Maps -- NOW I AM USING MORE THAN 5 CHARACTERS

I am trying to set the default Map application to Google Maps, which is the best. Apple is the worst. I like the Duck Duck, and want to keep it, but this map problem does… (read more)

I am trying to set the default Map application to Google Maps, which is the best. Apple is the worst. I like the Duck Duck, and want to keep it, but this map problem doesn't even allow Google Maps to appear in the search results!

This is an hard problem for me -- Apple sold out a long time ago and offer an inferior app.

Is there any solution?

BTW, I NEVER SUBMIT! I SEND.

Asked by Rob 1 hour ago

Last reply by jscher2000 - Support Volunteer 14 minutes ago

browser issues

hello support i have a issues with Firefox browser five or six months ago, which are 1 - the browser keeps resetting the tabs every restart ( i won't find my previous ta… (read more)

hello support i have a issues with Firefox browser five or six months ago, which are 1 - the browser keeps resetting the tabs every restart ( i won't find my previous tabs from the last time ) 2- the browser keeps login me out from all my profiles and pages from different web-sites such as Facebook google Instagram and all the others logged profiles ...)

every start i have to log in to every single profile of my web sites and pages ...

Asked by Sami Ma 48 minutes ago

Last reply by jscher2000 - Support Volunteer 22 minutes ago

Firefox Browser Issue

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is u… (read more)

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is using DNS. They said to remove DNS. Is this wise advice and if so how do I do that and what difference will it make to my day to day use of firefox?

Asked by reg45 6 days ago

Last reply by jscher2000 - Support Volunteer 59 minutes ago

My website won't open on Firefox but open on every other Browser.

My website is http://bigelowdesignco.com As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange web… (read more)

My website is http://bigelowdesignco.com

As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange webpage I have never seen before saying "Account not found".

I opened my website on Microsoft Edge, Google Chrome, Safari, and Firefox on my iPhone with zero issue. However, I have check Firefox for desktop on two different computers, and been shown the same page.

I have already cleared my cache, history and cookies. I also uninstalled Firefox and did a fresh install, only to have the same problem.

I'm just really confused what happened as this has never happened before. I got scared someone hijacked my website, but that wouldn't make sense since it's working on everything but Firefox on my desktop. I've just never seen this "Account not found" page before and this page has nothing to do with my website, domain, or hosting. My website and domain are all on Squarespace.

Asked by kborange11 4 months ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

PLEASE HELP URGENT

how can I close a specific tab on firefox after it froze, I cant shut down firefox qas a whole because there are unsaved work there, I want to get it back unfreezing. her… (read more)

how can I close a specific tab on firefox after it froze, I cant shut down firefox qas a whole because there are unsaved work there, I want to get it back unfreezing. here is a picture said in resource monitor

Asked by 1songrun 14 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Sidebar - Remove it!!!

How do I remove the stupid sidebar??? I ve always loved Firefox but Ive just reinstall Windows and then Ive installed Firefox. And this ridiculous sidebar showed. Ive mar… (read more)

How do I remove the stupid sidebar??? I ve always loved Firefox but Ive just reinstall Windows and then Ive installed Firefox. And this ridiculous sidebar showed. Ive marke Show and hide but still keep on displaying, stealing space from my browsing... :(

Asked by edermarcos 6 hours ago

Last reply by TyDraniu 3 hours ago

Firefox Screenshots on Mac no longer upload to Sugarsync

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep … (read more)

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep my Mac Studio desktop (OS 12.6.3 Monterey) and Macbook Air (OS 13.3 Ventura) laptop in sync. I am running Firefox 133.0.

I have noticed that Firefox .png screenshots have not been uploading properly to Sugarsync for the last 6 months or so. In Finder a green tick appears which indicates that a file has been properly uploaded to SugarSync but when I go to the Sugarsync app I can see the following error message for such files "Waiting on upload from Mac Studio". This means that screenshots I take on my desktop do not go across to my laptop and vice versa.

I spoke to the very helpful tech support (Luis M, senior tech support) at Sugarsync today and he and his colleague were able to figure out that the problem has to do with the attributes of the saved .png files.

I will outline the issue in detail:

On a Mac you can examine the attributes of a file by doing the following: - right click on the folder in which your file is located and click "new terminal at folder". This opens a new terminal window - type the following: xattr -l and then drag and drop the file name from finder next to the "xattr -l" and then insert a space, a dot and a forward slash and press enter, i.e. myusername@NameOfMyComputer Foldername % xattr -l full path and file name ./

For example if I take a screenshot of the following URL: https://www.mlb.com/ and I save the screenshot in a folder I have named "Firefox Screenshots" it saves as as "Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball" on my computer. I can examine it's attributes in terminal using the steps outlined above:

myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-46-28\ The\ New\ York\ Times\ -\ Breaking\ News\ US\ News\ World\ News\ and\ Videos.png ./

When I click enter it generates a massive amount of information that looks like this: /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.quarantine: 0081;6753c517;Firefox;0F67116D-C970-45CB-A578-65EAFC93F6DD myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-48-02\ MLB.com\ The\ Official\ Site\ of\ Major\ League\ Baseball.png ./ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_Q?^data:image/png;base64,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 etc etc etc

The total output is over 19 million characters long due to the long alphabet soup that is generated. And this why Sugarsync is unable to properly upload the file.

