Recurring Error Code

There are two websites (at least) in which I've been receiving the same error message (see attached). Because these were sites I need for work, I first worked with IT Se… (read more)

There are two websites (at least) in which I've been receiving the same error message (see attached). Because these were sites I need for work, I first worked with IT Services and they first suggested clearing the cache. That did seem to work for about a week and a half. However, 2 days ago, it started happening again and now clearing the cache does not seem to work. I know it's a firefox issue because the pages load fine on Chrome.

Asked by feather.jonathan 4 hours ago

Last reply by Dropa 3 hours ago

pdf viewer download icon not working

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" i… (read more)

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

Asked by gi4c0ph 7 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Cursor dissapears when i press space or `

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted… (read more)

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Asked by gambit1 1 day ago

Last reply by cor-el 3 hours ago

Suggestion: Cookie desired retention and cookie rejection on close of browersr

Hi All I manage my cookies manually as I keep many tabs open permanently. Having to constantly log back in to those accounts would be onerous if cookies were deleted on c… (read more)

Hi All

I manage my cookies manually as I keep many tabs open permanently. Having to constantly log back in to those accounts would be onerous if cookies were deleted on close of browser. Managing this via manually adding the website exceptions function is also a drag.

Would it be possible to have a 'keep cookie list' that are saved when the browser is closed?

Cheers M

Asked by Kimberl 17 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Ctrl+Enter with "bofa" never redirects and times out, but redirects w/o problem in Edge & Chrome.

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should l… (read more)

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should load the site. This URL automatically redirects to "www.bankofamerica.com," which is expected. This works fine in Edge and Chrome as well as Safari & Firefox on iOS, but fails with a timeout error in Firefox. Firefox does add the "https://www." and ".com" and attempts to load the site, but it never gets anywhere. I have tested this in FF -safe-mode as well as on two other Windows PCs that had not previously had FF installed.

How do I tell if this problem is with FF or BofA's site?

Asked by TAP 5 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Firefox Browser 102.0(64bit)

When I login to URL https://www.ohiogasprices.com/index.aspx?mss=286965 with Firefox there is a long delay (~5min.). This happens with multiple machines and location… (read more)

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Asked by FWO-BOH 9 hours ago

Last reply by jonzn4SUSE 5 hours ago

Can no longer log in to Ally Invest account

I'm running version 102 of Firefox on Windows 11 Home version 21H2 OS build 22000.739 and can no longer log into my investment account at ally.com. Right after I key in m… (read more)

I'm running version 102 of Firefox on Windows 11 Home version 21H2 OS build 22000.739 and can no longer log into my investment account at ally.com. Right after I key in my username and password, I get the following error. I can use Microsoft Edge and Brave browsers to successfully log in to my account but I only use Firefox.

The last time I successfully signed into my Ally Invest account using Firefox was probably a few weeks ago but I'm not sure of the date. I have attached a picture of the error I receive from Ally.

Thanks,

Gary Siwicki

Asked by gsiwicki 8 hours ago

Last reply by jonzn4SUSE 5 hours ago

'Potential security risk' warning when browsing to an internal site; warning no longer appears in Edge

A similar 'not secure' warning had been appearing in Edge; clearing the cache eliminated the warning. Clearing the Firefox cache has not helped, nor has resetting. No war… (read more)

A similar 'not secure' warning had been appearing in Edge; clearing the cache eliminated the warning. Clearing the Firefox cache has not helped, nor has resetting. No warning has ever appeared in Chrome.

Windows 10. Firefox 102.0 (64-bit).

Any suggestions?

Update: I uninstalled and re-installed Firefox. The warning no longer appears.

Asked by cgwaters 9 hours ago

Last reply by Dropa 8 hours ago

CAN SOMONE PLEASE FOR GOD SAKE EXPLAIN HOW THIS SITE WORKS I AM TOTALLY LOST

pleae can anyone see this i need help to find a question of somone who replied but i cant find it on your site there are no links in the email i got directing me to the q… (read more)

pleae can anyone see this i need help to find a question of somone who replied but i cant find it on your site there are no links in the email i got directing me to the querstion i can spend so much time on this site tryuing to find the fuycking post i am now just loosing my temper i came here already angrey and i was trying to get help on a serious problem with firefox, but i cant even use your site i cant find the post that a person replied to bueacuse you have no links in the god dam email

Asked by info7653 9 hours ago

Last reply by Paul 8 hours ago

I can't restore bookmarks after reset

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Ma… (read more)

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

Asked by starfish3865 1 day ago

Last reply by Dropa 10 hours ago

My business website not opening in mozilla. Need help?

Hey I am SEO expert. I have an client who is providing services of industrial epoxy flooring toronto . Most of his audience is on mozilla firefox but they are facing diff… (read more)

Hey I am SEO expert. I have an client who is providing services of industrial epoxy flooring toronto . Most of his audience is on mozilla firefox but they are facing difficulties in opening it on mozilla search engine while the audience on other platforms are easily using it. How we can fix this issue as we losing our potential clients?

Asked by jamesmary4950 10 hours ago

Last reply by Dropa 10 hours ago

Default email setting

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sk… (read more)

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sky Yahoo mail but I cannot change from Firefox. I want to set Sky Yahoo as my default email for W10.

Any help for this old novice much appreciated.

Thank you.

Asked by R.1C 1 day ago

Last reply by Dropa 10 hours ago

How can I delete cache and cookies, but keep history, every time I close Firefox?

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed. When I close and reopen Firefox, the co… (read more)

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed.

When I close and reopen Firefox, the cookies are correctly deleted, but the cache is not. I have to manually go into this setting to delete them. This also happens if I go to the menu bar setting of 'history/clear recent history'.

I want to keep my history of where I've been, but clear clear cookies and the cache every time close.

This doesn't seem like an unreasonable request for a browser that bills itself as being privacy oriented, but I don't see how to do this. Doing banking, I have to manually go into Privacy each time to get this done to clear the site.

From looking at previous answers to this question it seems the current way Firefox is designed this is "not a bug, but a feature".

Using Firefox 99.0 on a 2017 Imac.

Asked by rockpapersizzors 2 months ago

Last reply by cor-el 2 months ago

New PC, new Firefox installation, moving profile problems

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit. Moving the profile w… (read more)

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit.

Moving the profile was no problem. I simply copied it on an USB-Stick and moved it to the profile folder of the new installation.

Starting FF works and it remembers all old links, settings and usernames for the sites I visited - BUT it does not store any password I enter after having moved the profile.

Asked by ConjurerDragon 14 hours ago

Last reply by Dropa 10 hours ago

Language setting

The language setting is English United State, but the Spanish version comes on even after I set the URL of the Home Page. What can be done to restore the English version … (read more)

The language setting is English United State, but the Spanish version comes on even after I set the URL of the Home Page. What can be done to restore the English version of the Yahoo home page?

Asked by Tony 12 hours ago

Last reply by Dropa 11 hours ago

Login

My desktop icon gave me a bad link error message, what happened to my forefox account? I upgraded, checked the save settings, and EVERYTHING is gone. All of my saved logi… (read more)

My desktop icon gave me a bad link error message, what happened to my forefox account? I upgraded, checked the save settings, and EVERYTHING is gone. All of my saved logins for several hundred sites. How can I restore them?

Asked by emurphy917 2 days ago

Last reply by Dropa 2 days ago