Tabs won't load after update, except for support.mozilla.orgg

Firefox automatically updated to 123.0. Now the only tabs that will open are to support.mozilla.org or similar mozilla.org links. Everything was fine this morning, but no… (read more)

Firefox automatically updated to 123.0. Now the only tabs that will open are to support.mozilla.org or similar mozilla.org links. Everything was fine this morning, but now nothing works. This is problematic because I have a lot of tabs open for different sites that I work on daily.

Asked by narniansatx 1 hour ago

Last reply by cor-el 33 minutes ago

Not showing bookmarks toolbar on all tabs

For years, I have had the Bookmark Toolbar always show on my initial page and all tabs at the top of page. Something happened and now it does not. I have tried resettin… (read more)

For years, I have had the Bookmark Toolbar always show on my initial page and all tabs at the top of page. Something happened and now it does not. I have tried resetting per instructions and it will show on my current page but then not show up my new tab and will disappear from the initial page. I tried a refresh to correct and that did not work either. I was able to get them to show on the left side of the screen but I much prefer them at the top and want to get back to that layout.

Asked by Patman 1 hour ago

Last reply by cor-el 34 minutes ago

How to get rid of unrequested invasive rendered area debugging overlay?

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find … (read more)

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find any description of such a thing happening, let alone how to get rid of it. I tried removing build-in distro-default preferences and had complete audit of all my custom preferences in about:config but none changed that behavior. I even updated to 124b4 but this also haven't changed anything. Naturally, nuking entire profile is not an option, I might as well replace the whole browser. So, how do I get rid of this thing?

Asked by F0X 2 hours ago

Last reply by cor-el 1 hour ago

Loading home page jumps to bottom

My client's website is loading incorrectly on Firefox. When the homepage loads, it jumps down to the contact form at the bottom. This doesn't occur on other browsers. … (read more)

My client's website is loading incorrectly on Firefox. When the homepage loads, it jumps down to the contact form at the bottom. This doesn't occur on other browsers.

Asked by heklawiter 3 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Firefox is blocked (so slow than it seems blocked)

Hello, I have a problem with Firefox on (only) the vive.com site. It shows a fast (same as Chrome/Opera) loading, but only on firefox it stays @ 99% a very long time, whe… (read more)

Hello, I have a problem with Firefox on (only) the vive.com site. It shows a fast (same as Chrome/Opera) loading, but only on firefox it stays @ 99% a very long time, whereas on other browsers, in the instant, you can see the content of the page. You can test for example on that page: https://developer.vive.com/resources/vive-sense/

I work in a society where I need to have a brower with proxy support & security (firefox is the best to me) but that can work without waiting minutes to access a page, whereas it has been downloaded fast.

Opera is fast on vive.com, but that shit doesn't have proxy support, so I need configure firewall, put a gateway, and I really hate, it's a pure security fail (never put a gateway on windows, microsoft takes the control of your windows and scan your datas). We don't wish that in our society.

So I'm there to report you that, I think there is a problem and I really don't understand what can do firefox to make the user wait so much time, and it's not related to the processor, it's the same on my crappy laptop or on a brand new powerful 3D station. With opera, it's really in a second, and with firefox, it's a minute. Really weird.

Asked by Erlend Levin 8 hours ago

Last reply by cor-el 2 hours ago

Google Meet "You can't join this video call" as a guest user

I am using Firefox as a browser to scrape data from Google Meet. However, while it works fine on Google Chrome, I encounter an error when using Firefox, which states: 'Yo… (read more)

I am using Firefox as a browser to scrape data from Google Meet. However, while it works fine on Google Chrome, I encounter an error when using Firefox, which states: 'You can't join this video call.'

Asked by Abhishek Negi 1 day ago

Last reply by cor-el 4 hours ago

The Firefox browser screen freezes when attempting to copy via right-click in PowerPoint web.

--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as … (read more)

--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as well with the Firefox version of 122.0 and 123.0 updates. --> As a workaround we were able to copy the contents using the keyboard shortcut but would like to get the support for the issue with right-click copy. --> This issue has been observed across our ARM environment.

Please let us know if there is any fix for this issue.

