online bills Financial Toolkit

I have to go to Google Chrome to operate these tabs and they work fine...... Don't make me go back to Chrome... :D

MacBook Air, OSX 12.6.1 Firefox 123.0.1 iPhone 12 IOS 17.3.1

Using a wifi hotspot from my iPhone, Firefox on the Mac gives me "Hmm. We’re having trouble finding that site." for all sites. As if there is no internet connection Chrome works fine, other internet based apps like Skype, Whatsapp work fine (but Mac Mail won't connect either)

Before IOS 17, everything worked fine.

Is there a setting in Firefox that is responding to something new in IOS 17's hotspotting feature?

Thanks

Example Video Address is "https://www.bilibili.com/video/BV1LF4m1E7kB". Open the URL and watching 2 or more videos can repeat the problem.

The first image shows the memory usage when I first open the video URL. The second image shows the memory usage after I watching some video. The memory usage can be even more as you keep watching.

I can help debug the problem if need. Can any one help? Thanks a lot.

For example this page, https://yle.fi/a/3-11868513 , causes my Firefox to go unresponsive for maybe 10-20 seconds at a time, when scrolling up and down. Windows works fine. It's not the only one, I have found some other on that same news site, which use the same kind of construct for a page that contains both video and text.

When I open Firefox in troubleshooting mode, page works fine. But in normal mode, even if I disable all my extensions (except search engines), page still hangs.

On the other hand, I haven't encountered this kind of behaviour in normal mode in any other pages or sites. So it may be something very spesific that site uses on those particular pages. So it is a minor problem but because disabling all extensions did not help, I thought it might be worth bringing up.

I have created a test page here https://dev.danlobo.co.uk/pure-css-coverflow-slider/index.html

This seems to render fine in all browsers except firefox. I have even tried nightly build.

Notice the thin line artefacts when rendering (screen shots attached).

Mac Sonama 14.3.1 Firefox 123.0.1 64bit

I have tried setting fx.webrender.compositor to false as suggested here but this seems to make no difference:

e.g. https://www.reddit.com/r/firefox/comments/sf7l56/using_firefox_on_a_4k_display_causes/

Please can you advise why this happening in firefox only browser?

Hi team,

Since March 18th, 2024, users have encountered latency issues when attempting to log in to ee.co.uk/shop, adversely affecting our company, Torry Harris Integration Solutions, and leading to significant revenue losses. While the issue persists, it's notable that users are experiencing smooth login operations on browsers like Chrome and Edge, suggesting a potential browser-specific compatibility or optimization problem. Immediate investigation into this disparity, along with addressing server overload, network congestion, or database performance issues, is critical to restoring seamless functionality across all browsers and mitigating revenue impact effectively.

Thanks Regards, Gaurav Kumar Torry Harris Integration Solutions.

Recently, when first logging into Facebook, the entries in my feed will just sit there and refresh for a while before finally settling in and stopping. Then when I start scrolling, I can only go so far and it starts doing it again. Rather peculiar action. Something to do with auto refresh? I don't encounter the issue when using Safari or Opera. Appreciate anything on this issue.