Firefox Support Forum

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Several months ago I was saving google translated audio by right clicking "Inspect (Q)" and clicking Network and Media then opening appropriate link in new tab. Now when I do this this and hit Listen icon the speech is generated ok but no links are generated in lower partition. Thanks for your help. Am using Windows and Firefox 89.0.1

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!

DATE  : 06-06-2021 Sunday 1530

     SUB   : How do I move address bar to above tabs?
     To    : https://support.mozilla.org/en-US/questions/new/desktop/form

     I have recently, past few days, been upgraded to
  Firefox Browser ver 89.0.

     It made changes I am not pleased with.
     It saved essentially none of my preferences, bookmarks,
  extensions, add-ons and etc.
     Pretty much had to start from scratch, reloading extensions,
  re-configuring extensions, has taken me hours.

     For some reason year upon year Firefox always messes with the
  address bar - tabs positions.

     I get it the way I like, then * BOOM * it gets reset.
     During this past "RESET", my preferences are not saved, they
  get blown away, year after year.

     I have to spend many, many hours attempting to get positions
  back to the way I want.

     Here is current (not-pleased-with) appearance :
     ============================================

  File  Edit  View  History  Bookmarks  Tools  Help

  Tab   Tab   Tab   Tab   Tab   Tab

  Address bar, where the web page url is displayed.

     Here is what I want. What keeps getting blown away :
     ==================================================

  File  Edit  View  History  Bookmarks  Tools  Help

  Address bar, where the web page url is displayed.

  Tab   Tab   Tab   Tab   Tab   Tab

     Notice the Address bar is above the Tabs.

     Now, in ver 89, after many hours of searching, it seems
  instead of some simple switch I can select or de-select via
  a check-box, I now need to become a programmer to make this
  change.
     I am not in any fashion or manner a programmer, nor do I want
  to become one.
     Cutting, pasting, editing, proofing code, alas, is not in
  my positronic pathway(s), it simply does not stick, error in
  processing and so on.

     Perhaps I have overlooked something in my searching to
  correct this positioning problem?

     Where is the check-box I can select or de-select to position
  the Address bar to my liking?

     Please and thank you.

     LATER     

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Wanted to stop using the URL box for my SEARCHES and stick with the old SEARCH box because if my 'search' did not find what I was looking for, I could just change a word or two instead of typing the whole darn thing all over again. Your Forum advised to use the 'about:config' and the "Handoff" option. I may have changed "HANDOFF" default my mistake as could not find a list of default values. So, 1. What is the default value for HANDOFF? 2. Is there a LIST of the defaults, TRUE or FALSE in case I need to 'monkey' with 'about:config' in the future. I am not at all happy with some of the changes in rel 89.0 and 'messing' with the URL box, the SEARCH box, etc. 3. I tried to "go back" to previous a release and avoid/skip rel 89.0 but was forced to because of PROFILES, there locations, multiple ones and not knowing the 'most recent' to choose so was forced to use rel 89.0.

Thank You.

The permissions when I would initially open for set cookies was Allow now the default setting is allow for session. How could this setting be changed? I did not make the change. I only access the settings through page info.

I intentionally set my browser so that I can search from the search box in the center of this page. However, when I start typing in that box I get all kinds of stuff from the address bar blocking the box and what I'm typing. I don't want to search from the address bar, I want to use that search box. How do I get this feature back?

Before, all I had to do was uncheck the box in the second screen shot but that no longer seems to work. What's the new trick or why have the search box if you can't search from it?

Also, after a search, my links always opened in a new tab. That no longer seems to be working that way. I prefer my links open in a new tab in case I want to look at other results while keeping that tab available.

I have cleared cookies, site preferences, disabled tracking protection, disabled adblockers, and since yesterday still cannot log into nike.com, all I get is a dialog box saying server error.

Nike disavows all knowledge of this problem even though there are tweets from 2017 referencing this exact same problem back then, but nike says no problems now, so it's just me!

Is it Firefox or Nike?? All other sites I have tried are fine, I used chrome to log into nike.com and no problem even though it seems same protections enabled there so there is something wrong with firefox and nike, and I am not about to do anything drastic to firefox for one website.. Anyone have any ideas, solutions, etc.? thanks

Everytime I go into settings and change my default search to yahoo, no matter what I do, my search goes to Yahoo. Even if i go to google.com and then search, the yahoo page comes up. Its come to the point im considering uninstalling firefox to use chrome exclusively which is something I certainly dont want to do after having been a loyal user for over a decade.

Thanks for any help.

I need to customize the arrow of the Protections popup (i need to change the fill property), but I can't find the correct CSS selector for it. #protections-popup::part(arrow) doesn't work for some reason. Can anyone help me with this?

Half of my bookmarks are automatically alphabetized, then below that it is a folder that says other bookmarks. This list is not alphabetized. How can I combine the two lists or even just alphabetize the lower list without having to drag a place each one? TIA

Hi: Can anyone help me to recover BOOKMARKS which I've found missing after today's starting my Firefox Browser/Thunderbird and trying to use one of the BOOKMARKS: this is for the first time I've lost them just by opening the Program after I've about 3 weeks ago Upgraded my Windows 7 to Version 10 - under Windows 7 they were working properly without any 'accidental loss'. Question: - is it possible to use the Bookmarks-Back Up file to re-install them - IF NOT, what is the other way to reliably re-install them ...? My PC-system is: Windows 10 Home, Ver 10.0.19042 (20H2), CPU; Intel Pentium D 935 3.20Ghz (dual core), x64-based processor, 32-bit. I'd greatly appreciate any SPECIFIC INSTRUCTIONS how to accomplish this. Tony H.

I have used Firefox for many years, but last year it started to stop working for no obvious reason and after playing around with it for a while I started using another browser. However, I am Firefox user at heart and so recently installed the latest version (89). However, the same problem exists. I have:

- started in safe mode - eliminated all extensions - I am using a completely new profile

I can start up Firefox and it works for a few minutes , then with 4+ tabs open (not sure if that is relevant) it stops work - tabs don't load. I can write in the address bar, but nothing will then load up.

When I close the browser down it appears to close down normally, but when I restart (immediately or minutes later) I get a box saying an "Firefox is already running but not responding. The old Firefox process must be closed to open a new window."

Is it a sync problem?

Look forward to getting any help/suggestions.

Rob

Windows 10 Firefox 88/89 64-bit PC It seems there was a compact mode before version 89? I don't know if that's what I want.

I would like to have a simple selection in FF Preferences to turn OFF the Proton stuff. I am not an IT geek and I'm not comfortable doing things like changing CSS code - if I knew how to do that stuff, I'd be using Linux not Windows. Since I'm stuck with Windows, I rely on a good browser like FF v.88 to take care of the technical stuff.

Version 89 seems to be OK with Proton shut off, but I hear this is a temporary fix. I also don't know if shutting off Proton fixed the spacing nightmare in Bookmarks - I lost mine reloading v.88 and haven't had a chance to look for them. (v.89 is on the PC upstairs - this one is still on v.88.)

For some context on the anger at FF's change, those of us who use Facebook on a regular basis were forced into a horrendous update in late 2021 which barely works, and Facebook continuously changes code, fixing what isn't broken. To find that the browser we've relied on for years did the same with no warning is very upsetting.

I'd like to get a message directly to Mozilla but "Submit Feedback" has been shut down for over a week.

When I download a file with multiple spaces in the name, like 'test space.txt' (there are 2 spaces between test and space), FF condenses the extra space into one, like 'test space.txt' (there is only 1 space between test and space). This happens on multiple websites and does not occur in other browsers.