Firefox Community Forum

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

I couldn't find a place to discuss topics regarding Bugzilla itself, so I'm looking in this community. If there's a better place, please tell me.

Why the hell does Bugzilla show my private e-mail address publicly (see screenshot)? That's not normal. No other online service (like Google, Instagram, Facebook, Reddit, GitHub, Microsoft, etc.) publicly shows my private e-mail address that is associated with my account. How can I disable that?

If there's actually no way to disable that, I think Bugzilla is even more trash than I already thought it is. In my opinion that's standard and it should be supported, just like on any other platform on the internet. I don't like Bugzilla because it doesn't look as clear and modern as GitHub or GitLab, has a worse text/markdown editor and it seems to be lacking some useful features. It's good that Mozilla creates some competition to big tech companies but it's also valid to criticize their products if they are simply worse (which is disappointing but nonetheless, it's true sometimes).

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Why am I receiving repeated warnings from Malwarebytes about blocking every-day websites due to a "Trojan"? The sites include Gmail, Ancestry.com, Newspapers.com and others.

The report warnings are being generated by the Malwarebytes program on my PC. They are confusing to me. I am running Windows 11. The warnings are being logged by the Malwarebytes program in the "Web Protection" section of its "Detection History" web page. In every instance, the log reports are the same: in the URL identification column there is no identification of the URL, only repeated instances of "N/A"; the IP address is identical for all the warnings; the port is always "0"; the file column alternates from "C:\Program Files\Mozilla\Mozilla VPN\Mozilla VPN.exe" to "System" and back again to "C:\Program Files\Mozilla\Mozilla VPN\Mozilla VPN.exe"; in the final column of the log, the Date column, the warnings began last evening, Monday the 12th, at 6:50 p.m. and have now extended to to a total nine warnings.

Even as I was writing this communication, the Malwarebytes warning popped up on my screen, telling me that this website and this web page are blocked due to the presence of a Trojan.

Is my PC infected? The Malwarebytes "scan" reports no "detections." I am at a loss.

Hello !

For convenience, I would like to change :

- "Ctrl + T", to 
- "Ctrl + Q".

How can I implement this change ?

Thank you !

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list of tabs which belong to a group leaving only the group name shown. Then with a click I should be able to see the corresponding list of tabs if I need it. Saving and closing a group is not a solution, as the group disappears from the Sidebar. Thank you for your help. Best regards Ray Ballisti [edited] @bluewin.ch Switzerland

The article at https://support.mozilla.org/en-US/kb/tab-groups says (and shows a mockup animation) to drag a tab onto another tab to create a tab group. It also says the feature is being rolled out in v137 and will be available to all users by May 6.

It's May 8, and I'm using v138, but dragging a tab onto another tab just reorders the tabs.

What's the deal?

When the new Firefox version offered Tab Groups, I was enthusiastic. I have a huge number of open tabs reflecting all aspects of my life. What a disappointment to find now that all those individual tabs are still sitting there on the tab bar, just grouped. I need to COLLAPSE those groups, at least until I hover over or right-click the group icon. What a bother.

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обновить страницу? Что вы сделали с браузером???

i am quite pissed. i ve been looking for a possibility to ask for help in german language. though i am logged in to the firefox browser i have been constantly asked to log in or create a profil, switched to different pages or just running in circles. quite kafkaesque.

at last i have somehow found this possibility.

i am using firefox browser for a very long time now on different platforms, all my relevant data is saved within.

lately i have realised, that webpages are not loaded properly. after trying the same on chrome, i ve seen, that everything is working fine there.

last example: https://www.aldi-sued.de/de/hilfe-und-kontakt.html

the chat was loading, and didnt get "loaded". in chrome the chat was accessible in a second.

why does this happen? what can be done, to get firefox working as expected?

It used to show how big and extension was when you would look at that extension, like how many MB it is. Now that is gone and it is almost impossible to find out how much space the add on is taking. Most of these add ons don't have the information even on their websites. What gives? Can we bring this back please? These things are important to know!

Started a couple days ago

Youtube works fine for everything, except when i try to watch a video, the rectangle where the video is supposed to be appears black during loading (normal) but then vanish.

checking the console i get a huge error that's just unreadable for me

it doesn't happen on edge, or in private navigation

turning every addon off doesn't fix the issue, and it does it even in "troubleshoot mode"

i haven't "refreshed" because i don't know what kind of data will be lost when i do that

firefox stalls on ubuntu and the OS says it is running but I cannot or don't know how to restart/reset it from the terminal. A reboot of the computer solves the issue but I have to re enter the bios password etc. Is there a simple solution?

Whenever this comes up and I reinstall Firefox, I can't get all of my data back. It's just stuff from a long time ago and I end up losing a lot of my bookmarks. This is the second time it's happened and I'd like to know how I can prevent it, or at least how to get all my recent stuff back. Thanks.

Opening a new private window (via any method, keyboard shortcut or the button in the burger menu) will show the History sidebar for a very short while, then it disappears. This is very annoying as when I type the cursor is no longer automatically focused in the address bar.

138.0.1 Firefox Snap for Ubuntu