Firefox Support Forum

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks

I'm having problems with 2 websites. One is www.realestate.com.au - I can't search this site at all (I've previously used it thousands of times). The second one is www.gumtree.com.au I've posted items for sale on this site, it will allow me to log into my account but repeatedly boots me off. I've contacted them and they say to delete my browsing history (done) and upgrade my browser (it already is the latest version). I've no idea what to do next. I have no trouble with other websites (to date!).

For the past few days, Firefox has been running painfully slowly. I have tried to reset it, reinstall it and running Glary Utilities to clean but nothing has worked so far. I also have Opera and Chrome which are running absolutely fine. The program itself starts up fine but just seems to be very slow to load pages.

I am on Windows 10 with latest updates which is run on a separate SSD drive. Everything else runs very quickly like the resource heavy NoxPlayer.

Please let me know what further details I can provide you with.

Thank you in advance!

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but I checked it and it is turned on. Also I don't see this problem in other browsers, Edge or IE, only in Firefox. Could it be a bug with latest update or what is it?

Hey

I have lost all session tabs for no reason, the menu items to restore session or recently closed tabs are inactive. This happens from time to time and its really annoying, is there a way to restore manually somehow?

Thanks!

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background.

Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams.

I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Does someone know how the css code is for remove all Bookmarks Toolbar context menus. I added two images where you can see which context menus. Sorry for asking this question but i've searched two days and found nothing about.

I use Firex 83

Thank you.

When watching a video baught from Amazon in most cases audio and picture are not synchronous. Discrepanca seems to increase with watching time. The problem does not occur with Opera, Internet Explorer or Edge. Deleting browser cache and cookies does not help. Reducing the quality or rewind does not help. Internet quality/speed seems to be OK because it wors fine with other browsers. How can I fix this problem. I do not want to go to another browser because I am very happy with firefox.

Best regards Martin

Firefox today will not load any websites on laptop. For this question using a different browser on which no problem. Have been through the process clear cookies and cache, clicked 'OK' but when I go back into the 'clear history' window again it still shows the same 'All selected items will be cleared' as if the action has not happened and pages still not loading.

Wondering if I should just download Firefox again?? Help!

How can I get my old firefox back?! I have adjusted and personalized it for months if not years and now after the last update everthing is diffrent and much of it gone! Part of my bookmarks are gone, most of my addons are gone, many of my searchmachines are gone, my buttons are eather gone or in a diffrent place, my session chronic is gone, my master password is gone,

WHERE is the RESET OPTION! The GO BACK TO OLD VERSION OPTION!

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

If I type vodafone in Google search in firefox it shows for only half a second the link to the vodafone website but than it goes 3 or 4 places down and I only get links to other vodafone suppliers. If I type stock Tesla before I got the grafic of Tesla stock and now I have to click to financial to show that because the first 3 links are commercial stock sellers.

This is only a recent development but very very annoing.

I does not happen in Google Chrome.

Hi. I'd like to ask whether it is possible to somehow move bookmark from Bookmarks Toolbar to actions bar, particularly near "Home page" button. Because when I open "Customize" my Bookmarks Toolbar gets folded and therefore I cannot place anything but extension shortcuts there.

How to block images on specific websites?

about:config -> permissions.default.image = 2 This will will block on all websites. but I want to block on specific website.

Hi! I have a company network with about 30 PCs, no domain, but a working internal DNS. There is a server within the network running a webapplication (ASPX). The firewall regulations are very strict, so there are only two hands full of websites reachable from the network. Until now (version 82.x) it was enough to put the adress http://server in the address line of Firefox to open the application. After updating to version 83.0 the server is not reachable anymore, firefox automatically tries to open http://www.server.com "ping server" works, use of \\server in windows explorer and opening an RDP-Connection to "server" works also!

Why is that so and are there any solutions?

Thanks in advance!

Best regards

Peter

Hi For some reasons im unable to access these websites zoopla.co.uk, rightmove.couk, mouseprice.com, primelocation.com, ebay.co.uk on my firefox 78.4.0esr and get the error SEC_ERROR_UNKNOWN_ISSUER with no option to advance. I can access these sites on Internet explorer & chrome but weird why Firefox is blocking it. Is there a workaround this please

Ps: i have no 3rd party anti virus and tried using this article https://support.mozilla.org/en-US/kb/error-codes-secure-websites but no joy

Thanks