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Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (read more)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 2 days ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

CNN.com does not load (most of the time)

I recently re-installed FireFox after I suddenly had problems that the profile folder could not be accessed. I uninstalled it, then reinstalled it using the download from… (read more)

I recently re-installed FireFox after I suddenly had problems that the profile folder could not be accessed. I uninstalled it, then reinstalled it using the download from Mozilla website. This fixed the profile issue. I am using the latest version. Now, I find that most of the time, cnn.com won't load: I see messages on the bottom left corner that it is connecting to all sorts of web sites, in particular it tends to get stuck on "Sending request to signal-metrics-collector-beta.s-onetag.com" . I don't know if it eventually loads, I give up after about 1 minute. In Chrome, cnn.com loads instantly. In Firefox, BBC.com loads instantly. Microsoft.com loads instantly. I have installed the same extensions as before. I started FireFox with all of them turned off, no difference. As I mentioned, it does not load MOST of the time - once in a while it loads instantly, but later on the problem reoccurs. >What is wrong with FireFox and why won't it load CNN as quickly as before? I am using Firefox on Windows 11, I have Malwarebyes installed. Thanks, Adriaan

Asked by Adriaan 1 day ago

Last reply by jonzn4SUSE 15 hours ago

Cannot access website

I got the following message while trying to access this website https://nubecomun.yanapak.org/ The connection has timed out: The server at nubecomun.yanapak.org is takin… (read more)

I got the following message while trying to access this website https://nubecomun.yanapak.org/ The connection has timed out:

The server at nubecomun.yanapak.org is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

How can I allow Firefox to access the site?

Asked by Fe Román Muñiz 21 hours ago

Last reply by Paul 20 hours ago

why did bitdefender say mozilla might be suspicious when I was trying to sign in

When I was trying to sing in to bit defender I ended up wiht this mozilla package. why did the bit defender have a statement questioning reliability using an ad-on? … (read more)

When I was trying to sing in to bit defender I ended up wiht this mozilla package. why did the bit defender have a statement questioning reliability using an ad-on?

Asked by edvonk 6 days ago

Last reply by Paul 6 days ago

Proble in logging on to CIT Bank account online

I am getting this message when logging on to my CIT Bank account. I updated my Mcafee software yesterday. I had no problem logging in before to this site. Need help: Se… (read more)

I am getting this message when logging on to my CIT Bank account. I updated my Mcafee software yesterday. I had no problem logging in before to this site. Need help:


Secure Connection Failed

The connection to secure.citbank.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Amarjit Singh 2 weeks ago

Last reply by Denys 2 weeks ago

Issues hooking up a Proton vpn add-in to Firefox

I am trying to set up a vpn using Proton as a Firefox add-in but Firefox won't let me use it, saying it has invalid credentials. I can't contact Proton because if I enab… (read more)

I am trying to set up a vpn using Proton as a Firefox add-in but Firefox won't let me use it, saying it has invalid credentials. I can't contact Proton because if I enable it as an add-in to Firefox, I can't use my browser. Do you know of any other vpn networks that work securely with Firefox?

Asked by michaelhfox 2 weeks ago

Last reply by Nasro 2 weeks ago

CloudFlare blocking all sites

Since your last upgrade, I have been able to get into any sites using CloudFlare security. Prior to that I had no problems at all. I have tried closing extensions and or … (read more)

Since your last upgrade, I have been able to get into any sites using CloudFlare security. Prior to that I had no problems at all. I have tried closing extensions and or clearing cookies. I especially want access to my banking account. How can I disable whatever was added to effect CloudFlare? CloudFlare either continues to cycle, or gives an error message.

Asked by scaulineau 3 months ago

Last reply by Skragnon 1 month ago

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentione… (read more)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 3 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Opening Firefox sends packets to Google IP e.g 34.149.100.209

I've been looking at firewall logs for my client and router software firewalls. My 3rd party firewall flags repeated outgoing TCP packets to IP 34.149.100.209 as coming … (read more)

I've been looking at firewall logs for my client and router software firewalls. My 3rd party firewall flags repeated outgoing TCP packets to IP 34.149.100.209 as coming from Firefox and 'Restricted', although restricted is the firewall apps syntax. When I look at the router firewall on WAN it was seeing the same IP outgoing. These packets only originate when Firefox (latest version) opens. Perhaps there's nothing to worry about or it's there to poll for those who want to select a Google search engine? Anyway, I've added a rule in the router to block the IP, although I think Google use other IPs.

There is plenty of web discussion to REMOVE restricted from Firefox but I want to make sure 'Restricted' in my case means BLOCKED, is that possible or do I misunderstand what restricted means? Thanks

Asked by jimbo100 2 months ago

Last reply by jonzn4SUSE 2 months ago

"firefox browser being managed by your organisation"

How do I remove "firefox browser being managed by your organisation" . I have looked at several posts and don't understand a word of it. I recently re-installed Firefox … (read more)

How do I remove "firefox browser being managed by your organisation" . I have looked at several posts and don't understand a word of it. I recently re-installed Firefox and lost all my passwords but still have bookmarks, every time I turn off firefox it forgets my account sign in, I then get an email to say I have signged in on a new device. I suspect it is the Norton 360 security software. Please can someone explain in simple terms how to remove it. I have tried contacting Norton but their support is worse than Microsoft.

Asked by escondite 3 months ago

Last reply by jonzn4SUSE 2 months ago

firewall

i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i g… (read more)

i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i go about using this website if i don't know how to go about this

Asked by Mario Castellanos 3 months ago

Last reply by wirkutskijkarl 3 months ago

Firefox blocked

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented… (read more)

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented Firefox from running. This morning it would not open at all, no matter using a shortcut button or activating the program directly from Menu. I tried re-installing, but a window opens saying, "Hmm. For some reason we could not install Firefox." I tried uninstalling Mozilla but the window opens to initiate the process but in 20 minutes less than 1% of the procedure bar is lit and blinking. Do you have any suggestions?

Asked by Henry Lister 3 months ago

Last reply by markwarner22 3 months ago