Add-ons not installing anymore

Out of the blue my add-ons are disabled (see picture of my about:addons screen) and cannot be reinstalled. Every time I try to install an add-on I get: "Installation abor… (read more)

Out of the blue my add-ons are disabled (see picture of my about:addons screen) and cannot be reinstalled. Every time I try to install an add-on I get: "Installation aborted because the add-on appears to be corrupt."

Setting xpinstall.signatures.required and xpinstall.whitelist.required to false in about:config did not resolve this issue as well.

Asked by alimar 2 hours ago

Last reply by cor-el 7 minutes ago

Some pictures cannot be shown in Firefox

Hi sir / madam, we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them c… (read more)

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Asked by kris2022 21 hours ago

Last reply by jscher2000 17 minutes ago

constant problem of password being changed to a series of dots whenever i try to get on amazon. This happens with firefox onlyy

Please explain why this happens. Suddenly my password for amazon is changed to a series of dots and Amazon says my password is is wrong. This happens only with firefox. I… (read more)

Please explain why this happens. Suddenly my password for amazon is changed to a series of dots and Amazon says my password is is wrong. This happens only with firefox. It looks like I will have to switch to Safari.

Asked by gamahan 12 hours ago

Last reply by cor-el 20 minutes ago

Can't open websites

Suddenly can't open any website pages, including the Firefox download url. Get "Secure Connection Failed" alert, PR_END_OF_FILE_ERROR , for everything. What's happened?… (read more)

Suddenly can't open any website pages, including the Firefox download url. Get "Secure Connection Failed" alert, PR_END_OF_FILE_ERROR , for everything.

What's happened?

Asked by gillianpiewacket 4 hours ago

Last reply by cor-el 23 minutes ago

Firefox crashes constantly

Using Win 10. Firefox started crashing all of a sudden, giving error message. Uninstalled and reinstalled, worked for a short time, then started crashing again. Starts to… (read more)

Using Win 10. Firefox started crashing all of a sudden, giving error message. Uninstalled and reinstalled, worked for a short time, then started crashing again. Starts to open then shuts down. Was able to launch Firefox from the Start menu selecting a website from browser history under Firefox but that stopped working as well. Tried using Chrome and Edge to download a fresh version of Firefox, both having same issue.

Tried multiple troubleshooting steps from various websites, but nothing is helping. Everything else on the PC is working fine except for the browsers. Updating Win 10 now to see if that helps.

Data being submitted on another PC as still troubleshooting the PC with the crashing.

Asked by mloisel24 3 hours ago

Last reply by cor-el 24 minutes ago

can't find mozilla bookmark files on external hard drive

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows… (read more)

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows 10 (the new one is on, i think, whatever the newest version of windows is). I cannot turn on my old computer, so I can't export the bookmarks, but the hard drive is fully functional. The problem is, I can't find where the bookmarks are located. I have tried looking through the files, I have "show hidden files" on, I have tried manually searching for "places.sqlite" and I have tried doing the %APPDATA% thing. I can see other folders on the hard drive very easily, so it shouldn't be the fault of the hard drive. If you know how I am able to find the files, please go through it step-by-step; I'm not proficient in computer things, and something that may seem very obvious and instinctive to you may be what I'm messing up on.

Asked by thefirstpunmaster 3 hours ago

Last reply by cor-el 27 minutes ago

secure.ipower.com. PR_CONNECT_RESET_ERROR

I get this error secure.ipower.com. PR_CONNECT_RESET_ERROR when I try to get in contact with www.ipower.com my Internet website service. Any ideas I have tried to access … (read more)

I get this error secure.ipower.com. PR_CONNECT_RESET_ERROR when I try to get in contact with www.ipower.com my Internet website service. Any ideas I have tried to access functions in Firefox & Google get the same message. Does anyone know if this company is down, out of business or ???

Kindest Regards David Tozer

Asked by DinkyClub.net 1 hour ago

Last reply by cor-el 30 minutes ago

Javascript disabled

I have JavaScript on WIN 10 OS. For the past 3 days when I try to log onto AOL, using Firefox, I get a message that says "JavaScript disabled although I have not done any… (read more)

I have JavaScript on WIN 10 OS. For the past 3 days when I try to log onto AOL, using Firefox, I get a message that says "JavaScript disabled although I have not done anything to disable it and I don't know how to enable it. It worked one time after I refreshed Firefox but I can't refresh Firefox each time I want to enter my email.

Would anyone be kind enough to advise me. I just started using Firefox a few weeks ago and I love it but I can only stay in love with it if it works properly.

I will sincerely appreciate any guidance that anyone can give me. Thank you for your time and attention.

David

Asked by David Roesch 3 hours ago

Last reply by cor-el 30 minutes ago

Cookies from second site have cross-site permission on first site, how is that possible?

