• Solved

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Bookmarks are missing from toolbar

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are mis… (read more)

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are missing. The toolbar is present, and I toggled between only show on new tab, never show and always show a few times, but they're still missing. I even tried bookmarking two webpages, but they were not added to the toolbar. As stated, I have the bookmark toolbar to always show. Firefox just updated yesterday, 4/8/25 to 130.1.0, and I'm pretty sure that they were there this morning, but I can't be totally sure. I noticed my computer had updates available, so knowing updating it would not have any effect on Firefox, I restarted the computer while updating so I could also restart Firefox with a bit of a delay. I had also restarted it twice before without any luck. The only thing I did besides updating Firefox was enabled the sidebar, which I then turned off and still did not have any bookmarks in the toolbar. Any assistance would be greatly appreciated, but I may not be able to view and any responses or make the stated changes until Friday.

Asked by Autotech1 1 week ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Disable Group Tabs

Hello, I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them. I've tried to change the v… (read more)

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

Asked by DreaSpirit 3 days ago

Answered by Agent virtuel 3 days ago

  • Solved

Firefox on Windows 11 DoH disabling

Hello, recently I have done in-place upgrade of windows 10 to 11. From that time loading of some pages in Firefox was very slow. For example www.google.com was loaded fo… (read more)

Hello, recently I have done in-place upgrade of windows 10 to 11. From that time loading of some pages in Firefox was very slow. For example www.google.com was loaded for about 90seconds. But next loading of the same page before Firefox restart was fast. So I had suspicion to Dns. But when I disabled DoH (Dns over HTTPs) nothing changed. What helped was to set the problematic page to DoH exceptions. So seems, that disabling of DoH is not really disabling, minimally on Windows 11. For sure during troubleshooting I tried it with disabled extensions, new profile, ... But nothing worked. Is there any other way how to disable DoH completely in Firefox? Setting network.trr.mode checked and was set to 5, which should be disabling.

Asked by mulrich 1 week ago

Answered by mulrich 3 days ago

  • Solved

Live stream and videos no longer work

For years I have been able to watch a foreign TV website, despite having only a DSL connection (I allow only the scripts essential to make it work). Since I did the last… (read more)

For years I have been able to watch a foreign TV website, despite having only a DSL connection (I allow only the scripts essential to make it work). Since I did the last update, to 137.0, I cannot watch either the live stream ("General source error") or old programs ("There is something wrong with your internet connection"). This is absolutely consistent; I've lost count of the times I've tried.

I never had problems like this before. At worst, if Windows was running a background process I might have to stop it to keep from having pauses in the program. All I can think of is that you did something in the new version of Firefox that has made video impossible on DSL.

Asked by krylaarsdam 2 weeks ago

Answered by krylaarsdam 3 days ago

  • Solved

Firefox won't display a page embedded in another site

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally b… (read more)

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

Asked by JanArrah 1 week ago

Answered by William Tucker 3 days ago

  • Solved

secure sign in to government accounts

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer… (read more)

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer Firefox for my daily browser. I have cleared cache and all data and am still unable to sign in. I am using Version 137.0.1 (64-bit)

Your help will be appreciated.

Roger Flagg

[edited] @eastlink.ca

Asked by rogerflagg 4 days ago

Answered by rogerflagg 3 days ago

  • Locked

OD still on roblox

Hi I am my19gaming2 my id was still by some one he is not giving me my id back he chang my name as subject87 on roblox help mehe also change my password of id help me ple… (read more)

Hi I am my19gaming2 my id was still by some one he is not giving me my id back he chang my name as subject87 on roblox help mehe also change my password of id help me please I need my id back to me becouse I spend robux on my id

Asked by Rajesh kumar 3 days ago

Last reply by William Tucker 3 days ago

  • Solved

secure sign in to government accounts

Hello With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has s… (read more)

Hello

With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has something to do with the new update. I have cleared cache and all data and still no luck with the sign in. Any help would be appreciated because Firefox has been my default browser for years and I'm not interested in changing.

Regards

Roger Flagg

Asked by rogerflagg 4 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Can't sign in to bellsouth.net/att.net email

OK, this is getting to the point where I no longer want to use Firefox. I have had trouble in the past where if I went on Edge for some reason and logged in to my email, … (read more)

OK, this is getting to the point where I no longer want to use Firefox. I have had trouble in the past where if I went on Edge for some reason and logged in to my email, when I returned to Firefox I was logged out of all my Yahoo powered email accounts. When trying to log on I would receive the attached message and it would take hours, and sometimes days to be able to log on. Even when I was logged on to my main mail account, I would not be able to log on to the other two accounts. The last time this happened is when I realized it coincided with me logging into my email on Edge, so I have not logged into my email using Edge since then. Unfortunately that was just a coincidence, because it happened today and I hadn't been on Edge since I posted my previous question in February.

