Firefox Support Forum

If i click on a web link on another app, firefox does open the link in the background but the app does not come to front of the desktop Can you assist, am I doing anything wrong?

Out of the blue, browsing on Firefox, it shutdown by itself, and 30 minutes later reloaded itself. Unfortunately, it loaded a very old tab session. I lost all my work, and had to start over. History was gone, couldn't reload recently opened tabs.

I started all over, reloaded all my old tabs and addons to a new firefox page. 30 minutes later, my old tabs suddenly reappeared, out of nowhere.

This time, I selected and saved all the tabs. Unfortunately, this won't help if I lose the entire Firefox web page. Is there a way to save the entire Firefox work space entirety, by exporting? If not, there should be.

Does anyone know why this glitch happened, in the first place?

thanks,

Wa

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other browsers. I have tried other Soundcards, but it did not help. I tried the safe mode but that did also not help.

ID report: bp-a8763350-7e82-41d1-8708-b52ff0220726

I'm sending you my crash report ID, if you can help me. Crashes started on 26.7.2022. FF is updated to the newest version and Troubleshooting mode didn't help ether.

So I have a high end computer, i9 @3.6ghz 128GB dual channel DDR RAM 4095mb NVIDIA Geforece RTX 3090 Ethernet connected 1g up and down

So the last past month Firefox has been constantly giving me problems. Not loading twitch videos, or taking over 5 min to load Completely unresponsive on Outlook Freezing webpages on completely simple task like copy paste

I've scoured forums doing all the basic or easy fixes, even some about:config solutions I've read..and nothing has worked. Firefox has been my main browser for 10 years. All my devices uses it and the only device I have constant problem with is my main computer at home. Which sadly has forced me to switch to chrome, where I'm not having any issues.

I would really like a solution so that I can continue using Firefox as my main browser.

Hi,

I'm sorry to start the thread like this, but i can't take this anymore. Using Firefox is becoming more and more of an annoyance and I need help finding out what to do on my side, or if there are some known issues on the browser's side.

First of all, here's my PC's configuration and usage style: - Windows 10 x64 Pro, intel i7-4790 processor, 16GB RAM @2133 MHz, GTX 1650 video card with 4GB, 2 Sata 3 HDDs split between operating system/core programs and other stuff like games and useless things. - (usually) using the latest version of Firefox x64, running 2 windows of it, each with around 20 tabs open. Using UBlock Origin and Adblock Plus extensions on every page. - the operating system and everything else was freshly (re)installed around 6 months ago. That meant formatting and redoing everything from scratch on the system partition. I did save/export my firefox profile to reuse it on the new installation. - also: having only the MalwareBytes antivirus, using 2 monitors and having a 500MBytes/s internet connection (cable) stabilizing at about 90% of that during speed tests. - task manager usually shows a CPU usage of 10-80%, memory of ~51%, disk of 0-10%, GPU of ~20-30% (i.e. when not doing anything else).

Thus, here are the huge annoyances i've been having for a while now (i think since version 56 or so, but not before!). I'm usually watching one stream (i.e. one open tab) on twitch.tv @1080p, and...

1) If I try to close this specific (twitch) tab, both of my Firefox windows lock up for ~2 minutes.

2) Refreshing this tab *sometimes* starts kind of an infinite loop when the page looks like it's loading, it remains partially blank (except for some borders) and unresponsive, and never finishes.

3) Other times, refreshing this tab takes like 5-7 minutes (loading time). Same behavior using F5 or Ctrl+F5. Nevertheless, if I click on the link in the address bar, after some seconds of loading, and press Enter, the page loads immediately, like it should have from the beginning.

4) Why does ONE tab lock up 2 Firefox windows?!?! what's the point of tabs if they are not independent processes?! My task manager shows 20-30 underlying Firefox processes, I can close them one by one, but they don't anything. It's like they don't do anything - no tabs get closed, no windows get closed, the performance isn't affected at all. Moreover, if I do close the tab that has the most processor usage, both firefox windows get forcibly closed (while being locked up by the 1 tab).