I am on site 1 (site1.net) in a video call. In the permissions pop-up of the FF browser it shows me that cross-site cookies are allowed for site 2 (yetanothersite.com). S… (read more)

I am on site 1 (site1.net) in a video call. In the permissions pop-up of the FF browser it shows me that cross-site cookies are allowed for site 2 (yetanothersite.com). See the screenshot attached. Both sites are totally unrelated and have no link whatsoever. I visited site 2 once many months or a year ago. To my understanding it is very odd, that there is a permission for cross-site cookies from site 2 on site 1. This permission is not set on any other site. How could this permission have been set up, was it me, is this a bug? How come there is a permission for site 2 on site 1 while they have no interrelation? I have searched through the cookies.sqlite DB and found nothing irregular. The privacy / tracking settings are set to the "standard" choice. What am I missing here?

The system is Windows 11 with current FF 96.x.

Asked by mozilla308 9 hours ago

Last reply by TNorth 1 hour ago

Need help move a profile to a different email address

I have long time account. My wife took over my computer and made it hers. I want to move my old (hers now) account to her email, while releasing my email so that I can st… (read more)

I have long time account. My wife took over my computer and made it hers. I want to move my old (hers now) account to her email, while releasing my email so that I can start another profile on a different computer with MY email. I added her email as a secondary, made it the default, then deleted my email from the profile. then I went over to my computer, tried to sign in with my email, but it's telling me i need to sign in with the Primary email address. so it didn't release my email. and i can't create a new account with my email address. i'm a few hours into searching for an answer and would appreciate some help. thank you

Asked by P 3 hours ago

Last reply by cor-el 1 hour ago

UI images missing

Hi, thanks for volunteering. In my gmail account the UI and images have virtually disappeared. Other than routine updates, I've added no additional add-ons. I have malwar… (read more)

Hi,

thanks for volunteering. In my gmail account the UI and images have virtually disappeared. Other than routine updates, I've added no additional add-ons.

I have malware bytes running.

Ideas or where / how to start troubleshooting?

Asked by g.michael.jackiewicz 3 hours ago

Last reply by cor-el 2 hours ago

Can't Upload Image To Support Forum Post

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post? I click the "Browse..." button under "Add images (optional)" under the box where… (read more)

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post?

I click the "Browse..." button under "Add images (optional)" under the box where the post is typed, select the file and click the "Upload" button and it just sits there saying "Uploading Image.jpg" but the image never uploads or attaches to my post.

I have tried from both Firefox (version 96.0) and Safari (version 15.2), but I have the same problem. I can't find any info about accepted file formats and sizes for these forums, but the image is only 478KB, and is a JPEG, so I can't imagine it's too big or an unaccepted format...

I am on macOS version 11.6.2. The image file is NOT locked.

Any info or suggestions would be greatly appreciated!

Asked by eric.wengrofsky 2 weeks ago

Last reply by jonzn4SUSE 3 hours ago

Firefox will not work with journal access at https://journals.sagepub.com

As a member of the American Sociologial Association I have the ability to download PDF copies of ASA journal articles. Firefox simply will not work. So I switch to Safri … (read more)

As a member of the American Sociologial Association I have the ability to download PDF copies of ASA journal articles. Firefox simply will not work. So I switch to Safri and it works fine. I assume that Firefox security protections or something is blocking me. I cannot find any information in support for this problem. In Firefox I go in circles between this screen (attached) and logging into ASA. In Safari I download the article without this problem.

Can you direct me to a trouble shooting guide so that I know what to turn off when I want to download the articles without having to switch to Safari?

Asked by James Elbert Bearden 5 hours ago

Last reply by cor-el 3 hours ago

removing Primary Password

I cannot remove Primary Password. When I follow directions and get to step remove check mark, the screen grays out. Also, the sign in primary password keeps showing up ev… (read more)

I cannot remove Primary Password. When I follow directions and get to step remove check mark, the screen grays out. Also, the sign in primary password keeps showing up even though I entered my password. I see this question already being submitted but do not see a resolution.

Asked by terryawagner 5 hours ago

Last reply by cor-el 3 hours ago

Nationality

Why am I not able to answer the question "Nationality?" with the reply I believe to be closest to the truth? Saying I'm from the UK is like saying a Kenyan is African. Wh… (read more)

Why am I not able to answer the question "Nationality?" with the reply I believe to be closest to the truth? Saying I'm from the UK is like saying a Kenyan is African. While technically true, it lacks the accuracy most other countries are allowed to excercise. I'm not saying it would change the world, but it would be nice to have the option. thank you. Human being 112293399 alan lomax of Earth-ish.

Asked by al 4 hours ago

Last reply by FredMcD 4 hours ago

Firefox Internet connection

I start Firefox. It works fine for a time Then, out of the blue, it says I have no Internet connection But, every other browser works just fine If I restart Firefox, … (read more)

  • I start Firefox. It works fine for a time
  • Then, out of the blue, it says I have no Internet connection
  • But, every other browser works just fine
  • If I restart Firefox, it again works just fine, until it doesn't, again
  • It just started doing this a few days ago
  • I know everyone says this, but I didn't change anything other than the automatic update Firefox performed

Does anyone have a solution to this problem? Thanks.

Asked by letsdothis 16 hours ago

Last reply by FredMcD 4 hours ago