I am always logged into all three accounts, but since this happened two months ago, I only logged into my main account and one other on Firefox, but I have only accessed the main account since logging in to both of them. I only accessed the other two accounts on my phone, which was fine, but I sent my phone to get the fingerprint sensor repaired so I'm using my wife's old iphone now. Don't get me started on how this phone sucks, but I needed to access one of the other accounts today and I don't have either of them set up on the Yahoo app, and I didn't want to take the time to set up the one now when my phone should be back in my hands in a couple of days. I came in the house and fired up my computer again opened my email and switched to the account I needed and surprise! I was logged in. I did what I needed to do and tried to switch back to my main email when surprise again! I received that same dreaded message.

I have been trying to log in to my account on and off for about five hours now, and I'm about to toss my notebook across the room. That would leave me without a PC though, so I am forced to use Edge, but for how long? I have posted on Mozilla support many times in the past for different things, but I have never actually had anyone from Mozilla provide an answer to any of my issues. Is that because this is only a community forum? Does anyone that works for Mozilla or Firefox actually access this forum and see these questions? If it's only a community forum, where do I get post my issue to be able to receive answers from the people that make Firefox work? My last post in February had 17 views, seven others that have the same issue, (so I'm not the only one), and no replies other than my posts adding content because you can't edit your original post. Evidently the people that have an answer to my problems haven't seen it.

Maybe I selected the wrong topic? I don't remember what topic I selected two months ago, but I selected passwords and sign in today, so hopefully it's not the same topic and maybe I'll receive some input this time.

Thanks in advance.

Asked by Autotech1 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

update broke at&t email

The latest firefox browser for windows desktop pc broke the ability to log in to at&t (also called yahoo) email. The email works fine on microsoft edge and chrome. … (read more)

The latest firefox browser for windows desktop pc broke the ability to log in to at&t (also called yahoo) email. The email works fine on microsoft edge and chrome. It worked fine on firefox until the last update.

Asked by grwink 5 days ago

Answered by NoahSUMO 4 days ago

  • Solved

firefox 137 update search bar

Does the recent update Firefox 137.0 retain the separate address bar and search bar? One of the things I hate about MS Edge is that there is no separate search bar. Have … (read more)

Does the recent update Firefox 137.0 retain the separate address bar and search bar? One of the things I hate about MS Edge is that there is no separate search bar. Have not been pleased about the small size of the Firefox search bar the last few years. The user should be able to size it at will.

Asked by MikeZZ 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

first of all, do no harm

That is the first line in the Hippocratic Oath. All doctors have to swear to it. All software developers should too. I made the mistake of letting Firefox on KUbuntu upd… (read more)

That is the first line in the Hippocratic Oath. All doctors have to swear to it. All software developers should too.

I made the mistake of letting Firefox on KUbuntu update. It obliterated all my tabs and all my history. There's nothing left. I had a lot of tabs open with intent to use them to update some astronomy instructional activities. I don't know if I'll be able to find them again.

I don't really have a question except to ask: What fresh hell is this? Is it really that hard to just leave things the hell alone? I'm afraid to ever update Firefox again. If everything else wasn't based on Chromium, I'd be out of here.

Also, it looks like something out of Windows 7.

It's all gone. It's a wonder you didn't delete all my bookmarks while you were at it.

Asked by pjcamp 1 month ago

Answered by pjcamp 4 days ago

  • Solved

Firefox had still saved some searches in spite of settings

I don't fully remember when this happened, but lately the browser has trouble clearing my search history even though I had it set so that it does so every time I close it… (read more)

I don't fully remember when this happened, but lately the browser has trouble clearing my search history even though I had it set so that it does so every time I close it. I only managed to fix it by making it so that it doesn't remember the search history, but some of the old searches are still there whenever I punch in part of what I was searching.

Asked by peytongarrett75 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Я пытаюсь использовать сочетание клавиш ctrl+shift+c, что бы скопировать текст, но, вместо этого открывается devtools, я не могу использовать другое соччетание, пробовал отключить это в настройках devtools, но это не сработало

Я пытаюсь использовать сочетание клавиш ctrl+shift+c, что бы скопировать текст, но, вместо этого открывается devtools, я не могу использовать другое соччетание, пробовал … (read more)

Я пытаюсь использовать сочетание клавиш ctrl+shift+c, что бы скопировать текст, но, вместо этого открывается devtools, я не могу использовать другое соччетание, пробовал отключить это в настройках devtools, но это не сработало, так же пытался выключить devtools, но не помогло

Asked by Кирилл Севостьянов 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or … (read more)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Asked by StickBoy 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

I cannot use SwansonVitamins.com

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I … (read more)

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I turned off Malwarebytes Browser Guard, temporarily, and that didn't hgelp. I already cleared the history and that didn't help.

Asked by arlener 5 days ago

Answered by arlener 5 days ago