5) When searching for stuff in the address bar, there is no priority given to bookmark items that may contain related things. Doing a bookmarks search is cumbersome and makes the whole feature almost useless. There should be kind of a Google Search inside bookmarks too, when typing something in the bar.

6) Using the "Restore previous session" feature after a crash or computer restart means I need to wait like 4-5 minutes for one of the tabs to become usable. You might say that ok, I got 40 tabs and it takes a while to load them. But you'd be wrong. I do have 40 tabs, but I have to click on EACH of them to get them to reload! Which means they aren't loaded when Firefox starts and the session is restored. So why do I have to wait 5 minutes to be able to do anything in the browser?!

7) If I keep using an older version of Firefox for a while (and while a new version is available), there ALWAYS comes a time when the browser crashes or locks up completely, basically forcing me to allow the damn update. You might say I'm paranoid, but my browser never crashes while I'm on the latest version (except when I choose to crash it during to lockups from the previous points)! But when a new update is up, something definitely changes and automatically crashes the browser after a while (maybe ~2 weeks on average). I really wish the update frequency was rarer and that it stopped being suggested/forced on my browser. The behavior is the same, no matter what settings I choose for updates. I've also checked "Use a background service" to install them.

8) This isn't related to Firefox Windows, but to the Android version - I very much wish the dev team took a look at how the Dolphin browser is set up with respect to the accessibility of the bookmarks panel. In Firefox it's extremely cumbersome to use it in any way, thus making the Sync feature and bookmarks completely useless on mobile.

Again, I have no idea if these are twitch.tv related or browser related, but it makes me wonder why other browsers didn't cause these issues for me, nor old(er) versions of Firefox. Also, I don't have any crash logs to show, simply because they are just lockups - either "out of the blue" (like point 7 above), or some that I forced because I really didn't have the luxury of waiting 7 minutes for a tab to load. I did "report this error to microsoft" most of the time when the lockups happen, yet I doubt anything useful ever came from that, since I've been having these issues for a few years now, and newer versions only making them worse.

Any help is appreciated. Have a nice day!

Please read my above comment written in the subject line.Access to my e-mail (Earthlink.net)locked out only on Firefox, not Safari. Can't sign in. Please call [removed phone# from public] or write " [edited email] @earthlink.net" to help me. Thank you

Hello. How are you? My Firefox web browser has just stopped working. When I open it, I can write the name of a webpage in the browser, but the pressing 'Return' does nothing. None of the menu, bookmark buttons work - nothing happens when I click them. The page just remains blank whatever I do. Can you please help? I am having to use Microsoft Edge at the moment.

Hi, I can log into Five9 Softphone however when I try to access my dashboard to take calls it times out and will not load the dashboard. It was working on the last version and I checked Windows programs, it showed v103-64 Bit was installed on 7/27/2022 when Five9 stopped working.

Why do I get this message on every web page I attempt to open and is there a fix? CenturyLink says no issue on their end. I don't believe them.

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Hello

i have an issue with sharing screen in general especially through discord... if i wish to share the screen of a program it has to be windowed instead of "fullscreen" or "borderless" for it to be available in the options for me to select to be screen shared. and regardless if it was a program or sharing my entire screen there is no sound coming through and it is very frustrating.. google chrome and OperaGX gives you the option to check a box to Share Audio wither im using Entire ScreenShare or specific Program or window or even a specific Tab in the browser and if you finally fixed this issue it would be very useful to double check to prevent an issue of hearing myself or my friends in the call hearing themselves in the sharescreen either if it was me sharing or others.

another issue is if i have my extensions installed and on... i dont wish to deactivate them from the settings... there is a feature in google chrome where you can right click on the toolbar and click on (task manager) and it shows you all activity and stats going running in Firefox including these extensions so im free to close whatever suits me so i can save up some ram or decide to use it in a session or not.

