Firefox Support Forum

The last day or two, I notice that once I have multiple tabs open in firefox, I cannot move/drag them around anymore in the tab bar, changing their order.

To date, I have restarted windows, restarted firefox, made sure both Windows AND Firefox are fully up to date (On a PC), and I have even tried starting FireFox in safe mode- I still cannot drag tabs.

Hello Team,

On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine.

Kindly advise.

Regards

Sanjai

Every time I try to login to a different page my firefox crashes.

bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f8250230530 5/30/23, 9:46 AM View bp-011a67c7-c9f4-402e-9be8-7710d0230530 5/30/23, 9:46 AM View bp-d034b95f-b15a-49d8-ace5-1b0b50230530 5/30/23, 9:46 AM View bp-6e1730c2-125b-4323-98ff-9b97c0230530 5/30/23, 9:46 AM View

I also did get the attached message, wasn't forsure if this was apart of the issue?

I have tried to dump the preferences, clear cache, restart, clear history.

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scrupled money making, money hungry corporate entity, wants us to willing give it our private details voluntarily or under thin layer of extortion.

Hence my sticking to windows 8.1 as I have certain control, mainly updates.

Will Mozilla browsers be specifically supporting older operating systems like windows 8.1 into the coming years, not just months, e.g. until January 2023

Yes is a blunt question, but is eluded against in other responses, maybe is Microsoft buy out to sacrifice mozilla loyal users or similar, same query is for Brave browser. Mozilla I think is last Bastian for decency & morality, a leader in justice & honour.

I have firefox version 113.0.1 on two computers both running windows 10 Pro. the last update failed on both computers and firefox would not run so I reinstalled version 113.0.1 Any suggestions?

Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz 2.40 GHz 8.00 GB RAM

Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz 3.30 GHz 16.0 GB RAM

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on firefox. I have tried troubleshooting mode and private so i know it is across the board. I have also tried using addons to fix the problem to no avail.

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not my Windows night light; my drivers and PC are apparently all updated; everything is working fine. I checked to see if the same happened with Vimeo videos and it did. I'm running W10.

   Interestingly, the pop-up thumbnails one gets when hovering over the timeline as not affected; they look fine.
   One post by someone else was answered that it was a GPU driver issue; another said it's only with HD videos.
   I'm a B&W photographer and would really like to get back to normal again. 
   Any ideas?

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP version and it does not show up in SNAP LIST. Several websites have rejected access because of an outdated browser. Is this a bug or a setting that needs fixing? Thanks in advance.

Hi,

All of a sudden I need to click the bookmark this page star twice to get the drop down menu. I've cleared the cache, stopped hardware acceleration, & disabled addons in trouble shoot mode. No joy.

Any help appreciated. Thanks.

Hello,

my computer crashed yesterday because my ssd of my computer broke, therefore i had to reinstall firefox. Having done so and looging in, i cannot find my bookmarks, passowords, history, etc. I am sure i had my account always synced.

i would appricate your help.

With kind regards

Celine

As the subject says, certificate exceptions added "permanently" in the Certificate Manager are dumped at various intervals. For example after updating to 113.02, my certificates for a local router and switch were gone. Sometimes the certificate exceptions seem to be removed at random intervals. Can't really nail down what causes this but the "permanent exception" is not honored. I added several certificates a few days ago, now they're gone.

This has been an ongoing PITA for the past year or more. Why does Firefox make this so difficult?

The Samsung page with the products registration: https://www.samsung.com/us/support/account/products/

does not display any products on Firefox and keeps refreshing itself about every 10 seconds or so.

It works perfectly in Chrome on the same computer and then displays the individual Samsung products I've purchased and registered with Samsung.

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. to diminish clutter on screen. Firefox shows up on all 4 of them. I want it on only one desktop. Safari works on only one and doesn't show in the other 3 desktops. I have searched the net but haven't found anything that speaks to this in particular. Thanks for any help with this and I hope it's just a simple setting. Regards, Jim Stephens

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increassing unable to say go to windows in microsoft 365 in 11 ? what do I need to get this working as I need it . I am willing to change back to Firefox - but I have know interest in using goggle - I have been hacked several tiems through that browser. my email is wayne@thecrawfords.com - I have my own domain. and more resectly it getting block as not valid when I respond to answer a question. Your thoughts on how to fix.

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

i am using a loaner laptop right now while i wait for my main laptop to be returned to me. i need my bookmarks so i downloaded the browser & went to log in. i can't find my password & apparently to reset it i lose all my bookmarks which is the ONE THING i need from firefox right now. i am fully logged into firefox on that other laptop (tho who knows now that i tried logging in on my new device). i can't risk losing all my bookmarks. i need some help here, but i couldn't even get help without creating a NEW firefox account. can someone send me a support email to reach out to?