Firfox sync not syncing my data and all my passwords are lost

I tried to login to firefox sync on a different system due to repair. My entire data is gone and all passwords are also gone. What to do. I even tried login with usernam… (read more)

I tried to login to firefox sync on a different system due to repair. My entire data is gone and all passwords are also gone. What to do.

I even tried login with username and password apart from google sync. It still didn't worked.

Asked by Aman Gupta 2 days ago

Last reply by Aman Gupta 1 day ago

Github is not rendering correctly

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocke… (read more)

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocker. Any help? Thanks.

Asked by Guidodi 3 days ago

Last reply by Guidodi 1 day ago

Links from New Outlook desktop app open in container tab by default but ideally shouldn't

Hi all! I am using Firefox Multi-Account containers with Firefox 120.0.1 (64-bit) and the New Outlook desktop client with Windows 10(*). I have more than one Office 365/… (read more)

Hi all!

I am using Firefox Multi-Account containers with Firefox 120.0.1 (64-bit) and the New Outlook desktop client with Windows 10(*). I have more than one Office 365/Outlook account, so I use different containers for each account.

Whenever I click on any link in New Outlook, it opens in one of my Firefox containers rather than in a default No Container tab.

Unfortunately, it opens in a container where I am logged into a different Office365 account than the one I use for the desktop client. This means any Office or organisation-specific links fail to work unless I copy and paste the link across.

Is there some way to force Outlook to open these tabs as No Container?

Thanks, penguinoid

(*) I'm using a university owned/managed computer and they've disabled the option to update to Windows 11

Asked by Penguinoid 3 months ago

Last reply by Penguinoid 3 days ago

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (read more)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 6 days ago

Question Inquiring

Attn: To whom it may concern, @Firefoxsupport Your icon is missing from my tool-bar I get not log in to see download searches. What's up with that I've been with you guys… (read more)

Attn: To whom it may concern, @Firefoxsupport Your icon is missing from my tool-bar I get not log in to see download searches. What's up with that I've been with you guys for the longest. Thanks

Asked by dvdhrnnd 6 days ago

Typing

When I type my last name using shift + first letter, it always comes out in lower case, which wastes my time correcting. How do I set it back to using upper case with sh… (read more)

When I type my last name using shift + first letter, it always comes out in lower case, which wastes my time correcting. How do I set it back to using upper case with shift +?

Thank you.

Asked by mnosera 6 days ago

lost bookmarks

Good morning, I had my computer lost in a fire 2 months ago. When singing in to Firefox on a new computer, i lost my bookmarks. I suspect they are somewhere in the d… (read more)

Good morning,

I had my computer lost in a fire 2 months ago.

When singing in to Firefox on a new computer, i lost my bookmarks.

I suspect they are somewhere in the data base how can i get them back?

Thanks in advance

Tomas

Asked by tomas35 6 days ago

Firefox crashes when using Chinese language input

Hi there. I'm using Firefox on Windows 10. It freezes and crashes frequently when I use Chinese language input. I've updated and done the full list of troubleshooting tip… (read more)

Hi there. I'm using Firefox on Windows 10. It freezes and crashes frequently when I use Chinese language input. I've updated and done the full list of troubleshooting tips. It still happens at least once or twice a day.

Asked by jimmy.mcw 1 week ago

Last reply by jimmy.mcw 6 days ago

Fullscreen options

Hi We want to use tablets with our own site as screens for clients. I need to set fullscreen option for when i open mozilla by default (with auto open option this would s… (read more)

Hi We want to use tablets with our own site as screens for clients. I need to set fullscreen option for when i open mozilla by default (with auto open option this would secure that no one undesireble would do anything unwanted). Is there any option like that within browser?

Asked by m.glandzberg 1 week ago

Last reply by m.glandzberg 5 days ago

Animation on scroll from last update is lagging.

Hello, sorry for distrubing, I have a problem with css transition since last update. Since last update, css transition on scroll is lagging. Any other browser is doing i… (read more)

Hello, sorry for distrubing,

I have a problem with css transition since last update. Since last update, css transition on scroll is lagging. Any other browser is doing it fine, firefox was doing it fine too before last update. You can see it, for example, on page https://www.albixon.com/ . On scroll, the page content is sliding smoothly by css transition.

