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I Keep Getting an Error Message

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem starte… (read more)

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem started. I have added some sites to the Exceptions list but even then they don't work properly. I have tried refreshing Firefox and changed the profile and they both didn't fix the problem. I am sadly not knowledgeable enough to make sense of the Web Developer Tools. The attached image is what my YouTube page looks like after add the site to the Exceptions list.

Asked by Jason Worlock 2 days ago

Last reply by cor-el 1 day ago

  • Solved

Cannot disable session restore

Whenever I open Firefox, it opens every tab from my previous session. I don't want this - if I closed the window, it was because I wanted it closed, and I don't need any… (read more)

Whenever I open Firefox, it opens every tab from my previous session. I don't want this - if I closed the window, it was because I wanted it closed, and I don't need any automated system to re-open everything on the off chance I was wrong. I believe the setting for this is on the General tab, but as you can see in the attached screenshot, it's definitely off, yet the feature won't go away. I also tried changing the config settings, as listed here:

https://askubuntu.com/questions/1285172/firefox-always-restores-windows-and-tabs-after-reboot

, but it had no effect.

How do I stop Firefox opening these tabs without permission?

Asked by Kazza 1 day ago

Answered by Kazza 1 day ago

  • Solved

Firefox crash after ubuntu 22 update.

After an update of ubuntu 22 on my computer, Firefox does not render properly (see the screenshot of my desktop). I have tried to reinstall it but it continues to happen.… (read more)

After an update of ubuntu 22 on my computer, Firefox does not render properly (see the screenshot of my desktop). I have tried to reinstall it but it continues to happen. All the other programs works fine, it is only firefox.

My system is: Ubuntu 22.04.2 LTS Processor: AMD Rysen 5 3600 6 core procesor x 12 Graphics: AMD Radeon rx 5500 tx

Thanks.

Asked by holadanielam 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Add bookmark dialog box does not show 'tags' section.

It's exactly like this only adding a tag does not rectify the problem. I can add tags in the bookmarks library, but the 'tags' section does not show when I Ctrl+D. Any … (read more)

It's exactly like this only adding a tag does not rectify the problem. I can add tags in the bookmarks library, but the 'tags' section does not show when I Ctrl+D. Any ideas? See screenshots here I would post them publicly but I'm not allowed to post publicly on imgur anymore after getting so many downvotes for questioning the sacred firefox's memory usage. Nice group of people (eyeroll).

Asked by jackd2 3 days ago

Answered by zeroknight 3 days ago

  • Solved

video upload issues

In the last few weeks I've had problems uploading videos to sites like Meta's Business Suite using Firefox. So I did a little investigation today with a video on Microsof… (read more)

In the last few weeks I've had problems uploading videos to sites like Meta's Business Suite using Firefox. So I did a little investigation today with a video on Microsoft Edge and Chrome browsers and had no problems uploading using the simple command "Ctrl + O" but it failed on Firefox browser. See pics attached. Whatever improvement you've recently made has totally screwed up my workflow.

Asked by selfishmetravel 2 days ago

Answered by selfishmetravel 2 days ago

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Firefox Not Responding

Lets continue in /questions/1432631 As of 12/1/23 Firefox browser on Windows PC is freezing up and not responding. Multiple reinstalls, cache clearing etc not fixing iss… (read more)

Lets continue in /questions/1432631

As of 12/1/23 Firefox browser on Windows PC is freezing up and not responding. Multiple reinstalls, cache clearing etc not fixing issue.

Asked by Rafael Lecuona 3 days ago

  • Solved

Certain websites don't load on my computer, but they do on my laptop

When visiting some smaller and less known websites on my computer it shows the error message "connection has timed out" but on my laptop it loads just fine. Both run fire… (read more)

When visiting some smaller and less known websites on my computer it shows the error message "connection has timed out" but on my laptop it loads just fine. Both run firefox and are sync'd with the same configuration and extensions. I already tried the troubleshoot mode and also checked the firewall. Is there anything else I can try to fix this?

Asked by alnmmrs27 2 days ago

Answered by alnmmrs27 2 days ago

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HTTP Status 403 Forbidden despite clearing cache, cookies, site data and using Troubleshoot mode

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website: The page isn’t redirecting p… (read more)

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

Asked by Firefox Account 5 days ago

Answered by cor-el 2 days ago

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Sorry. We’re having trouble getting your pages back.

No help for this issue: "Sorry. We’re having trouble getting your pages back. We are having trouble restoring your last browsing session. Select Restore Session to try … (read more)

No help for this issue:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

Why is Firefox freezing up with bookmarks problems and then opening old tabs upon restart. No bookmarks are imported. Firefox is ruined as of 12/1/23.

Instructions are too complex for average user. Help is no help at all. Why no tech support for Firefox browser issues?

Asked by Rafael Lecuona 2 days ago

Last reply by Paul 2 days ago

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Firefox Bookmarks Not Responding

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open. No help is available anywhe… (read more)

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open.

No help is available anywhere. Community blames the user, mocks the poster, blames PC configuration when nothing was changed. Only offers impossible to understand instructions. Help topics don't help at all.

Why is Firefox freezing and crashing as of 12/1/23?

Where can one get help?

Asked by Rafael Lecuona 2 days ago

Last reply by Paul 2 days ago

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Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar.

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (read more)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Asked by Rafael Lecuona 2 days ago

Last reply by Paul 2 days ago

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Firefox Bookmarks Causing Crash/Freeze/Not Responding

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (read more)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Asked by Rafael Lecuona 3 days ago

Last reply by cor-el 2 days ago

  • Solved

Cannot Log In To Sony Community Website

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony us… (read more)

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Asked by new_aged2perfection 1 week ago

Answered by new_aged2perfection 3 days ago

  • Solved

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (read more)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 3 days ago

Answered by Terry 3 days ago

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trouble updating

Duplicate thread, continue at /questions/1432649 I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista. B… (read more)

Duplicate thread, continue at /questions/1432649

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: [removed email from public] ,

Thank you, Chris

Asked by Chris 3 days ago

Last reply by James 3 days ago

  • Solved

Partial bookmarks and Internet history missing

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of re… (read more)

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of restoring them. I see no way to contact mozilla directly about this either.

Asked by afastgreyhound 3 days ago

Answered by afastgreyhound 3 days ago