Firefox Support Forum

Hi Firefox Team

I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that.

The issue I have is about the updates. Whenever Firefox updates, I lose the sites saved on it. I have no issues with that.

However, can you give me the option to select a time and date for it?

That way I can, 1) Select a time when I am not working on Firefox. 2) Coordinate with other updates like Windows and McAfee.

This will ensure that I am prepared for the sites to disappear just once, instead of every time there's an update.

Thanks, Kajal

Within the last 2 weeks or so I get this error repeatedly when accessing secure sites that i used to be able to access with no issues. I use a private VPN and 2 factor authentication. Sometimes stopping the VPN momentarily fixes this, but for other sites, it's no go. This isn't an SSL or SEC error and a search on help forum didn't provide an answer.

I had the old firefox (blue background) on my Mac before and have since upgraded to the one (purple background). Now everytime I open firefox, or open a new window in firefox, I have to sign in to my firefox account. On the previous version (blue one) it just kept me signed in. How can I get it to do this again?

Since the last Firefox update about two weeks ago or so, late November 2020, Firefox has been using a lot more memory and crashing my computer quite often. Is there a way to undo the last update to check this problem out? May or may not be tied to embedded videos auto running.

I use Win 10 and FF 83 (German so I did not know the exact english messages)

If I want to open a file-link like ZIP or PDF directly to show in FF or the fitting software (7zip, Acrobat) ("open with...") the file will be downloaded and then it is away. In the downloads history is written "the file is moved, renamed or deletet". I can download the file ("file save as") to the disk and open it after it manually. There are no problems in Chrome or Edge. I try out some settings in the Windows Defender but it did not help. Any idea?

Firefox browser is preventing pdf's from downloading completely. When pdf is downloaded the file does not open, nor is it a pdf. I'm not sure how to solve this issue. I wind up opening Chrome to download and open the pdf.

I have never agreed to not use a password with paypal with my firefox browser. Today I was let into my paypal account without being asked for my password. How do I resume being asked for my password?

Can I sync from a mac firefox to a bootcamped/windows firefox? I read on the mac side but like to game on the bootcamp/windows side? Can I at least sync bookmarks between both firefox browsers?

Running W10 Pro on a new Dell XPS 15 (9500) - 1TB SSD, 32GB RAM. FF 83.0 (64-bit).

Recently I've been experiencing very long (30-60 second) delays when trying to load pages from < some > websites. Sometimes it will affect 5-10 sites; other times, only one or two. The message common to all (in the lower LH corner of my screen) is "Performing a TLS handshake..."

While some websites have off-and-on problems, this website consistently experiences long delays loading (and the TLS message): https://hymnary.org/

Any help?

I hit by mistake "forget about this site". Is there a way to restore all the occurrencies of that site in my history? I tried with BrowsingHistoryView but all references to that site seem to have been cleared away.

Since there was an attempted hack a few weeks ago that firefox interrupted I have been unable to access my electric utility account. I tried working through the company trying to sign in to no avail even after changing id's and passwords numerous times. They told me they have done all they can at their end. I really would like to talk to someone who can help me. I'm 73 years old and do use my computer that often and am not really computer savvy. If you can help me, my phone number is [phone number]. I really hope to hear from somebody soon.

Hello.

I'm trying to get Firefox to stop autoplaying videos. Under the autoplay settings in Options, I have selected "Block Audio and Video." Didn't work, videos play muted. After searching for a solution, I found a suggestion to try to set the "media.autoplay.allow-muted" to false in about:config. Nothing changed, they're still playing muted.

I'm specifically referring to videos on Facebook and Twitter.

Anyone have a suggestion?

Thanks.

Barrons web site loads shows the entire home page with pictures and then 80% disappears. Section titles remain but no article headlines show. I can click on some parts and it wll take me to an article that is stable. Site works fine in Safari. Worked fine last week????