Firefox Support Forum

Hi there!

Certain pages show up blank or completely black in Firefox. This occured since after I got a new iMac with the M1 chip.

All pages work fine in Safari and Chrome.

www.facebook.com and www.duolingo.com show up completely blank. www.pinterest.com is visible but does not work as intended.

These pages DO work in Private/Incognito mode.

I have cleared all browsing history and upgraded to Monterey and Firefox 94.0.2.

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

I would like to create Certificate backup since I am planning to install new operating system.

Setting - Certificates - view certificates - selected the certificate which I wanted to backup - click Backup - type File name - Save - typed certificate backup password 2x - click OK

The following message appears: Failed to create the PKCS #12 backup file for unknown reasons.

I tried several times + I tried also Backup all option - but same issue appears.

Approx. 5 months ago I did certificate backup for my wife and it worked without any issues, now I have no clue what is the reason for not working.

Any idea/suggestion?

Thanks for your help in advance.

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Whats happening? I have already ticked "websites using their own fonts"

Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them are not displayed

Its the only site that has problem in firefox and you cant even do something, firefox turns it into a broken site.

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

Firefox browser will not open. The FF icon is located in my taskbar (Windows 10). When I rest the mouse on this icon I see a very small representation of a website. When I click on the icon I see flash of some sorts on the desktop for about a nano second but the browser will not open.

I uninstalled FF and reinstalled. FF would open OK and I had no problems opening various websites. However, after I closed FF and attempted to open it up again it would not and so I am back to the original problem.

As I needed to access a website, I attempted to open Microsoft Edge and experienced the exact same problem. With the Microsoft Edge browser icon in the taskbar I can see a very small representation of a webpage but this browser will not open either.

Any assistance you can give me will be much appreciated, Con Van Dyk

The first pic was copied from the screenshot and there is no fixed menu in the middle. 

Second pic using download button. There is some annoying fixed top menu appearing in the middle which blocks some of the content. 

Please make some download shortcut buttons or make Copy&Download&Cancel buttons float at the top.

Thank you

Hello All:

I want to import my bookmarks from Safari to Firefox but strange things are happening.

I go to the File menu, scroll down to "Import From Another Browser" and select "Safari."

I click OK and Firefox works for a while and then says it's done with the import.

However, when I then go to "Manage Bookmarks" in Firefox I can't find any of the folders from Safari!

The weird thing is, those bookmarks are SOMEWHERE in Firefox, because when I search for a particular bookmark which I know was originally in Safari but NOT Firefox (some rather obscure website) IT DOES APPEAR IN THE FIREFOX SEARCH!

I've done this with about 10 websites, so I know they exist somewhere in Firefox.

But none of the folders where they originally resided in Safari seem to appear in Firefox. The only way I seem to be able to access those bookmarks is to go to the Search bar and search for them.

Does anyone have any thoughts about how I can find the folders imported from Safari?

Thanks!

• Sorry if the text contains grammar mistakes, Russian in store*

I right-click on a random link, button, image etc. but nothing is happened when I select "Open Link In New Tab", "Open Link In New Window" or "Open Link In Private Window". It works only if I use combination "Ctrl + left-click". Has anyone faced the same problem and know how it fix it?

I had a fellow from ebay talk me thought this ,this summer but i guessed i would not have the problem again .but i do now, So here goes , i click on a site that i visit once a day or so and now it no longer loads the page so that i can view it. There is a way to clean up things with out losing everything like my addons and bookmarks but i can not remember how we did it and i was hoping one of you guys will no.The last time it was that i could not see the photos on glass on each page and could not enlarge photos on that site, ,so those things wouldn't load up for me ,He told me how to clean up something and it did the trick right away. he had me go to a couple of places ,but my old memory just is not as good as it use to be. Thanks guys. oh it is my Instagram that will not load up. it goes to the page but nothing is there.

Hope you are doing great work but I am facing a problem anyone can solve my problem. How do I repair Firefox installation?

https://www.solitaire-web-app.com/ does not work with firefox now.

It did work fine a few months back but not now

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to solve this I scoured the Internet. I refreshed Firefox, ran malware scans and even re-installed windows. Still it doesn't go away. I installed Firefox in another device with the same account but to no avail. They while roaming through Firefox settings I noticed in the top that it says 'Your browser settings is managed by your organization' or something like that. So, I figured bad guys took control of my browser's settings disguising as my so called "organization" So, I need help from Firefox's end to solve this. Remove this Organization management stuff from my account. I want my control back. Otherwise, I am afraid I gotta stop using Firefox altogether due to privacy reasons

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus" did not help. Furthermore I uploaded various crashreports.

Where can I find help to solve this problem? Or is MacOS 12.01 the culprit and do I have to wait for an update from Apple?

Thanks for tour reaction! Kind regards, Miel van Hutten The Netherlands

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.