Firefox Community Forum

I have purchased a new computer and do not want to loose the info in my Mozzila account. How do I install the old account to the new computer? Old computer has windows 10 os new computer has windows 11 os.

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. I've gotten around it by going into task manager and killing firefox before hibernating. This doesn't happen on a newly opened window. I've noticed that as you use it, in the task manager, (not sure of correct term) the amounts of firefox tasks/threads? increases but does not decrease when tabs are closed. Eventually hibernate stops until I kill the firefox program. I thought this might go away with new lenovo with twice the ram, but happens at same rate. If I forget to kill firefox, I end up with a dead battery. This doesn't happen with edge or other browsers I've tried.

Saved a new password for a site in the manager, but the update on the site failed. Now I can't login there (need to change the email address linked on the site, and can't without the old password that I forgot)... and the support on the site is bad.

The scrollbar slider isn't displaying correctly. If I grab the screen, zoom in, and look very carefully, it is possible to see that the slider is a very slightly different darker shade of grey to the rest of the scrollbar, but it's almost impossible to see, so something is clearly not working properly here. The scrollbar should be highly visible as it's the most often-clicked control of the entire browser.

I have returned to firefox after getting a new laptop, but I can only create 8 shortcuts on the home page. Initially I could only create 5, but 3 more opportunities to 'add a shortcut' randomly appeared. I have selected to have 4 rows of shortcuts and this setting remains, but still I cannot add any new shortcuts. How can I add more shortcuts please?

Hi there. I accidentally downloaded an app "startfenster.de" when updating VLC player. I deleted the app from my laptop but the website still opens whenever I start firefox. I tried changing the settings for the Browser, cleaning the cache, rebooting the laptop but nothing works. What can I do? The website https://www.startfenster.de/ doesn't seem to be dangerous but I still fnid it rather annoying. Thank you for your help! Katrin

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. I spoke to their tech support and tried to do a login while on the phone. They told me nothing was coming through on their end. So, what changed and how can I fix it please?

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

I'm running 145.0.2 on Mint Linux and Windows 11...

Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Toolbar have been replaced by the black+and+white icon of a globe. The links work, but because most of them are now the same, it means I have to hover over them to make sure I click on the link I want.

I've tried: Exporting all my bookmarks to HTML; deleting all bookmarks; re-importing Deleting the "favicons.sqlite" database and letting Firefox recreate it Creating a new Profile and importing all my bookmarks "fresh" in to there

Not only does none of this seem to work, the results are actually inconsistent.

This problem has been kicking around for years - certainly for many major releases of the browser. I understand that there could be deep/complicated issues such as a corrupt user profile, for example...

Unfortunately, however, there does not appear to be any consistent or reliable effective advice on how to fix this issue... and nothing I try seems to resolve the problem.

I'd be very grateful for any recommendations on a reliable repair for this issue.

But I'd also be grateful for suggestions as to how we might go about suggesting to the devs that this long-running bug is overdue a permanent fix.

Thanks in hope.