Showing questions tagged:

Gah. Your Tab Just Crashed

Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websi… (read more)

Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websites are Facebook, YouTube and continually clicking on bookmarked items. Normally only a few tabs are open at any one time. Then after some time, I open a new tab and get the

Gah. Your Tab Just Crashed message appear on the new tab and can not access any websites after this. The Close Tab, Restore Tab, Restore All Tabs do nothing.

I have to reboot the PC and start again.

I'm using the latest version 126.0.1 (64-bit).

  • Tried running in Safe Mode, uninstalled Firefox and re-installed it, reverted back to 126.0 (64-bit) and same issue.
  • I've cleared the cache and history
  • Had Add Blockers, FB Purity and New Tab Override Extensions. Disabled these and still no success.
  • I have AVG driver update installed and its telling me all the drivers are up to date.
  • The problem seemed to start happening after an AVG update, so I have removed AVG Antivirus

The computer is an ASUS Vivobook Laptop, Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz with 8GB ram.







I have tried

Archived 4 45

RootsMagic dot com "Chat" button not showing on browser window

Rootsmagic.com has a "Chat" button on the lower right corner of it's screens. Except I can't see it; Firefox seems to be blocking it. (At least that's what the Rootsmag… (read more)

Archived 1 181

Terminal command to determine if ESR is installed (OS X)

Google provides a different key to differentiate installed copies of Google Chrome (standard or "Google Chrome for Work") in this file: "/Applications/Google Chrome.app/… (read more)

Google provides a different key to differentiate installed copies of Google Chrome (standard or "Google Chrome for Work") in this file:

"/Applications/Google Chrome.app/Contents/Info.plist"

Google Chrome:
<key>KSBrandID</key>
<string>GGRM</string>

Google Chrome for Work:
<key>KSBrandID</key>
<string>GGRO</string>

Is there such an identifier on Firefox vs Firefox ESR?

Thanks, Don

Solved Archived 4 292

Daily Mail . com why cant I access please ?? I live in Wales UK

Secure connection failed and Firefox did not connect Firefox Last updated: 01/16/2024 39% of users voted this helpful This article explains why you may see a Secure Conne… (read more)

Secure connection failed and Firefox did not connect Firefox Last updated: 01/16/2024 39% of users voted this helpful

This article explains why you may see a Secure Connection Failed or a Did Not Connect: Potential Security Issue error page, and what you can do.

   If you see a Warning: Potential Security Risk Ahead error page, see What do the security warning codes mean? and How to troubleshoot security error codes on secure websites.
   To troubleshoot other error messages, see Websites don't load - troubleshoot and fix error messages. 

Table of Contents

   Secure connection cannot be established
       Secure Connection Failed
       Did Not Connect: Potential Security Issue
   Website issues
       TLS version unsupported
       HSTS required
   Security software conflict
   Incorrect system clock
   Other secure connection issues

Secure connection cannot be established

When a website that requires a secure (HTTPS) connection tries to secure communication with your computer, Firefox cross-checks this attempt to make sure that the website certificate and the connection method are actually secure. If Firefox cannot establish a secure connection, it will display a Secure Connection Failed or Did Not Connect: Potential Security Issue error page. Secure Connection Failed

A Secure Connection Failed error page will include a description of the error and a Try Again button. There is no option to add a security exception to bypass this type of error.

Fx97SecureConnectionFailed ~~~ The url gives me this can you help please its not bitdefender total security blocking it I dont think https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

Archived 2 387

firefox intermitent flickering

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics) Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics) Have noticed only … (read more)

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics)

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics)

Have noticed only when i use Firefox i get intermittent flickering on the screen. It does not effect browsing, though it has frozen on a couple of occasions. I don't know if that is connected or just something else.

I have tried two trouble shoot 'fixes' i found whilst looking for a solution and neither have worked.

1 - turning off recommended performance settings and hardware acceleration. 1b - turning hardware acceleration back on.

2 - checking in troubleshoot mode to see if it's an extension. Flickering happened in troubleshoot mode too.

Archived 5 236

HTML files' extension changed during download

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management s… (read more)

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management system. Both got downloaded as index.htm. They were the right files... only the extension was changed.

I spoke to the person who maintains the content management system. They tested it and said it's not doing that, must be the browser.

That sounds fantastic to me, but I looked through the support messages here and found several about files whose extensions were changed on download; for example from .loa to .mp3. No explanations or workarounds, though.

Can anyone shed light on this?

Archived 1 113

125.0.3 (64-bit) update crashed all 25 open tabs - unrecoverable

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two a… (read more)

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two accounts, etc.