one last issue .. when trying to use to call from discord (VOIP) using the website which i think uses (RTC connection) i cant connect to the call no matter what region i select or even set it to automatic.... but before 3 window updates approx i was able to connect to brazil region only for some reason now im not able to do that at all... even if i used Chrome or OperaGx.... if i Use VPN none of them will connect but rather discord's application will work and connect in all regions if the VPN is On(ExpressVPN) but regardless i dont wish to use discord's application its too faulty and has heavy usage of process...that's why im trying to use discord through the website without VPN so i can enjoy playing video games with stable fast connection while sharing screen... however if i used LibreWolf browser it helped me unlock all regions in discord to call and connect in real time with no delay... yet it still has the same share screen issues...as the rest of the browsers. i do understand each browser is different but im just pointing out for reference cause it might help anyhow. and thank you for everything in advance

Hi, when I try to log into RBC (a Canadian bank website) it gives me the message: "Page Expired The page you are trying to access is no longer available." This is true both when I am loading it directly off the RBC website or if I am redirected there from a third-party site looking to verify credentials with RBC. I've cleared all cookies, browsing history and rebooted, and still nothing helps. Help is appreciated!

I am fine with the fact that ad-blocker is slowing down my service. I would rather that than have organizations like google tracking my every move so I am OK with the slowdowns. What I am NOT OK with is CONSTANT messages from my browser telling me about the slowdowns. Can the Messages be acknowledged then stopped? The constant interruption of my browsing by these messages is far more annoying than the slowdowns themselves. Thank you for any assistance you might render.

On all builds of Firefox, it's extremely unresponsive on the second public beta of Ventura. I had updated earlier in the day and Firefox worked perfectly, but in the past hour or so it's become unusable. The video shown is using a fresh install of Firefox.

https://drive.google.com/file/d/1c3e3BLQvoX5yemDK1eqT7bMjstRvAkVU/view?usp=sharing

In the past, a slider appeared and was operational when hovering over volume icon on twitter videos. Now the slider is not there and it is a mute or on option only. Can this be fixed? I've tried troubleshoot mode and also the add on but neither changed anything. Champagne problem , I know but... volume leves are so variable...would be nice to attenuate. Thanks

So i normally buy my monthly groceries online at the end of each month. I normally used Samsung internet or Chrome but decided to use Firefox as my default browser everything has been working great till today when i tried to buy my groceries at the very last page it didn't want or allow me to check out it just kept on freezing but it allowed me to go back to the previous pages? but as soon as i want to check out it fails so i sadly had to revert back to my old browser not happy at all.

Hey there,

The main Problem is, that Firefox is using between 500 and 1000 mb Memory at any given time. Of course the more tasks are open the higher, but i have 2 taps open rn and it still uses over 500 mb.

I have been browsing through the pages here and already found the suggested solutions and tried them out. Nothing really helped. I cleared cache and cookies, uninstalled, re-installed. I changed the allowed process setting, etc. Sometimes restarting my laptop helps, but that's not a permanent solution.

if you look at the picture i also tried to manage it through the Firefox TaskManager, as i thought the adblocker might be the culprit but only see that the memory usage (~50mb) doesn't match the one in Windows TaskManager (>500mb) . I am pretty much out of ideas now.

Any help would be appreciated!

Oh, the stats i guess: Firefox version 103.0 (64bit), everything up to date.

Processor AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx 2.30 GHz Installed RAM 16,0 GB (13,9 GB usable) System type 64-bit operating system, x64-based processor also up to date

Thanks a lot! R

After update Firefox 97.0.2, ClickOnce extensions are working incorrectly. When you click to open the application (run ClickOnce), a white screen opens and the url field is cleared. Before Firefox 97.0.2 everything works correctly. What exactly updated if Firefox, or what do i need to do to make clickonce work properly?