Firefox Support Forum

There is a wave of malware targeting authentication cookies stored on disk (e.g. recent LTT hack). It has become obvious that malware doesn't need to target stored passwords to get access to a site/account. Primary Password has solved this problem, but only for the stored passwords. The stored cookies are just as exposed as the stored passwords were, provide access to sites/accounts and bypass 2FA checks because they bypass normal login protocols.

Primary password should secure the stored cookies as well. When is this going to be implemented?

Thanks!

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with Firefox within the last week or so. Any help would be appreciated.

Andy

I had all my bookmarks saved on Firefox on my laptop, and I bought a new laptop, and signed in to Firefox, and I thought that all my bookmarks would automatically populate onto my new laptop's Firefox browser. Am I mistaken that that is a feature that it has? If not, how can I make that happen.

Thank you for your help

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

1. Does Firefox automatically save a NEW session key with each new session? I have Firefox remembering my site passwords. I'm concerned about the prevention of session hijacking.

Thank you.

I just started a windows 10 computer. When I try to go to google drive, I get this message:

____________________________ Did Not Connect: Potential Security Issue. Firefox detected a potential security threat and did not continue to drive.google.com because this website requires a secure connection. drive.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem. ____________________________

I also got this kind of message when logging into outlook, but I was able to click the override button to login.

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

I had some problems with Firefox and in the course of fixing things my 1Password extension disappeared.

I'm using an older version of the 1Password extension and have used it for many years, and the extension was working fine in my Win 11 computer before my "fix" of Firefox caused it to disappear. But I still have the 1Password extension executable, so I ran that and 1Password showed up in Firefox - sort of.

The regular 1Password icon looks something like a door's lock, but that lock symbol has been replaced by something that looks more like a puzzle piece. When I click on that puzzle piece I get see the window showed in the 1st image and when I put my mouse pointer in that window I'm asked to "run" the extension as shown in the 2nd image. The 1Password extension works fine but I don't understand why I'm seeing an icon that I didn't used to see and being required to "run" the extension instead of simply clicking on the icon.

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

I already tried this metod (https://support.mozilla.org/en-US/questions/1221406#search), where i set devtools.selfxss.count to 0 and restart the browser, but still cant paste things in console.

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services/shavar-prod-lists/pulls.

At LinkedIn we are building a new page lnkd.in/interstitial that is breaking in firefox strict mode. To get this fixed we got the disconnect's list updated but their pull request is not being merged in shavar-prod-lists repo.

Please suggest if we need to do any next steps.

Ref Firefox Ver 84.0.1 OS > Win 7-64 Dear Firefox Support,

 I have already contacted MS support about the subject issue and they were no help.

I am trying to find out what is causing the issue and how to get rid of it.

 I can't be sure but it may be caused by a Microsoft "START" App.  The issue appeared

to begin about two weeks ago, so it's obviously caused by something new, which may be Microsoft related. Below is Dropbox link to a screen capture of the issue.

 Any tips for ridding my PC / Firefox browser of the issue will be greatly appreciated.
 And thank you for the superb browser.

Best regards, Ken Boardman > elsmoko@cox.net

 https://www.dropbox.com/s/mxmy8jo9g7lntt9/Semi%20transparent%20rectangle_1.jpg?dl=0

I have not been able to log into www.mycigna.com account for the past week or so. I use DuckDuckGo as the search engine and never had this problem logging into my account before using Firefox. For the past week I have been getting this message when I submit my log in data - We're sorry but myCigna is unavailable at this time. Please contact our customer service for assistance. So, I called them today and spoke with a tech. I told him I used Firefox and DuckDuckGo and he advised me that others have had that problem using ddg as a search engine. He asked me to try to log in using a different browser and I was able to log in and access my account using Edge. So, I tried Firefox again after changing the search engine to Edge and still wasn't able to log in. Do you guys have any idea why I can't log in using Firefox anymore, or should I just continue to use Edge for that particular website? If you can help, please let me know. Thanks Larry

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this icons appear in the os panel in linux.

Why am I NOT able to LOGIN to FIREFOX or PRIVATE BROWSER? I was able to login this morning now it's afternoon & I am trying to LOGIN and nothing is happing. Am using the latest version of FIREFOX.....so what's happening?

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with Firefox within the last week or so. Any help would be appreciated.