I received a notice while using Firefox on PC that an update was available. I was going to put it off, as I had 25 tabs open, but the notice indicated that my open tabs would be restored once the update was complete, so I approved the update. It download and I assume installed the update, seemed to temporarily close Firefox, and then reopened the original page with all my open tabs, plus an empty page. When I tried to open the tabs shown, they all indicated that the tab had crashed and then gave me the option of restoring that tab or on some restoring all tabs. Neither worked, in fact, that Firefox page became completely unresponsive and would not allow me to browse new urls (the tabs just spun). I actually had to use MS Edge to get to anywhere to seek out someplace to make a report. I first went to the discussion group and opened up an account there, but from there noticed that feedback on Firefox was at a different url. I then needed to create an account "here". Since nothing was working, I closed and reopened the Firefox page with all the tabs on it, figuring maybe it would restore the crashed tabs. It did not and all tabs were lost. I can probably get back to some of them using the history archive, but it was very disappointing and will be even more time consuming. I am running the current version of Win 10 pro, 64 bit, on a PC. I thought you would want to know about this. Thank you for your time.

Archived 2 35

Cancel Relay

Hi MFirefox I'd like to cancel Relay. I have been having problems with getting logged onto sites that I need quickly. This morning Norton would not let me on to see my … (read more)

Hi MFirefox

I'd like to cancel Relay. I have been having problems with getting logged onto sites that I need quickly. This morning Norton would not let me on to see my privacy report.

Please tell me how to delete/cancel Relay.

Thanks, [email removed]@frontier.com

Archived 2 190

severely broken webpage loading (for specifically roblox)

this is definitely a unique issue i have not ever had, LOL i'm running into a very strange issue where only the roblox page is not loading properly. everything else seems… (read more)

this is definitely a unique issue i have not ever had, LOL

i'm running into a very strange issue where only the roblox page is not loading properly. everything else seems to work just fine; trying to load roblox on google chrome works fine too! ive turned off my extensions and run it in troubleshoot mode, i've updated the browser and my pc and my drivers, nothing seems to want to fix it. i'm not very sure what's going on. it's very funny, but definitely troublesome- the website is not navigatable in this state.

it randomly popped up like this last night, i was under the impression roblox itself was down because my friend in the call at the time had been talking about how slow the site is. upon digging deeper and asking around, nobody else is having the issue i'm having so i'm lead to believe its a me issue

Solved Locked Archived 1 837

URL suggestions don't show bookmarked or pinned sites as first option

Hello, everytime I want to open a website that I frequently use, Firefox fails to suggest it as first and rather suggests the "base" url. Example: I want to open https:/… (read more)

Hello, everytime I want to open a website that I frequently use, Firefox fails to suggest it as first and rather suggests the "base" url. Example: I want to open https://www.arabdict.com/en/deutsch-arabisch but typing "ara" in the URL input field always suggests https://www.arabdict.com although the first link is both bookmarked and pinned on home. Can someone tell me how to fix this if it's even fixable yet? Chrome does this if you want to compare the user experience I'm missing since switching to Firefox. Thank you!

P.S: sorry for the first screenshot, I couldn't catch the suggestions menu with the built in screenshot tool.

Archived 1 29

Firefox Sandbox implications of User Namespaces being disabled

One of the typical configuration in linux is to turn off the user namespaces and/or network namespaces. This is because most of the exploits in linux have been related to… (read more)

One of the typical configuration in linux is to turn off the user namespaces and/or network namespaces. This is because most of the exploits in linux have been related to namespaces vulnerabilities.

If there is a Firefox ver 127.0.2, running on Linux in which the user namespace is turned off then the following is observed in the Troubleshooting information, i.e. about:support Seccomp-BPF (System Call Filtering) true Seccomp Thread Synchronisation true User Namespaces for privileged processes true User Namespaces false Content Process Sandboxing true Media Plugin Sandboxing true

So how come with the username turned off, the content process and media plugin is still sandboxed? Also is having user namespace turned off, as given above, a security risk?

However if the network namespace is turned off, i.e. max_net_namespaces is set to zero, then it renders the browser unusable. Nothing works. Why is that?

Is there some documentation somewhere where these namespaces and their impact is explained in detail?

Archived 2 219

Can't Watch Videos on Crunchyroll

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or… (read more)

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

Archived 4 76

video codec may be failing on newer format?

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-a… (read more)

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-accounts-impersonating/15039963/


Message is: Media could not be loaded, either because server or network failed or because format is not supported.

IMO not a network issue......

