• Solved

Logging in on second computer results in incorect password

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password sc… (read more)

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

Asked by rob.brown 1 week ago

Answered by rob.brown 6 days ago

  • Solved

Running two Firefox instances on the same computer, each one using a different account

Hi all, I used to run two Firefox instances on the same computer, each one using a different account (as I mentioned in the Subject), but I don't remember how I managed t… (read more)

Hi all, I used to run two Firefox instances on the same computer, each one using a different account (as I mentioned in the Subject), but I don't remember how I managed this, so now that I moved to a new computer I can't reproduce it! Thanks for helping, if anyone knows. Regards, Mike

Asked by saitas 17 hours ago

Answered by Martin Lester 17 hours ago

  • Solved

Margin between icons too wide in newtab layout

Since a few months ago the newtab page layout has been changed. The site icons are now smaller, leaving a wide margin on the page. In my opinion this margin is too wide a… (read more)

Since a few months ago the newtab page layout has been changed. The site icons are now smaller, leaving a wide margin on the page. In my opinion this margin is too wide and looks strange. Is there any way to change it back?

See the OLD and NEW layout in the uploaded images.

Asked by pellaeon 1 week ago

Answered by pellaeon 1 week ago

  • Solved

Toolbar shows up in fullscreen when I keep my cursor on the top of the screen.

I tried to do the fix using userChrome.css but it just didn't work. Am I doing something wrong? Also the fullscreen animation fix using the about:config settings doesn't… (read more)

I tried to do the fix using userChrome.css but it just didn't work. Am I doing something wrong?

Also the fullscreen animation fix using the about:config settings doesn't work either.

Thanks in advance :3

Asked by YourLocalSadNerd 13 hours ago

Answered by YourLocalSadNerd 10 hours ago

  • Solved

Can't submit extension due to version issues

Hi there, I'm trying to upload a new version of my browser extension (version 1.4.5), but the submission is being blocked due to a version number conflict. The issue is t… (read more)

Hi there, I'm trying to upload a new version of my browser extension (version 1.4.5), but the submission is being blocked due to a version number conflict. The issue is that I accidentally submitted a different extension under this listing with version 1.7.7. I reverted it immediately, but now I'm unable to upload the correct version (1.4.5) because it's considered a downgrade.

I really don't want to change my extension’s versioning just to get around this, since 1.4.5 is the actual next version in my release cycle. At the same time, I don’t want to stop updating the extension on the Mozilla Add-ons store. Is there a way to resolve this?

Asked by MagicJinn 4 days ago

Answered by TyDraniu 3 days ago

  • Solved
  • Archived

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (read more)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Asked by nadum8 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox manual update with Linux Ubuntu

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The worl… (read more)

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The world is telling me to upgrade my browser. 2. Mozilla tells me "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager)." 3. There will never be an updated package because LTS has ended. 4. IS THERE A WAY TO MANUALLY INSTALL A NEWER BROWSER LIKE FIREFOX 123?

Asked by Jim 1 year ago

Answered by Jim 1 year ago

  • Solved
  • Archived

Firefox 32xbit for Windows 7 Ultimate x32bit laptop

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising,… (read more)

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising, ie set it for Win7/8 but the version which is downloaded reflects on the laptop that that version can only be used on a Win 10 computer. Please give me a link where I can find the 32 bit version of Firefox meant for Win 7. THANK YOU.

Asked by Karen van Staden 8 months ago

Answered by Karen van Staden 8 months ago

  • Solved
  • Archived

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 1 year ago

Answered by raem.kauai 1 year ago

  • Solved
  • Archived

Getting PR_CONNECT_RESET_ERROR on websites which use TLS/SSL

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more det… (read more)

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more details. This issue was observed ever since I updated to Firefox version 124.x. Prior to that the websites were working fine.

When I try to access the same websites and try to log into them using Microsoft Edge, I do not face a similar issue. They work fine.

I have cleared the browser cache, restarted firefox, and then tried. Still faced the same issue. I have cleared the DNS cache of Firefox browser (about:networking#dns) and then tried. Still faced the same issue. I have opened Firefox in Safe mode (Menu > Help > Troubleshooting mode) and still faced the same issue.

Can someone please help me in fixing the issue? I would like to refrain from using MS Edge or chrome browser.

Asked by ixian 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Locked

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (read more)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 4 months ago

Answered by tony289 4 months ago