You can retrospectively fix folders that contain .png files that will not properly upload to Sugarsync by right clicking on a folder, selecting "new terminal at folder" and typing the following: xattr -d -r com.apple.metadata:kMDItemWhereFroms ./

This fixes the attributes and the .png screenshots files immediately start to upload to Sugarsync. When you examine the attributes of the file again it shows the following:

/Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.quarantine: 0081;6753c575;Firefox;D5072DFA-9EE8-4EF1-9658-86263462F1CD.

Could the Firefox developers please look at this issue and liaise with Sugarsync?

Many thanks in advance.

Asked by Rohan 13 hours ago

Last reply by SportzFyy 7 hours ago

Firefox 133.0 on Intel Mac does not show any extensions on toolbar

I did a search to try and fix this. Suggestions included, checking if Private Windows are on, Customizing Toolbar, making sure all extensions are enabled and Refresh Fire… (read more)

I did a search to try and fix this. Suggestions included, checking if Private Windows are on, Customizing Toolbar, making sure all extensions are enabled and Refresh Firefox, all of which I did with no results. Before I go nuclear and uninstall/install Firefox, are there any other suggestions to solve this issue?

Asked by dicky109 21 hours ago

Last reply by jonzn4SUSE 11 hours ago

Firefox PDF viewer

I cannot see any of the content or text on PDFs when I open them with firefox. The content and text is still there and I can copy and paste it onto anther document, how c… (read more)

I cannot see any of the content or text on PDFs when I open them with firefox. The content and text is still there and I can copy and paste it onto anther document, how can I fix the viewer to be able to see the PDF content on Firefox?

Asked by Denny 11 hours ago

Last reply by jonzn4SUSE 11 hours ago

Goggle meet tells me I don't have a camera

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera ev… (read more)

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera even though it worked earlier. I can't seem to figure it out! I have let all the permissions allow my camera but it still won't work...

Asked by Jacie 3 weeks ago

Last reply by jonzn4SUSE 11 hours ago

Remap Existing Keyboard Shortcuts in Firefox v.133.0 for macOS

I tried to remap the Tools > Page Info shortcut from Cmd + I to Ctrl + Opt + Cmd + I in macOS keyboard settings, however, despite the keyboard shortcut listed beside … (read more)

I tried to remap the Tools > Page Info shortcut from Cmd + I to Ctrl + Opt + Cmd + I in macOS keyboard settings, however, despite the keyboard shortcut listed beside Page Info appearing to change, "Cmd + I" still brings up Page Info.

I read on another [https://support.mozilla.org/en-US/que.../1287036] post that the Shortkeys extension might help but the developer info page states that default keyboard shortcuts cannot be modified with the extension.

Creating an autoconfig file was also suggested [https://support.mozilla.org/bm/questi.../1381773 elsewhere, but I don't seem to have a defaults/pref directory in Contents/Resources inside Firefox.app. A guide on what to put in these files to change the default keyboard shortcut for Page Info would also be appreciated.

Asked by Wayne Ho 20 hours ago

Last reply by markwarner22 11 hours ago

How to get rid of new sidebar?

In my latest update of Firefox, it has a new sidebar, which I do not want, but cannot get rid of, and is really annoying. Google searches suggest a few ways to get rid of… (read more)

In my latest update of Firefox, it has a new sidebar, which I do not want, but cannot get rid of, and is really annoying. Google searches suggest a few ways to get rid of it, but none of them work in my case. Please help me get rid of this new sidebar. Thank you!

Asked by jayveetee1 12 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

update firefox for ubuntu

Hello, I'm trying to update to firefox version 133.0. My O.S. is Ubuntu 20.04. I've untarred the tarball to ~/firefox/firefox-133.0/. If I startup the new firefox, … (read more)

Hello,

I'm trying to update to firefox version 133.0. My O.S. is Ubuntu 20.04. I've untarred the tarball to ~/firefox/firefox-133.0/.

If I startup the new firefox, I receive the following error message: "libxul.so, undefined symbol: gdk_window_show_menu".

I also tried firefox version 120.0, except the result was the same.

How can I fix this?

thanks.

Asked by wilappro 1 day ago

Last reply by jonzn4SUSE 11 hours ago

Firefox hangs when merchant page transfers to Paypal

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, wha… (read more)

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, what needs to be changed?

Asked by jon857 19 hours ago

Last reply by Clubhosty 11 hours ago

Failure to connect to secure website

Hi there, Ok for the website Groove3.com for a while now I have not been able to connect thru ESET Password Manager. For years it has been working fine, I have not change… (read more)

Hi there, Ok for the website Groove3.com for a while now I have not been able to connect thru ESET Password Manager. For years it has been working fine, I have not changed the password nor have I altered anything else. I have check my computer clock and it is set correctly. I have contacted Groove3 and they are telling me that they CANNOT duplicate the problem. So the bottom line is I need help and I use this website a lot. It seems to be a Firefox issue and a Firefox issue alone.

Asked by Stray_Horne 18 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago