Firefox Support Forum

I would like to understand what i did wrong. Some parts of web sights are being displayed in a language i do not understand.

when i use tor i get like " Quantity ", " Unit price ", and firefox give me "لكمية" and "سعر الوحدة" i just do not happen to under stand that. where do i find the setting and how do i set it to english?

see attached file.

At some moment I´ve got a pretty big sessionstore file (6,6 Mb) which does not load properly. I´ve tried a few of FF versions and settings. My current version 103.0.1 64 bit loads it for few minutes and crashes when tabs appear. Some older versions loads it but after that have various problems with program interface: new tabs sometimes won´t open, no float tips when I´m hove cursor over tab header and so on. Also in such cases browser often crashes and not update old sessionstore file. I have 16 Gb of RAM, FF takes up to 5,5 Gb before tabs appear for moment and FF crashes. I have such big sessionstore file earlier (for example, 24.07.22 it has size of 6,5 Mb), but all worked fine. Maybe there are any internal setting that I have to try?

I am not a geek and I follow all the details of 'how to etc etc' but nothing works and the phone goes into random loops and keeps telling my I cannot sync (I KNOW that). Firefox has no phone number or email system for technical support (or any type of support) just this hit and miss system of 'forums' (or is that fora). I tried to send a bug report but I am NOT signing up for another (geek speak) account just to send you the problem. Please fix this issue - it never used to happen on older versions - how can I roll back my firefox to something that works properly?? Here is the error report, enjoy, to me it is written in ancient g(r)eek!

1659608046381 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1659608314611 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608314611 FirefoxAccounts DEBUG getOAuthToken enter 1659608314612 FirefoxAccounts TRACE getCachedToken returning cached token 1659608314612 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608314613 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608315651 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1659608317134 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1659608317134 FirefoxAccounts DEBUG fxa_status received 1659608317134 FirefoxAccounts DEBUG service: sync 1659608317134 FirefoxAccounts DEBUG is private browsing: true 1659608317329 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1659608317329 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1659608320303 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320909 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321321 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321322 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321367 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608434712 FirefoxAccounts DEBUG FxAccountsPush loading service 1659608434712 FirefoxAccounts DEBUG FxAccountsPush initialized 1659608434747 FirefoxAccounts TRACE observed topic=push-message, data=chrome://fxa-device-update, subject=[xpconnect wrapped nsISupports] 1659608434747 FirefoxAccounts TRACE FxAccountsPushService _onPushMessage 1659608434753 FirefoxAccounts DEBUG push command: fxaccounts:device_disconnected 1659608434754 FirefoxAccounts DEBUG Notifying observers of fxaccounts:device_disconnected 1659608434754 FirefoxAccounts INFO fetching updated device list 1659608434754 Sync.Engine.Clients DEBUG Updating the known stale clients 1659608434754 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608434757 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1659608435790 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1659608435791 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1659608435791 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -2791 1659608435792 FirefoxAccounts INFO Got new device list: 3bab5932266da6469edabb3b022d462f, 622e1483fa5b0564fc504f75d009b422, 6bf539feb208fd2a1eaf7bf820de34f0, 73ad7ca5e184fd5a50f2f48dd70866d1, 7c41118e2a1f1174997c0cce0f12284c, 7e2285d6c17f0fb8bf12ddb7d479892f, c66b82cce8ac7a7972116bff3d23ce2e, e48e0ecaf75ca3b8b9c64b315ed4be22 1659608435793 FirefoxAccounts INFO updating the cache 1659608623665 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.js:3601:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.js:3601:20 1659608646390 Sync.Service DEBUG User-Agent: Firefox/103.0.1 (Windows NT 6.1; Win64; x64) FxSync/1.105.0.20220729222726.desktop 1659608646391 Sync.Service INFO Starting sync at 2022-08-04 12:24:06 in browser session kSKF98oczh8c 1659608646392 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1659608646402 Sync.Status INFO Resetting Status. 1659608646402 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608646405 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608646405 FirefoxAccounts DEBUG getOAuthToken enter 1659608646408 FirefoxAccounts TRACE getCachedToken returning cached token 1659608646408 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608646410 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608646715 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/collections 1659608646717 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646909 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646911 Sync.Service DEBUG Fetching global metadata record 1659608646911 Sync.Service DEBUG Weave Version: 1.105.0 Local Storage: 5 Remote Storage: 5 1659608646911 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1659608646912 Sync.Service INFO Testing info/collections: {"bookmarks":1659608043.52,"extension-storage":1605357784.56,"clients":1659606031.62,"meta":1596625959.52,"forms":1659075090.37,"crypto":1578385419.9,"history":1659111154.3,"passwords":1656864350.76,"addons":1654102992.88} 1659608646912 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1578385419.9 1659608646912 Sync.Synchronizer DEBUG Refreshing client list. 1659608646913 Sync.Engine.Clients DEBUG Resetting clients last sync time 1659608647128 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/storage/clients?full=1&limit=1000 1659608647138 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 2 reconciled. 1659608647139 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608647152 Sync.Engine.Clients INFO Uploading 0 outgoing records 1659608647155 Sync.Synchronizer INFO Updating enabled engines: 2 clients. 1659608647157 Sync.Synchronizer INFO Syncing all enabled engines. 1659608647162 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647162 Sync.Engine.Passwords INFO Uploading 0 outgoing records 1659608647163 Sync.Engine.Bookmarks DEBUG Checking if server sync ID EcjFZAdZwynf matches existing 1659608647169 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647169 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1659608647173 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1659608647179 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Building merged tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Applying merged tree 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust took 21.432ms 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG No changes detected in both mirror and Places 1659608647192 Sync.Engine.Bookmarks INFO Uploading 0 outgoing records 1659608647208 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1659608647209 Sync.Engine.Addons DEBUG Refreshing reconciler state 1659608647209 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mount Rainier Sunset by M♥Donna (version=6.0, id={c55346b8-b052-4db2-9267-61b7df3f29ef}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mountain Theme (version=2.0, id={0f13a6cc-fbbb-41a6-b42e-314514cce874}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Facebook Container (version=2.1.1, id=@contain-facebook) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Dictionnaire français (version=7.0b, id=fr-dicollecte@dictionaries.addons.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo Privacy Essentials (version=2020.8.18, id=jid1-ZAdIEUB7XOzOJw@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon The Diving Collie (version=2.0, id={c20ca56b-78c1-4d5a-bbe3-b978c435be69}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Ducati Bike Theme (version=2.0, id={f8818a98-92c6-4355-98e9-8a2f86abb14e}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon AdBlock — best ad blocker (version=4.43.0, id=jid1-NIfFY2CA8fy1tg@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon British English Dictionary (Marco Pinto) (version=3.0.7, id=marcoagpinto@mail.telepac.pt) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Français Language Pack (version=103.0.1buildid20220729.222726, id=langpack-fr@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon English (GB) Language Pack (version=103.0.1buildid20220729.222726, id=langpack-en-GB@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0.1, id=formautofill@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.1, id=screenshots@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.5.0, id=webcompat-reporter@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=103.0.0, id=webcompat@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Picture-In-Picture (version=1.0.0, id=pictureinpicture@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.2, id=google@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.3, id=bing@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon eBay (version=1.3, id=ebay@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.co.uk (version=1.9, id=amazon@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon System theme — auto (version=1.3, id=default-theme@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.2, id=firefox-compact-light@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.2, id=firefox-compact-dark@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.4, id=firefox-alpenglow@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Add-ons Search Detection (version=2.0.0, id=addons-search-detection@mozilla.com) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.2, id=gmp-gmpopenh264) 1659608647213 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=null, id=gmp-widevinecdm) 1659608647215 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1659608647222 Sync.Engine.Addons.Store DEBUG gmp-gmpopenh264 not syncable: type not in allowed list: plugin 1659608647223 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647224 Sync.Engine.Addons INFO Uploading 0 outgoing records 1659608647225 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647226 Sync.Engine.Forms INFO Uploading 0 outgoing records 1659608647226 Sync.Engine.History DEBUG Checking if server sync ID x56-DiRAUha6 matches existing 1659608647228 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647228 Sync.Engine.History INFO Uploading 0 outgoing records 1659608647232 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647233 Sync.Engine.Extension-Storage INFO Uploading 0 outgoing records 1659608647234 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of history - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping validation: no engines qualify 1659608647234 Sync.Status DEBUG Status.sync: success.sync => success.sync 1659608647234 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608647234 Sync.Synchronizer INFO Sync completed at 2022-08-04 12:24:07 after 0.83 secs. 1659608647235 Sync.Declined DEBUG Handling remote declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Handling local declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Declined changed? false 1659608647235 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1659608647236 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

Hello, Suddenly I cannot access ebay - that is if I go to www.ebay.co.uk I get the following message

Bad Request

Please contact your administrator with the error code: 0.92c35068.1659696031.c897d52

I can access ebay with IE but I don't want too I want to use firefox!!

I have been using Firefox now for 8 years with out a problem but now I have one. I have Norton's antivirus and the last 7 scans I have done Norton's had found and quarantined the Trojan Horse virus found in the Firefox program. I have uninstalled Firefox and re installed with a fresh re-load but after 1 day the virus was back in the Firefox program. I really want to use Firefox and am respectfully requesting someone help me re install the program please. I have attached a screen shot for you. Thank you in advance. Bernie. [removed phone# from public] Well this on does not say trojan horse put the last 7 did.

After testing Webroot it revealed loss of local PC controls and it appeared to be a cloud minded herd mentality app.. (I used Kaspersky for many year with undesirable stuff disabled.. great app until Putin stepped in)...

Firefox ran great with all performance tweaks applied to date and removal of anything Google (banned from some countries due to information preditation). 0 Trust here. Google does not exist on this machine as has been ripped from the registry and file syste. - FYI

Uninstall did not work! Had to boot on a CD and access thefile system and manually delete files to remove the webroot bat from my OS..