Thanks John Hutchins

Archived 1 126

Problem with uninstalling addon

Hi, i have problem with uninstalling uBlock Origin i cant remove them from extension tab. I tried refreshing firefox, reinstalling, opening firefox with troubleshoot mode… (read more)

Hi, i have problem with uninstalling uBlock Origin i cant remove them from extension tab. I tried refreshing firefox, reinstalling, opening firefox with troubleshoot mode and still nothing i dont know why is so difficult.Even when i reinstalling firefox this addon onstalling by itself even when im not logged in.Please help me. Thanks

Solved Archived 1 125

Did Not Connect: Potential Security Issue

https://www.qianli.cn/ Peer’s Certificate has expired. HTTP Strict Transport Security: false HTTP Public Key Pinning: false Certificate chain: BEGIN CERTIFICATE----- MII… (read more)

https://www.qianli.cn/

Peer’s Certificate has expired.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIIF+DCCBOCgAwIBAgIQDsrm2CMWLJceuGGH8DSfdjANBgkqhkiG9w0BAQsFADBu MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMS0wKwYDVQQDEyRFbmNyeXB0aW9uIEV2ZXJ5d2hlcmUg RFYgVExTIENBIC0gRzEwHhcNMjMwNDA0MDAwMDAwWhcNMjQwNDAzMjM1OTU5WjAY MRYwFAYDVQQDEw13d3cucWlhbmxpLmNuMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8A MIIBCgKCAQEAsLAgIWDq0900wurriva7S5DubRJDSXMtXEWowLd3bBLXqb+Px1u5 doSiUYdnPWruXWC2ErF/+TDnuiUA24fggHZO5F7g3239Ds5M4/wo8w3qcGQscpDo aDBFkAYER52K89G3OG9AQj+vhcsoITo1URnYOfdcd2xDyngDTj+8cuHrQmnoVyTr 0pthnV1BvLKb+AGCAF3r009lop+8nJeXp5ueIGrKZDNqAcaAjk4tS4TgmGsPVs5Q 1ykokmE4mYks2O2SQssstl8moRMeaOVIvk/LxjRReE/+IQzFg5QQ33ogrNURbjf7 rI1SzM8nMJL6sJ6eTrrBSLgKvC0oH9/KfQIDAQABo4IC5jCCAuIwHwYDVR0jBBgw FoAUVXRPsnJP9WC6UNHX5lFcmgGHGtcwHQYDVR0OBBYEFHMmIunzCGLpawy8trsX TQiIrotbMCMGA1UdEQQcMBqCDXd3dy5xaWFubGkuY26CCXFpYW5saS5jbjAOBgNV HQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMD4GA1Ud IAQ3MDUwMwYGZ4EMAQIBMCkwJwYIKwYBBQUHAgEWG2h0dHA6Ly93d3cuZGlnaWNl cnQuY29tL0NQUzCBgAYIKwYBBQUHAQEEdDByMCQGCCsGAQUFBzABhhhodHRwOi8v b2NzcC5kaWdpY2VydC5jb20wSgYIKwYBBQUHMAKGPmh0dHA6Ly9jYWNlcnRzLmRp Z2ljZXJ0LmNvbS9FbmNyeXB0aW9uRXZlcnl3aGVyZURWVExTQ0EtRzEuY3J0MAkG A1UdEwQCMAAwggF8BgorBgEEAdZ5AgQCBIIBbASCAWgBZgB1AO7N0GTV2xrOxVy3 nbTNE6Iyh0Z8vOzew1FIWUZxH7WbAAABh0rqWlcAAAQDAEYwRAIgL5rjkdkVYGhN VlBkab0r0sr7nygDvQkv3beblSpNekQCIFcOxeezE72pAk7AGqWFdOpU9LwNqT8l EzBE4UXsxyYiAHUASLDja9qmRzQP5WoC+p0w6xxSActW3SyB2bu/qznYhHMAAAGH SupaDwAABAMARjBEAiBP0WiMdBY2MYWNyGvCfbT33gJ5O8lYE6alqGlrmFvshQIg KEfdNTe+K+UXNmy7OFCxmQOlpa8TOvLntLKRECq1iygAdgDatr9rP7W2Ip+bwrtc a+hwkXFsu1GEhTS9pD0wSNf7qwAAAYdK6lnYAAAEAwBHMEUCIQD73BPGA2+fLaZr AIxaDhfEIRzAxUW4BEZ3T7Uw9mt64QIgRF1wL8BUIwPllaWBbYQ8NWiqYDY+JDmh 3z3dFRZwkUowDQYJKoZIhvcNAQELBQADggEBAJ1kBnuAeQ9Gy2mENF4M0GVyfYTx xg6XZaIKIe2wE3+o88qSjc5loBGoauEpenoh1MKDhtu4Qjfe0RlGiAUpZeyfHaTk ucxjrEYlkthpIjPtnJA19veqyhZYecOojWYenQ+7Ya/uKhja9rATAtXafMm+PbCJ w8gr5mcZBC6zuy3yaPGeojMe4+sZXg5Qo1T1sUr2w3EkdU6pn4/kuSfjJ6FxNtMX t/Hjd8P4vdjM4X+TtjswZBechj1hV5lLbNTiG0LlchlYVPoxcFCcr18XkaMikYPj sBdqOEZyC421yzOw+wb3RGCohoNGE0qlEqTHC+7kzHb3+HLdqes43rr9UuY=


