Java Script

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activat… (read more)

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activate it if it is not. The strange thing is I was on the site an hour before without any issues so I am at a bit of a loss as to what has happened. It may be an issue with the CRA.

Thanks Doug

Asked by DougiePh 2 hours ago

Nominate specific Outlook account to use for 'Save page as'

I have two Outlook accounts registered & one set as default. But, when I tried to setup my default in settings, Apps, default apps, email it only offers me Outlook.c… (read more)

I have two Outlook accounts registered & one set as default. But, when I tried to setup my default in settings, Apps, default apps, email it only offers me Outlook.com (instead of my default choice) so automatically always selects the mail account I do not want! It used to work OK for years until I had a recent SSD failure & hence I need to reset it correctly. Your help page doesn't seem to tell me how to select the specific mail account I want (i.e. when you have more than one)? Please therefore tell me how to do that & also change your help notes accordingly.

Asked by Greystones 6 hours ago

Last reply by Greystones 2 hours ago

FULL SCREEN DOES NOT WORK CORRECTLY WITH SOME FACEBOOK GAMES

Several FACEBOOK games show OVER MAGNIFIED when going into full screen. Some examples are SPADES PLUS and JUNE's JOURNEY. The problem started about 3 weeks ago. The only … (read more)

Several FACEBOOK games show OVER MAGNIFIED when going into full screen. Some examples are SPADES PLUS and JUNE's JOURNEY. The problem started about 3 weeks ago. The only "workaround" I can find is to try to hit F11 and / or control - . It might take a dozen or so attempts to finally get it to show correctly. The problem does not exist in OPERA or CHROME. ( These browsers have their own unique problems, such as extreme slow response in Spades Plus ).. I have uninstalled and reinstalled Firefox several times to no avail. I am using a LAPTOP with WIN 7 OS. All has worked well up until about 3 weeks ago.

Asked by rvanceimvu 4 hours ago

Last reply by RobertJ 2 hours ago

using firefox 102.0.1 - suddenly have problems on Amazon

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome. When I try … (read more)

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome.

When I try to search products on FF I get a black screen. When I try to access my wish list, I get multiple error messages.

I tried Re-installing FF but the same problem persists. I have not tried uninstalling/reinstalling yet.

I did a full virus scan overnight. No problems were found in the scan.

Asked by Rosaliy Lynne 2 hours ago

Last reply by RobertJ 2 hours ago

url autocomplete

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL a… (read more)

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL autocomplete is no longer functioning. I've searched extensively for a solution to the issue but have come up with nothing useful. If you can help I would appreciate it.

Asked by amw3223 4 hours ago

Last reply by Tan Chee Keong 2 hours ago

USPS issue

I can log in to USPS but when Firefox sends a request to the USPS server, I get a BAD REQUEST return. See image. I did not have this problem up until about a month ago. C… (read more)

I can log in to USPS but when Firefox sends a request to the USPS server, I get a BAD REQUEST return. See image.

I did not have this problem up until about a month ago.

Currently running the latest update of Firefox.

Thank you

Asked by rdaffeldt 4 hours ago

Last reply by RobertJ 2 hours ago

title bar buttons

I found that whenever I press the alt button on my keyboard, the title bar appears above the tabs, but it only stays there until I click the mouse. How can I make the ti… (read more)

I found that whenever I press the alt button on my keyboard, the title bar appears above the tabs, but it only stays there until I click the mouse. How can I make the title bar stay?

Asked by Reikson 3 hours ago

Last reply by Tan Chee Keong 3 hours ago

Cannot display WebGL geometry via Three.js

Hello, I have developed a three.js component that works without issue on chromium. On Firefox, part of it does not display. <unable to upload images, the upload hangs… (read more)

Hello,

I have developed a three.js component that works without issue on chromium. On Firefox, part of it does not display.

<unable to upload images, the upload hangs <- happy to send via email>

See chromium.png for how it should look. In firefox.png you can see that it is missing the surface area. For reference, the 3d axes shown are three.js components also.

firefox_console.png shows issue loading webgl

firefox_console_after_force_enable.png shows the same after webgl.force_enable was set to True in the config.

Can you offer any advice here? Our customer is keen to continue using FF.