I need assistance on removing the nasty policy from FireFox "Your browser is being managed by your organization."

RE: "https://anywhere.webrootcloudav.com/wtsff/live/latest.xpi"

I removed all found in the registry, file system and FireFox "About:Config" without any success.

My Fox is highly customized as a result of many years of "No, I don't want these things happening -or- I do not want mybrowser accessing and communications with ..."

Please advise on any steps that may exist before I either do a fresh install -or- switch to anothe browser.

Many thanx for the view!

Facebook Video just keep flickering Rapidly and won't play. Using the latest Firefox browser. Even same happens in Youtube. This problem was not there in previous versions, only happening since some newer firefox. Computer config included in picture herewith. Error Not happening in my old Microsoft Edge browser

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading. Thumbnails always load, there is no way for me to know if a video will work or not without trying to play it.

They work when I use a different browser, and Youtube is fully functional, so it can't be an issue with my laptop. The other person in the house who uses Firefox is able to play the same videos without issue.

I've searched for solutions and exhausted the possibilities in dozens of articles and support sites saying the same things over and over again. I'm at my wit's end.

I've tried: -disabling hardware acceleration -audio and video permissions -clearing cache and cookies -disabling enhanced tracking protection -switching off adblocker -running it in troubleshooting mode -refreshing Firefox

None of these did anything. Can anybody give me even a scrap of an idea as to what I can do?

Everytime I try to do a search in Firefox I get a Manuals Library page come up. Why is it doing this? I did a search not long ago for a user's manual for a product, and I guess I accidentally downloaded this Manuals Library. Now I have no idea how to get rid of it. There is no shortcut on my desktop for it, I cannot find it anywhere in my downloaded programs in Uninstall or Change a Program in my Control Box. I DO NOT want this program! Help please!! I tried to do a screen shot of the page, but your browse won't pick it up when I browse for the screen shot I saved on my desktop. Below is the web address copied from the address bar.

moz-extension://e92e4191-795a-4571-8a6b-4582396dbc25/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY143_F163_201897_102620%26p%3DJimmy%2BDean%2Bofficial%2Bwebsite

I hope someone can help! Thank you so much!

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profile, and the same thing happens with that. This started I think once I updated to version 102.0 64bit recently, and seems to have broken Twitter login - each time I have to go to settings, and clear history - after doing some experiments as to what bit of History needed clearing, it was the setting "offline site data" that was the critical one. Why won't Firefox, even in a brand new profile with no addons, REMEMBER that I have ticked ""Delete cookies and site data when firefox is closed" setting not remembered"? Firefox desktop, 102.0 64 bit, Windows 7. Thank you.

the mail.com webmail add-on cannot be accessed as a mailto handler, either in the settings wizard, or by searching the advanced settings wizard. I can manually add the url to the settings if I can get to the settings section. Any advice?

Good evening.

Since Firefox version 103.0 was installed, it's no more possible to login to personal area of site www.repubblica.it.

It was always possible up to version 102.

Other logins work fine.

Thank you.

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version saw 103.0.1. Downloaded & installed it, tried same websites as yesterday, 3 in total, same problem.

Am using win7PRO, updated until Bill quit stopped supporting it. Have had NO problems with other vid platforms.......

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored open tabs, however even if I don't mouse click anything Firefox will force a reboot within a minute or so.

This Firefox Win 7 reboot behaviour only started after the last Firefox update, though I would point out that around update version 100.nn I started getting failed update notifications from within Firefox which necessitated a manual newer version Firefox download and install.

Running Windows 7 in safe mode with networking on allows Firefox to function without crashing, albeit slowly and with no MSE protection available etc.

Only one crash report dated 16/07/2022 with following content: Crash ID: bp-d8383165-9c77-45e4-9929-a3ce12160527

Please note I'm sending this report via Firefox on my iMac coz that still works...

Ever since the past four months of updates, the FireFox browser, when left open and idle for 4 to 5 hours leads to browser going offline and needs complete reboot of browser, and the lose of open tabs. Other browsers do not go offline, even when running at the same time that FireFox is open.

I did a clean install of Windows 7 on a new SSD drive. I transferred all the Mozilla/Firefox files (ver. 103) to new Windows 7 install. Appdata\Local, Appdata\Roaming, Application Data including profiles,chrome CSS. New Firefox has larger/wider tabs and the collapsible sidebar does not work, why?

Noticing that on Windows 11 with Firefox 103, bookmarking a page no longer asks you where you want to put it ; it just throws it in the last folder into which you bookmarked something else. This is Windows 11 with all the latest updates as of 7-31-22. Now I tried Firefox 103 on Windows 7 sp1 and had no problems whatsoever assigning a specific folder for bookmarks, so this leads me to believe that something in Firefox 103 is not jiving correctly with the latest updates in Windows 11, or just Windows 11 itself in general. Thanks, and hope you can reproduce the issue and maybe even fix it ! Max