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIEqjCCA5KgAwIBAgIQAnmsRYvBskWr+YBTzSybsTANBgkqhkiG9w0BAQsFADBh MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMSAwHgYDVQQDExdEaWdpQ2VydCBHbG9iYWwgUm9vdCBD QTAeFw0xNzExMjcxMjQ2MTBaFw0yNzExMjcxMjQ2MTBaMG4xCzAJBgNVBAYTAlVT MRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxGTAXBgNVBAsTEHd3dy5kaWdpY2VydC5j b20xLTArBgNVBAMTJEVuY3J5cHRpb24gRXZlcnl3aGVyZSBEViBUTFMgQ0EgLSBH MTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBALPeP6wkab41dyQh6mKc oHqt3jRIxW5MDvf9QyiOR7VfFwK656es0UFiIb74N9pRntzF1UgYzDGu3ppZVMdo lbxhm6dWS9OK/lFehKNT0OYI9aqk6F+U7cA6jxSC+iDBPXwdF4rs3KRyp3aQn6pj pp1yr7IB6Y4zv72Ee/PlZ/6rK6InC6WpK0nPVOYR7n9iDuPe1E4IxUMBH/T33+3h yuH3dvfgiWUOUkjdpMbyxX+XNle5uEIiyBsi4IvbcTCh8ruifCIi5mDXkZrnMT8n wfYCV6v6kDdXkbgGRLKsR4pucbJtbKqIkUGxuZI2t7pfewKRc5nWecvDBZf3+p1M pA8CAwEAAaOCAU8wggFLMB0GA1UdDgQWBBRVdE+yck/1YLpQ0dfmUVyaAYca1zAf BgNVHSMEGDAWgBQD3lA1VtFMu2bwo+IbG8OXsj3RVTAOBgNVHQ8BAf8EBAMCAYYw HQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMBIGA1UdEwEB/wQIMAYBAf8C AQAwNAYIKwYBBQUHAQEEKDAmMCQGCCsGAQUFBzABhhhodHRwOi8vb2NzcC5kaWdp Y2VydC5jb20wQgYDVR0fBDswOTA3oDWgM4YxaHR0cDovL2NybDMuZGlnaWNlcnQu Y29tL0RpZ2lDZXJ0R2xvYmFsUm9vdENBLmNybDBMBgNVHSAERTBDMDcGCWCGSAGG /WwBAjAqMCgGCCsGAQUFBwIBFhxodHRwczovL3d3dy5kaWdpY2VydC5jb20vQ1BT MAgGBmeBDAECATANBgkqhkiG9w0BAQsFAAOCAQEAK3Gp6/aGq7aBZsxf/oQ+TD/B SwW3AU4ETK+GQf2kFzYZkby5SFrHdPomunx2HBzViUchGoofGgg7gHW0W3MlQAXW M0r5LUvStcr82QDWYNPaUy4taCQmyaJ+VB+6wxHstSigOlSNF2a6vg4rgexixeiV 4YSB03Yqp2t3TeZHM9ESfkus74nQyW7pRGezj+TC44xCagCQQOzzNmzEAP2SnCrJ sNE2DpRVMnL8J6xBRdjmOsC3N6cQuKuRXbzByVBjCqAA8t1L0I+9wXJerLPyErjy rMKWaBFLmfK/AHNF4ZihwPGOc7w6UHczBZXH5RFzJNnww+WnKuTPI0HfnVH8lg==


END CERTIFICATE-----
Archived 1 59

Once again, Firefox is blocking my ability to go into X (Twitter).

Dear Sir or Madam, Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Than… (read more)

Dear Sir or Madam,

Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Thank you.

Sincerely, Britt

Archived 2 140