Thanks in advance. Scott

Asked by s_c_firefox 3 weeks ago

Last reply by s_c_firefox 3 hours ago

Cannot open youtube.com randomly

Hello, I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please he… (read more)

Hello,

I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please help to solve this problem.

Asked by virag_shah 2 days ago

Last reply by Tan Chee Keong 3 hours ago

Saved password recovery

I work at a small company I had to do a windows recover on a users laptop. He logged back in to firefox which had all of his passwords saved and now none of them are popu… (read more)

I work at a small company I had to do a windows recover on a users laptop. He logged back in to firefox which had all of his passwords saved and now none of them are populating is there anyway to get them back? They are vital to his job.

Asked by nathan.kaleta 4 hours ago

Last reply by nathan.kaleta 3 hours ago

Unable to Open Google and Youtube. Potential Security Issues

Hello, I have a problem with firefox and it's recently unable to open Google and Youtube due to HTTP Strict Transport Security (HSTS) with an error Code : SEC_ERROR_UNKNO… (read more)

Hello, I have a problem with firefox and it's recently unable to open Google and Youtube due to HTTP Strict Transport Security (HSTS) with an error Code : SEC_ERROR_UNKNOWN_ISSUER

I have done the steps in here : https://support.mozilla.org/en-US/kb/error-codes-secure-websites I don't have any third-party Antivirus

I have also do about:config security.enterprise_roots.enabled by changing to true. It works but unfortunately youtube is broken when i set it to true.

I can't also accept the risk and continue since there's no button that says it.

Thank you

Asked by darkkiller131 1 day ago

Last reply by Dropa 3 hours ago

Change prefered google login

I have multiple google accounts, one is for work which requires VPN login and an extra password. When I type calendar or Gmail into the address bar, it takes me directly … (read more)

I have multiple google accounts, one is for work which requires VPN login and an extra password. When I type calendar or Gmail into the address bar, it takes me directly to this account. Switching to my personal account requires me to log in to a VPN, do DFA, then switch accounts. How can I ask Firefox to log in to my personal account first instead?

Thanks!

Asked by marcell.zimanyi 23 hours ago

Last reply by Dropa 3 hours ago

AddBlock Plus

Hello, I've used AddBlock successfully for years but now , to my utter dismay, It has stopped functioning. I tried unsuccessfully to reset Firefox . Have just gone throug… (read more)

Hello, I've used AddBlock successfully for years but now , to my utter dismay, It has stopped functioning. I tried unsuccessfully to reset Firefox . Have just gone through the latest StartPage privacy protocol added to Firefox, but I am still beset with beastly adds. Hope you can help, Cordially, Joy

Asked by joy.breeze 2 weeks ago

Last reply by Dropa 3 hours ago

Firefox hangs a long time before opening pdf files

Whenever I try to open a pdf file (automatically opened in Acrobat), Firefox hangs a long time, before eventually opening it in Acrobat. When I open the download dialog, … (read more)

Whenever I try to open a pdf file (automatically opened in Acrobat), Firefox hangs a long time, before eventually opening it in Acrobat.

When I open the download dialog, it always shows the file is almost downloaded, but the progress bar always hangs near the end. When I go to the download folder, I always see the pdf I'm trying to open with a filesize of 0kb. This behaviour is the same for large and small files. Eventually (after several minutes), it just opens as it should.

I already tried reinstalling Acrobat.

The behaviour is the same in regular Firefox (102.0 64-bit win7) and Firefox developer (103.0b4 64-bit win7).

It is specifically with pdf files. Other downloaded documents seem to open as it should.

Can someone help me to trace and solve the cause of this issue?

Asked by Jan 7 hours ago

Last reply by Dropa 4 hours ago

Unable to visit Reddit webpage or URLS on Firefox, but can open in other browsers. VPN does not fix.

Specifically within the Firefox browser, I cannot access Reddit.com or other affiliate links. I am just getting a completely white screen, doesn't even say "Blocked". How… (read more)

Specifically within the Firefox browser, I cannot access Reddit.com or other affiliate links. I am just getting a completely white screen, doesn't even say "Blocked". However I can visit Reddit in other browsers, with or without a VPN, while a VPN doesn't even change the outcome within the Firefox browser.

Any help would be much appreciated, thank you.

Asked by Kaeai 4 hours ago