Asked by kaviya.nandagopal 8 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Hi i have a video funnel , opening in chrome and not opening in Firefox , please help

This link works great in Chrome and Firefox it Doesn't play video [https://videofunnels.ai/pages/2/HS9EGS1N] Please inform me email shahid1business@gmail.com Thanks… (read more)

This link works great in Chrome and Firefox it Doesn't play video

[https://videofunnels.ai/pages/2/HS9EGS1N]


Please inform me email shahid1business@gmail.com

Thanks Shahid mohammed

I did ask Mozilla and they said ask community. I changed several settings options and doesn't work

Asked by shahid1business 5 hours ago

Last reply by cor-el 4 hours ago

How to find blocklist

I accidentally blocklisted Tumblr - and the popup says to go to options, but when I look, there is nowhere for me to remove Tumblr from the blocklist nor can I find the b… (read more)

I accidentally blocklisted Tumblr - and the popup says to go to options, but when I look, there is nowhere for me to remove Tumblr from the blocklist nor can I find the blocklist itself.

Asked by Mardenlily 6 hours ago

Last reply by cor-el 4 hours ago

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (read more)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 2 months ago

Last reply by cor-el 4 hours ago

Outlook webmail not working properly.

Outlook webmail stops frequently with this message, "Something went wrong and we can't sign you in right now Please try again later. The Microsoft account login server ha… (read more)

Outlook webmail stops frequently with this message, "Something went wrong and we can't sign you in right now Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again."

Asked by Roger Wortley 6 hours ago

Last reply by jonzn4SUSE 4 hours ago

Autocomplete vs saved Passwords - How do I remove a userid from the autocomplete list?

When logging in to a website, Firefox displays a pre-filled username and password. In my saved passwords list, I have removed these details, yet Firefox still presents t… (read more)

When logging in to a website, Firefox displays a pre-filled username and password. In my saved passwords list, I have removed these details, yet Firefox still presents them. What setting(s) do I need to edit to remove these entries from Firefox?

In my efforts to resolve this issue I have seen reference to using the keyboard to select from an autocomplete list. Interestingly using the keyboard shows me the Autocomplete list as I have it in Passwords with only the accounts I want to see. when I use a mouse, or when Firefox autocompletes for me, account details I don't want to see are presented.

This is made worse as one site has an old username and a new Username. The difference between these usernames is a case change. Although I keep deleting the old username Firefox keeps presenting the old username. I have edit the passwords list to only show the new Username. I have deleted cookies and form history. How do I change the autocomplete list(s) which do not appear to be the same as saved passwords?

Asked by jacquie3 13 hours ago

Last reply by cor-el 4 hours ago

How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (read more)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Asked by diamond_d 8 hours ago

Last reply by cor-el 5 hours ago

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 1 day ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Default for "new tabs" to something other than "Firefox" or "Blank"

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to … (read more)

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to open to www.google.com. How can I do this?

Asked by Emily Weston 7 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Crashes

I don't want to be asking this question in what is completely incorrectly termed a "community". Other users don't know anything. Firefox should have actual support. But I… (read more)

I don't want to be asking this question in what is completely incorrectly termed a "community". Other users don't know anything. Firefox should have actual support. But I have no choice.

I am absolutely sick of this. Firefox crashes at least once every 24 hours. No reason no message it just freezes.

This is on top of the fact that every time an update is available Firefix stops working properly to force you to install the update.

Asked by esseeeayeenn 10 hours ago

Last reply by Paul 10 hours ago

Update Firefox won't work

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Fire… (read more)

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

Asked by robertmingyew 12 hours ago

Last reply by James 11 hours ago

Firefox crashing constantly in QuickBooks online

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in th… (read more)

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in that it has fields in QBO that will not work, I have switched to Firefox because it handles the 'black' look and the columns within the ledgers are more stable, however Firefox is constantly crashing it can recover most times to where I was, but it is most infuriating. Question is, is this a known problem and can it be fixed by changing the settings? Geoff Woodford

Asked by Geoffrey 12 hours ago

Last reply by TyDraniu 12 hours ago

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 18 hours ago

Last reply by jscher2000 - Support Volunteer 17 hours ago