Thank you, Jan

Asked by aznoh.pukuos 5 days ago

Connection not secure

trying to finished up taxes. When I try to import data I get the error message "connection not secure" in Firefox The site that comes up with this error is hrblock.net… (read more)

trying to finished up taxes.

When I try to import data I get the error message "connection not secure" in Firefox

The site that comes up with this error is hrblock.networthservices.com

I have used the HRBlock on-line tax prep for several years along with Firefox. I have called HRBlock support but they just say to manually enter everything.

Any safe work around to get this back to work normally?

I asked this question yesterday but can't find any record of it when I log in, how do I look at previous messages?

Ron

Asked by merrittrh 5 days ago

Last reply by merrittrh 5 days ago

Problems to synchronize Bookmarks on other PC

Hallo, in the recent days, I tried several times to get a new laptop synchronized with the Firefox bookmarks on my main PC. I did it already successfully with my old la… (read more)

Hallo,

in the recent days, I tried several times to get a new laptop synchronized with the Firefox bookmarks on my main PC. I did it already successfully with my old laptop and with my mobile phone some time ago. But now I have problems, because I cannot confirm my log-in on the new laptop. I am told that I get a mail with the verification code, which I need to enter in 5 minutes. But the mail is alsways received some hours (!!!!) after intitiating it. My email-account is with arcor.de (which is also with vodafone). I found already the advice on your pages, to enter firefox (respective mozilla) on a white list of the provider. But there is no whitelist existing. What can I do now? The five minutes limitation is killing the possibilty to verify my firefox account, if the mail needs hours to reach me. Other mail are coming rather in time.

Best regards, Thomas Roedl

Asked by troedl 5 days ago

Comments on PDF Editor

Hello, I would like to know if there's a way to show all comments on a PDF grouped together on a sidebar, like on adobe viewer or wps... its really the only thing keeping… (read more)

Hello, I would like to know if there's a way to show all comments on a PDF grouped together on a sidebar, like on adobe viewer or wps... its really the only thing keeping me from using it all the time!

Asked by ANDRE LUCAS CORREIA MOREIRA 5 days ago

Frequent stutter when using auto scroll

As the title says, I experience stutter frequently when using the scroll wheel click to scroll. It's not exactly consistent in timing, but I'd say every second or less. … (read more)

As the title says, I experience stutter frequently when using the scroll wheel click to scroll. It's not exactly consistent in timing, but I'd say every second or less. It may be happening when scrolling normally as well, but if it is I can't tell.

Trying to google for a potential fix, I found a reddit thread suggesting to look at the WEBRENDER entries in about:support, though that's where it ended because the individual that posted the thread had no issues there. As the attached image shows, there are multiple NVIDIA_REFRESH_RATE_MIXED error codes, in WEBRENDER_COMPOSITOR and WEBRENDER_DCOMP_PRESENT. This makes some sense, as my main monitor is 144hz, and my tv, also connected to my GPU, is 120hz. I have a 3070 Ti FE, which I also used in my previous computer, which I remember having no stuttering in firefox with.

I also found that if I force the GPU to run at a higher speed (not overclocked, just at the advertised speed rather than the reduced speed it normally offers when doing non-intensive tasks like browsing the web), the stutter goes away.

I tried various about:config settings, like mousewheel.system_scroll_override.enabled from true to false, layout.frame_rate from -1 to 144 (this didn't seem to fix it, and made scrolling choppier in general, almost as though I'd turned off smooth scrolling though not as severe), though nothing seemed to help.

I'd greatly appreciate any help anyone can offer.

Asked by derpnik 5 days ago

No more PW accepted !

Apparently, for some time now the updates versions of Firefox (currently 124.02) has many incompatibilities with macOS Sonoma 14.4.1. Thinking I could fix it, I re-instal… (read more)

Apparently, for some time now the updates versions of Firefox (currently 124.02) has many incompatibilities with macOS Sonoma 14.4.1. Thinking I could fix it, I re-installed Firefox and currently I no longer have access to any of my favorite sites and mailboxes, all my pass-words are refused.

Asked by cldjr 5 days ago