Firefox Support Forum

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

I have looked around for a download concerning "ad remover" similar to Norton and supposed Firefox had a free or cheaper one already? For example when following education videos on YouTube (w/o being a premium visitor) it's a blessing not to be interrupted constantly. I tested Norton, works fine but it's quite expensive.

I have searched for above at Mozilla, but get articles "ad blocker" and how to prevent users URL addresses from being saved when visiting a site and these are not the same if understanding right?

Please advice link to an "ad remover" at Firefox when visiting other websites because it saves hours every week. If Firefox don't have one, my proposal is that Firefox develops one, either for free or for a limited amount of monthly cost (say $0.5-1/month?). I'm pretty sure it would be a success.

Sorry if I've asked for something that already exists, in that case please advise where I can find it. I'd be glad to download and take advantage of it.

/Regards Peter S

Hyperlinks (URLs) do not open anymore in Firefox, but do so in other browsers. I have tried many really complicated suggestions and cannot make it work. I am ready to give up.

The tool bar "email link" doesn't work. When I click on it, it takes me to the Chrome homepage. I want it to open up my gmail and my aol mail. How do I set that up.

It works great on my desktop, but not on my laptop.

Hello!

Apparently my Firefox account, tuulen@gmail.com, has me as using Windows 10 although I upgraded to Windows 11 last spring and there is no obvious way for me to update that information.

I have a secondary email listed in my Firefox account, email.hp15c@gmail.com, but that secondary email is in need of verification and I am having trouble in getting that done. On my tuulen@gmail.com Gmail account I can send a test message to my email.hp15c@gmail.com Gmail account and can receive it there, but for some unknown reason my attempts to have that same secondary email verified have failed by its not appearing on my Gmail account where I have it listed as a secondary email. I also have spent time in trying find ways to correct this and to contact Google about this, but have not found any such corrective ways and have had no response from Google.

I thank you. – Doug

Because of your last two updates, I can no longer log into my bank account using Firefox. With version 107.0 I lost the ability to log into www.USBANK.COM and get the account screen, I just get a blank tabbed page, but the USBANK.COM system would still send a text to my phone with the security code required to log in.

With version 107.0.1 released today I no longer receive the text with the security code. Not that it matters because I can't get in any way..... it just gives me a blank screen tab. I now have to use the Microsoft browser to log in and do my banking.

November 15, 2022 Version 107.0, first offered to Release channel users on November 15, 2022

November 29, 2022 Version 107.0.1, first offered to Release channel users on November 29, 2022

Michael Hill

Hi Firefoxers, I am wanting to test an email before I send it out to clients, the email has a link to a video in the heading of the page. When I click the link in the email it opens the webpage, but the link defaults to "preview not available" the rest of the page is viewable, but not the image of the video. At first I thought it was a broken link but when I send a test to colleagues using IE it opens automatically and they have the option play the video.

I made the following changes in Preferences > Privacy & Security > Autoplay > Settings > Allow Audio & Video

I refreshed the page, didn't work Restarted Firefox, still didn't work

Can I get some advice on the correct settings or where I am going wrong.

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

My bank sometimes gives me errors when logging in using foxfire. It does not when I use chrome. Sometimes after a while it corrects itself. Sometimes I have to reboot. What can I do as a standard fix of this problem, other than switching to chrome?

hi. i have no sound in mozilla. this started yesterday. tabs are not muted. sound on laptop is up. and i get sound in microsoft edge. if i use youtube no sound. if i copy url to edge perfect sound.

its not just yt. mozilla wont give any sound. video plays fine. yt is not muted. i have checked evrerything.

i am contactable at [email removed from public] on the left hand side of url there is a button with 2 small horizontal lines with a clear small circle on end of each line. in this it has options of permissions to block audio and video. i have both allowed. i have a couple of addons installed extensions i mean. abp its an ad blocker. i wonder about this. but this has been installed for a long time.

thanks Tadhg.

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

greetings, Mozilla Firefox, we've been fighting with a lie for two years now, what's going on, it's just written, not responding, it can be solved, that's more

(email address /phone number removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

FF 102.3.0esr (64-bit) says 'You are currently on the update channel' but doesn't update. I see 102.5.0 is available. Originally said policies managed by organization. Enterprises Policies. I Deleted [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox]. Enterprises Policies now gone, but message hasn't changed nor can I update.

Was wondering if there is a browser that will work for an old Mac with OS X 10.6.8? That will actually load and play something like Youtube? Somebody mentioned ERS 78 might work on and old Mac?

Since 11/24/22 I cannot login to usbank using Firefox private window. For the last 5yrs+, I was able to do so. It is a FF problem because private window in Edge and Opera work. Standard FF, 107.0.1 (64-bit), allows login but I prefer private window. Please advise